Trusted Agent profile · Manchester, Greater Manchester

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Ascend Properties Manchester reviews

3.5

★★★★★ Good

745 reviews across 2 platforms

241 Deansgate, Manchester, Greater Manchester, M3 4EN

Ascend Properties's office in Manchester, Greater Manchester, at 241 Deansgate, is rated 3.5 out of 5 across 745 reviews on two platforms, including 724 Google reviews rated 3.5.

Google logo

3.5 / 5

724

Reviews on Google

This office

View Agents logo

3.2 / 5

21

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Ascend Properties Manchester

Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We’d been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn’t made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn’t just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We’re built on higher standards.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

Friendly & organised lettings agency, have been happy to help and fast to respond to all of our queries. Would recommend to anyone looking for a smooth renting experience!

Emma · 31 December 2019

4/5

Google

Ascend were really quick and helpful. They also provided online registration for utilities and council tax, which made everything simple. I would recommend using them in the future!

Annie · 13 March 2020

5/5

Google

Very helpful and friendly staff. Agent very enthusiastic while visiting the house and ready to answer every question we had in mind. Very precise and accurate on every detail of the house.

Giulia · 8 July 2017

5/5

Google

Excellent service with fast response to all my queries and guidance step by step through the whole process. I would definitely recommend Ascend Agency on Deansgate to all my friends. Many thanks!!!

Dimitrios · 8 July 2017

5/5

Google

Great experience as a first time renter. They were very supportive and communicative keeping me constantly updated of the progress. They were patient and dealt with my constant queries calmly.

Isha · 25 June 2018

4/5

Google

Fast at getting us a viewing, helpful staff that showed us around the property. However there were a lot of hidden fees that we weren't told about, making moving very expensive.

Sam · 8 July 2017

5/5

Google

Great service from Tom, kept us up to date from start to finish and over the moon with the new house. Defo recommend

Jessica · 13 March 2021

5/5

Google

Excellent from starting the viewing process to moving in, informative all the way and excellent at resolving problem occurring during tenancy, highly recommended

Armina · 13 March 2021

5/5

Google

Great service from Tom, kept us up to date from start to finish and over the moon with the new house. Defo recommend

Jessica · 30 December 2020

5/5

Google

Fantastic service from these guys, nothing was too much trouble. I would highly recommend using this estates agents. Defiantly worthy of 5 stars, keep up the good work ????

Lee · 8 July 2018

5/5

Google

Incredibly helpful, made everything quite easy for us when we had no idea how anything works and had a tonne of questions that were always answered quickly. amazing service.

Megan · 8 July 2018

5/5

Google

Great service, great communication, easy to deal with and very quick to get repairs done if something goes wrong. Quick return of deposit with no fuss! Would recommend to anyone.

Rhys · 9 July 2015

5/5

Google

Very helpful staff, who answered all of my questions efficiently and there is always someone friendly and helpful at the other end of the phone.

Liam · 31 December 2019

5/5

Google

Really stress-free service so far, easy and friendly, did everything online from my desk - can’t wait to settle in the new flat 👌👍 …

Jérôme · 31 December 2019

5/5

Google

Best agency I’ve come across in ten years of letting properties throughout the UK. Helpful and friendly staff, recommend to anyone looking for a hassle free tenancy

Adam · 15 November 2018

5/5

View Agents
Tenant

No issues

Fantastic service from these guys, nothing was too much trouble. I would highly recommend using this estates agents. Definitely worthy of 5 stars, keep up the good work

Lee · 8 February 2018

5/5

Google

Very helpful staff, who answered all of my questions efficiently and there is always someone friendly and helpful at the other end of the phone.

Liam · 18 November 2019

4/5

Google

Communication was consistently fast and the staff were very helpful. My only complaint is only being told about extra fees just days before the move in date.

Natasha · 8 July 2018

4/5

Google

Had some issues with deposit return but the company turned it around and made sure we are compensated for our troubles. In the end everyone was happy.

Justas · 8 July 2018

4/5

Google

The staff was enthusiastic and nice. They are making an effort to help however they can. The process from organising viewings to signing is straight forward and quick.

Teodor · 8 July 2017

5/5

Google

Used Ascend for the first time and the whole proces has been seamless. Would definitely recommend and will use them again. All sorted within a few days

Josh · 25 June 2018

5/5

Google

Very welcoming and friendly, answered all questions that were asked and did so in a professional manner. Helped us find a gem of an apartment.

John · 8 July 2019

5/5

Google

I recently rented a property in Manchester and I am satisfied with Ascend so far, they have been very helpful and easy to communicate with.

Vicky · 8 July 2019

5/5

Google

It seems like a good agency - the staff have been helpful and they use a modern, smarter application process which makes things easier

Stephen · 10 December 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ascend Properties's Google reviewsLeave Ascend Properties a review

Questions about Ascend Properties Manchester

How many reviews does Ascend Properties Manchester have?

Ascend Properties's Manchester office has 745 reviews across two platforms: 724 on Google, 21 on View Agents.

What is Ascend Properties Manchester's rating?

Ascend Properties Manchester is rated 3.5 out of 5 across all 745 reviews, and 3.5 out of 5 on Google from 724 reviews.

What do tenants say about Ascend Properties Manchester?

17 reviews from tenants, rated 3.0 out of 5 on average. For example, Stephanie wrote: "Ascend were very quick to arrange a viewing for me and during the viewing Aaron was very helpful, answering questions and then providing clear next steps. He ..."

Where is Ascend Properties's Manchester office?

Ascend Properties Manchester, 241 Deansgate, Manchester, Greater Manchester, M3 4EN.

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