Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing Helpful staff!!!. We would of pulled out of our purchase had it not been for Muneer, every time I shouted at how slow the sale was going, he would ring all parties, solicitors etc and try and get up to date answers. Canβt thank him enough. Would definitely recommend this branch. Really happy now & smile eveytime i stand on the balcony!!
Sandra Β· 22 June 2017
Agent replied Β· 20 June 2024
Hi Sandra, Thank you very much for the 5 star review! I'm really pleased to see that you were able to benefit from the team's excellent service and I've passed this great feedback on to Muneer's manager. I hope you're very happy in your new home.
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5/5
GoogleThe guys at Bridgfords in Chorlton where incredible- not just for selling my house super speedy at an amazing price but the care that they took in getting to know me, keeping me informed and really owning the entire process. People talk about selling a house being stressful but I can honestly say this was so far from the truth for me!
Lizzie Β· 22 June 2017
Agent replied Β· 20 June 2024
Hello Lizzie, Thank you for the great recommendation! The Bridgfords, team in Chorlton are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
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5/5
GoogleMuneer and the team provided an impeccable service. Would highly recommend.
Samuel Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you Samuel for your 5* review and it is great to see that Muneer and the team provided an impeccable service.
Best wishes
Emma.
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5/5
GoogleIt was a pleasure dealing with both Amber and Kate. As soon as Amber came to view the flat within a few days we had prospective tenants lined up on one day to view the flat and was rented the s ame day. We were kept informed at every stage and the whole process was very smooth. Highly recommended.
Ece Β· 22 June 2019
Agent replied Β· 20 June 2024
Thank you for your glowing review of our lettings team at Bridgfords in Chorlton.
Kind regards, Scott
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5/5
GoogleWorking with Jamie & Ellie to find tenants for my apartment was a delight. I would highly recommend π β¦
Jake Β· 6 June 2024
Agent replied Β· 20 June 2024
Many thanks for the fantastic recommendation and 5* review Jake. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have had a really positive experience as a tenant with Trudie at Bridgefords.
She has been helpful and quick to jump on things when issues have come up.
Christopher Β· 15 November 2023
Agent replied Β· 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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4/5
GoogleNew tenants were found for my property within 2-3 days from the day it was was first advertised. The members of staff in the Bridgfords Chorlton letting office were helpful and efficient.
I can not think of what else they could have done betterPositiveQuality
Spyros Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleSo disappointed with the treatment, it is disgusting leaving tenants with faulty plumbing, no hot water, no safe place to shower. Property managers have a duty of care to tennants not only looking after the interest of greedy landlords. Would NOT RECOMMEND !NegativeProfessionalism
Zuzanna Β· 21 June 2022
Agent replied Β· 20 June 2024
We notice that you have already posted a similar review for one of our local offices regarding the experience of your friend and would ask you to advise your friend to contact us directly via review@countrywide.co.uk so that we can look into any concerns with them directly. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review as this office has not been involved directly with you as a customer.
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5/5
GoogleGreat Service, especially Kate Syers the Lettings Negotiator
Adam Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi Adam
Thank you very much for this review and the 5* reating! Great to hear that Kate and the team provided such good service!
Kind regards, Jake
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1/5
GoogleReally shocked to hear one of their tenants has been left with a faulty boiler for 4 MONTHS now despite the agents being told repeatedly. This means they have been unable to have a hot shower in their flat. Very unprofessional and against building regulations in my opinionNegativeQuality
Freya Β· 25 August 2021
Agent replied Β· 20 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
Googlejamie and the team were fab. was all sorts in about a week. really helpful and friendly
Sophie Β· 21 May 2024
Agent replied Β· 20 June 2024
Sophie James thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleTrudie Boateng from the Chorlton office handled our search for a tenant. She has been very helpful and efficient and her colleagues were also very good. Great job!
Pete Β· 16 September 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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1/5
GoogleAbsolutely appalled by Kostas's 'property management' at Bridgfords. Tenants have been left with dodgy plumbing in breach of building regs, mould in the bedroom, poor customer service and patronising communications from Kostas. because of HIS negligence , they have not been able to have a hot shower for 4 whole months (it varies from scalding to freezing and never settles). Kostas claims the shower is 'intermittent' rather than broken, and has been lazy and slow to act to get it fixed. I wonder if he wants to come try the shower for himself !!! Will never use Bridgfords myself and would not recommend to anyone.
Hell Β· 21 June 2021
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5/5
GoogleGreat service from Trudie at Bridgfords Chorlton - she went out of her way to let us know about a property she thought would be right up our street, and helped make everything a smooth and stress-free experience along the way. Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value
Sean Β· 25 August 2021
Agent replied Β· 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleI used Bridgfords in Chorlton to market my apartment. John and Muneer are the two members of staff that I interacted with the most, and they were both fantastic. Great communications, great market knowledge and just decent people. Highly recommend.
Toby Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for your fantastic 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleFriendly and professional staff who respond in a timely manner. We bought our flat through them and they helped us at all stages including finding our feet after we had moved in. We worked mainly with Muneer, but all the staff we spoke to were helpful and knew their stuff.
Anita Β· 21 June 2020
Agent replied Β· 20 June 2024
Hi Anita, thank you for taking the time to leave us your wonderful comments. I am pleased you had such a positive experience. I will make sure the local team are made aware of your 5* review! Best wishes, Amy
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5/5
GoogleWe have just signed for a rental property. Ellie provided great communication throughout the process and was able to answer any queries we had. Thank you.
Emily Β· 25 August 2023
Agent replied Β· 20 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had a sale fall through 2 weeks before exchange with a different estate agents, Bridgfords in chorlton managed to help us and get a much better asking price, very professional would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Shaheena Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleReally helpful team! They managed to sort out our moving although the tenants changed their mind regarding the move out date, Trudie managed to help us by giving us an alternative house. Thanks for all your help guys!
Ramona Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Muneer! Fantastic professionalism and really helped us through this process as first time buyers. Always happy to pick up the phone, explain the steps and troubleshoot any bumps on the way.
Would definitely recommend.PositiveResponsiveness, Professionalism
Tj Β· 21 June 2022
Agent replied Β· 20 June 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI used Bridgfords in Chorlton to sell my house, which went through May 2019. I was extremely happy with the service that I received, and couldn't really fault it. Excellent customer service, very happy with advert, reasonable price set for selling the house. They were very professional throughout!
Rebecca Β· 21 June 2020
Agent replied Β· 20 June 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
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5/5
GoogleI used Bridgfords in Chorlton to market my apartment. John and Muneer are the two members of staff that I interacted with the most, and they were both fantastic. Great communications, great market knowledge and just decent people. Highly recommend.
Toby Β· 10 January 2022
Agent replied Β· 9 January 2025
Thank you for your fantastic 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleMy agent was Ellie. Very fast on replies and helpful, especially at the start with me relocating and sending me video tours of apartments
Mitchell Β· 26 July 2023
Agent replied Β· 20 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience so far, very contactable and approachable! Would recommend
Joe Β· 21 May 2024
Agent replied Β· 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Joe. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.