Trusted Agent profile · Maldon
★★★★★
116 reviews across 1 platform
7 High Street, Maldon, CM9 5PB
Beresfords's office in Maldon, at 7 High Street, is rated 4.9 out of 5 across 116 reviews on 1 platform, including 116 Google reviews rated 4.9.
Every review we hold for the Maldon office, from every platform, shown as written. First names only.
5/5
GoogleAlex was extremely helpful when assisting us in finding a property, he ensured he found what we were looking for and kept us updated throughout the buying process. He had no problem going the extra mile where required and we couldn’t be happier with our new home!
5/5
GoogleNic and the Maldon team were professional from start to finish. Selling and buying a home is stressful and it was reassuring to know that they were always on top of their brief and worked proactively to bring about completion. Customer …
Hi Sandra, Thank you for taking the time to post your 5 star award for our Maldon office. The team are dedicated to providing the best possible customer care and will do … More
5/5
GoogleReally helpful and a pleasure to work with. Samuel Gower in particular was really helpful and would go above and beyond to help you with any requests
Hi Joshua, Many thanks for your 5 star review for Samuel and the team at our Maldon office. They all work hard to provide the best possible customer care, guiding and supporting throughout the sales process. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleWe were tenants in a Beresfords-managed property and they have been excellent - friendly, quick to sort out any issues and really thorough. Alice was great to work with throughout our tenancy, and Tracey ensured a smooth and efficient checkout process. Thank you!
5/5
GoogleSam, Nick and the Team were incredibly helpful in finding us a great house. They kept us very well informed along the way. Thank you.
Hi Philip, Thank you for taking the time to post your 5 star award for the team at our Maldon office and in particular Sam and Nick. The team will do all possible to match our clients to suitable properties and will keep in regular once a sale is agreed, guiding and supporting throughout the journey. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleCharlotte from the Witham office of Beresfords contacted me regarding my search for properties and was very efficient and informative, and then helped to successfully negotiate my purchase with the vendor. She was professional and very pro-active, which was much appreciated.PositiveResponsiveness, Quality, Professionalism
Hi Sue, Many thanks for the 5 star review for Charlotte from out Witham office. Charlotte is focused on providing the best possible customer care, from the first point of contact onwards. She will offer guidance and support throughout the transaction, keeping all parties regularly updated. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleI originally used Beresfords for building surveys, then residential lettings, and finally for a house sale. Their staff are knowledgeable, professional, but are also very approachable, and kind. During my most recent experience with the …
Thank you Sarah for the great review for the sales team at our Maldon office. With many years of experience, you would have been in very safe hands. The guys are focused on providing the best possible customer care and would have been … More
5/5
GoogleWe used Beresfords to carry out a homebuyers level 2 Survey. So quick from start to finish. Within a few days they had an appointment booked and the survey was carried out. The day after we had our full report! Fantastic!
Hi Amy, Many thanks for the 5 star review for Cheke & Co, our surveying team based in Maldon. I am really pleased to hear you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
GoogleWe found Samuel Gower really helpful, great communication and quick responses. Thanks for your part in our journey!
Hi Alison, Thank you for taking the time to leave such a positive review for Samuel who is based at our Maldon office. Samuel works hard to provide the best possible customer care, keeping in regular contact with our clients from the start of their journey through to exchange and completion. Your 5 star award is much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleAlice was extremely helpful and went above and beyond to help us understand and navigate the full process. As first time renters she was invaluable towards helping us secure the rental house of dreams.
5/5
GoogleDealt with Alice throughout. Absolutely fantastic. Very attentive very responsive and very assisting. Made the move and situation a lot easier. Thank you very much Alice
5/5
GoogleWe are currently dealing with Nick, Neil, Toni and the whole team at Beresfords Maldon and they have been fantastic so far. Can not fault the service and will definitely be recommending them in future!
Hi Joanna, Many thanks for the great review for the team at our Maldon office, and in particular Neil, Nick and Toni. The team work really hard to provide the best possible customer care, from the first point of contact onward. They will really appreciate your 5 star award and kind comments, and look forward to assisting you in the future. Thank you for the recommendation. Alison Horsley, Customer Services Manager
5/5
GoogleVery efficient in getting us viewings. Excellent customer service.
Hi Margaret, Many thanks for taking the time to post your 5 star review for the team at our Maldon office. The team will do all possible to find a suitable property for you to purchase based on your individual requirements. We look forward to assisting you again in the future and thank you for your kind comments. Alison Horsley, Customer Services Manager
5/5
GoogleExcellent service from the whole team with a special mention for Alice who always goes the extra mile. Highly recommend Beresfords in Maldon.
Hi Anji, I really appreciate you taking the time out to provide your feedback. I am pleased that Alice and the rest of the team in Maldon have met your expectations on a … More
5/5
GoogleVery professional. We had super support from the office and the lady who visited us. Her knowledge and approach were both excellent. Highly recommended.
Hi Andrew, Many thanks for the 5 star review for the team at our office in Maldon. I am really pleased you were impressed by the level of service extended to you and thank you for sharing your experience. Your kind comments and recommendation are much appreciated and we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleDealing with the lettings department is easy, painless and a pleasure. Very reassuring for a newbie landlord.
Hi Lesley, We very much appreciate you taking time out to post your review. It is great news that you found the process easy and painless, especially as a first time landlord. I hope we are now able to forge a good long-term business relationship with you, similar to what we have enjoyed with hundreds of other clients over many years. Steven Bond - Managing Director Residential Lettings
5/5
GoogleIt was an absolute pleasure dealing with Beresfords, they were very professional and efficient.PositiveProfessionalism
Hi Brian, Many thanks for the 5 star award and positive comments for the team at our Maldon office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleVery knowledgeable and helpful
Hi Peter, Many thanks for the 5 star award for the team at our office in Maldon. We really appreciate you taking the time to share your experience and look forward to … More
5/5
GoogleMy mother-in-law had a lovely chat with a young man today called Joey. Telling her that Beresfords are still here through this tough time and to give him a call just incase she has any questions in regards to her mortgage or houses in Maldon. Really helpful and very knowledgeable.
4/5
GoogleHelpful and encouraging but didn't last
Hi Marion, Many thanks for the 4 star award for the team at our Maldon office. Your comment indicates you were unhappy in some way during the latter part of your dealings with us, and I would be keen to gain a better understanding of your concerns? Please contact me at a.horsley@beresfords.co.uk. Feedback is important to us in order to improve our level of service wherever possible. Alison Horsley, Customer Services Manager
5/5
GoogleBrilliant estate agents. We have rented numerous properties with them as the agents and have always found them to be Helpful and efficient when dealing with anything especially alice who is always on the end of the phone. Would definitely continue to rent with them and recommend then.
5/5
GoogleThe whole team at Beresfords are extremely helpful and professional. They keep you informed at every stage of the process. I would particularly like to mention Alice Norkett who made my move to Maldon a stress free experience. I would definitely recommend them to family and friends.
5/5
GoogleI have always found Alice to be knowledgeable, approachable, professional and friendly. Thanks for all your help!
5/5
GoogleHappy to recommend. Peace of mind with regards to renting my house.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresfords's Maldon office has 116 reviews across 1 platform: 116 on Google.
Beresfords Maldon is rated 4.9 out of 5 across all 116 reviews, and 4.9 out of 5 on Google from 116 reviews.
Beresfords Maldon, 7 High Street, Maldon, CM9 5PB.
