Every review we hold for the Maldon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are in the process of buying a house and had it not been for Amy Rolfe reaching out I don't think we would have exchanged so quickly! Amy's help has been vital in this process, and I truly don't think we would be at this stage had we not had her support. She truly has gone over and beyond, especially as we are first time buyers, explaining the process and providing informative updates. This is more than the current estate agents we have been dealing and it just shows that with not be direct clients, Holden Estates still care about everyone in the process. If we were to ever move and buy a property, I would be giving this company a call first. Thank you again Amy for everything!
Becky · 20 June 2023
Agent replied · 19 June 2024
Thank you Becky, I am so happy to hear Amy helped in your buying process and in turn you taking the time to leave this review.
★★★★★ 5/5
GoogleHolden's have been fantastic from start to finish with helping us buy our first home. The process is always daunting but they were helpful from house viewings through to completion. When we started looking at houses we went to multiple estate agents, but Holden's process of helping us look at houses was far better than the others.
Once we had started the process of putting in an offer and all the steps that follow, no question was dismissed or belittled, only friendly and helpful advice came our way. They were supportive through every step.
We cannot thank them enough for their support in buying our first home and we would highly recommend them!
Hannah · 20 June 2023
Agent replied · 19 June 2024
Thank you Hannah!
★★★★★ 5/5
GoogleI haven’t used an Estate Agent for 20yrs and a lot has changed since my last purchase but Holden’s and in particular Amy impressed me with her knowledge of the area and also her great communication and support for me as a purchaser. She liaised with everyone to move the sale along when it hit some bumps and Amy and the team at Holdens really made me realise how valuable a good Estate Agent is when going through this quite stressful process. I can highly recommend them and they deserve every bit of the great reputation they already have.PositiveResponsiveness, Professionalism
Caroline · 20 June 2021
★★★★★ 1/5
FacebookBefore listing with Holdens, it was suggested that I buy the photos from my current agent, as they were good photos. I duly paid £200 for them only to be told by a different member of the team that I would be better off having new photos! I was then told to remove my property from the market over Christmas and relaunch it in January only for this suggestion to be contradicted by another member of the team. The house was listed from October to mid January with only one call from the agent in the whole almost 3 months.
In the end my house was sold for the asking price by the original agent after zero leads from Holdens.
They talk the talk but clearly the team members don’t share the same ideas - I could not recommend.
Niki · 30 January 2025
★★★★★ 5/5
GoogleQuite frankly - this estate agent was outstanding. The best we have ever used.
Professional , curious and extremely helpful.
I would especially like to thank Darryl Humphreys for his exemplary conduct and the help and assistance offered.
Nice · 27 October 2024
★★★★★ 5/5
GoogleCannot thank Phil and the team enough - especially Darryl and Amy who worked so hard in what was a very difficult chain. Not all estate agents are the same - these guys care and are true to their word and I wouldn't hesitate to recommend them. Thank you to all at Holdens!
Emma · 21 June 2019
Agent replied · 19 June 2024
Thank you Emma for your kind review. All the best to you and your family in your new home
★★★★★ 1/5
GoogleTried to arrange an viewing ,we were met with hostility and rudness.The estate agent did not seem to be interested in showing us the property in fact he seem to do every thing he could by saying that the property was in poor condition and …
Paul · 16 January 2026
★★★★★ 5/5
GoogleI wanted to share a big thanks to you and the team at Holdens for the work you put into selling our property. We both recognise the efforts you put into creating the sales package, listening to and absorbing our initial renovation intentions, showing the interested buyers, securing the final sale price and then managing the process through to completion. As we are 6,000 miles away, the sale of the property would never have happened without all the efforts given by the team and for that we are very grateful.
Tony · 8 January 2025
★★★★★ 5/5
GoogleCannot recommend Holdens enough. Daryl was great to work with- the communication was brilliant throughout and he updated us and guided us through the process. Have already recommended to friends and family and will definitely use again
Natasha · 18 October 2024
★★★★★ 5/5
GoogleI cannot recommend Holden Estate Agents enough! My selling experience was hit with lots of problems with the chain collapsing which was extremely stressful, and immediately Holden were straight back on to arranging viewings and finding a new buyer for me! The communication was fantastic, they were always contactable, professional and friendly! I wouldn't have been able to trust anybody else with the sale they were just amazing!
Thank you again for helping us secure our dream home!
Emma · 9 January 2025
★★★★★ 5/5
GoogleAn enormous thank you to the team at Holdens, especially Phil, for their assistance with the sale of my parents home.
The team were professional and flexible and did an amazing job of photographing the property and then promoting it on social media etc which was imperative in the current climate.
Phil provided us with invaluable advice and communicated with us regularly throughout the process, can’t recommend their services more highly.PositiveResponsiveness, Quality, Professionalism, Value
Vicky · 20 June 2021
★★★★★ 5/5
GoogleVery professional, very clear and very honest. Rally changed my idea of estate agents ;). Ryan, Darryl and the whole team were very very helpful. Even when it came to my buying process, which wasn’t their responsibility, they really helped. From the beginning, it was clear that they are not going to promise too much or exaggerate to try and sell themself. I always felt welcomed when I rang, to ask a question or get an advice.
