Every review we hold for the Maldon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI personally dealt with Danny from the maldon branch, and my first experience with Beresford has been great, very helpful, very quick to answer any questions and help with anything, made my move very swift and stress free
Harry · 17 August 2024
Agent replied · 24 August 2024
Hi Harry
Thanks for taking time out to provide us with your feedback following your recent dealings with Danny. It's great that you have had a positive experience and the process has been stress free.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleAn excellent professional service from Nic Lindsell and the rest of the team at Beresfords Maldon. This was evident from the beginning where time and care was spent by Nic when taking the photos which were the best we have ever had done for a house move. The whole team at Maldon were so helpful and we highly recommend them.
Michelle · 26 March 2023
Agent replied · 28 May 2023
Hi Michelle,
Many thanks for the great review for Nic and the team at our Maldon office. The team are all dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping all parties regularly updated. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleNic and the team excelled at their tasks, especially to bring about exchange of contracts, very welcome assistance,, Highly recommend.
Templeman · 26 March 2025
Agent replied · 23 October 2024
Many thanks for the great review for the team at our Maldon office. With many years of experience, the team would have been perfectly placed to overcome any issues that may have arisen, ensuring the transaction progressed to exchange and completion. They will appreciate your 5 star award and kind recommendation. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleOlivia from Beresfords helped us get our first home together with a shared ownership mortgage! Neil ans Olivia as well as everyone at Beresfords Maldon branch were very responsive, proactive and fantastic.
Always friendly and always made sure that the job was done. Thank you so much guys for making our first purchase a massive success! Will and Beth 😊
William · 26 June 2025
Agent replied · 29 December 2025
Hi William,
Thank you for taking the time to post your 5 star award for the team at our Maldon office and in particular Olivia and Neil, your main points of contact. Your will have been in very safe hands with your first purchase as the team will guide and support throughout the process, keeping in regular contact throughout the journey. They will appreciate you sharing your experience and look forward to assisting you again in the future. We wish you many happy years in your new home.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleThank you Christine Sorrell for your efficient and friendly service. You and Debby Barnes are amazing at your jobs, you made the whole process stress free. I will definitely recommend you both to anyone who is looking for a place to live.
Don · 26 March 2024
Agent replied · 29 August 2023
Hi Don,
Thanks for taking the time to provide us with your feedback.
I was delighted to read that both Christine and Debby provided you with an efficient and friendly service and that you found the process in general stress free. It's great that you would recommend our lettings team to others and we are all very grateful for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleNic, Neil and Rebecca were excellent professionals and were invaluable in the process of buying and selling our properties. Informed, updated and ultimately effective in moving along what was a very difficult chain. Worth their weight in gold. Especially considering the dyer array of competitors in their field. You will not regret this team when they are representing you!
Thomas · 30 September 2022
Agent replied · 28 May 2023
Many thanks Thomas for the great review for the team at our Maldon office. You will have been in very safe hands as the team have many years experience in the industry. With their knowledge and expertise, they would have been ideally placed to deal with any issues that may have arisen during the process. They will guide and support throughout the transaction keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleSam at Beresfords Maldon has been first class from viewing right through the buying process. The right mix of friendly and professional. Sam was always on hand when needed. Would highly recommend Sam and the Team at Beresfords.
Matt · 26 March 2024
Agent replied · 24 August 2024
Hi Matt,
Many thanks for the 5 star review for Sam who is based at our Maldon office. Sam prides himself on the quality of his customer care and will appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GooglePERFECT, TAKES THE HASSLE OUT OF LETTING PROPERTY. Alice is just fabulous, provides a seamless end-to-end service and preempts the needs of both landlords and tenants. Extensive knowledge of the area and the ever-changing rental regulations removing any ambiguity from the process. Extremely responsive and always goes over and above on any request. I wouldn’t use anyone else.
Rebecca · 2 July 2022
Agent replied · 28 May 2023
Hi Rebecca,
Many thanks for your positive review. It was pleasing to read that your experience with our lettings team in Maldon was hassle free and that you found Alice to be extremely helpful and proactive throughout the whole process. I know she will be extremely grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleA professional service with the sale of my house; recommendations for local service providers to smooth proceedings and good communication throughout the sale process. Refreshingly straightforward and a good job, well done.
Ken · 26 January 2026
Agent replied · 26 March 2026
Many thanks Ken for the positive review for the sales team at our Maldon office. With many years of experience between them, your sale would have been in very safe hands. The team would have been perfectly placed to guide and support as the transaction progressed, whilst keeping all parties regularly updated. They will appreciate your 5 star award and kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
GoogleBeresfords were so helpful, all through the process of us buying our new home, and afterwards! Samuel was always on the end of the phone to help!
