Trusted Agent profile · Manchester

Bridgfords Manchester reviews

★★★★★ Good

1,008 reviews across 3 platforms

416 Wilmslow Road, Manchester, M20 3BW

Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,008 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

565

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Mason and Georgia we were able to find a new flat in no time, very helpful and quick to respond. Would definitely recommend!

Zachary · 17 August 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bridgfords Chorlton

Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.

Pam · 7 January 2022

5/5

Google

Wonderful quality service from Bridgfords. Isabelle went above and beyond to help us find the perfect location, great communcation from start to finish, very quick to respond to any queries. We are all happy with our new house and highly recommend to others.

David · 13 June 2021

Agent replied · 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Big thanks to Jess and Isabelle for helping us with our rented property. We had to relocate across the country for work on short notice and the process has been made very easy by the staff at Bridgefords. Friendly, professional and responsive!PositiveResponsiveness, Professionalism

Dylan · 13 June 2021

Agent replied · 12 June 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We sold our house through the Withington branch, and the service we got from Sian, Adam and Laura was excellent, and house sold in really quick time. Sian in particular was so easy to deal with, and kept us informed and reassured throughout the process. Would recommend.

Anton · 13 June 2020

Agent replied · 12 June 2024

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

5/5

Trustpilot

Bridgfords Denton - Seller

Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!

Gemma · 4 February 2020

5/5

Google

Absolutely fantastic service from Briony from start to finish helped in everyway possible one the of best experience in finding a house me and my wife was looking for a property for a while now alot of other agents property dealers where a waste of time but Bridgeford amazing service can't fault them in anyway possible and in the future if we decide to find another property definitely coming back. Thank you so much.

Shahid · 13 June 2023

Agent replied · 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Huge thank you to Isabelle for helping us with finding a place to live and securing it. I don't think the process could have gone any smoother than it did, for which we are immensely grateful.

Roarey · 13 June 2022

Agent replied · 12 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Just a quick message to say I dealt with Isabelle this morning, she was very helpful, friendly and professional, she helped me secure a property I was interested in and guided me through the whole process.

