Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat Service
I've just signed on for a rental and Bridgfords have been great to deal with, very professional, organised, and made the process very easy.
Hal did a great job at the viewing and Ellie has been brilliant over email and on the phone, organising all the paperwork and communicating every step, including helping out with any questions I've had. Easy to reach, clear communication and very helpful.
Edit: Upon moving out Harry Costa was a great help, pleasure working with him to organise viewings, he was very considerate and always gave plenty of notice.
Mike · 24 September 2025
Agent replied · 12 January 2025
It’s really lovely to read another 5* review Mike. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving into my first home was a big step, especially as I was doing it for myself and my daughter, but Harry and Ash made the whole process so much easier than I ever imagined. From start to finish, they were supportive and professional. They explained everything clearly, answered all my questions and kept me updated at every stage. What I really appreciated was how approachable and patient they were, I never felt rushed or pressured.
Morgan · 22 September 2025
Agent replied · 22 October 2025
Thank you so much for your kind words! We are thrilled that we could make your first home buying experience a positive one. Harry and Ash are truly committed to providing excellent service and we are so glad they were able to support and guide you every step of the way. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 4/5
GoogleAfter a disappointing and at times stressful initial experience with these guys today's property visit from Harry was a much needed renewal of faith that not all estate agents live up to the stereotype. Kind, understanding and willing to listen and prepared to apologise for mistakes made on behalf of others previously. Fingers crossed this continues.
Duncan · 16 October 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to share your experience! We are thrilled to hear that Harry was able to provide you with a positive and stress-free property visit. Our team strives to defy stereotypes and provide exceptional service to each and every client. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently had the pleasure of meeting Harry when he showed us a property we have gone on to rent. Harry was professional and had knowledge of the property and was able to answer our questions. He and his colleague Ash were very helpful with the onboarding process in order for us to complete our application to then receiving our keys. Thank you. Helen
Helen · 4 July 2025
Agent replied · 8 August 2025
Thank you for taking the time to leave us this great 5* review Helen. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 5/5
GoogleI cant say enough about how good Jade was throughout our entire house purchase. We initially did not plan to go with a mortgage broker, but we are incredibly glad we did. From being on the front lines of our bidding war to staying up until 2am to resubmit a mortgage application for the 5th time while she was on holiday! She was unreal from start to finish. We could not recommend anyone higher. Thanks again for getting us our first house Jade :)
Ewan · 18 October 2024
Agent replied · 23 October 2024
Many thanks Ewan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe just sold our flat in Chorlton and would like to thank all the staff at Bridgfords , especially Jessica who guided us through the process and found us a buyer . Nothing was too much trouble they were all very helpful .Thanks to all at Bridgfords Chorlton .
Marie · 1 October 2025
Agent replied · 22 October 2025
Thank YOU for trusting us with the sale of your flat and for your kind words! Our team at Bridgfords Chorlton is dedicated to making the process as smooth and stress-free as possible. We're thrilled that you had such a positive experience with Jessica and the rest of our staff. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotOne of the worst estate company i have…
One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .
Aiah · 29 July 2026
★★★★★ 5/5
GoogleRented a house through Bridgeford, and I’d like to give a big thanks to Harry for all his help! He was incredibly friendly, professional, and supportive throughout the whole process. He made finding our new home easy and stress-free. Highly recommend!
Salem · 8 October 2025
Agent replied · 22 October 2025
Thank you for the kind words! We're so glad to hear that Harry provided excellent service and made your rental process stress-free. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had been trying to find a property to rent since last year and found one with Bridgfords last November it was our dream home and perfect went to view a lovely guy called Jamie Tilston showed us around and we fell in love Jamie made us feel so welcome and went through everything perfectly but unfortunately after wanting to put a bid in the owner decided to sell we were back to square one I searched around for months until I got a call from Bridgfords saying the house is back on the market this was in beginning of March this year and Jamie and trudy thought of me and rang me straight away and asked was I still interested the house was meant for us and we said yes Jamie went through everything from start to finish and handed our keys over and can’t thank him enough and the team and Bridgfords hats off to Jamie also trudie who have been there from the start fantastic customer service and I wish Jamie a happy and bright future all the best and once again thank you so much
Afia · 26 April 2024
Agent replied · 23 October 2024
afia Aulakh thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a first time buyer I’ve been so worried and stressed about making the right decisions however thanks to Meeah and Jade, I feel so much more at ease!! Thanks to them this journey has been so much more stress free than I anticipated. They have been nothing but helpful, supportive and professional. Its been so easy to communicate with them both and it’s been a pleasure. I would recommend them both to ANYONE!
