Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy experience here was amazing for a first time renting solo can be a pretty nervy experience , but all that was put to ease because of Thomas Richmond , he made everything about the process smooth and it was a unbelievable experience dealing with him , the professional approach and incredible communication made this so , and he is just a lovely person , id highly recommend Thomas and Bridgfords for their amazing service
Oliver · 24 August 2024
Agent replied · 23 October 2024
Thank you Oliver for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an excellent experience working with Tom Richmond, who helped me secure my flat. Tom was incredibly professional, attentive, and made the entire process seamless. He was always quick to respond to my inquiries and ensured that everything was handled efficiently. Tom’s dedication and expertise really made a difference, and I’m grateful for his assistance in finding the perfect place. I highly recommend Tom to anyone looking for a trustworthy and reliable estate agent!
Saad · 24 August 2024
Agent replied · 23 October 2024
Thank you Saad for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMarvellous experience from start to finish in facilitating the sale of my apartment. Whilst other estate agents had suggested properties in my apartment block could not be successfully sold, Bridgfords seemed to make it their mission to prove their competitors wrong. Really valued the local knowledge, insights and personal approach from the senior valuer, Zahid Maqbool, who won our custom by being way ahead of competitors in all these respects. The marketing was exemplary, honest, and up front about some issues in the apartment block that meant we would be looking for a cash buyer, and, despite this, they generated plenty of interest. Potential buyers were screened before being showed around on our behalf, by the wonderful sales consultant, Lydia Flynn, who deserves special credit for tackling the stairs multiple times a day while the apartment lifts were out of action!! Offers flowed, and despite one abortive sale, and another lengthy transaction, we completed a few days ago. Lydia was brilliant at chasing solicitors and making sure things were remaining on track. I know the estate agent fees represent a significant cost when selling a property, and many people are now attracted to DIY / internet agency approaches, but I can honestly say I felt that every penny spent with Bridgfords was completely worthwhile and felt exceptional value for money given the work they put in, their responsiveness and support. Thanks again, Zahid and Lydia, you’re a credit to your organisation!
Graham · 26 May 2024
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review Graham Robinson. Thank you for your kind words which I have passed onto our dedicated team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to say a big thank you to Tom Richmond at Bridgefords. He was professional and extremely helpful throughout the entire process. Tom helped with everything, from answering all my questions to helping me through the contract and payment process. His communication was always prompt, and he addressed all my concerns. I highly recommend Tom to anyone looking for a great letting agent. Thank you Tom!
Aleyshea · 4 December 2024
Agent replied · 11 December 2024
Hello Aleyshea,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Tom provided such excellent service and made your experience smooth and stress-free. Your recommendation means a lot to us.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleJust rented a property with Bridgfords, I needed an apartment that will allow me to keep a dog, and while I was mostly ignored by other agencies and never heard back from them, I have to compliment Dan Mooney who was very proactive and helped me to negotiate this with the landlord the very same day! Could also get a viewing organised for the next day which is not common at all in Manchester and Dan was very flexible with times. I was impressed how quick the communication went as I've been renting for almost 10 years and didn't have many good experiences as this one.
Marin · 26 April 2024
Agent replied · 23 October 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 1/5
GoogleAbsolutely appalling experience from start to finish. The staff were consistently rude, dismissive, and completely uninterested in helping. Customer service was non-existent, and any concerns were met with attitude rather than solutions.
The flat was in an unacceptable condition prior to move-in: the lift was broken, the bed was broken, the boiler was not working, and I was not even given the access codes to enter the building properly. This is basic, fundamental preparation that any competent letting agency should handle before handing over keys.
To make matters worse, there is no out-of-hours contact, leaving tenants stranded when urgent issues arise. Once they have your money, they seem to have no interest in their responsibilities or tenant welfare.
I would strongly advise anyone considering this agency to look elsewhere. This has been one of the worst renting experiences I’ve had, and I would not recommend them under any circumstances.
Rishabh · 22 December 2025
Agent replied · 27 December 2025
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Google5/5 stars! We are absolutely delighted with the service we received from Daniel Bright! He is the perfect agent - professional, efficient, and went above and beyond to meet our needs. Daniel managed to handle everything for us within less than 24 hours, and both my partner and I are thoroughly satisfied with the outcome. His dedication and expertise made the entire process seamless and stress-free. We highly recommend Daniel to anyone looking for top-notch service!
