Bridgfords Didsbury Sales reviews in Manchester

★★★★★ 5/5

Google

I purchased a property from someone using Bridgfords Didsbury as their agent and I still had a great service from them. Lisa helped us progress at every opportunity with her work contacts. If I were to sell a property and used Bridgfords Didsbury I know it would be in safe hands having been on the buying end. Thank you Lisa.PositiveResponsiveness, Quality, Professionalism, Value

R · 11 January 2021

★★★★★ 2/5

Google

I expected much better from Bridgfords. When we moved in the flat was filthy and certainly hadn’t been “professionally cleaned” as they had assured us it would be. We lived there for a year and in that time they were not able to fix our shower and it took them months to fix our ceiling that was leaking water. I was told that the delays were due to them being unable to get in touch with the landlord because they didn’t have up-to-date contact details, which is absurd. They did manage some minor repairs, but the vast majority of things I reported were not dealt with. However, the main issue I had with Bridgfords was how they handled the end of our tenancy. We were informed that the landlord was selling the property and so we would have to move out at the end of our tenancy (no issues contacting the landlord this time). On multiple occasions after this people came to view the property with no notice; we actually showed one lady round ourselves as the agent didn't even show up. I then started getting phone calls from a surveyor so I gave Bridgfords a call. I was told to ignore the surveyor as dealing with them was not my responsibility and would be handled by Bridgfords. Soon after, Bridgfords called me and asked why I hadn’t dealt with the surveyor… I explained that they had asked me not to, and they denied it and insinuated that I was either lying or confused about the situation. I ended up dealing with the surveyor, which was time consuming and definitely not my responsibility as a tenant. At the end of the tenancy I asked about returning our keys and they initially weren’t aware we were even moving out! Clearly they have some internal communication issues. The cherry on top was that they took ages to return our deposit because, surprise surprise, they couldn’t get in touch with the landlord. It's important to note that we did get our deposit back in full though. Bridgfords have been all talk and no action. I’m now renting with another letting agent and it’s so refreshing how easy it is: if something is broken, they fix it. Having said this, Bridgfords definitely aren’t the worst letting agent I’ve dealt with, but they are disorganised and frustrating.

Matthew · 27 March 2024

★★★★★ 1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

★★★★★ 5/5

Google

Dealing with Elisha was a fantastic experience. From start to finishes she was super helpful and professional and made what could have been a stressful situation into a pleasant experience. Thank you Elisha

David · 26 February 2024

★★★★★ 5/5

Google

Louise has been a pleasure to deal with! She’s kept us up to date and personally checked in with us over the phone while preparing for our move to a new rental property.

Iida · 26 February 2024

★★★★★ 5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary · 23 September 2024

★★★★★ 5/5

Google

When selling my late mothers house I found Lisa Millward at Bridgfords Didsbury office to be extremely efficient, professional and supportive during a difficult and trying time for our family. We as a family are more than happy to recommend and thank Lisa for her help, support and sympathetic manner.

Paul · 24 October 2022

★★★★★ 5/5

Google

My experience with Bridgfords has been amazing. I have worked with Elisha to rent a property and it has gone so smoothly. Elisha has been so helpful and efficient and kept me updated with progress. Would highly recommend!

Michelle · 24 October 2023

★★★★★ 5/5

Google

We used Bridgfords for the sale of our property after initially using Philip James who did not market the property properly, they over valued the property, didn't send the right people to view. After receiving no sale we decided to go with Bridgfords. Thank goodness we did as they were absolutely brilliant. Ange in particular was really helpful and professional and went to great lengths to achieve a sale which we have just completed. Would highly recommend if you are looking to sell.

Lh3018 · 26 February 2024

★★★★★ 5/5

Google

This is the best Estate Agents I have dealt with. Lisa and all the staff are highly professional and very easy to deal with. A very smooth transaction which went through very quickly. A good price was achieved and I would have no hesitation in using this Estate Agents again, thank you Andrew xPositiveResponsiveness, Quality, Professionalism, Value

J · 24 October 2021

★★★★★ 5/5

Google

Brilliant service from honey

G · 11 July 2026

★★★★★ 5/5

Google

Bridgfords estate agents In Didsbury. Helpful staff great communication from them every step of the way. In particular Lisa Millward senior negotiator is absolutely brilliant at letting you know exactly where you are up in your sale and purchase. Cannot recommend this estate agent enough - first class.PositiveProfessionalism

Jill · 24 October 2022

★★★★★ 5/5

Google

I have recently moved into an apartment using Bridgfords didsbury & I could not be happier with the service I've received! Louise Kenny was great & very friendly throughout the viewing, she had the answers to all the queries I had! Courtney Ellis was very professionally & extremely helpful when it came the handover process! Both have been amazing & I couldn't be more thankful for their help

Bradley · 24 October 2023

★★★★★ 1/5

Google

Ideal estate agents maybe if your name is John Smith or Karen Jones. The racism myself and my partner have experienced during our search for a property is shocking. Unfortunately this is not uncommon amongst all the estate agents when they pick and choose who can view which property purely based on your name. So disheartening when you get told you will get a call back and nothing! Then when you chase it up, There are no more viewings available as they are fully booked. Courtney from the Didsbury branch was particularly unhelpful and I’m sure this will resonate with her. Sad thing is, this undercover racism will continue as they can cherry pick who they want.

