Trusted Agent profile

Bridgfords Chorlton Sales reviews

2.9

★★★★★

670 reviews across 2 platforms

561 Barlow Moor Road, Chorlton, M21 8AN, Manchester M21 8AN

Bridgfords's Manchester office at 561 Barlow Moor Road is rated 2.9 out of 5 across 670 reviews on two platforms, including 218 Google reviews rated 4.6. The 452 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

218

Reviews on Google

This office

Trustpilot logo

452

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

5/5

Google

Harry has been excellent at keeping me informed throughout the process. His communication has been clear and consistent, and he’s been really friendly and approachable. I would highly recommend him.

Esther · 8 October 2025

Agent replied · 22 October 2025

Thank you so much for the kind words! It's always a pleasure to keep our customers informed and make the process as smooth as possible. We are thrilled that you had a great experience with Harry and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

5/5

Google

I've been looking to buy a place for a while and most experiences with estate agents have been bad to average, as they've been unresponsive and inflexible. But Meeah has been been really responsive to messages, willing to help, friendly without being pushy or disingenious. I feel like she genuinely wants me to find a good fit.

Clio · 23 September 2024

Agent replied · 23 October 2024

Thank you so much for your wonderful 5* review Clio! We're thrilled to hear that Meeah has provided you with such a positive experience. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I have recently just relocated back to Manchester for a new job and struggled to find a flat for a while. However, when I spoke to Jamie at Bridgfords that changed, he was extremely informative, diligent and willing to go the extra mile. He helped me get moved into my new flat and I couldn’t be happier with it.

Jack · 25 July 2024

Agent replied · 23 October 2024

Hi Jack, thank you for sharing your experience with us. We are delighted to hear that Jamie was able to assist you effectively in finding your new flat. Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

5/5

Google

My hubby and I had a great experience while searching for a new house to rent in our preferred area. Ellie Walsh made our experience less stressful. Her warm and pleasant personality made it very easy for us. She also took the time to understand our needs and was very prompt in her responses to our queries. It has been a pleasure :) !!

Aisha · 26 March 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review Aisha E. Kind regards, Lucy, Customer Relations.

4/5

Google

Harry is really friendly and has been very helpful securing a new rented flat for me and my house mates - thanks Harry!

Eleanor · 8 October 2025

Agent replied · 22 October 2025

"Thank you so much for your kind words, it was a pleasure working with you and your house mates to find the perfect rental flat! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Ellie Walsh was the estate agent who showed us around the property. She was excellent in her role and more so very supportive and passionate. she showed care and interest in our needs and any questions we asked. We were able to look around freely and take our time. we can say we haven't come across such a lovely estate agent before. We would like to appreciate and thank her.

Syed · 24 October 2023

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Have reported manager to property…

Have reported manager to property ombudsman. Bridgfords agreed a one percent sale fee to sell grandmothers property. The branch manager, Tammi Moulton, then completed the sale contract on our behalf, changing the fee to 'percentage of asking price' without consent - leading to an increase in fee by hundreds of pounds. This is, of course, unethical, illegal and we are challenging this. Add this to poor service, poor marketing of the property, and poor attitude of the staff members, in particular Tammi Moulton, and I don't think it is possible to find a worse estate agent in Staffordshire. Needless to say, I would avoid using.

Gemma · 28 November 2024

5/5

Google

Initially we had quite a few issues settling in and getting the paperwork sorted, but Ellie Walsh has been great when she took over our issues. From getting responses from the landlord, to updating us, to seeing our requests were completed in a proper way, she has been very supportive throughout. The 5 star rating is for all she has done for us.

Mahdi · 25 February 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Mahdi! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Sale of flat: I put my flat up for sale with Bridgefords in Chorlton. The flat sold almost immediately. There were delays caused by the buyers solicitors, but John made it a bit easier, doing his upmost to try and move it along. Daily updates and responding to calls and emails almost immediately and letting me use the printer to print deeds and contracts . Got there in the end! I would like to say thank you to John and the team.PositiveResponsiveness, Professionalism

Taya · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I went to Bridgefords after receiving awful service from a popular competitor in Chorlton. The decision to go with Bridgefords was the best thing I did since listing my house. John and his team were excellent and went above and beyond my expectations. They offered advise and kept me informed every step of the way- John has excellent knowledge of the local area which really helped when were selling. Bridgefords always made time to speak to me and were very attentive nothing was a hassle for these guy...Great job I would have no hesitation in recommending John and his team in chorlton. Well done guysPositiveResponsiveness, Professionalism, Value

Gurds · 24 October 2022

Agent replied · 23 October 2024

Many thanks fort your marvellous 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently purchased a property in Chorlton as first time buyers and could not fault the service we received. John Crump has been absolutely fantastic throughout the process, helping us progress our purchase and resolving any issues promptly and effectively. The service we have received has made the process so much easier for us to navigate, especially given neither of us have any prior experience to purchasing property. Overall, John really went above and beyond to make sure we received a top quality service. Would highly recommend and thanks again John for everything!

