Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
Google100% recommend. Excellent service, knowledgeable staff, great technology / platform. Overall I've been extremely impressed with literally everything and I'm looking forward to a long future relationship with James and the rest of the Bentley Hurst team. I really cannot thank you enough and only wish I had found you guys 7 years ago when I first started renting out my properties!
Martin Β· 20 June 2023
Agent replied Β· 19 June 2024
Hello Martin,
Thank you for your review and really good feedback, it's been a pleasure finding you suitable tenants. Kind Regards, James
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5/5
Google5*+++ service from start to finish. Jonathan could not have been more helpful throughout the whole process of helping me let out my very first property in Manchester. From initial advice during my first phone call to advertising + viewings to promptly finding a very high calibre of tenant. Communication with the whole team was faultless. I can not thank them enough. I would have given 10 stars if it was possible.
Robert Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for the feedback Rob and look forward to a successful tenancy.
Regards
Jonny
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5/5
TrustpilotLovely dealings with a young lady namedβ¦
Lovely dealings with a young lady named poppy she was super helpful polite and very professional I would definitely recommend yourselves to others
Kimberley Β· 16 March 2026
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5/5
GoogleGreat state agents in Manchester. My agent was James. Excellent service!
Alex Β· 13 September 2025
Agent replied Β· 12 November 2025
Thank you so much for the lovely review and kind words! All the best, Bentley Hurst Team
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5/5
GoogleJames is so helpful and responsible. He gave me a thorough market details and let me have a balanced view. I trust him.
Myra Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your kind words, Myra. All the best, James
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5/5
GoogleHad a great and smooth move in experience with Bentley Hurst. Charlotte made the whole process so easy and stress free.PositiveResponsiveness, Quality, Professionalism
Harry Β· 20 June 2022
Agent replied Β· 19 June 2024
Hello Harry, thank you for the lovely review! Itβs been an absolute pleasure dealing with yourself. Many thanks, Charlotte.
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5/5
TrustpilotI started renting a property throughβ¦
I started renting a property through them in January 2021. James and Isabelle were very helpful and professional and I enjoyed dealing with them. Since being in the property any issues we have had have been dealt with in a professional and timely manner and they are always available to
Help. Would recommend James and Isabelle at Bentley hurst for sure. Thank you.
Kiera Β· 13 February 2021
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5/5
GoogleNothing but exceptional (and professional) service from both Poppy and Rebecca at Bentley Hurst. Both quick to answer any queries, and very responsive throughout. It was a relatively stress free process and I highly recommend their services. Give these girls a raise!!
Thomas Β· 28 July 2024
Agent replied Β· 27 August 2024
Thank you, Thomas, really appreciate the review and I'm glad you were able to get the purchase across the line. All the best, James.
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5/5
GoogleJust wanted to say Iβve been with this company for a year and all I can say is thank you so much for your brilliant service. Especially to Charlotte who is my property manager. She is always on hand to answer any of my questions. Nothing is ever to much and she always goes above and beyond to help anyway she can. I honestly can not thank you enough π
Jodi Β· 20 June 2022
Agent replied Β· 19 June 2024
Hello Jodi!!
Thank you for your lovely review and itβs been a pleasure dealing with you and we hope youβre settling in well in your new house!
Many thanks
Bentley Hurst
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5/5
GoogleJames was very helpful and assisted with any issue I had.
Oisin Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Oisin,
Thank you for your kind words.
Kind Regards,
James
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5/5
GoogleI was impressed by Bentley Hurst's personal and responsive service. I dealt with one person, James Favas, who always responded to my queries and returned phone calls promptly. BH found new tenants quickly and carried out all the paperwork so that they could move in very soon after the last tenants moved out! I will definitely use them again.
Gill Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you, Gill, really appreciate the kind words and I am glad we found you suitable tenants for the apartment. Kind Regards, James.
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5/5
GoogleJohnny was very professional, always available nothing was ever too much trouble. 10/10 for service beginning to end. Would 100% recommend.
Jodie Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you Jodie, Pleasure to assist.
Regards
Jonny
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5/5
GoogleBuying a flat in Manchester City Centre, having dealt with several agents Poppy Carter from Bentley Hurst stood out as an outstanding, courteous and efficient professional. Would highly recommend whether you are buying or selling. Poppy managed both sides to achieve the right outcome in a timely manner.
