Bridgfords Manchester reviews

★★★★★ 5/5

Trustpilot

Recently moved to Huddersfield

I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.

Jessica · 3 November 2022

★★★★★ 2/5

Trustpilot

Very unsatisfactory experience so far!

Put in an offer on an already vacant flat at the beginning of the week as the property I'm currently in has sold so i need to find somewhere urgently and this fitted the bill perfectly.. Rang them back today to find out why I've not heard anything from them to only find out they still had not submitted my offer to the seller and that they would be doing it today and would get back to me later about the outcome of my offer..surprise surprise i have not heard anything back from them im appalled at their lack of enthusiasm I thought they were ment to be selling properties not sitting on them!! I also mistakenly thought they were a reputable estate agents until I read all the negative reviews on here some with the similar experience I'm currently having with them!!

Sam · 25 October 2024

★★★★★ 1/5

Trustpilot

Very bizarre ethos

My wife and I found a property of interest being marketed by the Washington branch. We were in a very strong position regarding our status as we are actually completing on our current property on the 30th and prepared to move into rented to get the right house moving forward. This was pointed out to the representative who took the phone call. We viewed the property and I must say the young lady who came out was very friendly and professional. It was very clear from both the pictures and the live viewing that the property required a lot of work both inside and out to make it liveable. We exercised due diligence and found that the property next door had been on the market in June 2024 for exactly the same price as the one we had interest in but it had been fully modernised, had an extension and fully landscaped garden. We felt a below asking price was in order taking this information into consideration and made contact again with the Washington office. The offer was put forward and we were told as it was 5 minutes to closing they would contact the vendors Monday and be in touch. Monday came and went with no follow up call. Today I rang back in and spoke to the exact person I’d discussed the offer with and he seemed totally un phased he hadn’t made any contact with an update. I explained the rational behind the offer regarding the house next door and he replied ahhh that house is much smaller. When I pointed out we had the original listing in front of us and it was exactly the same he just said oh and moved on. Again we explained the situation and even intimated we may go up a little. He said he would go back to the vendors and call me back. Well would you believe it still no call back. I’m really now not surprised after reading the rest of the reviews on here but I do hope someone of a higher level reads this and maybe educates this chap on the art of selling and negotiating. Right now he’s more sales prevention and a poor representative for front of house sales. We will move on and look elsewhere.

Paul · 22 October 2024

★★★★★ 1/5

Trustpilot

Scheming, conniving people

They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.

Emily · 18 October 2018

★★★★★ 5/5

Google

I have to thank Georgia for being so professional and helpful, also people in office were really nice. Thanks

Jose · 16 October 2023

★★★★★ 5/5

Google

After looking for somewhere for to rent for so long me and my flatmate were becoming restless with properties flying off the market and no help and advice from estate agents. However after a trip to bridgfords we met Isabelle and Jessica who did everything they could to find us a beautiful place to live. They were kind, helpful and obviously skilled at their jobs! Would recommend to anyone struggling to find somewhere at this time! Thanks so much ladies!PositiveProfessionalism

Olivia · 27 August 2022

★★★★★ 5/5

Google

I have received excellent service and advice from Bridgefords but in particular the mortgage advisor Hammad who has been absolutely outstanding. He has gone the extra mile for myself and my daughter through really difficult personal circumstances and has made such a difference to our lives . He has been amazing. I would highly recommend this mortgage advisor and this estate agents, they are kind , caring and human in what can be a stressful process. Cannot recommend them enough.PositiveResponsiveness, Professionalism

Jill · 27 August 2022

★★★★★ 5/5

Google

My experience with bridgfords selling my flat was excellent. We went through several complications in the process and they consistently kept me informed on the process and next steps. Sian was brilliant throughout and I would recommend happily recommend Bridgfords.

Seb · 13 June 2021

★★★★★ 5/5

Google

I cannot recommend Mason from Bridgfords, Withington enough. Really lovely, informative and patient. Thank you so much for all your help.

Jess · 17 August 2023

★★★★★ 1/5

Trustpilot

Not even worth one star

Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.

Yuna · 8 June 2018

★★★★★ 5/5

Google

I would thoroughly recommend Bridgfords in Withington, having just sold my house through them. The buyer was found just three days after we signed the contract with them and the completion took place in less than three months. They kept me … More

Basir · 24 December 2024

★★★★★ 5/5

Google

Mason from the Withington branch was very understanding of the time pressure that we found ourselves in as a house. He couldn't have made the process easier for us and we felt like we were in safe hands. All of our questions were replied to in a timely manner and we are very happy with the contact he helped us enter into. Definitely would recommend!

Lily · 15 November 2023

★★★★★ 1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

★★★★★ 1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

★★★★★ 5/5

Google

Overall, good service. Occasional glitches but mainly attentive, helpful staff.

Jet · 20 December 2025

★★★★★ 5/5

Google

Whilst it is still early days, I spoke to Adam only a few weeks ago and in that time he has been prompt, professional and gone way beyond what I have asked of him. Very impressive service.PositiveResponsiveness, Quality, Professionalism

Suddi · 13 June 2021

★★★★★ 5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

★★★★★ 5/5

Google

We recently secured a house in Withington with Bridgfords and are really impressed with their professionalism and guidance throughout (which can’t always be said for letting agents!!) Mason showed us around the property and went above and beyond to secure it for us- he was really professional, knowledgable and kind throughout, and we’re super excited to have him as a point of contact going forward. Thanks again so much!

Sarah · 18 July 2023

★★★★★ 5/5

Google

Isabelle was fantastic in helping us secure a house. She explained everything clearly, such as telling us what details to provide. Also, she answered emails very promptly which inspired assurance for me

Jin · 13 June 2022

★★★★★ 5/5

Google

I’ve had a variety of experiences with renting, but this had to have been one of the most straightforward interactions I’ve ever had. Izzy’s enthusiasm matched my own and within one morning I had secured my interest on the property even with a few queries and hiccups along the way. One of the most personable and friendly agents I have ever come across. I honestly couldn’t recommend them enough! Just shows how easy and stress free these things should be!PositiveResponsiveness

Lydia · 13 June 2022

★★★★★ 5/5

Google

Hi all,I meet a lady called Amber at two of the house viewings .she was very nice and willing to help us .good at her job. Because of her good service to us I will rate Bridgeford higherest .nice meeting ,talking and all your professional help.

Martha · 19 October 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Google

Right from the first phone call, Angela and Jessica have provide an excellent service. They found tenants very quickly and did all the paperwork in just 10 days. They kept me informed of the progress almost daily. Thank you Angela and Jessica.

Farooq · 13 June 2020

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020