Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleKostas the property manager has failed his tenants in so many ways and so consistently, playing the blame game and using contractors who carry out poor quality work rather than addressing the real issues that tenants face. Terrible experience.NegativeQuality, Professionalism
Dimeji · 21 June 2021
Agent replied · 20 June 2024
We notice that you have already posted a similar review for one of our local offices regarding the experience of your friend and would ask you to advise your friend to contact us directly via review@countrywide.co.uk so that we can look into any concerns with them directly. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review as this office has not been involved directly with you as a customer.
★★★★★ 5/5
GoogleFantastic salesman team.
Yvonne · 3 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review Yvonne. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
Google3 mins ago
Bridgefords in Chorlton sold my house for me. They were professional, courteous, friendly and a pleasure to do business with. The staff contacted me at each stage, sorted out any issues, kept me up to date and always made me feel reassured that things were being dealt with. As buying and selling houses can be a stressful time, I would recommend the staff at this branch as ones to work with as they made the process as painless as possible, every one of them - they are a credit to the company. The peace of mind that gives you can't really be bought.
Jackie · 22 June 2016
★★★★★ 5/5
GoogleDuring what was a stressful time to rent out one of my properties Trudie handled the matter in a fantastic way. Very impressed with her work and that of Bridgfords in chorlton and would use them again!
Hamza · 21 June 2021
Agent replied · 20 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBuying our first home was definitely less stressful because of Bridgfords. We have to say a particular thanks to our sales associate Muneer who was our main point of contact throughout the whole process. He deserves a medal for remaining patient and calm while enduring my endless questions and various requests. He went the extra mile on numerous occasions and was always friendly and personable. I'll definitely be recommending! Thanks so much again for all your help.
Jenna · 22 June 2017
★★★★★ 1/5
GoogleWe felt Discrimination
Stenish · 27 March 2024
Agent replied · 24 August 2024
Hello stenish Thomas, we at Countrywide strongly refute any allegations of discrimination, we are proud to be a diverse and inclusive company. If you are unhappy with your experience, we would ask you to contact us so we can discuss this with you via our compliance team review@countrywide.co.uk
★★★★★ 5/5
GoogleGreat communication and the process was made so straightforward by Trudie. Thanks a bunch!
Callum · 21 June 2023
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis company have failed to provide a service that was appalling. The company have still not returned a deposit from a tenancy that ended six months ago. Avoid this company for letting. As a landlord I would not employ this company.
Alan · 23 June 2015
Agent replied · 20 June 2024
Hi Alan, thank you for your feedback and I am sorry you feel your experience with Bridgfords has been a negative one. Unfortunately this review relates to our 'lettings' branch and we do not have a lettings branch at this Chorlton address. Please can you ring the closest lettings branch at Sale on 0161 956 2231 so we can get to the bottom of this and we would like to discuss your areas of concern in more detail.
★★★★★ 5/5
GoogleExcellent service from Trudie B, providing friendly and informative contact throughout the process of renting and she even went the extra mile by contacting the landlord to arrange my special requests. Pretty happy with Bridgfords as whole
Paul · 22 June 2019
Agent replied · 20 June 2024
Many thanks Paul for the excellent 5* review of your experience with our Bridgfords branch.
Best wishes, Lucy
★★★★★ 4/5
GoogleTrudie helped us through every step of the way through a some what turbulent deal but finally she closed the perfect one for us. A very kind and very friendly service. Thank you
Jake · 21 June 2020
Agent replied · 20 June 2024
Thank you for your lovely comments. I have passed your feedback to everyone involved at the Bridgfords branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleReally positive experience. Quick and responsive to any queries and very friendly.
Abraham · 21 June 2023
Agent replied · 20 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Googlevery disappointing, nothing ever gets sorted, they don't care about people having no hot water in the property, terrible customer service too
Kyrtap · 21 June 2022
Agent replied · 20 June 2024
We notice that you have already posted a similar review for one of our local offices regarding the experience of your friend and would ask you to advise your friend to contact us directly via review@countrywide.co.uk so that we can look into any concerns with them directly. We appreciate your frustration, however, we would ask you kindly to refrain from repeating your review as this office has not been involved directly with you as a customer.
★★★★★ 5/5
GoogleExcellent service and assistance from Kate, Riana and Amber during my year renting a house through Bridgfords in Chorlton. Very friendly and efficient service. I'll certainly look to use this company again in the future.
Richard · 22 June 2019
Agent replied · 20 June 2024
Thanks Richard for the wonderful 5* review and recommendation! It's great to see that Kate, Riana, Amber and the Bridgfords team once again provided a professional, efficient and friendly service.
Best wishes, Lucy.
★★★★★ 5/5
GoogleWhen buying a house I had Muneer dealing with my case. He did a wonderful job of liasing with difficult sellers and really tried his best to go above and beyond what was necessary.
Mike · 22 June 2019
Agent replied · 20 June 2024
Thank you Mike, i;m pleased to read another 5 star review for the Bridgfords team in Chorlton. I will make sure i pass on your kind comments to Muneer and the whole team.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleFantastic customer service from this branch, even when the other departments fall short the people here (Trudie esp.) go out of their way to help you out.
Matt · 21 June 2021
Agent replied · 20 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleI would emphatically recommend the services of Trudie Boateng to any individual in search of a blend of professionalism, empathy and an aptitude for offering spot-on solutions to real estate questions!!!
DAVID · 21 June 2020
Agent replied · 20 June 2024
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy
★★★★★ 5/5
GoogleSupportive minded, understanding and energetic team, highly recommended 👌 …
Amr · 21 June 2023
Agent replied · 20 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTrudie Boateng and Ava are fantastic and highly professional staff. They were very helpful and quick answering all inquiries we had. Highly recommended service! Five-star letting agency service!
Phung · 21 June 2020
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy
★★★★★ 4/5
GoogleBridgfords in Chorlton were very helpful in the sale of my late Mothers house
Ann · 22 June 2019
★★★★★ 5/5
GoogleI found the Bridgfords Chorlton service to be very professional. Despite challenging circumstances at times Olivia and Jonathan worked tirelessly to move me into my new home. Very much appreciated!
Paul · 22 June 2018
Agent replied · 20 June 2024
Thank you Paul for your 5* review!
It is great to read that you found our Bridgfords team in Chorlton very professional and that you felt Olivia and Jonathan worked tirelessly to help move you into your new home.
I do hope you are settling in nicely and would like to wish you the very best for the future.
Kind regards, Scott.
★★★★★ 5/5
GoogleFriendly and professional
Steve · 21 June 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDespite the withdrawal of my first buyers, Bridgfords continued to find me potential buyers for my property and Muneer Arifeen's friendly, competent approach made the whole process painless.
Atalanta · 22 June 2017
Agent replied · 20 June 2024
Hi Atalanta, Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Bridgfords team in Chorlton. Many thanks.
★★★★★ 1/5
GoogleThe mortgage man there is totally useless, lied to us about timings and has a very limited knowledge about the processes and requirements of the different lenders.
Leena · 23 June 2014
Agent replied · 20 June 2024
I’m very sorry to hear that you have had a bad experience with Bridgfords Chorlton. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 01619562229 and we will deal with your problem personally.
Branch Manager
★★★★★ 5/5
GoogleMuneer from Bridgfords was an excellent Estate Agent when we bought our first home. He was helpful and attentive throughout the process.
Thanks!
Tom · 22 June 2019
Agent replied · 20 June 2024
Thank you Tom for the amazing 5* review.
Kind regards, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
