Trusted Agent profile · Manchester

Bridgfords Didsbury Sales reviews in Manchester

3.2

★★★★★

761 reviews across 2 platforms

731 Wilmslow Road, Didsbury, M20 6WF, Manchester, M20 6WF

Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.2 out of 5 across 761 reviews on two platforms, including 305 Google reviews rated 4.8.

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4.8 / 5

305

Reviews on Google

This office

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456

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Very quick and professional service. Our agent Elisha was knowledgeable about both the property and the process. Highly recommend.

William · 28 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bridgfords- Buxton

My husband and I have bought and sold quite a few properties over the years and this is the first time I have felt impressed enough to write a review. Choosing an estate agent can be tricky and choosing someone you can trust with possibly one of the biggest financial transactions during a lifetime can be quite scary. Thankfully, a recent experience of purchasing a property in the Buxton area has helped change my view of estate agents and their skill sets.I would like to make a special mention of the team that work at the Buxton office of Bridgfords. John Sweeton and Judy Scouler lead a great team and Judy in particular made the recent process of finding and securing a suitable property for my family a really positive experience. Judy was helpful, perpetually positive and demonstrated a superb set of communication skills when delicate negotiations were needed. Her ability to maintain a professional service despite any hurdles she came across was commendable. I like to think that both the seller and I (the buyer) left the purchasing process feeling like we had both gained what we needed to and a bit more. So, well done Judy.I would recommend this particular team as they communicate with you in a timely manner; they keep you updated when necessary and answer all the questions you have as quickly as possible. I would certainly use them again.

Victoria · 11 August 2019

1/5

Trustpilot

Dear sir/ madam

Dear sir/ madamI am writing to you to inform you that I currently live in cubic apartments in Preston. I've been living there for eight months now with myself and my partner my day job i dpund out found that a lad had been squatting in one of the flats he's been letting homeless people into the building and on numerous occasions they been seen selling drugs. Also damaging letterboxes and robbing people's mail. Pictures were put up of males ecr I informed ppm management there room number and police but males still live there day and night it's getting bad my misses is scared I have to walk her every were. Were moving soon but this is not on. I should not have to move because police and building people don't do anything. I'm informing you hopefully something can be done soon .he'd been selling drugs and bridgefords refused to help at all. They were not helpful at all they have a duty of care and didn't care at all just about there money .

Customer · 10 July 2019

5/5

Trustpilot

Great experience with the Gosforth branch

Great experience with the Gosforth branch. I’d been struggling for almost 6 months with another estate agent to get my flat ready and tenanted. It only took Jennalise and team 2-3 weeks to have the apartment readied and tenanted after taking the keys from the other agent. She was very hands-on, responsive and professional. Thank you so much!

David · 12 May 2023

5/5

Google

Elizabeth was very helpful, friendly and efficient. Very happy with our apartment and the service we received.

Abbi · 28 December 2023

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We are moving with my husband and looking for our new home was made easy by Elisha as she was very flexible, easygoing, but professional. She showed us two apartments and was always ready to answer any questions even out of office hours. We are absolutely satisfied! Her personality and approach played a decisive role in our decision making.

Bettina · 26 April 2024

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Bettina dr. Zsiros. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Recently moved to Huddersfield

I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.

Jessica · 3 November 2022

5/5

Trustpilot

Great experience with Maciek…

Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.

Aiman · 29 June 2026

2/5

Trustpilot

Very unsatisfactory experience so far!

Put in an offer on an already vacant flat at the beginning of the week as the property I'm currently in has sold so i need to find somewhere urgently and this fitted the bill perfectly.. Rang them back today to find out why I've not heard anything from them to only find out they still had not submitted my offer to the seller and that they would be doing it today and would get back to me later about the outcome of my offer..surprise surprise i have not heard anything back from them im appalled at their lack of enthusiasm I thought they were ment to be selling properties not sitting on them!! I also mistakenly thought they were a reputable estate agents until I read all the negative reviews on here some with the similar experience I'm currently having with them!!