I really recommend Holden if you want to sell your house!
Shay · 17 November 2024
★★★★★ 5/5
GoogleAs a first time buyer, I couldn’t have hoped for a nicer estate agent than Ryan who helped me through every stage, helped me to understand the process and put the work in to ensure the purchase went through smoothly (keeping on at my solicitors!).
Curtis · 16 December 2025
★★★★★ 5/5
GoogleWe felt confident that we would be given help to find the right property for us and this proved to be true. All communication was efficient and friendly with the office and we were able to book and arrange viewings promptly and easily.
From start to finish we were given such good service and only had to ask a question and it was answered.
I would recommend them to anyone without hesitation.
Jean · 20 June 2023
Agent replied · 19 June 2024
Thank you Jean, your review is much appreciated.
★★★★★ 5/5
GoogleHolden's have been fantastic from start to finish with helping us buy our first home. Our big thanks to Phil, Ryan & Darryl for their friendly service. Holden’s will be our go to for selling or buying a property as we like their friendly approach and honesty.
A · 21 January 2024
★★★★★ 5/5
GoogleReally amazing experience with Holdens, Harry and Phil were fantastic with communication and explaining the process to us as first time buyers.
Made the process seamless and stress free.
Sophie · 2 December 2024
★★★★★ 5/5
GoogleHolden Estate Agents have been fantastic. We bought a property through them and they have gone above and beyond to help us ensure exchange and completion went smoothly. We even ended up asking them for advice and support with our own sale even though they were not our agents. Their communication was excellent and they were always very professional. We would definitely choose them as our agents next time and recommend them to friends and family.
Sarah · 16 December 2024
★★★★★ 1/5
GoogleAbsolutely disgraceful service!! I called to enquire about a property I was interested in viewing and spoke to one of the directors Ryan Holden who was extremely rude and wasn't interested at all in organising a viewing, he was hugely insulting. There is no need for this sort of behaviour when simply making an enquiry about a property. It doesn't even deserve the 1 star but I'm unable to put the post up without it.
Madhurika · 20 June 2020
★★★★★ 5/5
GoogleHolden were always quick to provide us with updates and able to answer any questions thrown at them.
When things would go quiet, we could always count on them to chase any potential queries with solicitors or to reassure us that everything was in hand.
We won't be selling anytime soon as we have found the home of our dreams - however, if we ever reach the point where we will be selling this property, Holden will be the estate agent we use.
Nick · 20 June 2022
Agent replied · 19 June 2024
Thanks Nick!
★★★★★ 5/5
GoogleWe have just bought our first home and Holden Estate Agents have been brilliant throughout what has been a long and stressful process. They are very transparent, efficient and professional. We felt respected and this is something we really appreciate. I would like to add that it has been an absolute pleasure to work with Amy, as she is amazing. She is very knowledgeable and professional and has always been in contact with us throughout the process, offering advice and answering our questions.
We would highly recommend Holden Estate Agents to anyone who wants to buy a property, we have no experience of selling or renting with them, but based on our interaction I would bet that they do a great job in terms of selling and renting properties as well.
Thank you.
Adriana & Mircea
Addie · 20 June 2022
Agent replied · 19 June 2024
Thank you for taking the time to leave this review
★★★★★ 5/5
GoogleFrom the moment Holden come round to quote for marketing our house, I knew they were the perfect estate agent for us. They are extremely professional with a wealth of knowledge of the Maldon area and were more than happy to answer my 1001 questions, which were not all sale related. Our house sold within a week of being on the market and we obtained the price we were looking for. Our sale did not go without hiccups but Holden were in constant communication with us and chasing the other estate agents in the chain and solicitors to ensure the process could go as smoothly as possible. Holden's were friendly and gave good advice to us throughout the process. I wouldn't hesitate to recommend Holden and they are definitely good value for money.
Kristina · 20 June 2022
Agent replied · 19 June 2024
Thank you Kristina, your review is much appreciated.
★★★★★ 5/5
GoogleGreat service from Holden's, especially Amy who was in touch weekly! We felt that Holden's were working in the best interests of both parties and no question went unanswered.PositiveResponsiveness, Quality, Professionalism
Selina · 20 June 2022
Agent replied · 19 June 2024
Thank you Selina, I am really pleased to hear that you liked our weekly updates!
Phil Cumbers
Director
★★★★★ 5/5
GoogleExcellent overall. Darryl was really helpful and always kept me up to date with everything I needed to know. Really recommend!
Connor · 19 January 2025
★★★★★ 5/5
GoogleHolden Estates are a class act and a true representation of how an estate agent should operate. If you are moving house in the Maldon or Heybridge area then you should use them!
My move started just before Covid hit and during a time that no one had ever experienced before they really made the process as smooth and as least stressful as possible.
Everyone that I spoke to was fantastic but a special mention has to go to Amy who really stuck her neck out on a number of occasions, was really responsive and genuinely had my best interests at heart.
I would not think twice about using them again and would recommend them to all my friends and family.
My move completed in December 2020 and I couldn't be happier with the experience with Holdens.
Thanks!PositiveResponsiveness, Quality, Professionalism
Doug · 25 August 2021
Agent replied · 19 June 2024
Thanks Doug
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.