Trusted Agent profile · Malton

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Boutique Property Shop Malton reviews

4.9

★★★★★ Excellent

162 reviews across 2 platforms

Malton, YO17 7FG

Boutique Property Shop's office in Malton is rated 4.9 out of 5 across 162 reviews on two platforms, including 149 Google reviews rated 4.9.

Google logo

4.9 / 5

149

Reviews on Google

This office

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Malton office, from every platform, shown as written. First names only.

5/5

Google

Had to call this estate agents regarding a problem with a different estate agents, spoke to Freya, she was so so helpful all settled in ten minutes, im so grateful, she was very professional and really knew her job well,would highly recommend this estate agents, thankyou so much

Tracey · 6 September 2024

5/5

Google

Jo Jarrett is fantastic, she is with you every step of the way and available 24/7. My house sale was ongoing for over 5 months and I knew I could contact her at any time. Nothing is too much trouble and she takes the stress out of selling a property. I highly recommend her.

Janice · 7 June 2020

Agent replied · 7 June 2023

Thanks Janet! Got to love house chains! Lol

5/5

Google

Jo Jarrett is fantastic, she is with you every step of the way and available 24/7. My house sale was ongoing for over 5 months and I knew I could contact her at any time. Nothing is too much trouble and she takes the stress out of selling a property. I highly recommend her.

Janice · 17 May 2020

Agent replied · 26 August 2024

Thanks Janet! Got to love house chains! Lol

5/5

Google

Excellent service and assistance, Carl and Harry have been first class.

R · 6 March 2026

Agent replied · 6 June 2026

Hi R J! 😊 Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service excellent and that Carl and Harry made such a positive impact on your experience. 🙌 Your kind words about their first-class … More

5/5

Google

Jo and her amazing team have been so good to work with when I was looking to let my property recently. Ultimate professionals in all aspects of their field . Nothing was too much trouble. Prompt to respond to any queries I had , Collating all the service professionals that I needed to help with any jobs that needed to be done. I can’t recommend them enough Thank you Jo and team so much

Shelagh · 7 September 2023

Agent replied · 7 June 2023

Thanks Shelagh! Really appreciate such a lovely review x

5/5

Trustpilot

Joanne was approachable form the moment…

Joanne was approachable form the moment we first spoken to her. Many of my friends have used her services and BPS was as described to me; personal, 7 days a week and nothing was a problem. Jo and her team are professional, hardworking and care! Thank you for looking after us so well

Natalie · 4 February 2019

Agent replied · 29 July 2025

Aww thank you Natalie! 👍🏻

5/5

Google

We were the buyers in a sale which was facilitated by Boutique. We were impressed by their competent and pragmatic approach, if there was anything which needed to be clarified they replied very promptly, kept us up to date and provided an excellent liaison to the vendors. We found them to be a friendly and very reliable team.

Karen · 7 May 2024

Agent replied · 2 October 2023

Thanks so much Karen!

5/5

Google

We purchased and sold with Boutique Property Shop. We originally listed our property in Pickering with another well known, high street estate agent. 7 months went by with very few viewings, and very few updates. We later become aware of Boutique Property Shop through a property which was listed with them which we wished to purchase - so impressed by their handling of our enquiry, we enlisted them to sell our property. Jo, Ayshea and Kirstie proved such a breath of fresh air. Proactive, professional, responsive, knowledgeable, they booked more house viewings at our property within 48 hours than the previous estate agent managed in 7 months, and they'd had our house sold at list price within a few days. We found them to be just as efficient when handling our purchase. They also weren’t ‘9-5’, Jo telephoned us during the evening on a bank holiday weekend with an important update, a level of dedication which is perhaps indicative as to why they’re so successful at what they do. Such a pleasure to deal with - big thanks to all the team at BPS!

Daniel · 5 October 2022

Agent replied · 7 June 2023

Thanks so much for the amazing feedback/review! Means a lot to us. We hope you are settling into your new home well x

5/5

Google

We purchased our forever family home via Boutique Property Shop which completed last week and throughout the whole process, we felt looked after by Jo. From the minute we arranged the first viewing last year to getting the keys Friday, we never had any problems. Jo went above and beyond for us, she also was so compassionate and caring for our second viewing with bringing our newborn too. Jo’s communication skills are exceptional and went out of her way to contact our seller and his solicitor when we needed more information or trying to hurry our sale. Thank you to Boutique property shop but more importantly, thank you Jo for everything. We can’t wait to welcome you back when you’re passing by to see how we have transformed our new home :)

Molly · 5 October 2022

Agent replied · 7 June 2023

Aww that is such a lovely review! Bless you! We hope you will create many happy memories in your new home and we can't wait to see the transformation! x

5/5

Google

Jo & the team were fantastic at helping get our purchase over the line. Efficient communication, quick with replies, chasing info & coming back to us with updates as promised. They went above and beyond for us, the buyers, and the sellers. The chased movement and communication right up the chain, even helping with moving solutions when booking firms was proving difficult. Great work. I can whole heartedly recommend them. (Apologies to them that posting this review took longer than intended).

