Bridgfords Lettings reviews

★★★★★ 5/5

Google

Mercedes was absolutely fantastic. I was looking for a rental and wanted to understand a bit more about the process of how it all works. I called up and Mercedes answered the phone and helped me with all my challenging questions. She actually made my life really easy. I asked to see a house as soon as possible as I was in a rush and she planned around it and let me look at it the next day. The person I'm living with did not get to see the house in person the first time so we asked to see it a second time and Mercedes booked in a viewing as soon as possible. Super friendly and timely work. Thank you lots for your help! Will be recommending and using you guys again.

Saxon · 27 March 2026

★★★★★ 5/5

Google

My partner and I are relocating from Berkshire, and urgently needed to find a property. Mercedes understood our situation, and guided us to find us the perfect property. She has made communication so seamless and efficient, which has put us at ease with the whole process. We're looking forward to moving into our new property, thank you Mercedes.

Amber · 10 April 2026

★★★★★ 5/5

Google

I have to name all, Paul, Jorgina, Mia & James were absolutely amazing with assisting me in renting my apartment out in Manchester City centre. I wasn’t the easiest I will be honest about that 🙈 BUTTT we got there in the end. Truly grateful for such a great team helping & supporting me. Thank you soo much! …

Pam · 17 March 2026

★★★★★ 5/5

Google

I’m so grateful to James at Bridgfords for helping me find my first flat. The whole process was much quicker and smoother than I expected, thanks to his efficiency and professionalism. He kept me informed at every step and made what could have been a stressful experience feel easy. Would absolutely recommend James to anyone looking for a new home!

Mercedes · 13 December 2025

★★★★★ 5/5

Google

had a great experience with Bridgfords Sales and Letting Agents in Manchester, thanks to Daniel. He was extremely helpful throughout the letting process, professional, and always quick to respond to any questions I had. He made everything clear and straightforward, which really reduced the stress of finding and securing the property. Highly recommend Daniel and the Bridgfords team.

Hessan · 24 December 2025

★★★★★ 5/5

Google

James was very helpful, his southern charm helped me especially with my poor understanding of English, great gentlemen and was very informative and perfectly Summerised how I would be effected by the renters rights act, will be using bridgfords again.

Maq · 11 April 2026

★★★★★ 5/5

Google

I want to thank Dan and Alexa for their exceptional service throughout my application process. They’ve been incredibly professional, responsive, and efficient in securing an offer for the property I applied for. Their efforts made what could have been a stressful experience smooth and straightforward. I’m genuinely impressed with how quickly they handled everything and kept me informed at every step. I’m now looking forward to potentially renting through them, and I’m confident the rest of the process will be just as seamless. Highly recommend their services, top-notch!

Abdullah · 21 December 2024

★★★★★ 5/5

Google

Mercedes was superb - her and Jorgina did the most for me with my complex reference palaver and dealt with each issue promptly and professionally. Cannot speak more highly of them and appreciate their hard work gratuitously.

Louisa · 17 March 2026

★★★★★ 5/5

Google

I had a great experience with Bridgfords Sales and Letting Agents in Manchester, especially with Daniel Bright. He worked hard to help me secure my apartment. Daniel was professional, knowledgeable, and communicated clearly. He understood my needs and guided me smoothly through the process. I was impressed that he helped us complete everything in a few days! I highly recommend Daniel and the Bridgfords Manchester team. If you’re looking for a property in Manchester, trust Daniel Bright! Thank you for your excellent service

Michael · 6 December 2024

★★★★★ 5/5

Google

I had an outstanding experience with Bridgfords Sales and Letting Agents in Manchester, particularly with ''Daniel Bright'', who went above and beyond to help us secure an amazing property. From the very beginning, Daniel demonstrated exceptional professionalism, knowledge, and efficiency. He understood our requirements perfectly and guided us through the entire process seamlessly. What truly impressed me was how quickly everything was handled, Daniel managed to help us find the perfect property and complete the entire process within just two days! His responsiveness, clear communication, and dedication to ensuring everything went smoothly made what could have been a stressful experience incredibly easy and pleasant. I cannot recommend Daniel and the Bridgfords Manchester team enough. If you're looking for a property in Manchester, Daniel Bright is the person to trust! Thank you, Daniel, for your exceptional service.

Sonal · 4 December 2024

★★★★★ 5/5

Google

I recently contacted the Manchester branch to enquire about a property. Mia took my call and even though she was going on a half day and was leaving work early she didn’t hesitate to allow me to view the property later that morning with her. She very professionally gave me a tour of the property and answered any questions. She had her business card at the ready for me to contact her if I needed anything else. A very friendly and helpful member of staff at Manchester Bridgfords branch.

Belinda · 10 April 2026

★★★★★ 5/5

Google

Mercedes has been such a good help over the last few weeks! I cannot thank her enough, conversing with both me and my partner clearly and explaining everything so well for us! 10/10 service :)

Stephanie · 17 March 2026

★★★★★ 5/5

Google

My experience with James Gosden in lettings has been exceptional. From the initial enquiry, James was proactive, transparent, and incredibly organised. He explained every step clearly, handled all paperwork efficiently, and ensured I felt …

Josh · 17 March 2026

★★★★★ 5/5

Google

Daniel insisted we leave a review and we're glad to because altogether we had a good experience. From arranging our viewing to making the application, was all very fast, and once the landlord accepted, the referencing was promptly organised and completed. We moved in on the date we were told at the start of referencing and Daniel was responsive and quick in finding answers to our questions once we moved in. We sometimes struggled to get through to the lettings team when calling in, which was frustrating. But responses via email and WhatsApp were good. Thank you Daniel and team for all your help! John and Tash.

