Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotScheming, conniving people
They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.
Emily · 18 October 2018
★★★★★ 1/5
TrustpilotNot even worth one star
Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.
Yuna · 8 June 2018
★★★★★ 5/5
GoogleAs a first time buyer I was very pleased with the service Bridgfords provided. Due to unfortunate circumstances on the seller's side my purchase took longer than expected but John and Muneer did a great job of keeping me informed on the progress as well as answering any queries I had in a timely manner. Even now that the purchase has completed John has continued to be a help and I would gladly recommend using Bridgfords ChorltonPositiveResponsiveness, Professionalism
Vivian · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Bridgfords in Chorlton, Harry handled all the processes very professionally and gave good advice.
N · 15 October 2025
Agent replied · 22 October 2025
Thank you for your kind words! We are thrilled to hear that Harry provided professional and helpful assistance during your time with Bridgfords in Chorlton. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFrom my first enquiry about selling our home through to completion day the service from Muneer and Jonathan at Bridgfords Chorlton has been first rate. They advised expertly at every stage, liaised quickly with all parties and acted with complete professionalism. I wholeheartedly recommend using Bridgfords Chorlton.
Sarah · 25 October 2018
Agent replied · 23 October 2024
Really great to read another 5 star review for the Chorlton branch of Bridgfords Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards,
Sarah
★★★★★ 1/5
TrustpilotMade an offer on a property
Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.
Nathan · 1 June 2023
★★★★★ 1/5
TrustpilotI was tenant for 8 years
I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.
Lucas · 17 October 2017
★★★★★ 5/5
TrustpilotMortgage adviser at Halifax branch
Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.
Charlie · 13 August 2017
★★★★★ 4/5
GoogleWe have recently sold two flats through Bridgfords in Chorlton. We were impressed with Mark's balance of friendly professionalism, especially in the preparation on site of the sales details and the care he took with his photography. There was a lot of interest in one flat particularly and the staff were willing to conduct numerous viewings. Muneer was pleasant and easy to deal with, very thorough at keeping us informed and always took the time to listen properly to what we had to say. On both occasions once the sale had been agreed the process to completion took many weeks longer than originally indicated, but that was outside Bridgfords' control and mostly relating to delays in the hands of buyers' solicitors and mortgage lenders. We would use Bridgfords again.
Liz · 25 October 2016
★★★★★ 5/5
GoogleWe had marketed our house with two agents and Bridgfords were the only one consistently sending buyers our way. They have an approachable and friendly manner that puts you at ease when dealing with the process of selling your property. Namely l dealt with Muneer who understood exactly what we were looking for and tried his best to find the right people. At a later stage l spoke to Danielle and Mark who were equally delightful. I would definitely recommend Bridgfords to others if you want a hassle free sale of your house.
Iram · 25 October 2016
★★★★★ 5/5
TrustpilotHighly recommend
Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.
Jan · 26 April 2024
★★★★★ 5/5
GoogleTrudie was incredibly helpful and professional, despite some inconvenient circumstances and lukewarm feelings about the property itself. I would certainly recommend her to attend to things expeditiously.
A · 10 December 2022
Agent replied · 9 December 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe chose Bridgfords for the sale of my grandfather's house because out of all the agents we saw, Mark was by far the most personable and approachable. They set our expectations realistically from the outset and then surpassed them.
Whilst other agents relied on over valuing the property or "mud slinging" about their competition, Bridgfords did none of this and won the business purely on customer service skills, which were above and beyond. They sold the property and were with us every step of the way, they even visited my grandfather in his new flat to see how he was getting on - that's customer service as I've never experienced it before!
Cat · 25 October 2015
★★★★★ 5/5
GoogleWe have just sold a house and bought our new house through Bridgfords in Chorlton. Mark did an amazing job in finding us our dream house and both Laura and Andy went above and beyond to be helpful in both the sale and purchase. Adam, the mortgage broker, was also outstanding in sorting out all the problems we had with trying to arrange a suitable mortgage. He was there for us every step of the way and even picked up work our solicitor should have done. The enthusiasm, patience and professionalism of the team was second to none. I would not hesitate to recommend this agency. Finally an estate agency that you can trust! Can't thank the team enough!
Sarah · 25 October 2015
★★★★★ 5/5
TrustpilotBridgfords Denton
Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!
Gone · 24 January 2020
★★★★★ 1/5
TrustpilotRip off Britain would have a field day…
Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea
Tony · 6 January 2026
★★★★★ 5/5
GoogleI have been really pleased in my experience with Bridgfords. Trudie has previously helped find tenants and did a great job in doing so. Most recently Jamie helped with professionalism and was always on hand to answer any questions I had for him. I'm grateful for the service you've given.
Thank you for your help!
Dharmesh · 26 April 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review Dharmesh Maisuria! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service in selling my house. Listened to my needs, set a realistic price and offer accepted within the first 7 days. Muneer was awesome in chasing the buyer and their solicitor (who was particularly slow) to keep things moving forward. Highly recommend.
Andrew · 25 October 2019
Agent replied · 23 October 2024
Hi Andrew, thank you for your recommendation. I will ensure that Muneer is aware of your kind words and 5* rating. Best wishes, Mark
★★★★★ 1/5
TrustpilotApalling handling of my mother-in-laws…
Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.
Andrew · 25 November 2024
★★★★★ 5/5
GooglePositive experience so far. Arranged to view property to rent, arrived 10 minutes early and was welcomed by Charlotte who was friendly, informative and helpful. I expressed an interest in the flat and received an email by the time I'd walked the 25 minutes back to work. Charlotte contacted me shortly after I replied and arranged for me to pay a holding fee transaction. Very impressed with interpersonal skills and efficiency in processing my application.
Jacob · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Trustpilotthey say they are going to call you…
they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company
Michael · 1 April 2026
★★★★★ 1/5
TrustpilotThey are shocking
They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath
Finn · 2 September 2024
★★★★★ 1/5
TrustpilotGot bored of chasing them
Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them.
Kiwi · 15 April 2026
★★★★★ 1/5
Trustpilot4th tennant same issues- damp, mould, negligence
I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.
Robin · 7 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.