Belvoir Manchester Central reviews

★★★★★ 5/5

Google

Hannah was very professional and knowledgeable on the viewing

Jake · 1 December 2024

★★★★★ 5/5

Google

Me and 2 friends recently let a property with Belvoir and working with Adam made the whole process smooth. We were kept in the loop at every stage and we felt we had someone on call for any queries or issues we had. He is very personable and responsive and felt very knowledgable.PositiveResponsiveness

Eh1 · 1 January 2021

★★★★★ 5/5

Google

After dealing with a few real estate agents who wasted our time and without any results we passed by this Belvoir branch and talked to Mr Taj. His service was straightforward, honest and efficient. He was off for a day at one point and his replacement at the office was as efficient. After we moved in to the apartment there were some issues that he handled perfectly with the landlord. Would definitly rccomend to others.

Marayim · 2 January 2018

★★★★★ 4/5

Google

Belvoir have been very helpful throughout our renting period, especially towards the end. Considering current COVID circumstances, they have upheld professionalism. Indy has been a great account manager and always responsive when contacted. Danny the workman is very nice, does a great job and is flexible with his times.PositiveResponsiveness, Quality, Professionalism

Jack · 1 January 2021

★★★★★ 5/5

Google

Georgia is a fantastic property manager who helped to sort out my maintenance issues very quickly. If I could give 6 stars I would!

Dan · 1 January 2024

★★★★★ 5/5

Google

Easy, efficient and smooth! Guidance and support was provided throughout the process, Indy was very helpful and we really appreciated his attention to detail. Very professional and a great first impression dealing with this company...Thank you again Indy and the Belvoir Team at Manchester...Bottle of Jameson is on the way!

Sukhy2311 · 1 January 2021

★★★★★ 5/5

Google

Belvoir Manchester Central have been attentive and useful in every experience I've had with them, having lived at their properties for 2+ years!

Laura · 1 January 2024

★★★★★ 1/5

Google

WORST SERVICE EVER, FRAUDSTERS WHO DON'T RETURN YOUR DEPOSIT BACK AFTER KEEPING YOU IN AN INHABITABLE PROPERTY Ina ans Shoaib have worst customer service They have appointed clowns in their manchester office who doesn't do anything. TOTAL WASTE OF TIME AND MONEY. Never rent from them

Tushar · 4 February 2025

★★★★★ 5/5

Google

Razan is very helpful and provide good information about which area of Manchester is good to invest...pretty impressive of their services

Derek · 10 February 2018

★★★★★ 1/5

Google

I’m a student at the university of Manchester. My flatmate and I are renting a flat and Belvoir is our tenancy agency. Since the beginning, they say that they were going to do things but if we didn’t harass them, nothing was changing. Now I’m leaving the flat but I’m flatmate is staying so we found someone to take my room. Belvoir doesn’t want to give me my part of deposit back, saying that the new tenant should give me the money directly. I asked if I had a guarantee to make sure I’m going to receive my money, they said that they will let the new tenant sign the contract only when they have the proof i received the money. I spoke with the girl who’s going to take my room and obviously she doesn’t to pay me before she signs the contract (which I completely understand). So we contacted Belvoir few times to sort this out, we never had a clear answer, they were even avoiding the question. I really think it isn’t normal and should a true lack of professionalism. I don’t what to do now If someone reads this and had an idea/advice on how I can sort this out, I would really appreciate

Adélie · 1 January 2023

★★★★★ 1/5

Google

DO NOT USE THIS COMPANY - NO MATTER HOW DESPERATE!!! My sorry journey started with Belvoir last year. My flatmates & I were desperate for a flat in Manchester & saw one we really liked listed by belvoir. We saw there awful reviews (all 1-star or 5-star - I’m guessing the 5-star reviews aren’t genuine customers) but decided beggars can’t be choosers and went with belvoir. WHAT A MISTAKE! From day 1, they were a genuine nightmare. I hate the fact I have to give them a 1-star rating. They are genuinely the worst company I’ve ever dealt with. We moved into our apartment in a disgusting condition - the oven was completely broken, there was black mould in the kitchen & both bathrooms. Our property manager, Kash, admitted the property was in an unacceptable state when we collected keys, but then proceeded to ignore our calls and e-mails for over a month - when some problems were sorted. We went the full tenancy with mould in both bathrooms & kitchens as they refused to even acknowledge there was mould in the flat! Baffling. We eventually gave up on trying to contact Kash and accepted there may be a few problems with the apartment for the duration of our tenancy. When we moved out, we all attempted to contact the deposits manager at Belvoir (still nameless but repeatedly told they exist & we’re on lunch, ill today etc). After weeks of attempting contact (deposits should be returned within 2 weeks of moving out by law), we eventually receive contact from the company saying our flat was left in a bad state (it wasn’t) and we were to have over £100 each removed from our deposit. The chancers. We left the flat minted. No damage to the flat during our tenancy. Essentially they tried to steal £300 from us. The funny thing is, we actually found tenants for them for this year - our friends, who report the problems still remain and there’s been no money spent on the flat. They have now ignored us for over a month. We’re taking them to court. AVOID LIKE THE PLAGUE