T · 18 October 2024

★★★★★ 5/5

Google

I had an excellent experience working with Dan Mooney as my letting agent. He was professional, responsive, and extremely helpful throughout the entire process. Dan made everything smooth and straightforward, from answering all my questions to guiding me through the contract and payment process. His communication was always prompt, and he went above and beyond to ensure all my concerns were addressed. I highly recommend Dan to anyone looking for a reliable and efficient letting agent. Thank you, Dan, for your outstanding service!

Abdullah · 23 September 2024

★★★★★ 5/5

Google

Daniel was extremely helpful throughout the whole process. He was quick, friendly and very polite from start to finish. Overall extremely satisfied with the customer service received from Daniel :)

Monique · 17 March 2026

★★★★★ 5/5

Google

I had never used a letting agent before with regard to my UK properties and subsequently did not know what to expect. I approached Bridgfords with a written enquiry and within 24 hours a member of their letting staff (Thomas Holland) contacted me with several available dates to view the property. Thomas very patiently explained the current rental market in Manchester and the various levels of service Bridgfords could offer. There was no hard sell whatsoever and all that Thomas told me (based on his years of experience) I found both useful and informative. Once agreed to lease, photos of my property were taken along with a video and it put on the market via Bridgfords various portals. Within just 24 hours 3 independent tenants were interested in leasing my property. I was then handed over to Daniel Bright in 'Lettings' who helped select who we thought would be the most ideal tenant. Being a landlord it can be worrying to lease a property fearing what state it may be left in and will the tenant pay the rent etc but all these risks were mitigated by Bridgfords doing their due diligence/background checks. Unfortunately at this stage I suffered a sudden and severe health condition (heart attack) but in my forced absence both Thomas and Daniel pushed on (with very little help from me) to ensure my property was ready and that the tenants remained informed. Thomas and Daniel were absolutely superb throughout. Having to recoup from my illness with time in hospital both Thomas and Daniel together worked hard to remove a huge amount of workload and subsequent stress from me personally making the entire leasing process very simple and effortless. I'm sure there are various other agencies that provide leasing services at competitive rates but I can't imagine they would come close to providing the level of care and service given me by Thomas and Daniel of Bridgfords (Manchester). I can't recommend Bridgfords (Thomas and Daniel) enough, great couple of guys who supplied and truly excellent service. AAA+++

Pete · 24 August 2024

★★★★★ 5/5

Google

What can i say... Top notch service. Mr J.Gosden was a professional throughout great customer service Very Patient and kept me informed and up to date on everything. I will gladly do business with them again if the need arises.

Dr · 13 December 2025

★★★★★ 5/5

Google

I received excellent service throughout. The letting agent Daniel was friendly, knowledgeable, and always quick to respond. Everything was handled efficiently and clearly. Very happy with the experience I would definitely recommend them to anyone looking to rent.From Zahid

H · 20 December 2025

★★★★★ 1/5

Google

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains. On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report." They admittedly said they would have charged us a lot more if the landlord did not intervene. when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of this I viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained. Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 25 July 2024

★★★★★ 5/5

Google

These guys are brilliant! Thank you so much to Dan Mooney and Thomas Richmond for all of their help and putting up with my miniature time scale to have me referenced and moved. Super polite, helpful and efficient. Process has been smooth sailing and no messing around. One of the best estate agents I’ve used in the 5 years I’ve been renting. Love the fact I don’t have to constantly call and chase these guys, they are just on the ball and get the job done.

Chelsey · 25 July 2024

★★★★★ 5/5

Google

James was extraordinarily helpful with his explanation of the renters rights act, his clarity was of distinctive class, will be using bridgfords again!

Shazia · 11 April 2026

★★★★★ 1/5

Google

Awful customer service from Bridgfords. There is zero protection for tenants. My daughter is due £750 deposit from a landlord through Bridgfords. The landlord is refusing to return deposit, despite a successful move out process. Bridgfords are refusing to help stating the landlord has “insufficient funds in his account to return the deposit”. This has been going on for 3 months and rather than trying to rectify the issue or taking some responsibility on behalf of the landlord, Dan Mooney and his manager are more concerned about dismissing my daughter and avoid giving me updates directly. Use Bridgfords if you need to but make sure you ensure the landlord is signed up to a deposit protection scheme, purely so you can avoid this situation when you vacate a let.

Simon · 25 June 2024

★★★★★ 5/5

Google

I had a great experience working with Mia throughout my rental process. She was incredibly efficient, reliable, and always straight to the point, which made everything so much easier and stress free. Thanks to her quick support and clear communication, I’m now all set to move into my new apartment next Friday the 10th of April . I really appreciate how smoothly everything was handled from start to finish. Highly recommend!

Sakima · 3 April 2026