Every review we hold for the Malton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently worked with Boutique Property Shop on the sale of a property for sale by auction. BPS provided a great service with the sale being agreed after only a week of marketing resulting in very happy vendors. Highly recommend Jo and it would be a pleasure to work alongside her again!
Lucie · 5 December 2023
Agent replied · 29 April 2024
Thanks for the great feedback Lucy! 😀 …
★★★★★ 5/5
TrustpilotAmazing !!!
Amazing !!!
By far the best estate agent i have ever used, always on the phone ready to help out and went over and above what was expected 5* from us
thanks Joe
Ashley · 7 February 2019
Agent replied · 29 July 2025
It’s a total pleasure to deal with you too!
★★★★★ 5/5
GoogleJo Jarrett is an outstanding agent. She will go the extra mile for both sellers and purchasers. She is empathetic, non-judgemental, always ready to help. Can't fault her customer service.
Jackie · 17 May 2020
Agent replied · 7 June 2023
Thanks so much Jackie! That means a lot
★★★★★ 5/5
GoogleWe are delighted to have used Boutique Property Shop to sell our house with. All the staff were fantastic and kept a high professional service throughout.
I'd highly recommend selling with Boutique Property Shop.
Thank you again for all your hard work and getting the sale across the line is such difficult times.
Robert · 16 September 2023
Agent replied · 7 June 2023
Thanks Robert! It was a challenge but we got there in the end. Good luck in your new home! Jo, Ayshea and Kirstie
★★★★★ 5/5
GoogleFantastic team. Great professional service. Will definitely use again.
Hayley · 1 August 2025
Agent replied · 29 December 2025
Thanks so much Hayley! ☺️
★★★★★ 5/5
GoogleAyshea and Kirstie have been an absolute dream, their professionalism and help has been invaluable in supporting us to sign as tenants for a property. Cannot recommend enough! Thank you for all your help!!
Helen · 4 September 2024
Agent replied · 26 August 2024
We have a great team! Many thanks 😊 …
★★★★★ 5/5
GoogleThe whole experience of selling our house ran smoothly from start to finish thanks to the incredibly efficient team at BPS. I cannot recommend them highly enough. Any queries were dealt with immediately and they did everything they said they would with a smile and a positive attitude. Thank you
Fiona · 7 May 2023
Agent replied · 7 June 2023
A total pleasure Fiona and Andrew. Thank you for such a lovely review 😊 …
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience purchasing our first home with BPS as the agents. Jo, Ayshea and the whole team were extremely responsive to messages, and were without exception friendly, professional and efficient. If we ever decide to sell our property we will definitely be choosing them and can wholeheartedly recommend the agency to anyone.
James · 4 October 2022
Agent replied · 7 June 2023
Aww that’s lovely to hear! Glad you were happy and wishing you lots of happiness in your new home 😊 …
★★★★★ 5/5
GoogleFantastic service from start to finish. Definitely the best estate agents we have ever dealt with. Jo and her great team make selling your house so simple. Whenever you ring they are all up to date with your sale and they are such a lovely happy team. Hope to do business again soon and thank you all ..
Lin · 7 May 2022
Agent replied · 7 June 2023
You were a pleasure to deal with and lovely people ☺️🙏 Thanks for the wonderful review! …
★★★★★ 5/5
GoogleExceptionally hardworking and responsive team! I had two sales fall through and the team at BPS we’re on the case getting my property back on the market and viewings booked all in the same day! I couldn’t recommend BPS highly enough. Thank you for your support during the stressful times. You and your team are amazing. Thank you!
Louise · 7 May 2022
Agent replied · 7 June 2023
Aww thanks Louise! Really appreciate the review and so glad you finally got into your new home. Wishing you all the happiness in the world x
★★★★★ 5/5
TrustpilotSmooth transaction
Team full of professionals, always listening to your needs and great, responsive communication. You can tell they always have excellent custommer service in mind when dealing with you. Pleasure to do bussiness with. Well done team.
Martin · 13 February 2024
Agent replied · 29 July 2025
Thanks Martin, that's great to know!
★★★★★ 5/5
Trustpilot5 star service ⭐️
Good old customer service at its very best…. Jo and her team were extremely helpful, professional and friendly. The purchase wasn’t without it’s problems but the communication was great and we never felt the need to chase as we were kept up to date regularly. Nothing too much trouble, would definitely recommend.
Thank you 😊
Nicki & Martyn
Nicola · 12 February 2022
Agent replied · 29 July 2025
Thanks so much for the lovely review! We wish you lots of happiness in your new home x
★★★★★ 5/5
TrustpilotJo was highly recommended to us by…
Jo was highly recommended to us by friends and she was so friendly right from the start and such a pleasure to deal with. Jo and her team are very professional and nothing is a problem for them. So I can only say thank you again to Jo, Kirstie and Ayshea for the friendly, helpful and exceptional service you have provided for us and we are very grateful.
