5/5
GoogleHad an excellent experience with the move-in process. The staff was very friendly and ensured everything was done on time. Hatty and Justin made the entire process smooth and quick. Highly recommend.
Trusted Agent profile · Manchester Central
Verified
Belvoir Manchester Central reviews
★★★★★
322 reviews across 1 platform
61 Great Ancoats Street, Manchester Central, M4 5AB
Part of Belvoir, see every office.
Belvoir's office in Manchester Central, at 61 Great Ancoats Street, is rated 3.2 out of 5 across 322 reviews on 1 platform, including 322 Google reviews rated 3.2.
Reviews
Every review we hold for the Manchester Central office, from every platform, shown as written. First names only.
Google5/5
GoogleA very pleasant experience I had with belvoir,I fully recommend this service,I dealt with Atty the staff member he was very swift with his communication also very polite and treated me with upmost respect.i would highly recommend their service.
Agent replied · 8 February 2025
Thank you for the positive review. We greatly appreciate your feedback. Hope we can continue our excellent service to our valued customers.
5/5
GoogleI have spoken with Ellie Hey and the wider team who have really supported me and helped me find a great rental property in a really short space of time! After being messed around and stuggling to find anywhere due to work times and location Ellie really came through. thank you very much :)
Agent replied · 31 December 2024
Thank you Harrison, this is great to hear! All the best with your move to Manchester. 🙂 …
5/5
GoogleHetty and Hannah were very friendly and helpful at the viewing and explained everything I need to know about the property, Carine then helped with my application and made the move in process overall very positive. Would recommend highly
5/5
GoogleI rented out Mt property with Belvoir, excellent service, Hetty was amazing and quickly resolved any issues, highly recommended.
5/5
GoogleI'm a man of a certain age and in my time I have come across many people dealing with property and lettings etc. I have rarely come across anyone so efficient, caring and so mature for her young age as Hetty McBeath. She's a credit to Belvoir
Agent replied · 31 December 2024
Joe, glad to hear of your positive experience with Belvoir and that Hetty has been nothing but professional and courteous.
5/5
GoogleHannah’s service was great from start to finish, she was very knowledgable about the property and made the viewing very pleasant. The team were also very responsive to other enquiries which were made through right move and were ready to answer any questions I had. Awesome.
Agent replied · 31 December 2024
Thanks for your feedback Toby. We are happy to have helped in your property search.
5/5
GoogleA huge thanks to Justin and Carine. After I signed the letting agreement, they found tenants within one month. Belvior Manchester team were friendly, professional, and helpful. Well done. Many thanks. Nam myoho renge kyo.
5/5
GoogleFantastic experience, Hannah was a pleasure to work with, she was very helpful and friendly ☺️
1/5
GoogleMaintenance non-existant, I had to fix major issues - including a major electrical fault - in the flat by myself while "contractors" of some sort failed to ever appear when arranged. Contacting anyone relevant to your issues was difficult and when not talking face to face customer service was bad. At the end of our tenancy the building was closed due to issues unrelated to the agency. They claimed they have access to the building and that they could do the move out check after I leave. This proved to be wrong and we are still in the process of getting our deposit back trough the TDS as they were unable to enter the flat and actually lost the keys after I returned them. They tried to blame this on me and actually demanded me to return the keys. Surprisingly after I proved I had been at the office they never got back to me or apologized. They never replied to TDS with any reason to withold our deposit. All in all it seems the company is your run by people who actually have no clue of their legal obligations and did very unprofessional mistakes throughout our tenancy.
Agent replied · 31 December 2024
We appreciate constructive criticism. I would firstly point out that Belvoir is now under NEW MANAGEMENT and the staff that you may have previously dealt with are no longer with Belvoir, therefore we can only apologise for your experience and I can assure you that this will not be the case going forward. In terms of hidden charges, all charges are clearly stated within the tenancy and charges regarding deposits are based on the inventory and checkout reports, to ensure the property is returned to the state in which you received it, ready for new tenants. Please do not hesitate to call our with any queries. Thanks.
1/5
GoogleOne of the stuffs (Mr. Yari) gaslighted me, while the rest of them (Miss Carine especially) just have no patience and responsibilty to solve any repair/replacement problems. When you start a conversation with "is there any chance to", they reply one word "no". The lady (Ina Lehmann) who is responsible for repair issues , who promised the landlord would reimburse a part of the repair cost, ended up with no response about your request. I deducted the cost from my rent, until then I received the response but in an threatening way.
