Bridgfords Manchester reviews

★★★★★ 5/5

Google

The service we have received from Georgia has been excellent. She is extremely friendly , helpful and approachable. She replies promptly to enquiries by phone and email.

Joanne · 16 October 2023

★★★★★ 5/5

Google

I would thoroughly recommend Bridgfords in Withington, having just sold my house through them. They kept me up to date with all stages of the sale, chased solicitors when needed and supported me through the whole process. They are a great team and so helpful. Huge thanks to all the staff, especially, David, Sadaf, Richard and James.

Mary · 25 September 2024

★★★★★ 1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

★★★★★ 5/5

Google

Just wanted to say a big thank you to Jess and Isabelle for their amazing work and helping us with our move. First class professional service which I will recommend to anyone. Thanks again very efficient and friendly from the very first phone call.PositiveResponsiveness, Quality, Professionalism, Value

Yasin · 13 June 2021

★★★★★ 5/5

Google

Spoke to Izzy and she was extremely professional and very informative. Promptly sent me the video I needed and went above and beyond in checking if everything was okay. *Highly recommended company with friendly staff* Will always bear Bridgefords in mind when searching for a property! :-)

Fighting · 13 June 2021

★★★★★ 5/5

Google

Amber was absolutely amazing, she answered any questions we had instantly and lay out everything we needed to know incredibly clearly, thank you!

Meg · 13 May 2025

★★★★★ 5/5

Google

Needed to move in very quickly and Isabelle in Lettings was an absolute superstar. Got everything sorted from initial viewing to moving in a couple of days! Very impressed with the communication and smoothness of the whole process. Highly recommend.

Joe · 13 June 2022

★★★★★ 5/5

Google

Thank you to Hannah Cope and the team for getting my sale through. The sale process was delayed as there were a few hiccups along the way but she kept in touch with me and updated me on the progress. I'm relieved it all ended well.

Susan · 13 June 2021

★★★★★ 5/5

Google

Very good management, very professional, good response about any queries. Highly recommend Ziggy, he is best. Thanks again

Ravneet · 14 March 2024

★★★★★ 1/5

Trustpilot

If I could score 0 out of 5 I would

If I could score 0 out of 5 I would. The worst letting agency I have ever encountered, even my landlord at University was more on the ball that these muppets! The customer service stops as soon as you’ve paid the extortionate agency fees and deposit. We moved into our flat in Didsbury and discovered that the Gas Hop was not working, I went through Bridgefords Maintenance Team to get this sorted, it took them Three weeks to get someone out to look at it, it turned out to be a very quick fix. A month later we discovers a leak from the skylight in the Bathroom and another in the Bedroom, this issue also took forever to get sorted, neither Bridgefords nor HML Properties would except liability for the problem and I had to do all the leg work as the people on both sides hadn’t got a clue!! We moved out of the property in September and the leak was still an issue, but I had given up by then as we had a warm and dry summer! During the start of the COVID 19 outbreak our tenancy was due to run out and Bridgfords wanted us to pay £125 to renew the tenancy, even on a rolling month by month they still were asking us to pay the renewal fee. Luckily the government introduced rights for tenants during lock-down so they couldn’t do anything, they never spoke of it again! They also asked us to pay more rent per month- I refused! We finally moved out of the flat in September 2020, and it started again! 10 days after vacating the property, it was left in a very clean state, better than we had received it I asked for our deposit to be returned. I was passed around until I spoke to a very inhospitable man called Mathew Healey who told us in a rude an abrupt manor that there were cleaning issues with the property and asked for £125 to cover the cleaning costs. I asked for inventory, it stated ‘left at good domestic standard’ he said they had signed it off and that a member of the Didsbury branch had high-lighted the cleaning issues. I asked for photos which took him a week to send over after much chasing up. He advised me to pay, I held my guns much to his annoyance and appealed through DPS and was got almost all of our deposit back. More than half of what they were asking for which was nice. Do not rent through Bridgfords they are daylight robbers and a circus of clowns who haven’t got a clue!

Michael · 19 December 2020

★★★★★ 5/5

Google

We had a good experience with Bridgfords Withington, Emma and Briony were both very helpful and their response time was good. Very straightforward and I would recommend using them!

Natassja · 13 June 2023

★★★★★ 5/5

Google

After weeks of many bad experiences with other agencies, Isabelle was able to help secure a property for me in very little time, and in a very friendly and professional manner. Could not have asked for a better experiece!

Carlos · 13 June 2022

★★★★★ 5/5

Google

I wanted to leave this review regarding an employee. Isabelle has been incredibly helpful in regards to helping me securing a new property. Friendly, professional and quick to respond, she has made this process a lot less stressful.PositiveResponsiveness, Professionalism

Jamie · 13 June 2022

★★★★★ 5/5

Google

A very helpful and polite service from Bridgfords in Withington, especially Mason who kept me up to date with progress. Thank you. 😊 …

Paula · 16 October 2023

★★★★★ 5/5

Google

Very helpful team, Isabelle and Jess were quick and efficient and made our experience an easy one. They are have helped with all of our queries so far and I won't hesitate to speak to them again if I need to in future.PositiveResponsiveness, Professionalism

Cat · 27 August 2021

★★★★★ 5/5

Google

My experience with Bridgford was very good. I have dealt with Sadaf & Sian. Both were very helpful and professional. They often try to help and ease communication with the vendor. Sadaf was so cooperative and kept me upto date with the process.PositiveResponsiveness, Quality, Professionalism

RAND · 13 June 2021

★★★★★ 5/5

Google

Isabelle Tollitt is a fantastic agent to work with. The whole process of working with her has been very smooth and pleasent so far, so I would definitely recomend the agency and Isabelle Tollitt for anyone as the standart of their professionalism is very high.

Ignas · 13 June 2021

★★★★★ 5/5

Google

They have been brilliant throughout the whole process. Mason was very professional and kept me updated throughout the duration. It was a pleasant and quick experience.

Luc · 17 August 2023

★★★★★ 1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

★★★★★ 1/5

Trustpilot

Uninterested

As a property management company, Bridgfords provides an pretty poor service overall. In fairness, my experience is based on only having one property manager for the Schoolhouse in Manchester - Rebecca. More often than not (including in pre-pandemic times), chasing for a response is necessary. There is a lack of interest in important concerns at the property. The overall impression is that more time and energy is spent on higher value rentals, which are deemed to be more worthy of the time. I guess it's not the work which brings in the commission...

Coco · 11 September 2020

★★★★★ 5/5

Google

The team are so friendly, fast and efficient! Very knowledgable of all properties in the area and specifics of each property! Highly recommend - particularly Briony and Emma!

Amy · 13 June 2023

★★★★★ 1/5

Trustpilot

Very disappointed

Very disappointed. Cancel 3 appointment just 5 minutes before

Robel · 2 October 2026

★★★★★ 5/5

Google

Thank you Jess and Isabelle, very professional well spoken individuals, both have exceeded my expectations. They found tenant within days at asking price. They kept me updated daily. The service Worth every penny. I would love to deal with them again.PositiveResponsiveness, Quality, Professionalism, Value

Hashem · 16 June 2021

★★★★★ 5/5

Google

We recently rented an apartment from Bridgefords. Isabelle and Jesse were both exceptional in terms of communication and service. They were punctual and quickly took care of all the necessities quite fast. They were also very friendly and helpful. I would definitely recommend Bridgefords based on my experience.

Mayuresh · 13 June 2020