Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEve from Bridgfords has been absolutely outstanding in helping our family secure a rental property for four adults, including my elderly parents in Manchester area. She has provided a truly personalised service, showing genuine care and support throughout the entire process.
Eve’s communication was excellent, always prompt, clear, and reassuring which made the whole experience smooth and stress free.
Eve has also demonstrated great problem-solving skills, especially when resolving a complex issue with a third-party vetting and references from Ireland, handling everything calmly, efficiently and professionally.
Thanks to her dedication and expertise, what could have been a stressful process was made seamless. Highly recommend Eve to anyone looking for a reliable, caring, and efficient letting agent!
Mustafa · 17 September 2025
Agent replied · 23 September 2025
Thank you for your glowing review! We are so happy to hear that Eve was able to provide you and your family with such excellent service. Her dedication, communication, problem-solving skills, and care truly set her apart as a reliable and efficient letting agent. We are thankful to have her on our team and we will be sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been dealing with Eve at Bridgfords and our experience has been excellent. She has been great at supporting us with our rental application and has kept us in the loop at every stage of the process. We are relocating from London to Manchester and now have a great understanding of the area and local amenities. Thank you Eve, you have made the process stress free and seamless.
Emily · 7 November 2025
Agent replied · 10 November 2025
Thank you for your kind words! We are thrilled to hear that Eve provided exceptional service during your rental application process. Our team at Bridgfords strives to make the relocation process stress-free and we are glad that we were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy initial enquiry was with Angela, who was absolutely lovely and made me feel confident about choosing Bridgfords. Since then, Eve has been handling my case, and what could have been a stressful process has actually been a great experience. Eve is warm, friendly, efficient, reliable, and genuinely helpful. She’s professional and a pleasure to work with, I have complete confidence in her and highly recommend Bridgfords.
Carol · 6 November 2025
Agent replied · 10 November 2025
Thank you so much for choosing Bridgfords, we are thrilled to hear that both Angela and Eve have provided you with a stress-free and enjoyable experience. Our team is dedicated to providing top-notch service and we are pleased to have your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 5/5
GoogleElisha has been the lettings agent I have been in contact with throughout the process of looking for and securing a tenancy in Didsbury. Her professionalism, honesty and communication have been exceptional throughout. As people reading this review will know, securing a tenancy can be extremely stressful. However, Elisha has made the process incredibly smooth and most importantly for me, remained fully transparent with us which sets her apart from the lettings agents from other businesses I have been dealing with. She is an absolute credit to the organisation and I wish her all the best in her career. I will absolutely be coming back to Bridgeford's for any future rentals I may need and will be recommending the agency to friends and family. Thanks for your hard work, I really appreciate it!!
Rhodri · 25 July 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Rhodri Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotOne of the worst estate company i have…
One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .
Aiah · 29 July 2026
★★★★★ 5/5
GoogleMy partner and I have just secured a property with Bridgefolds, and we are very excited to move in. We are very grateful for the help of Eve Wootton who was very welcoming and professional when we attended our viewing, answered all questions we had and was very proactive in sending the relevant information across to us to rent the property. We found out we were successful in getting the property on the same day, and this was such a great start to the weekend. Thank you Eve!
Sophie · 19 July 2025
★★★★★ 1/5
GoogleMy experience of this company was shocking. As someone that has rented in multiple areas due to a job that moves often, I have never had such a terrible experience and I’m sad to say it made our time miserable.
Whilst initially starting off very friendly, Bridgfords quickly devolved into not being interested at all. That is, as soon as we’d signed a contract, they would only make contact if it benefited them.
All of the problems are registered by an online portal. This sounds reasonable, until you can’t physically see or speak to anyone, and weeks on end pass with you living in mould and rot.
We alerted Bridgfords to our rental, which the landlord at every turn made things difficult. We had mould on the inside bedroom, a flood in the basement, and mould coming through the walls in the kitchen. We were constantly trying ways to reduce moisture with dehumidifiers and heating but when the walls start crumbling with mould it’s just so depressing. We stopped using certain cabinets in the kitchen as mould grew and stopped using the wardrobe because our clothes were covered in spores and smelled awful.
Of course we alerted at every step the online portal, and the procedures were never classed as urgent, so months would pass before anything being fixed. A leak from the bathroom to the kitchen took months to get someone to attend and fix the leak.
The only communication from the lettings team was them advising us that the landlord wanted to put our rent up, and could we speak to them about paying more money per month?
Finally, we were so miserable despite loving the area we opted to move back in with family than continue living in the property. We finally got the management team of Bridgfords out with the landlord and they walked around the property as we showed them the number of things that had built up. The basement was now damp and cold as the flood had been left to dry by itself, and the carpet still wet where it was slowly drying out. The walls in the kitchen peeled with mould, and we had thrown away most of our food and were living with boxes on the table away from the cupboards. The upstairs bedroom had a line of mould down the wall towards the bed and there were clothes stands everywhere as we avoided the mouldy wardrobe. They were very quiet, and I thought they seemed shocked.
We moved out within two weeks of that and to my surprise, the property was LET WITHIN THE MONTH. No new work had been carried out. The new tenants were told that the mould would be fixed, but this was not done before they moved in. The listing on Rightmove featured photos from way before we moved in, so they were very out of date and misleading.