Alb6422 · 5 October 2022

Agent replied · 7 June 2023

Aww thanks so much for your wonderful feedback 😊 …

5/5

Google

We recently worked with the agents and staff from Boutique property in finding a property at a location that is closer to CBD, affordable, and a good neighbourhood and we thoroughly enjoyed working with them. The team was super responsive to our queries and asks while also helping us to sort a few minor issues after we moved to the new premises. Overall, we felt comfortable in working with them and would definitely recommend to them to potential clients.

Adhithya · 4 October 2022

Agent replied · 7 June 2023

Thanks for the lovely feedback. Wishing you all the best in your new home.

5/5

Google

Excellent service from the lady’s at Boutique very helpful all the way through the process of selling my house

Dean · 30 September 2025

Agent replied · 29 December 2025

Thanks for the kind review Dean. Wishing you lots of happiness in your new home!

5/5

Google

The team keep you well informed of what’s happening by phone or text. The reminders are useful and the out of hours service a refreshing change from Estate agents usual hours! The photographer they use took fab pictures. We have seen some shocking photos on Right Move.

Helen · 7 September 2024

Agent replied · 29 April 2024

Thanks Helen! This is good to know and glad we got there in the end x

5/5

Google

I have recently worked with Boutique Property Shop on the sale of a property for sale by auction. BPS provided a great service with the sale being agreed after only a week of marketing resulting in very happy vendors. Highly recommend Jo and it would be a pleasure to work alongside her again!

Lucie · 7 May 2024

Agent replied · 23 October 2024

Thanks for the great feedback Lucy! 😀 …

5/5

Google

I wouldn't hesitate to recommend BPS to anyone looking for a rental agent. The whole team are excellent and work way beyond standard office hours in order to deliver a professional and personal service. Having never let a property before, I was expertly guided by the BPS team and am so grateful for all of their advice and good humour along the way!

Andy · 7 September 2023

Agent replied · 7 June 2023

Aww thanks Andy! That's made us smile.....and that's what we are here for! Jo and team

5/5

Google

I recently purchased a property through Boutique Property Shop, and I can't recommend them enough! The team was professional, knowledgeable, and made the entire process smooth and stress-free. They were always available to answer my questions and provide valuable insights. If you're looking for a dedicated and reliable team to help you find your dream home, I highly recommend Boutique Property Shop.

Chris · 7 September 2023

Agent replied · 7 June 2023

Thanks Chris for the lovely review! Wishing you all the best for the future 😊 …

5/5

Google

A big thank you to Jo and her team when acting on the sale of my house in Bridlington. Jo was very professional and enthusiastic about selling my house. Very impressed with her prompt follow up and feedback from prospective buyers. Jo managed to find the right buyers for what was a much loved family home which made the process of handing it over to new owners so much easier. Jo has an excellent knowledge of the property market - you couldn’t ask for a better combination of a digitally savvy agent with a personal touch tailor made to your requirements. All the very best for the future success of the business.

Rosamund · 8 October 2021

Agent replied · 7 June 2023

Thank you so much for the lovely review Ros! So happy it all worked out for everyone. We wish you all the best for the future too!

5/5

Google

A first class experience from a modern, professional team, who add a personal touch. Communication has been excellent, and the whole set up - which appears to be both fashionable and innovative, challenges the traditional High Street Estate Agent, whilst maintaining all of the essentials. The marketing of property is prompt and effective, without being pushy. Upon completion today, I met Jo, who is lovely, and I cannot recommend them highly enough. Thanks Jo, to you and your team, and we wish you every success in your business in the future.

Matthew · 8 October 2021

Agent replied · 7 June 2023

Such a lovely review! So much appreciated and glad all went smoothly! Many thanks for choosing Boutique!

5/5

Google

BPS sold my property for me, completing Jan 24. The process itself was slightly more complicated due to it being a shared ownership, however I was delighted with the service and value for money I received from the team and I would absolutely recommend BPS to family and friends.

