Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic experience with Elisha in the lettings department. Tenancy market can be difficult to navigate at the moment but Elisha was endlessly accommodating and made the entire process so much easier than expected.
Alex · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThey rented me a house at 26 Jefferson…
They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you
Emre · 22 April 2025
★★★★★ 5/5
GoogleThe team at Bridgfords have been great. We bought a house recently for which they were the agent. Ange and Jake kept us updated regularly and really pushed to make sure it would go through despite a long chain. Thank you Ange and Jake!!
Elsa · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA heartfelt appreciation to Lisa for her invaluable assistance throughout the buying process. Lisa surpassed our solicitors in providing crucial information, always ready to address our questions. Her dedication ensured the completion of the process before Christmas.
Gratitude also to Angela, a reliable support when Lisa wasn't available. The entire team at Bridgefords proved to be pleasant and accommodating. We look forward to returning to Bridgefords when the time comes to sell, confident in their exceptional service.
Jack · 28 December 2023
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLisa was incredible from day one in supporting us selling our apartment! Nothing is too much trouble and can always rely on her to keep the ball rolling plus always sympathetic with my many stresses and panics of buying and selling a property! So professional yet friendly and approachable throughoutPositiveResponsiveness, Professionalism
Lauren · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotHad to call numerous times over two…
Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.
Lee · 21 March 2026
★★★★★ 5/5
TrustpilotExcellent Customer Service
I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)
A · 17 March 2022
★★★★★ 5/5
GoogleGreat experience so far in finding a rental property, Louise has been extremely helpful in keeping us updated throughout what can otherwise be a stressful process!
Jamie · 13 February 2024
Agent replied · 9 December 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGrace has been incredibly helpful and knowledgeable . A great overall experience. Thank you .
Jo · 24 August 2024
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review Jo. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords In DIDSBURY has helped us let our property for almost a decade now. Great knowledge of the area and market. Particular mention for Lucy Ellis for her efforts over the years and more recently for Angela and her team. Highly recommended.
Vijay · 24 October 2022
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI dealt with Perry in respect of the mortgage brokering aspects of the process, he was extremely helpful and always went out of his way to assist! Highly recommend.
James
James · 24 October 2023
Agent replied · 23 October 2024
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 1/5
TrustpilotAfter being shown a property for rent…
After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too
Angry · 27 December 2021
★★★★★ 5/5
GoogleAlisha was fantastic arranging the letting of our property. Communication skills excellent and was honest throughout.
Suzanne · 25 July 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review Suzanne. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarriet was very professional, helpful, and really efficient. I would highly recommend her services specifically to anyone that would be looking for housing in the area.
Madeleine · 11 January 2024
Agent replied · 10 January 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElisha was super helpful with our rental with Bridgfords in Didsbury. Everything was super clear and she was always available to help with any questions. Cheers!
Tom · 11 January 2024
Agent replied · 10 January 2025
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotGlad I wasn’t the seller
Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.
CustomerDTA · 13 March 2026
★★★★★ 5/5
GoogleGreat experience with Brigfords when looking for our first home. Angela was lovely when showing us around properties in the area and was quick to answer our many questions.
Kathryn · 24 October 2023
Agent replied · 23 October 2024
Thank you Kathryn for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAngie was just like dealing with a member of my own family. Warm. Attentive. She guided me through the hole procedure,
Thanks girls at bridgfirds Didsbury
Ryan Dior x
Ryan · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally great experience - Elisha was great! Super communicative and very quick to respond :)
Liv · 25 July 2024
Agent replied · 23 October 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords made our move super easy during a really difficult time for renters. Elisha was really helpful, patient & informative. Thank you for everything! 🙂 …
Lauren · 28 November 2023
Agent replied · 23 October 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleI thoroughly recommend Bridgfords for their efficient and professional approach with regard to the sale of my property. Lisa from the team was proactive at all stages of the sale and frequently went above and beyond to ensure key milestones were met. I couldn't thank her enough.
Charlotte · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotMy experience with Bridgfords Letting…
My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.
Ppt · 29 January 2024
★★★★★ 5/5
TrustpilotBridgfords Halifax were excellent
Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.
Rajeeb · 4 August 2021
★★★★★ 5/5
GoogleLouise was very helpful and communicative, from arranging a viewing of the property, through the application process and preparing for our move.
Leigh · 15 February 2024
Agent replied · 10 January 2025
Thanks for the wonderful 5* review Leigh! Best wishes, Lucy, Customer Relations.
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