Bobby · 13 June 2022

Agent replied · 12 June 2024

Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

AVOID AVOID AVOID

Myself and my partner had the displeasure of renting from Bridgfords for a year. Needless to say it was one of the WORST years of my life. We’d never rented before and had no idea what we were doing, they knew that and took advantage. We were shown a shoe cupboard of an apartment, the rent was around £350-£400 a month for one bedroom apartment with the kitchen and living room being one big open space. At first it seemed great. Finally living alone (we later found out we were paying the same rent as the rest of the building who’s apartments were 3x the size of ours and had someone who came to check the place out from Bridgfords even POINT OUR HOW SMALL OUR APARTMENT WAS COMPARED TO OUR NEIGHBORS!!!). No pets allowed was annoying as we had two small cats but we knew the couple who lived across from us (they moved out not long after we did because of similar issues) and they had a cat... along with half the building... so we didn’t worry or care. Everything was fine until the first inspection of the apartment, I’d stayed awake all night before the viewing to clean (as we’d never done that before so I wanted to make sure it was clean) I fell asleep on the couch at around 8/9am to be woken up by a small blond woman in my apartment (the door was locked..) so I was obviously surprised and confused, the woman gave me attitude claiming she knocked and rang the buzzer. The buzzer is so loud you’d hear it during a hurricane, I immediately knew that was a lie and The walls were paper thin so if she knocked I’d have heard as would the entire building, once done she went to other apartments and knocked.. when no one answered she walked away, didn’t let herself in like she did with us... That was bad enough. Then she took MY KEYS with her and when I ran downstairs and across the car park to ask her if she had my keys she said “no” as I saw them sat on her passenger seat.. I had to go out so I was panicking in a rush because those were the only set of keys we had. I started walking back to the building angry to have her call me back and say “I’ve got them” yes. I know. That was bad enough and already gave me anxiety about anyone and everyone letting themselves into my apartment without my permission or me even being there! Then we asked to move into the apartment downstairs as the previous tenant had just moved. We were given the ok. Great right? Would have been if they didn’t tell us we could move in at the end of the month to them ring/email and asked “can we move now” and have them ignore us until mid way through the month and say “end of this month” this went on for 2 months. 2 months of packing and unpacking all of our belongings in a tiny apartment just so we had clothes to wear. Then Joel began harassing me over the phone/emails, demanding we let people come into our apartment to look around (the apartment we wanted was empty for 3 months but they refused to let us move) so I said no as the apartment was a tip and I would be home alone when they came, I suffer from severe depression and anxiety so you can imagine the amount of stress and worry I felt not only when I would see an email from him or his number ringing my phone. At first he took the no as a no and said okay but the amount of times he’d email/ring about viewings increased as they continued to ignore our requests to move into the bigger apartment. Then one day I got a phone call from Joel, I answer and had him yell at me down the phone for 5 minutes (it felt like an eternity) for not letting people view the apartment, ignoring that they refuse to let us move downstairs and THEN they can show whoever the hell they want. I felt like a child being scolded for drawing on the walls.. I’m 22.. so when he hung up I informed my mum and dad (they worked across the road from Bridgfords) so my mum for obvious reasons was not happy, they both almost ran across the road to see him and when they called him out for how he treat me he went bright red and fumbled over his words.. he has the nerve to act big and tough over the phone but if you confront him in person? Coward. Absolute coward. Fast forward to moving into Apartment 1 (when we moved the landlord put the rent up for the entire building to £450 and added an extra £100 on to the deposit.. it’s too convenient to be a coincidence) and almost immediately we were getting complains about covering out windows... we got complaints because nosey people didn’t like that we covered the windows...(some of the people in that building were just as pathetic and childish as Bridgfords) then when we sorted that complaint we got a letter telling us to leave because we have cats and you’re not allowed pets. They sent us an email with a PICTURE OF OUR CATS IN THE PREVIOUS APARTMENTS WINDOW. So they KNEW we had the cats from the start and still let us move in downstairs... that’s extremely snakey behaviour, any excuse for more money. So skip ahead to moving day and our previous apartment had been rented out to a young woman who smoked WEED IN THE APARTMENT WITH THE WINDOWS OPEN WITH HER FRIENDS ON A FRIDAY NIGHT. You’re not allowed to smoke in there.. never mind doing ILLEGAL DRUGS. So that told us plenty. Then skip ahead again to today (November) we’ve been away from those soul eaters for a few months and I got an email asking for the deposit because of “unpaid rent” we’d had this back and forth about rent for months now, me sending them bank statements of rent being sent on the right days to them ignoring us and coming back a month or so later to try again, I was sent an email today with an attachment of “evidence” as to why they want over £1000 from us... it’s a word document. SOMEONE HAD OPENED A NEW WORD DOCUMENT AND TYPED UP “date-date: unpaid” etc. This is not evidence. This is not proof. Anyone can write a word document, I’ve sent verified bank statements with the date/time sent, amount sent, who it’s sent to and the reference number. They won’t take that as proof but expect me to take a word document as solid evidence that they are entitled to over £1000 from us... they are truly pathetic. Joel is a bully, Alex is manipulative and they condone harassment and targeting. DO NOT TRUST THEM. DO NOT RENT FROM THEM. DO NOT BUY FROM THEM. THEY WILL OVER CHARGE YOU. We now live in a 2 bedroom house for the same rent as a 1 bedroom apartment where you’ll get people complaining that they can’t be nosey. Since we have been here we haven’t been harassed, haven’t had people starring at us through the window, no one has just let themselves into our home. We have never been happier. I 10000% recommend Dawson Estate, when I told Matt how we’d been treated by Bridgfords he was disgusting and confused at there unprofessional behaviour and went out of his way to insure we are fully aware of what’s going on and replies to any questions I have almost immediately. Avoid Bridgfords!!! Get in touch with Dawson Estate!!! They’ll treat you right and respect you not harass and target you!!!The Bridgfords I had the displeasure of dealing with was in Halifax but after looking through over reviews it looks like it’s not just the Halifax branch that needs a reality check and a customer service training course...

Shell · 14 November 2019

5/5

Google

Dave has been great to work with. The house was let just after the second viewing! Prior to this the house was with another agent who was unable to let the house and were dragging their feet. I must say from start to finish Dave @ bridgfords has been professional.