Bridgfords are still using this landlord despite seeing the state of the house and agreeing with us that the mould needed managing. Bridgfords allowed the property to be re-let as soon as we left, and I don’t think that’s responsible at all because they were doing viewings of a property knowing the issues with mould it has. To make matters worse, the landlord attempted to charge us because they want to charge us hundreds of pounds to redecorate for the mould- despite us knowing that they didn’t pay any costs to redecorate as the new tenants moved in. Thankfully we argued the case and have gotten the majority of our deposit back, but what a nightmare.
Lara · 27 March 2024
Agent replied · 23 October 2024
Hello Lara Rimmer, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google1 year later and I'm still using Bridgfords to let my property. Louise has been incredibly helpful between tenancies, nothing was too much trouble & we had new tenants signed up in less than a week. Would still recommend.
------------------------------------------------------------------------------------------------------
I contacted Bridgfords Didsbury about letting a property I had recently renovated & I couldn’t be more impressed with the level of service. The house went online on a Friday & had tenants signed up by the following Tuesday. Angela, Louise & Harriet all went above & beyond to answer any questions I had and made the whole process extremely easy. Would recommend.
G · 27 March 2024
Agent replied · 23 October 2024
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team at the Didsbury branch. They found me a tenant very quickly! Thank you to Louise for taking the lead on this one. A few last minute dramas came through with the property, but Louise was both patient, professional and reassuring throughout. Thank you to Angela (who I’ve met with on a few occasions), very professional throughout and got a great ad together to secure a tenant fast. Finally, I’ve spoken with Aleisha on a few occasions; never put a face to the name, but she was always lovely over the phone and came across very knowledgeable. Thank you all again, see you on the next one!
Felix
Felix · 27 March 2024
Agent replied · 23 October 2024
Felix Tighe thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotSome things never change - still shoddy
Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.
Gaynor · 10 August 2026
★★★★★ 5/5
GoogleI must say that Lisa and the team at Didsbury did an excellent job in keeping me updated, even before my own solicitor sometimes, on how my sale was going. Lisa pushed for the sale continuously with the buyers solicitors for updates and kept on top of it all the time. The sale going through took a long time but that was down to the buyers solicitor not responding or communicating and nothing to do with the grand effort made by the team at Bridgfords. I would recommend this estate agent to anyone wanting to sell. A first class service and very responsive.
Diane · 26 February 2024
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation Diane. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot2 month+ deposit return delay
I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.
Wayne · 31 July 2026
★★★★★ 5/5
GoogleLouise from Bridgefords was brilliant throughout the whole process of looking for a property to rent. When originally missing out on a previous property, Louise found us similar flats that would meet our requirements and was quick to arrange viewings. Once we had agreed to rent the property, she was also very efficient at making sure we had everything in place to move in and was on hand to answer any queries and guide us through the process. I would definitely recommend Louise and Bridgefords to anyone looking to rent a property in the future.
Phil · 27 January 2024
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorking with Elisha was truly a great experience! Throughout our search for a rental home, she was very attentive, patiently answered all our questions, and made the whole process much easier. From day one, she was professional, supportive, and easy to communicate with.
We never had any issues with communication. Whenever we needed something, she responded quickly and followed up on every detail with care. It was truly a privilege to work with such a dedicated real estate agent. Thank you so much, Elisha, for all your help and support!
Mutlu · 23 May 2025
★★★★★ 5/5
GoogleElisha was lovely and friendly when showing us around. Once we decided to go ahead with the application, we had received confirmation within 20 minutes that we were successful. Elisha also went out of her way to get us rent and deposit conditions we requested and was successful in doing so. Would recommend her and Bridgfords to anyone looking for an easy, fast rental agreement with agents that make you feel comfortable and respected. Thank you Elisha!
Alix · 27 January 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFound out I got a dream job just before Christmas which meant I was moving up to Manchester. Due to timings It led to me to only having 2 days up in Manchester actually viewing properties. Came into Bridgford's and spoke to Harriet who was fantastic help. She understood my situation was complicated and acted confidently and quickly. 2 hours after talking to her, she'd found me a property that ticked all my boxes. Got me a viewing next day and within less than a week I was all moved in. Can't thank her enough for her help. She has made my transition to Manchester a walk in the park
Jack · 24 October 2023
Agent replied · 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Bridgfords didsbury has been amazing. They have really looked after us from viewing the property to eventually moving in. They made sure to update us throughout the whole process and answered any questions we may have. I want to give a special thanks to Harriet and Louise for providing excellent service and helping us move in so seamlessly. Our experience so far gives us confidence in Bridgfords, definitely the best estate agents we’ve had, by far. Thank you for all your help!
Reyna · 24 October 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilot1 Star is too many stars in my opinion...
I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.
James · 26 June 2026
★★★★★ 5/5
GoogleI’ve been dealing with Louise Kenny at this agents. I can’t recommend her highly enough. She manages to find the perfect balance between being very professional and very friendly. After dealing with agents in London. I can tell you Louise is a far cry from the typical stereotype of estate agents lol.
She made us feel as though we were her only clients, we never felt pushed. All in all just the best.
Thank you Louise.
Richard and Matthew.
Richard · 24 October 2023
Agent replied · 23 October 2024
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElisha was the letting agent that I dealt with at Bridgfords Didsbury. She was amazing throughout the whole process. She was very professional and answered all our queries on the same day and kept us updated. Elisha made the whole letting process easy from start to finish. I would highly recommend her and the Bridgfords Didsbury letting to anyone!
S · 4 November 2024
Agent replied · 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you so much Holly at Stockton Heath's Bridgefords
I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx
Stephanie · 24 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.