Suzanne · 7 May 2024

Agent replied · 29 April 2024

That's great to hear! Hope all settling in well. Thanks for trusting in us!

5/5

Google

We went through an eight month saga selling our house, with the first buyer dropping out after almost four months. Jo managed to sell our house twice, the second time within a week and a half when we were against the clock so as not to lose the house we were hoping to buy. Even the second sale wasn't smooth, with solicitors doing a disappearing act, but Jo was always there, doing everything she could to stay on top of the chain and getting it to completion after a torrid last couple of weeks, exchanging the day before we completed. We really felt she was in our corner and doing her absolute best for us all the time. We've been in our new home for almost a week now and are very grateful to Jo for playing such a pivotal role in helping get us here!

Phil · 17 May 2021

Agent replied · 7 June 2023

Thanks Phil and Mel! Just so glad we got there in the end 🙏 Thank you for trusting in me …

5/5

Trustpilot

BPS are amazing

We recently bought our property through Boutique Property Shop and were amazed by their service. All of our questions and queries were promptly dealt with and nothing was too much trouble for them. On the day of completion, they delivered the keys to our house as we were moving 260 miles and they wanted to save us an extra journey. They were brilliant from start to finish and I would have no hesitation in recommending them to anyone.

Elaine · 3 September 2021

Agent replied · 29 July 2025

Thank you Elaine. Really appreciate the lovely feedback and we wish you well in your new home.

5/5

Google

If you want your expectations exceeding, go with Jo at Boutique Property Shop. Not only did Jo manage to successfully sell our house, she got the conveyance over the line during the Covid-19 pandemic. Jo also found us a property in the perfect location which was an off-the-market sale. I have used Jo for a while now and always found her to be very hard working, pleasant and an extremely driven young lady. Jo has achieved results that other agents just could not match. Jo has also found good tenants for us to fill various rental properties we have. BPS isn’t just a business, it’s a way of life, and that’s what makes the experiences so good. Keep up the good work Jo!

Nakwan · 8 October 2020

Agent replied · 7 June 2023

Thanks for the great review! Always here if you need me 👍🏻🙏 …

5/5

Google

Why use Boutique Property Shop? Simply put, they do the job extremely well. We first met Jo when she took us around some properties that she was acting for, but they were not for us. Later, we decided that we had to make a move; we did not even consider using the well known estate agents in the area. We had been so impressed with Jo at our first meeting, we asked her to handle our sale. In order to get the house that we wanted, we really had to stretch the budget buying late January 2020. The problem was that we were still on the market, having been since December, when the pandemic struck. The chain collapsed, we were the last in the line, but Jo remained confident and supportive throughout up to our sale early August 2020. All house moves are stressful, but it makes the world of difference with an estate agent constantly in touch and working hard in your favour. That's exactly what we had all the way through. Many thanks to Jo and her small team.

Thomas · 8 October 2020

Agent replied · 17 May 2026

You were a pleasure to deal with and I’m very thankful you chose to use BPS! 👍🏻 …

5/5

Google

Why use Boutique Property Shop? Simply put, they do the job extremely well. We first met Jo when she took us around some properties that she was acting for, but they were not for us. Later, we decided that we had to make a move; we did not even consider using the well known estate agents in the area. We had been so impressed with Jo at our first meeting, we asked her to handle our sale. In order to get the house that we wanted, we really had to stretch the budget buying late January 2020. The problem was that we were still on the market, having been since December, when the pandemic struck. The chain collapsed, we were the last in the line, but Jo remained confident and supportive throughout up to our sale early August 2020. All house moves are stressful, but it makes the world of difference with an estate agent constantly in touch and working hard in your favour. That's exactly what we had all the way through. Many thanks to Jo and her small team.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 27 August 2020

Agent replied · 7 June 2023

You were a pleasure to deal with and I’m very thankful you chose to use BPS! 👍🏻 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Boutique Property Shop Malton

How many reviews does Boutique Property Shop Malton have?

Boutique Property Shop's Malton office has 162 reviews across two platforms: 149 on Google, 13 on Trustpilot (across the whole business).

What is Boutique Property Shop Malton's rating?

Boutique Property Shop Malton is rated 4.9 out of 5 across all 162 reviews, and 4.9 out of 5 on Google from 149 reviews.

Where is Boutique Property Shop's Malton office?

Boutique Property Shop Malton, Malton, YO17 7FG.

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