5/5
GoogleVery nice and helpful. Answered all questions that were asked during and after the viewing and gave us a nice and detailed viewing of the flat. Processed our offer very quickly and with minimal fuss and answered any queries very quickly.
Trusted Agent profile · Manchester, Greater Manchester
Verified
Ascend Properties Manchester reviews
★★★★★
745 reviews across 2 platforms
241 Deansgate, Manchester, Greater Manchester, M3 4EN
Ascend Properties's office in Manchester, Greater Manchester, at 241 Deansgate, is rated 3.5 out of 5 across 745 reviews on two platforms, including 724 Google reviews rated 3.5.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords2 reviews
As an investor client, I cannot fault Ascend, by far the best agency I've dealt with over the years. Adam Stephenson is a pleasure to deal with, attentive and ...Read all 2 from landlords
Tenants17 reviews
Ascend were very quick to arrange a viewing for me and during the viewing Aaron was very helpful, answering questions and then providing clear next steps. He ...Read all 17 from tenants
About Ascend Properties Manchester
Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We’d been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn’t made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn’t just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We’re built on higher standards.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google1/5
GoogleHorrible horrible agent. Rude and unprofessional! Avoid!
Agent replied
We are unable to find any contact details under the name of Sarankan Logeswaran on our system - is it possible for you to please give Adam a call on 0161 637 8336 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks
1/5
GoogleThey are not very professional
Agent replied
Hello Domenico, I am very sorry to hear that you have been dissatisfied with the service received. Unfortunately I am unable to locate you on our system therefore cannot provide further comment at present. If you would like to discuss the matter further, please email our Operations Manager, Stacey Rushworth - Stacey.rushworth@ascendproperties.com
5/5
GoogleAscend made renting a property easy. They arranged a viewing at a time that suited me, and the process of signing for the property/referencing was smooth. Everyone was super friendly and ready to answer any questions!
1/5
GoogleI wouldn't use them as a agent.
Agent replied
Unfortunately we don't appear to have your details on any of our systems. Could you please contact us so we can discuss and address any issues you may have? Thanks
5/5
GoogleAscend and Rob especially are great to deal with. They are very friendly and professional and are willing to help in everything needed . Answered all our questions and had no problems at all, would recommend without the slightest hesitation.
5/5
GoogleI've had a very good experience with Ascend so far. The agency has been very professional and prompt at helping me to secure a new flat. Great communication, responding to emails quickly and very friendly, would recommend.
5/5
GoogleThe staff at Ascend has been really great helping me find a new apartment. All the staff I’ve spoken are very helpful and the communication across the entire process has been top notch and incredibly professional. Highly recommended!
5/5
GoogleBrilliant experience with the application process for my apartment. Really friendly estate agent and regular phone and email contact too to give us peace of mind and clearly guide us through every step. Would very highly recommend to anyone.
5/5
GoogleWe found our new sweet home through Ascend and me and my partner are very much satisfied that we chose the right professional estate agents. All together happy with Ascend guys.
5/5
GoogleHave been renting with Ascend for almost a year and haven’t had any problems at all. Our flat is perfect and such good value for money! Will be extending our contract soon! :)
5/5
View AgentsApplication
I have applied to rent a property through Ascend. The whole process was smooth and agents I have been in contact with were quite helpful, so overall I am quite happy with the service I have received.
5/5
GoogleSuch an easy company to find a place with! We had aaron helping throughout and he even showed me a more affordable version of a flat i'd been to see. Super smooth process would definitely recommend!
1/5
GoogleAwful communication.
Agent replied
Unfortunately, we have been unable to locate your tenancy and therefore cannot provide further detail or explanation. If you would like to discuss this further in order for us to resolve the matter, you can do so by contacting our office on 0161 669 4982 or contactus@ascendproperties.com
5/5
GoogleThis was the first time using an agency and was the best choice I ever made. Ascend maintain communication, list clear requirements and are well organised. Thanks to Ascend, I have found my ideal home.
5/5
GoogleThis was the first time using an agency and was the best choice I ever made. Ascend maintain communication, list clear requirements and are well organised. Thanks to Ascend, I have found my ideal home.
5/5
GoogleI recieved great customer service whilst reserving a home (151 velveteen crescent) through this company. I would recommend Ascend properties anytime. Thank you very much & God bless.👍🏾👍🏾 …
5/5
GoogleThe guys at Ascend have sorted out so many issues I had. Great effort in turning things around. No hesitation now to use this letting agent as they genuinely care about the landlords and the tenants.
5/5
GoogleWorking with Ashley at Ascend made finding the right property a breeze. I really appreciated the responsiveness and professionalism displayed by the whole Ascend team and will definitely work with them again for any future moves.
5/5
GoogleI had a great experience with Rob, very polite and easy going, went straight to the key points when viewing the property I was looking and walked me through the whole process. Would surely recommend!
5/5
GoogleBrilliant quality service offered by Robert and the other members of the team. Such a quick process for applying for the house and with none of the fuss I've encountered with other letting agents.
5/5
GoogleAwesome service especially from William Cartlidge
5/5
GoogleReally friendly and organised staff who are always there to help with any issues. I highly recommend Ascend and if I ever need to use this agency again then I will definitely do it!
5/5
GoogleFantastic company who help myself and and my partner to find a new apartment to live in with no delays and all my questions were answered professionally and with a friendly manner.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ascend Properties Manchester
What do tenants say about Ascend Properties Manchester?
17 reviews from tenants, rated 3.0 out of 5 on average. For example, Stephanie wrote: "Ascend were very quick to arrange a viewing for me and during the viewing Aaron was very helpful, answering questions and then providing clear next steps. He ..."
