Bridgfords Manchester reviews

★★★★★ 5/5

Google

The moving process was very smooth, the agent Grace was very efficient on helping us preparing all documents and advising us. Great work.

C · 29 July 2024

★★★★★ 1/5

Google

They called to arrange a viewing at short notice. I travelled to the property for the viewing, but nobody showed up. We were standing in the heavy rain for 30 minutes while two other parties who had viewings scheduled earlier left one after the other. Nobody called, nobody answered the phone, and the SMS does not work for replies. I paid £40 in taxi expenses to get there. Colossal waste of time and money.

Philip · 22 May 2024

★★★★★ 5/5

Google

The best agency to choose. Mason Marshall is simply the best agent you could ever have. He was very professional, dedicated with a very good communication skill. Bridgfords in withington is the one for you.

Sera · 15 November 2023

★★★★★ 1/5

Trustpilot

STAY AWAY!!!! SCAMMERS!!!!

Why I need to give them one rate star. They don't deserve even for 0.Scammers and unprofessionalls.September 1st I should have moved to a rented flat in Manchester. On the pics and you tube short movie sent by this agency( which are old to attract attention !!!) everything looks very nice.In the reality completely different. Place is not in a good condition to live in, not even in a basic. It's not health and safety. Flat had not been cleaned after previous tenant or even tenants(if someone really lived before). Inspection had not been done before my moving date. Mould is everywhere in the flat, walls are dirty (black),gas cooker is damaged, knobs pop out and using of it may cause fire and even explosion, there is no possibility to open windows, in case of a gas leaking or dense smoke there's no chance to make flow of air, in case of a fire the only one way to escape is through main door only, smell of this flat is disgusting, grouty mould in the bathroom. Old, dirty mattress with stains. Old shaking wardrobe that may collapse and cause injury. A devastated piece of furniture inside the room. Living there may cause serious health and safety problems.Flat should have been prepared before moving. But no one did anything.Letting agent/Landlord was not in the flat during moving in. Key collection in the branch. Flat looks like an abandoned place!!!!Straight away I gave termination to the landlord due to negligence.I asked for a full refund but they are not (letting agency/ landlord)willingness to do this.I recorded video and took some pictures (if someone would like to see, pls contact me)One week after my moving date agency sent cleaners (8th September)cleaners to that flat. Next day I came there to take a look at a result. Cleaners done - bathtube, toilet. In the kitchen - worktops, cupboards and top of the gas cooker.Knobs from the gas cooker poped out as previously.Walls not even touched. Mould still there. Rest as I mentioned above.I returned keys to the letting agency.Next week (Monday 12Sep) I received an email from letting agency that landlord agreed to release me from the contract but wants to keep my deposit which I think in these matter is absolutely not fair.I'm feeling scammed depressed,broken down and humiliated.If you will find good place in a very attractive price and want to arrange viewings then agency usually will never give you any response or send response that flat/house is not available anymore.If you call them and say you're interested and ready to pay then you attract attention.Agency and landlord earned money and have you deep in their ......!!!!Shame I can't puy in here pics and movie.I lost £1290. Luckily I could come back to my former place. Otherwise I would be homeless or had to move into that ruin place.STAY AWAY and RUN AWAY!!!!! Not worth your health. Do not waste your time.Branch in Chorlton, Manchester

Michał · 25 September 2022

★★★★★ 5/5

Google

Emma was great organising times that suited us for both viewing the property and meeting her to collect our keys. Her and Briony's responses to emails were prompt and both were always friendly and professional. Would recommend renting with Bridgfords.

Sophie · 13 June 2023

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 5/5

Google

Thanks to the team at Bridgfords I have successfully purchased my first home. Sadaf was especially great with her consistent communication with myself and other parties, she really persevered with our difficult solicitors and pushed the sale through to the end. Thanks again to everyone at Bridgfords Withington 😊 …

S · 13 June 2022

★★★★★ 5/5

Google

Our experience with Richard has been fantastic. He’s been communicative and extremely helpful, I would highly recommend.

Josh · 25 September 2024

★★★★★ 5/5

Google

Grace and Briony were very helpful and professional throughout, despite there being some difficulties with the application. Big thanks!

Mill · 19 August 2024

★★★★★ 5/5

Google

Have just finalised a sale with Sadaf at Bridgfords Withington, the whole branch was excellent but Sadaf went above and beyond to help the transaction through, she was excellent and Looking forward to many future deals with Sadaf and the whole office- Many Thanks- Steve EdwardsPositiveResponsiveness, Quality, Professionalism, Value

Admin · 13 June 2022

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

Grace was very helpful and informative. She's easy to get hold of when you need her and responds to queries promptly. Thanks Grace!

Amita · 6 June 2024

★★★★★ 5/5

Google

Very helpful and cooperative team especially amy noteman she is a cheerful and very nice person

Hamed · 16 March 2026

★★★★★ 5/5

Google

A big thank you to all the team but especially Hannah and Sian in the sales and Jessica and Isabella in the letting team. Even under the current restrictions you made the whole process very easy. Always returned our calls and made every effort to resolve any queries as quick as possible.PositiveResponsiveness, Quality, Professionalism

Fatma · 27 August 2021

★★★★★ 5/5

Google

Grace was so helpful and I'm greatly appreciative that the process of organising a tenancy for us was made so easy with her guidance!

Lara · 13 May 2024

★★★★★ 5/5

Google

We had flat viewings and organised our holding deposit with Mason and had a fantastic experience- Mason is professional, approachable, kind and answered all our questions throughly. Great service and I would 100% use Bridgfords again. Thanks!

Holly · 18 July 2023

★★★★★ 5/5

Google

Bridgefords withington branch is at a next level with the ultra slick customer service, especially thank you to Amy (sales) and Hammad (mortgages) they both have made my home buying journey simpler and faster. Thank you again. Ahmad

A · 13 June 2023

★★★★★ 5/5

Google

A big thank you to Adam, Sian, Sadaf and Seeta at Withington for helping with the sale of my house. They listened, offered advice and I never felt pressured. Adam knows the local market very well. I had many viewings and now have an offer I am very pleased with. I would highly recommend Adam and the team.

Ken · 13 June 2020

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 5/5

Google

I wanted to buy a house.  I came across a number of companies. The Bridgfords were the best among them. They are 10 out of 10. I visited the Withington office and found the staff especially Nowshia Malik very helpful. She knows her job quite well. She responded to my enquiries promptly and professionally. I would recommend Bridgfords to my friends and family.

Dr · 14 June 2017

★★★★★ 5/5

Google

All the team were really helpful in getting my house rented, in particular Jason, Briony and of course Georgia who dealt with all my inquiries and concerns with professional enthusiasm.

Cheryl · 15 December 2023

★★★★★ 4/5

Google

Amy and Ashley helped me a lot!! Thank you both are doing great work!!

Spookyvampire · 16 March 2026

★★★★★ 5/5

Google

Overall we had a great experience with Bridgfords in Withington. Lettings agents Jess and Isabelle were particularly friendly, helpful and efficient in getting us into our new flat during the pandemic. We had no issues getting in touch with them and the paperwork was completed very quickly - would highly recommend.PositiveResponsiveness, Quality, Professionalism

Amy · 13 June 2021

★★★★★ 2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026