Shumi · 11 January 2024

★★★★★ 1/5

Trustpilot

STAY AWAY!!!! SCAMMERS!!!!

Why I need to give them one rate star. They don't deserve even for 0.Scammers and unprofessionalls.September 1st I should have moved to a rented flat in Manchester. On the pics and you tube short movie sent by this agency( which are old to attract attention !!!) everything looks very nice.In the reality completely different. Place is not in a good condition to live in, not even in a basic. It's not health and safety. Flat had not been cleaned after previous tenant or even tenants(if someone really lived before). Inspection had not been done before my moving date. Mould is everywhere in the flat, walls are dirty (black),gas cooker is damaged, knobs pop out and using of it may cause fire and even explosion, there is no possibility to open windows, in case of a gas leaking or dense smoke there's no chance to make flow of air, in case of a fire the only one way to escape is through main door only, smell of this flat is disgusting, grouty mould in the bathroom. Old, dirty mattress with stains. Old shaking wardrobe that may collapse and cause injury. A devastated piece of furniture inside the room. Living there may cause serious health and safety problems.Flat should have been prepared before moving. But no one did anything.Letting agent/Landlord was not in the flat during moving in. Key collection in the branch. Flat looks like an abandoned place!!!!Straight away I gave termination to the landlord due to negligence.I asked for a full refund but they are not (letting agency/ landlord)willingness to do this.I recorded video and took some pictures (if someone would like to see, pls contact me)One week after my moving date agency sent cleaners (8th September)cleaners to that flat. Next day I came there to take a look at a result. Cleaners done - bathtube, toilet. In the kitchen - worktops, cupboards and top of the gas cooker.Knobs from the gas cooker poped out as previously.Walls not even touched. Mould still there. Rest as I mentioned above.I returned keys to the letting agency.Next week (Monday 12Sep) I received an email from letting agency that landlord agreed to release me from the contract but wants to keep my deposit which I think in these matter is absolutely not fair.I'm feeling scammed depressed,broken down and humiliated.If you will find good place in a very attractive price and want to arrange viewings then agency usually will never give you any response or send response that flat/house is not available anymore.If you call them and say you're interested and ready to pay then you attract attention.Agency and landlord earned money and have you deep in their ......!!!!Shame I can't puy in here pics and movie.I lost £1290. Luckily I could come back to my former place. Otherwise I would be homeless or had to move into that ruin place.STAY AWAY and RUN AWAY!!!!! Not worth your health. Do not waste your time.Branch in Chorlton, Manchester

Michał · 25 September 2022

★★★★★ 5/5

Google

Angela and Hollie were great at helping me with my property search. They showed me around multiple houses that I seriously considered and kept me in mind for new properties that came on the market.

Philip · 24 October 2023

★★★★★ 5/5

Google

Elisha was brilliant helping me view and apply for the flat, all the way through to getting my keys today! Really excellent communication, could always reach her and she was always helpful when we spoke.

Frances · 24 October 2023

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 5/5

Google

Was given a flat viewing yesterday by Eve and was so impressed by her professionalism and helpfulness with the process. She also managed to help me secure the flat within a day! Excellent customer service and transparent communication throughout!

Lawrence · 24 August 2025

★★★★★ 5/5

Google

I bought a property last month through Bridgfords Didsbury. The sale was quite challenging as I also live abroad. Lisa Millward who dealt with my sale was superb. She kept me up to date regularly via phone calls and emails and chased all parties to get the sale over the line. After sale queries on the property were also dealt with straight away. I was very pleased with my experience dealing with Bridgfords and would highly recommend them.

Jane · 27 January 2024

★★★★★ 5/5

Google

Thank you Lisa and Angela to assist in the sale of an investment property. They chased and updated me continuously along the way. Would recommend for any sale or purchase Thanks again all, Nicola

Nicola · 24 October 2023

★★★★★ 5/5

Google

Thanks for a fantastic buying experience. Angela and Lisa were both very helpful during my flat purchase chasing solicitors on my behalf. Everyone was very approachable and genuine. Would recommend their services any time.

Oliver · 24 October 2023

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

I recently asked Bridgefords to try let my property at a very tricky time of year (Christmas!) and Elisha was excellent throughout the whole process and successfully managed to find a tenant.

Piers · 28 November 2023