Henry · 1 January 2023

★★★★★ 1/5

Google

I’m a student at Manchester University and I stayed in a place advertised by Belvoir. Initial process was fairly straightforward and they managed to get the documents signed fairly quickly. When I first moved in there was some clear maintenance issues, things which were simple to fix. I was prompt about emailing the agency about these issues and only received responses after persistent nagging via email and phone call. Eventually they sent a handy man to review the issues, but they didn’t actually fix them. These included broken door handles, extensive damp and mould, lack of blinds in one of the rooms and many others. Over the course of 11 months they ignored all requests to fix such problems. The mould issue was an extreme case with the en-suite bathroom being covered top to bottom in a mould which would grow back in a space of days even after wiping it clean (I have many pictures and videos to prove this if anyone needs further validation). This was a major hazard to health and was completely disregarded by those who worked at Belvoir. To top this off, they charged us a ridiculous cleaning fee after we left, despite the fact we had cleaned the flat in a cleaner state than we moved in. Unprofessional, lazy and full of excuses, avoid this letting agency at all costs and go with someone with more respect and regard for their customers!

Onais · 1 January 2023

★★★★★ 1/5

Google

Absolutely horrendous experience. Lied and told us there were new tenants moving in straight after us, therefore no further rent was required because the landlord cannot claim two amounts from two different tenants at once. When it came to getting the deposit back, not only did it take three weeks for anyone to tell us about deductions, but they denied they’d ever put new tenants in and are trying to claim over £400 from the deposit for rent arrears! I’ve had to raise a dispute with the tenancy deposit scheme now which is wasting my time and theirs. We never missed a rental payment and were pleasant, cooperative tenants for over 6 months only to be deceived at the very end.

Georgina · 1 January 2023

★★★★★ 1/5

Google

Faking reviews to improve their score. Consistently unprofessional. Terrible phone manner. Other Belvoir Franchises admit to being embarrassed by their poor customer care. Feels like a group of friends set up an estate agents for a laugh. Every encounter with them is painfully incompetent, I wish I had listened to advice and not used them. Truly, truly dreadful people who don’t care about anyone.

G · 2 January 2020

★★★★★ 5/5

Google

I made an inquiry about a property and reserved it the next day in the Lock Building, M1 The dealing within the office was very good and I was happy to deal the member of staff in by the names Razan & Tabriz. The accommodation is beautiful and was kept in good condition. I am very comfortable with my property and with the Agency. Thank you

X554021 · 2 January 2018

★★★★★ 5/5

Google

Hannah and Hettie were fantastic throughout the whole process!

Dominik · 5 May 2024

★★★★★ 1/5

Google

Really poor service. Never kept updated, had to constantly chase, given up in the end.

Amir · 1 January 2024

★★★★★ 5/5

Google

Belvoir’s James Allen has been nothing be helpful & attentive to my requests, It was a pleasure doing business with the company as they are professional & have an amazing reputation around Manchester, Bravo from a returning customer Thank you.PositiveResponsiveness, Professionalism

Jason · 1 January 2021

★★★★★ 5/5

Google

From my experience , i got house from this agency very fastly,they done very properly everything,thanks, Attending the property viewing with hetty was such a pleasure, she really made everything so easy with her expertise and helpfulness. And also her colleague hannah was good she also help to do the paperwork fastly

Syam · 4 June 2024

★★★★★ 5/5

Google

Hetty, Ellie and Justin have been amazing during the process of securing a property. They go the extra mile, have great communication and have the best intentions for us as a future tenant which is really refreshing. Thanks so much team for making a stressful process so easy for us!

Megan · 4 July 2024

★★★★★ 5/5

Google

Viewed a beautiful new 2-bedroom property with Abdou last week who explained he was new and would get back to me on a few details. He got back to me the same day with the answers to my queries and made sure I understood the process from there onwards. Amazing customer service, would highly recommend the team

Rebecca · 2 January 2020

★★★★★ 1/5

Google

Absolutely disgusting service. Seriously stay away from them. I contacted them on the 27/09 and they literally replied back to my email today 20/10. Its nearly a month.not professional, constant mis communication, ive asked my landlord details so i dont have to deal with them but have been denied this. How do they expect people to deal with them directly if they are so unresponsive and provide non to little help. 1 star is too much for these guys. Oh also they have a high turn over in staff so no one has a clue what they are doing.. STAY AWAY AND READ THEIR REVIEWS ITS ALL TRUE AND LANDLORDS DO NOT USE THESE GUYS!NegativeResponsiveness, Quality, Professionalism

Hafssa · 1 January 2022

★★★★★ 1/5

Google

Ive been trying to sort out an ongoing dispute with Belvoir Manchester City Centre branch. A flat Belvoir are managing had a leaking toilet that resulted in ££££'s damage caused to my flat. Despite my numerous emails and phone calls Kash Asif from Belvoir has not responded. Everytime I speak to him he fobs me off. I would stay well clear of this agent as they are not professional in what they do. Kash if you read this I'm still waiting for you to respond otherwise I will have to take legal action.NegativeResponsiveness, Quality, Professionalism, Value

Yas · 1 January 2022

★★★★★ 1/5

Google

Absolutely ridiculous agency, shoddy as anything. Multiple things they said they would fix or change (such as carpet in the en-suite, who the hell in their right mind would put carpet in a bathroom?!) prior to us moving in and yet 8 months later has still not been resolved. They have avoided all my emails and the maintenance man they have sent on numerous occasions has been completely useless - he told us it was pointless to even raise issues with the flat because Belvoir would not do anything. Even the maintenance man knows that nothing will get done!NegativeResponsiveness, Quality, Professionalism, Value

Aarif · 1 January 2022