Zaka · 14 June 2018

Agent replied · 12 June 2024

Hi Zaka Thank you leaving this review. I am happy to hear that the property was let so quickly and I will make sure your comments are fed back to Dave! Kind regards, Chris

5/5

Trustpilot

Bridgfords- Buxton

My husband and I have bought and sold quite a few properties over the years and this is the first time I have felt impressed enough to write a review. Choosing an estate agent can be tricky and choosing someone you can trust with possibly one of the biggest financial transactions during a lifetime can be quite scary. Thankfully, a recent experience of purchasing a property in the Buxton area has helped change my view of estate agents and their skill sets.I would like to make a special mention of the team that work at the Buxton office of Bridgfords. John Sweeton and Judy Scouler lead a great team and Judy in particular made the recent process of finding and securing a suitable property for my family a really positive experience. Judy was helpful, perpetually positive and demonstrated a superb set of communication skills when delicate negotiations were needed. Her ability to maintain a professional service despite any hurdles she came across was commendable. I like to think that both the seller and I (the buyer) left the purchasing process feeling like we had both gained what we needed to and a bit more. So, well done Judy.I would recommend this particular team as they communicate with you in a timely manner; they keep you updated when necessary and answer all the questions you have as quickly as possible. I would certainly use them again.

Victoria · 11 August 2019

1/5

Trustpilot

Dear sir/ madam

Dear sir/ madamI am writing to you to inform you that I currently live in cubic apartments in Preston. I've been living there for eight months now with myself and my partner my day job i dpund out found that a lad had been squatting in one of the flats he's been letting homeless people into the building and on numerous occasions they been seen selling drugs. Also damaging letterboxes and robbing people's mail. Pictures were put up of males ecr I informed ppm management there room number and police but males still live there day and night it's getting bad my misses is scared I have to walk her every were. Were moving soon but this is not on. I should not have to move because police and building people don't do anything. I'm informing you hopefully something can be done soon .he'd been selling drugs and bridgefords refused to help at all. They were not helpful at all they have a duty of care and didn't care at all just about there money .

Customer · 10 July 2019

5/5

Trustpilot

Great experience with the Gosforth branch

Great experience with the Gosforth branch. I’d been struggling for almost 6 months with another estate agent to get my flat ready and tenanted. It only took Jennalise and team 2-3 weeks to have the apartment readied and tenanted after taking the keys from the other agent. She was very hands-on, responsive and professional. Thank you so much!

David · 12 May 2023

5/5

Google

Hannah was excellent throughout the whole process, including attending my house to check on an alarm as I was unable to do so. Beyond the call of duty. Highly recommend her and the Bridgford's team.

Barry · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Helped my fd from HK to find a place to rent and found a lovely house for her through Bridgfords. During the process, Isabelle was very helpful and responsive and thanks for her with this!

Lesley · 13 June 2022

Agent replied · 12 June 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a great experience dealing with Hannah Cope at the Withington Branch from start to finish. Hannah was very professional and helpful throughout the process. Would highly recommend this agency.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 27 August 2022

Agent replied · 12 June 2024

Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Great experience with Maciek…

Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.

Aiman · 29 June 2026

5/5

Google

Briony was super helpful when we were looking for a property to rent. She organised a viewing the day after I rang and looked around the property with me. The whole process was very professional and efficient. Would definitely recommend!PositiveProfessionalism

Kitty · 27 August 2021

Agent replied · 12 June 2024

Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Isabelle was very helpful in helping us secure a property. She was very quick to respond to a voice message and then very efficient in checking whether we wanted to proceed, in the end helping us to secure the property.PositiveResponsiveness

Hannah · 27 August 2021

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I worked with Isabelle Tollitt and Jessica Nunn and they couldn't have been more helpful! Stuck with us and helped us sort everything for moving in during lockdown and all staff I have dealt with have been very professional, fully recommend.

Ross · 13 June 2021

Agent replied · 12 June 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

I would like to thank Adam and Hannah for helping to make the sale of my late brother's house so straightforward and fast. Adam got the valuation spot on. Hannah was always there to help on a day to day basis.

Moira · 13 June 2021

Agent replied · 12 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Big thank you to Hannah, who was very responsive and helpful throughout the whole period of moving property. Hannah and Bridgfords made everything very simple for me and were constantly on the ball in a very professional manner.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 13 June 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Managed to put down a deposit within a few days with no issues at all. Mason was sooo helpful, definitely recommend :)

Abi · 17 August 2023

Agent replied · 12 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bridgfords Manchester

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.

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