Poppy · 24 October 2022

Agent replied · 23 October 2024

Thanks for the excellent comments, 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

My wife and I purchased our house recently through Bridgfords, Chorlton. There were a series of problems with the sale process and each time they happened John (senior branch manager) stepped in, took the initiative and went above and beyond to make the ball rolling again. In fact, at times we thought the sale would not go through at all! John's excellent leadership, effective follow up and continuous support were all instrumental in making this sale happen! Also a big thanks to Muneer at Bridgfords whose support and assistance in this sale are much appreciated!PositiveResponsiveness, Quality, Professionalism

H · 24 October 2022

Agent replied · 23 October 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I am very grateful to Ava and her team for such a top class service. I would highly recommend. Highly professional and efficient team working at this Chorlton branch. Very reasonable prices for sourcing good tenants. Thorough vetting process which is really appreciated especially in this climate. Provided us so much peace of mind. They really listen and respect your requirements and DONT try to hard sell to you otherwise. They ALWAYS try their best to help you out. Even our tenants have positive feedback and were pleased with how fast they were able to secure their tenancies. I have ALOT of experience with an number of estate agents BUT i have rarely been able to say that i would use them again...until we met Ava and her team. If you want an honest and efficient service, i would not look anywhere else. Thank you All!PositiveResponsiveness, Professionalism, Value

Kim · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

We purchased our first property through Bridgfords in Chorlton. The buying process ended up being quite protracted (through no fault of the agents). Through what was an incredibly difficult and stressful time, the team at Bridgfords were responsive and compassionate, going out of their way to keep us informed and to advocate on our behalf. We must give a special mention to John and Muneer, whose dedicated and empathetic approach to our sale helped us navigate the more difficult elements of our purchase, and we felt confident that our needs and best interests were always taken into consideration. Whilst we are certainly never planning on going through the moving process again any time soon, as a result of our exemplary treatment as buyers, we would not hesitate to use Bridgfords should we ever need to sell our property, and John would be the first person we would call. Many thanks once again for everything they have done for us!PositiveResponsiveness, Professionalism

James · 24 October 2022

Agent replied · 23 October 2024

Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Just had a good long term tenant give notice which is always sad but Ash very quickly marketed the property very professionally. It went up late Wednesday afternoon, by Friday morning I had 6 viewings booked and 2 offers from people who hadn’t yet viewed it in person. By Friday afternoon the contracts were signed and deposit taken. No void, slight increase in rent and 2 happy tenants. Really good service and comms by Ash.

Enda · 9 July 2025

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

A well-oiled and personable service at Bridgfords Chorlton, they were clear about pricing and process, and behind the scenes worked hard to make sure that the sale of my flat went through on the date planned and at the asking price I was looking for. Special thank you to Victoria and Spencer who were communicative and lovely throughout the (at times stressful) process. Would recommend!

Ellie · 24 October 2023

Agent replied · 23 October 2024

Thank you Ellie for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

I’ve had a great experience with the Chorlton Bridgfords branch. The team has been so helpful at every step, and Ellie has been amazing, so friendly and approachable. Nothing is ever too much trouble for her. Thank you for making the process so smooth!

Saskia · 2 December 2024

Agent replied · 9 December 2024

Thank you for taking the time to leave us this amazing 5* review Saskia. Kind regards Lucy, Customer Relations.

5/5

Google

Big Thanks to Vic and Jess! I recently sold my place with Vic and Jess, and while there was a lot to consider and navigate, it was great to have their support when needed. They made the process much smoother and were always there when it counted. Would recommend if you’re selling a property in Whalley Range, Chorlton, or the surrounding area. Thanks again !!!

Simon · 8 April 2025

5/5

Google

With all my search around Manchester and trialing and error with different letting agents I have found Bridgfords to be the kindest company and easiest to deal with. A special thanks to Ellie Walsh who has been helpful and made this process a positive one. With quick communication and helpful solutions for issues, she has been great.

Ria · 27 March 2024

Agent replied · 22 November 2024

Thank you, Andriana K for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

With all my search around Manchester and trialing and error with different letting agents I have found Bridgfords to be the kindest company and easiest to deal with. A special thanks to Ellie Walsh who has been helpful and made this process a positive one. With quick communication and helpful solutions for issues, she has been great.

Andriana · 26 March 2024

Agent replied · 23 October 2024

Thank you, Andriana K for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Chorlton Sales

How many reviews does Bridgfords Chorlton Sales have?

Bridgfords's Manchester office has 670 reviews across two platforms: 218 on Google, 452 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords Chorlton Sales's rating?

Bridgfords Chorlton Sales is rated 2.9 out of 5 across all 670 reviews, and 4.6 out of 5 on Google from 218 reviews, checked 9 October 2026.

Where is Bridgfords's Manchester office?

Bridgfords Chorlton Sales, 561 Barlow Moor Road, Chorlton, M21 8AN, Manchester M21 8AN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.