Emily · 25 July 2024
Agent replied · 23 October 2024
Hi Emily Wild, thank you for your kind words about Meeah and Jade. We are delighted to hear that they have made your first-time buying experience stress-free and enjoyable. Your recommendation means a lot to us. Thank you for choosing Bridgfords Chorlton! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have used Bridgfords Chorlton Lettings for many years as a landlord. They have recently handled a new tenancy agreement for me (Feb 2024).
All my dealings with Jamie Tilston and Trudie Boateng were first class. Both are very professional and their communications with me were excellent. They managed a large number of viewings in a short period of time. Some minor repairs and decorating were scheduled without any issues.
I would highly recommend Jamie & Trudie to any landlords considering using Bridgfords Chorlton.
John · 26 March 2024
Agent replied · 23 October 2024
John Ashington thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe experience we had with Jamie whilst looking for a rental property in Chorlton, was nothing short of fantastic! He was professional, efficient, and always friendly which made the entire process easy and stress free. One of the standout qualities was his time efficiency and friendly personality. He promptly arranged the viewing for us and always had a proactive approach, which demonstrated his dedication to providing a seamless experience.
He was always attentive to our needs, and always willing to address and explain any questions we had. I’d also like to give a shoutout to Trudie who was always helpful when we’d call the office for help. If you're in need of a property expert who can handle any challenge with grace, I would highly recommend Jamie and Bridgfords to anyone seeking a stress free and enjoyable property search in South Manchester.
Lucy · 26 March 2024
Agent replied · 23 October 2024
Lucy Gatley thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotSome things never change - still shoddy
Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.
Gaynor · 10 August 2026
★★★★★ 1/5
Trustpilot2 month+ deposit return delay
I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.
Wayne · 31 July 2026
★★★★★ 5/5
GoogleExcellent experience with Jessica who came round to value my property. From the initial phone call where she asked more in-depth questions than any other agent I'd also booked, to the professionalism and preparation on the valuation to the follow up email which had so much time and effort put into it with local conparibles and a clear outline of a sales strategy for my property. I highly recommend Jessica as an agent, she's in a league of her own compared to other agents.
Penelope · 9 June 2025
★★★★★ 5/5
GoogleHad an amazing experience we had with Jamie Tilston whilst looking for a rental property in Gorton, Manchester. He was nothing short of fantastic! He was professional, efficient, very friendly and timely which made the entire process easy, stress free and prompt.. One of the standout qualities was his time efficiency.
I would highly recommend Jamie and Bridgfords to anyone seeking a stress free and enjoyable property search in Manchester, I deeply appreciate the service I got.
Temitope · 26 March 2024
Agent replied · 23 October 2024
Thank you Temitope for your recommendation and amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've recently secured a flat to rent through Bridgfords, Chorlton. I knew it was a busy time in the year to be looking in MCR's crowded housing market, but I definitely underestimated how hard it would be to find somewhere on a short-term basis. Ellie and Trudie were the first estate agents who took the time to understand my needs / situation. They have been efficient, helpful, and kind. Ellie, in particular, has been a breath of fresh air to deal with - it sounds like she really enjoys her job!
Abigail · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAppreciate the top support i have had as a landlord from Charlotte and Trudie in supporting my letting. They have always been prompt, polite, accommodating and tried answering additional questions of mine. They both worked well to help ensure i get the best possible price and right type of tenant for me. Trudie has been in touch with me over the years and kind enough to offer pieces of advice even when i hadn't successfully let through with Bridgfords, good customer service and kindness always gets remembered, hope the good work carries on! Thank you!
Chirag · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just moved into a house in the Chrolton area with 2 housemates using Bridgfords. The service we received was attentive, friendly and readily available from the very start of the process. During the initial viewing, Ellie was very helpful in showing me round the house, clearly very organised and professional. Our offer was accepted and despite some issues from the separate referencing agency they used regarding communication, we were able secure the house and move in. During this process, Trudie proved to be an excellent asset to us regarding the referencing process, tenancy agreement and moving in, we cannot recommend her enough! Overall, comparing my experience with Bridgfords, Ellie and Trudie with other estate agents in the area, I would direct anyone who is looking in the Chorlton area for a property to their office.
Isidore · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and your kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry was really helpful and easy to get in touch with throughout the process. He made everything straightforward and took the stress out of moving, which I really appreciated.
Virginia · 5 November 2025
Agent replied · 10 November 2025
"Thank you for taking the time to leave this wonderful review, we are so glad that Harry was able to make your moving experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
Trustpilot1 Star is too many stars in my opinion...
I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.
James · 26 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.