5/5
GoogleWhat a gentleman. Thanks Justin, for your speedy response.
1/5
GoogleThis is an updated review.. In the past I thought it was alright. Now I think that it's alright only if you don't need anything as tenant. If you need absolutely ANYTHING, be prepared for a bunch of hussle and unfair negotiations. Although most employees are helpful and polite there are a couple of people in the city center offices that are as rude as they come. They DEFINITELY care about getting their money at the end of the month though. Never again with Belvoir - after being with them for almost 6 years, would highly NOT recommend.
1/5
GooglePoor communication. Booked a viewing last Thursday and my friend (co tenant) went the viewing on my behalf. After that , straight away apply with the property. Our combined household income is way already meet the financial requirements. Even my friend who will start the role soon, he already has his guarantor whereas I do not need any guarantor as I have already being employed for long time. After applied the property straight away, no updates and chased them once. Then I called them only to know that the property is already being taken. At least, get back to everyone who went the viewing so that I won't waste everyone's time and hope. Even, there is another property as well. Booked for viewing only to know that it got cancel last minute, just because it got taken whereas in the website, it still says available, it makes everyone confused! I feel like it is not fair. You should organise everything how it works starting from the viewing , up to the application process next time. I wish I could give a no star at all but since I am about to give a review, I will give this one star.
5/5
GoogleI moved to Manchester for the summer and I needed a property for 2 and a half months. I couldn't find any properties online and all the agencies I visited only did 6 months contracts. Belvoir offered my a short stay solution at a brand new property. Affordable, convenient and cozy. The staff is very friendly and helpful, specially Razan who walked me through all the steps and details of renting an apartment in the UK. She also showed me several types of flats within the same building. I chose the one that best fitted me. Highly recommend this agency, specially if you are moving from somewhere outside the UK. Very satisfied with their service. :)
Agent replied · 31 December 2024
Thank you for the positive review. We greatly appreciate your feedback.
5/5
GoogleGreat service, Hannah was really helpful and made the move as easy as can be
5/5
GoogleHetty has been such a help in helping me find a property!
1/5
GoogleAvoid this company we rented a flat through this agency passed us to elm and co in cholton (audrey) alot people's complaining they never give back deposit currently i am going through deposit resolution day light robbers keep all proof of communications and deposit
Agent replied · 31 December 2024
Thank you for sharing your concerns, and we appreciate the opportunity to address them. However, it seems there might be a confusion in your review, as our Manchester City Centre branch has no association with Elm and Co and we can find no record of you on our database. We do not have any affiliations or dealings with Elm and Co, or any other agent in Chorlton, If there has been a mix-up or if you intended to review another agency, we kindly request that you check and ensure you have reviewed the correct office. At our Manchester City Centre branch, we are committed to providing a transparent and reliable service. If you have any specific concerns or issues related to our office, we would appreciate more details so that we can investigate and address them promptly. It's important to note that we handle all matters regarding both sales and rentals directly and do not pass them on to Elm and Co in Chorlton or any other external agency. If there are any misunderstandings or if you need further assistance, please feel free to contact us directly. We value your feedback and aim to ensure a positive experience for all our clients. Thank you for your understanding.
5/5
GoogleJustin is awesome to work with!
5/5
GoogleThanks Justin. Excellent Service and Communication♧
5/5
GoogleJustin was a great help
5/5
GoogleI’ve been dealing with this company for some time. On the whole they are very good in getting issues addressed. Shaz is fantastic and very much on point.
Agent replied · 6 February 2025
Thank you for the positive review. We greatly appreciate your feedback.
5/5
GoogleA huge thank you to Carine, Justin, Georgia and Simran. Whit your support I could find my new flat in an easy and smooth way. You are amazing!!!
1/5
GoogleThe worst renting experience of my life and I have rented a different flat year on year for the 10 years I have lived in Manchester. We were told we had an additional 2 months on our tenancy only for Belvoir to backtrack and give us 3 days … More
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Questions about Belvoir Manchester Central
How many reviews does Belvoir Manchester Central have?
Belvoir's Manchester Central office has 322 reviews across 1 platform: 322 on Google.
What is Belvoir Manchester Central's rating?
Belvoir Manchester Central is rated 3.2 out of 5 across all 322 reviews, and 3.2 out of 5 on Google from 322 reviews.
Where is Belvoir's Manchester Central office?
Belvoir Manchester Central, 61 Great Ancoats Street, Manchester Central, M4 5AB.