Abdul · 25 June 2024
Agent replied · 23 October 2024
Hi Abdul Hanan Farooq, thank you for your wonderful review! We are thrilled to hear about your positive experience with Daniel Bright. We will be sure to pass on your kind words to him. Thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgford Lettings provided exceptional service in assisting me with finding a property. Their team, especially Thomas Richmond, demonstrated professionalism, efficiency, and extensive knowledge of the local market. They listened attentively to my needs and preferences, ensuring that the properties they showed me were a perfect fit. The entire process, from initial inquiry to signing the lease, was seamless thanks to their dedication and expertise. I highly recommend Bridgford Lettings to anyone searching for a reliable and trustworthy letting agency.
Pippen · 26 April 2024
Agent replied · 23 October 2024
Pippen Lolzz thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgefords were extremely helpful in assisting me in securing my first house. Edward and Lydia were incredible from start to finish throughout the process. Adeel (mortgage advisor) was also very supportive and provided sound advice that allowed me to acquire my desired property. They were extremely efficient and always on call to answer any questions I had! They were prompt in updating me and I would recommend them to anyone! A huge thank you!
Ollie · 25 July 2024
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll thanks to Mia Chima, Who made it stress-free through the application and referencing stage. She was very professional and detailed.
Chidubem · 17 March 2026
Agent replied · 17 April 2026
"Thank you for your kind words! We are thrilled to hear that Mia provided a stress-free and professional experience during the application and referencing process. We value your feedback and are lucky to have Mia as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAdeel Parvez is amazing and is brilliant at what he does. He is supportive, patient and happy to advise on questions especially to someone who doesnt know anything about buying a house. Providing quick support and solid advice explaining the necessary steps, what to do next and keeping me updated throughout the whole process so far; providing a level of customer experience I have not encountered anywhere else. I would highly reccomend Adeel in handling your mortgage/property application as he will make sure you are informed and supported from start to finish. I will definately keeping his contact going forward for any of my future propertt enquiries and applications. A massive thank-you again to Adeel so far from this first time buyer!.
Yogesh · 27 March 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review, your kind words and recommendation Yogesh Mistry! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Adeel Parvez who has been absolutely amazing in helping us to find our first and forever home by negotiating the price by £10,000.00.
His customer service has been the best, where he helped us through the legal forms and would always be available to take our calls to assist us with all of our queries.
I highly recommend him if you are looking to buy a property as he is well versed to assist you with the best advice. 10/10.
Sabeena · 27 March 2024
Agent replied · 23 October 2024
Many thanks Sabeena Parvez for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThomas Richmond was amazing!! Super helpful and very patient! We had been looking for accommodations for a while and were connected to Tom who assisted with a property that we weren’t successful with. However, he quickly provided us with other viable options and we were successful the following day! We came across many agents who didn’t have the time and patience, not Tom! He made us feel like we were his only customers - that’s the service you want. He is truly a valuable asset to Bridgefords! Looking forward to working with you on our next find Tom!
Shernelle · 27 March 2024
Agent replied · 23 October 2024
Many thanks Shernelle Capron for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving moved a few times in Manchester with different estate agents I was so happy to have chosen Bridgefords for my most recent move! Thomas Richmond has been the most helpful member of staff and made this move super easy and stress free, his responses were quick and helpful, and was able to answer all my questions and help me secure my new property! Thank you Thomas ☺️
Jake · 16 October 2024
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Jake. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I have been looking for a flat for a while back in the city centre and Tom has been fantastic help! Made us feel so welcome on our viewing. Every question I asked he had a perfect answer for :)
Super helpful over the phone and email, he really has been brilliant! If I’m looking for a flat in the future I’ll come straight back here due to the experience Tom has given us! This guy deserves to go far :)
Melissa · 26 February 2024
Agent replied · 23 October 2024
melissa wilson, thank you for your excellent 5* review and thank you for your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Mia for showing me the apartment. The rental process was fast, smooth, and very efficient. I really appreciate your help, it was an excellent experience!
Ellen · 20 December 2025
Agent replied · 27 December 2025
Thank you for the wonderful feedback! We are delighted to hear that Mia provided you with a fast, smooth, and efficient rental experience. We strive to make the process as seamless as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMyself and my brother were looking to rent in Manchester and had been let down by a lot of estate agents/viewings etc.
We saw a property go up on right move and had a lot of trouble applying and request information/viewing however, as soon as we spoke with Daniel Bright at Bridgfords to secure the apartment, we were sorted.. He was incredibly helpful, quick and so friendly!
Thanks Daniel :)
N · 25 July 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm not even sure where to start. Even when I was just looking for properties in the Manchester City area, Bridgefords were always responsive and always had plenty of options which suited my needs. I undertook multiple viewings with the company and all of them went really well! Everyone I have met there was professional and really helpful.