Sas Β· 20 February 2024
Agent replied Β· 19 June 2024
Thank you so much for the review and great to hear about the positive experience with Poppy! All the best, Bentley Hurst
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5/5
GoogleGreat customer service; staff are responsive, friendly and incredibly sympathetic. I and my partner experienced difficulties with referencing and the agency went above and beyond to help out and rectify the situation. Their property manager Charlotte and the two guys I spoke to on the phone were so patient and helpful- please if youβre looking for property save yourself half the stress and do so via Bentley Hurst.
Isabela Β· 20 June 2022
Agent replied Β· 19 June 2024
Many thanks, Kiara. Really glad we finally got you into the property!! All the best, James
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5/5
GoogleJonathan from Bentley Hurst was very helpful and quick at selling my property. The service I received was exceptional and I would definitely be using their agency again in the future. Iβm very happy with the final deal, it was beyond what others had quoted. Excellent customer service, professional approach and a speedy process; overall a very satisfied customer. Definitely recommend Bentley Hurst to others. Thank youPositiveProfessionalism, Value
Ahsan Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your feedback Ahsan, Pleasure working with you.
Regards
Jonathan
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5/5
GoogleFogerty Group have been working as a maintenance contractor with Bentley Hurst for the last 2 years or so. James and Lidnsey are brilliant, they resolve any issues that may arise, so we can get the job done, keeping the tenants and landlords happy.
Thank you.
Connel
Fogerty Group.
Connel Β· 27 May 2025
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5/5
GoogleI live in the Middle East and have a flat in the UK and the company has taken over management. In spite of being so far away, their communication has been fantastic. They showed me clearly step by step what I needed to do, streamlined everything so I really didn't have to do much and have taken a burden off my mind. I absolutely recommend this company.
Frankie Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you Frankie, Look forward to managing the tenancy. Regards Jonathan
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5/5
GoogleSuperb service from Bentley Hurst, I chose this estate agent to sell my property after speaking to a wide range of agents in Manchester. I found these guys to be the perfect fit for my needs being both friendly and efficient with great rates. A great experience all round especially the fast communication and service from Jonathan Gold and booking viewings by Joseph Roberts. Thank you ππ½
Natalie Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you Natalie. Look forward to getting the sale over the line
Regards
Jonny
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5/5
GoogleI had an all-round great experience with Bentley Hurst. The team were quick to respond from initial contact and remained supportive throughout my experience with them. I was particularly impressed by Stefanie, who provided a very knowledgeable, reliable, friendly and professional approach. The team go above and beyond to support their clients which speaks volumes about their work ethic during these difficult times. Their help was greatly appreciated, Thank you!PositiveProfessionalism
Lisa Β· 28 August 2021
Agent replied Β· 19 June 2024
Thank you for taking the time to hare your lovely feedback! Glad we could help
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5/5
GoogleJust sold two apartments in Manchester City Centre through Bentley Hurst Estate Agents and we were very happy with their service. They were always quick to answer emails and were very helpful throughout the whole process. Many thanks go out to James Favas, Jonathan Gold and Joseph Roberts.
I would definitely use them again and would highly recommend to any prospective buyers and sellers.PositiveProfessionalism
Diana Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you Diana, It has been a pleasure to deal with you.
Regards
Jonathan
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5/5
GoogleAs a buyer - we found them to be super helpful and supportive! Fully accommodating towards our schedule for key collection and helping us with the journey to purchase. Great experience.
Martin Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you, Martin, we got there in the end with your purchase! All the best, James
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5/5
GoogleI have been in contact with Mr James since day one, everytime i had a question he never hesitated to answer it. Fast service, reliable agent, friendly communication and always happy to help.
Would definitely contact again in future.
Rana Β· 20 April 2024
Agent replied Β· 19 June 2024
Thank you, Rana, appreciate the review and I'm really glad we found you tenants so quickly.
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4/5
GoogleMy agent James is a good guy he help me a lot π β¦
Lawrence Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for the kind words! All the best, James
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5/5
GoogleI cannot recommend Bentley Hurst enough! Very helpful and knowledgeable about how to helpβ¦. My agent, Joe, was always there for us whenever we needed!
Charlie Β· 25 November 2024
Agent replied Β· 9 December 2024
Really appreciate the review and I am glad to hear you had a great experience with Joe! All the best, James
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.