Best wishes
Kim and James
Kim · 3 October 2023
★★★★★ 5/5
GoogleWould highly recommend! The whole process was quick and easy. I was regularly kept up to date by the team who were all very approachable. Also to mention, the photographer was very professional and produced some great photos! Will be using these again in the future.
Lewis · 7 May 2023
Agent replied · 7 June 2023
Thanks Lewis for the lovely review! Wishing you lots of happiness in your new home. Jo, Kirstie, Ayshea and Matt!
★★★★★ 5/5
Google5 star review for the ladies of BPS. Supported me through a very difficult sale and kept me informed throughout!
Christine · 4 September 2024
Agent replied · 26 August 2024
Glad it all came together in the end! Thanks for trusting in us for a second time to sell your home! X
★★★★★ 5/5
GoogleJo & her staff are an excellent estate agents to deal with. Went above & beyond with the sale of the property and always on hand. The photographer is brilliant and the service received is 5 star from start to finish x
Lucy · 7 May 2023
Agent replied · 7 June 2023
Thanks so much for the lovely review Lucy! Wishing you lots of happiness for the future x
★★★★★ 5/5
GoogleWe viewed properties with jo and we really liked her so instructed her on our sale. With amazing pictures it was sold in days and she was always there throughout the process helping any way she could . The 24/7 approach worked amazingly for us and our buyers as we all work full time. Would highly recommend her and her team
Kerianne · 17 May 2020
Agent replied · 7 June 2023
Thank you Kerianne! That’s really lovely feedback 👍🏻 Good luck in your new home! …
★★★★★ 5/5
GoogleThank you Jo and team for an outstanding job on the sale of our house. Everyone made it seamless and so easy . Thanks for the lovely gesture of a bouquet of flowers really appreciated, thanks everyone bye bye Malton!
Steven · 7 May 2023
Agent replied · 7 June 2023
Aww thanks Steve and Jess! Good luck for the future venture! Jo, Kirstie, Ayshea and Olivia.
★★★★★ 5/5
GoogleWould highly recommend to anyone looking to buy, sell, let! The service I received was nothing but professional and friendly. Jo took all the stress off me in finding a new home for me and my cats. If I could give more than 5 stars I would! Thanks again for all your help :)
Jade · 17 May 2021
Agent replied · 7 June 2023
Aww glad we could help Jade. Thanks so much for the lovely review!
★★★★★ 5/5
GoogleI contacted BPS to let my property , from start to finish ,The ladies were very professional , friendly , helpful , making the whole process very easy , I would highly recommend them , they were excellent.
Jo · 7 May 2023
Agent replied · 7 June 2023
Thanks Jo for the lovely review 😊 …
★★★★★ 5/5
GoogleThe best ever agent I have worked with, Jo and her team are professional, polite, prompt and totally on the ball!
We had a few issues with buyers pulling out at the last minute, but Jo and her team sorted everything out. I couldn’t recommend them enough!
Helen · 7 May 2022
Agent replied · 7 June 2023
Glad we could get things sorted for you. It was a pleasure to deal with you and we thank you for choosing BPS!
★★★★★ 1/5
GoogleDon’t even bother will get turned down if you have universal credit, she thinks your too young or can’t afford it or if she just doesn’t like u apparently, very prejudiced and wasted lots of time with viewings forms deposits and then to decline
Lucy · 11 August 2022
Agent replied · 7 June 2023
I'm very sorry you take this negative attitude. There are simply not enough rental properties to meet current demand so I am very sorry if you have missed out on somewhere. We try to be as fair as possible but the final decision lies with the landlord. If you would like to get in touch to discuss we will do our best to help. We would only ever decline a potential tenant if they are dishonest with us and references show up with bad credit. We would never allow anyone to put down a holding fee unless the landlord accepts them also there are no forms to complete unless you are accepted for a property.
★★★★★ 5/5
TrustpilotAn amazing Estate & Letting Agency!
What a great company. Jo's refreshing approach to customer service is really what makes her business stand out. Jo has unrivalled experience in her field which means she always provides the best journey for her customers. Jo goes the extra mile every time and I would trust no-one else with my most prized asset more than Jo! Well done!
Jack · 4 February 2019
Agent replied · 29 July 2025
Such kind words! Thank you!
★★★★★ 5/5
GoogleProfessional team, very friendly, made sure to check up with us and very trustworthy
Thomas · 4 September 2024
Agent replied · 26 August 2024
Thank you so much for the positive feedback. This is very much appreciated Thomas. From all the team x
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