A special shout out to Edward who has sorted out the viewings, a property, mortgage advisors, and solicitors. He has been professional, supportive, and has always had a positive outlook when it came to any delays during the buying process. He was always attentive to the phone and emails whenever I had a query or question about the buying process and there were numerous occasions where he helped with the contract signing and other documents.
Thank you all so much for sorting this property out for me! Everyone in the office is brilliant!
Kane · 11 January 2024
Agent replied · 10 January 2025
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe rental market in Manchester is so competitive at the moment and we were starting to think we'd never find anywhere! Daniel and the team at Bridgfords couldn't have been more helpful in helping us secure our next flat. They were so prompt to answering our calls and we managed to pay the holding deposit and secure the property the same day it went online! We're over the moon with our new space and the whole process has been seamless thanks to their incredibly hard work! In particular, Daniel, Isabelle, Sophie and Tom have played a huge part in getting us this property, thank you all so much! :)
Robyn · 12 December 2023
Agent replied · 11 December 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan Mooney has been a dream to work with over the past week, helping me find a fantastic rental property in Manchester. Professional and efficient, he has been really accommodating with his time and communication throughout the week, making balancing apartment hunting with my work schedule significantly easier - I couldn’t have asked for more!
Based on this, I feel extremely confident going into my new contract with the team at Bridgfords and look forward to starting my new tenancy.
David · 12 December 2023
Agent replied · 11 December 2024
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan at Bridgfords has found me another Tenant and once more the speed at which he has worked is great. Highly professional, loves his job and is very lovely to work with, thank you Dan and to the Team. It's great to work with good people that are very friendly and super efficient. Best wishes,
Sally.
The level of professionalism and speed of finding me tenants for my appartment was outstanding. Paul, Thomas and Izzy work as a real team so they all know what is happening, they were always there to help advise on all queries and they really understood the fast moving rental market. I had one viewing and the flat was taken the same day. The terms of business were carefully explained to me and the team helped prepare all the necessary legal, energy efficiency and safety documents and certificates within days. The flat required some electrical work which I instructed to be carried out by Bridgfords and this was completed and Tenants were in position to move in within 10 days. It's a pleasure to work with this great team so a big thanks to you and all the best, Sally.
Sally · 28 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot begin to thank Thomas enough for such a fast turn around and being so understanding of my situation and doing his upmost best to find me the perfect home. Such a lovely down to earth guy who was so professional and proactive within his role, i wish him all the best for his future career. Thanks Thomas!
Cameron · 27 November 2024
Agent replied · 11 December 2024
Thank you for your brilliant 5* review and thank you for your kind words Cameron. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI wanted to take a moment to express my utmost satisfaction and gratitude for the exceptional service provided by Thomas Richmond and your team in Manchester. My experience with Bridgfords has been nothing short of outstanding, and I believe it is important to acknowledge the remarkable professionalism and dedication demonstrated by Thomas.
From the very beginning of our property search, Thomas went above and beyond to understand our requirements and preferences. He took the time to listen attentively and provide valuable insights, which greatly helped us in finding the perfect home. Thomas displayed an impressive knowledge of the local market and was able to present us with a range of options that perfectly matched our needs.
Throughout the entire process, Thomas remained approachable, responsive, and proactive. He consistently kept us informed about new listings and promptly arranged viewings, accommodating our busy schedule. His enthusiasm and genuine passion for his work were evident, making the whole experience enjoyable and stress-free.
Thomas's professionalism extended beyond the initial search. He skillfully guided us through the negotiation process, ensuring that our interests were protected and our concerns addressed. His expertise in the property market was invaluable, and we felt confident in his advice and recommendations.
I wanted to take a moment to express my sincere appreciation for the exceptional service provided by Sophie Thorn at Bridgfords Sales and Letting Agents in Manchester. Sophie's professionalism, responsiveness, and attention to detail made our renting process seamless and enjoyable.
We are truly grateful for Sophie's dedication and commitment to delivering outstanding service. She is a true asset to Bridgfords Sales and Letting Agents, and her exceptional performance has exceeded our expectations.Please extend our heartfelt thanks and appreciation to Sophie for her exceptional work. Her professionalism and exceptional customer service set a high standard for the industry.
Thank you for providing us with such a positive experience, and we look forward to continuing our relationship with Bridgfords Sales and Letting Agents.
Tianjiao · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI wanted to express my deepest appreciation for the exceptional support provided by Dan Mooney in helping me find a new flat in Manchester. From the very beginning, Dan went above and beyond to ensure a seamless experience for me. His dedication, expertise, and willingness to assist with every step of the process were truly remarkable.
I highly recommend Bridgfords to anyone in search of a property in Manchester. The professionalism, expertise, and outstanding service provided by Dan have truly exceeded my expectations.
Thank you!!!
Ahmed · 24 October 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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