Sam · 25 October 2024

5/5

Google

Louise Kenny was a pleasure to deal with and the whole process was quick and easy - would recommend!

Chris · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Very bizarre ethos

My wife and I found a property of interest being marketed by the Washington branch. We were in a very strong position regarding our status as we are actually completing on our current property on the 30th and prepared to move into rented to get the right house moving forward. This was pointed out to the representative who took the phone call. We viewed the property and I must say the young lady who came out was very friendly and professional. It was very clear from both the pictures and the live viewing that the property required a lot of work both inside and out to make it liveable. We exercised due diligence and found that the property next door had been on the market in June 2024 for exactly the same price as the one we had interest in but it had been fully modernised, had an extension and fully landscaped garden. We felt a below asking price was in order taking this information into consideration and made contact again with the Washington office. The offer was put forward and we were told as it was 5 minutes to closing they would contact the vendors Monday and be in touch. Monday came and went with no follow up call. Today I rang back in and spoke to the exact person I’d discussed the offer with and he seemed totally un phased he hadn’t made any contact with an update. I explained the rational behind the offer regarding the house next door and he replied ahhh that house is much smaller. When I pointed out we had the original listing in front of us and it was exactly the same he just said oh and moved on. Again we explained the situation and even intimated we may go up a little. He said he would go back to the vendors and call me back. Well would you believe it still no call back. I’m really now not surprised after reading the rest of the reviews on here but I do hope someone of a higher level reads this and maybe educates this chap on the art of selling and negotiating. Right now he’s more sales prevention and a poor representative for front of house sales. We will move on and look elsewhere.

Paul · 22 October 2024

5/5

Google

I went through Bridgfords in Didsbury to rent my first apartment, Kate was very professional from the off and she knew a lot about the property and answered all questions and queries I had (I cant say that for other estate agents I used!). Because it was our first time, she was extremely helpful and went out of her way to support with all the paperwork and explaining the process. I honestly cant fault Kate. I would recommend Bridgfords to anyone (buyer or seller!)

Joshua · 25 October 2018

1/5

Trustpilot

Scheming, conniving people

They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.

Emily · 18 October 2018

5/5

Google

Would recommend to anyone in need of a superb estate agent. Hands down the best experience I've ever had in renting a place. Katie and Ayesha went out of their way to ensure the whole process ran as smoothly as possible.PositiveResponsiveness, Quality, Professionalism

Alex · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

1/5

Trustpilot

Not even worth one star

Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.

Yuna · 8 June 2018

5/5

Google

Thank you to Lisa, Simon and the Bridgfords Team. Lisa was very patient with me and saw me through the process, kept in regular contact with updates and very thoughtful about my ongoing move. Really appreciate all the efforts to keep things going. Many thanks.

Sally · 12 January 2020

Agent replied · 10 January 2025

Wonderful to read Sally, that our local Bridgfords team were able to provide you with such a great experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott

5/5

Google

Elisha has made this whole process so easy and I couldn't be more grateful. From the moment I met her she was kind and informative and worked hard to complete the process so that I could finalise the tenancy. She was easy to get hold of and answered any questions I had. If I could give her more than 5 stars I would! Thank you, Elisha.

Meg · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

5/5

Google

Viewed a flat with Eve this week and she has been super helpful and made the process very fast! Really good communication, thank you!

Taylor · 8 August 2025

Agent replied · 24 August 2025

Thank you for your glowing review! Our team is dedicated to providing fast and efficient service for our clients. We're delighted to hear that Eve was able to assist you and provide great communication. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

5/5

Google

Having used Bridgfords to sell my late mum's property, I had no hesitation in using them to sell my own. Just going through the selling and buying process at the moment and am very happy with the service I am receiving from Angela, Lisa and Tanicha at the Didsbury branch. Regular check ins from them keep me up to date with proceedings. Would definitely recommend!

Dianne · 24 October 2023

Agent replied · 23 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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