Great estate agents, would recommend them!
Sandra · 26 March 2024
Agent replied · 24 August 2024
Hi Sandra,
Many thanks for taking the time to post your 5 star award for our Maldon office and in particular Samuel, your main point of contact. The team are all focused on providing the best possible customer service, from the first point of contact through to exchange and completion. They will appreciate your kind comments and recommendation and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleBoth Sam and Niel should be commended on their patience and knowledge. Both of them worked for the sellers while we were the buyers. You wouldn’t have known it, they were always at the end of the phone and happy to help however silly the question. While most companies have decided to offer 5 recorded messages before getting through to the wrong person, either of these two can normally be reached directly within a minute.
To top it all off, the massive smile across Sams face when he got to hand us the keys is testament to how much he loves his job and cares about people.
Keep doing what you’re doing. great Job
Thank you.
Thomas · 26 March 2024
Agent replied · 1 January 2024
Hi Thomas,
Thank you for taking the time to leave such a great review for both Neil and Sam, who are based at our Maldon office. They are both dedicated to providing the best possible customer care and will do everything within their power to ensure a sale goes through smoothly. Rest assured, they will be on hand to guide and support throughout the journey, keeping in regular contact with all parties. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Care Manager
★★★★★ 5/5
GoogleI’ve just moved into a property managed by Beresfords and my partner and I have found Joleen nothing short of brilliant. She has been incredibly accommodating with the shifts we work to enable us contractors to sort out issues at the property and has chased contractors when they haven’t been in contact. Joleen has always called when she has said she would and whilst I’m sure the issues raised become tedious you wouldn’t know it as she is always happy to help and is always approachable. This has made the stressful process much easier which I’ve never experienced before with a letting agent. It really makes all the difference when renting a property and I know that any future issues will be resolved as fast as possible and with care.
Lily · 26 March 2024
Agent replied · 23 December 2024
Hi Lily,
Thank you for taking the time to leave your review. It is great that Joleen has provided you with an excellent service during your dealings with her, making your move as stress free as possible, and providing plenty of support and advice along the way. We all appreciate your 5-star rating and look forward to continuing to work with you in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleWas dealing first time with agency and was good surprised ,briliant comunication ,very helpfull, just briliant..
Egida · 15 April 2026
Agent replied · 22 April 2026
Hi Egida
Thank you so much for your recent review. It is great to read that your experience of working with us for the first time has proved an enjoyable and efficient experience. We all very much appreciate your kind words and look forward to working with you again in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleJust want to give Olivia from beresfords in Maldon a quick review, we are near finalising our new bungalow, she has been amazing, she always promptly replies to our constant questions, and just been fantastic, I don’t usually do reviews, but Olivia has gone above and beyond for us,
K · 26 March 2025
Agent replied · 10 November 2024
Many thanks for the great review for Olivia who is based at our Maldon office. Olivia prides herself on the quality of her customer care, guiding and supporting as a transaction progresses whilst keeping in regular contact with all parties. She will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleNic and Sam were a pleasure to deal with. They were friendly and knowledgeable, and pushed the chain along to a very quick completion!
Corinne · 26 March 2024
Agent replied · 6 July 2023
Hi Corinne, Thank you for taking the time to post your 5 star award for Nic and Sam from our Maldon office. I am pleased to hear you were impressed with the level of service extended to you as they work hard to progress a transaction through to exchange as smoothly as possible. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleI’ve just moved into a property managed by Beresfords and my partner and I have found Joleen nothing short of brilliant. She has been incredibly accommodating with the shifts we work to enable us contractors to sort out issues at the property and has chased contractors when they haven’t been in contact. Joleen has always called when she has said she would and whilst I’m sure the issues raised become tedious you wouldn’t know it as she is always happy to help and is always approachable. This has made the stressful process much easier which I’ve never experienced before with a letting agent. It really makes all the difference when renting a property and I know that any future issues will be resolved as fast as possible and with care.
Lily · 24 September 2023
Agent replied · 1 January 2024
Hi Lily,
Thank you for taking the time to leave your review. It is great that Joleen has provided you with an excellent service during your dealings with her, making your move as stress free as possible, and providing plenty of support and advice along the way. We all appreciate your 5-star rating and look forward to continuing to work with you in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleIt was a pleasure to meet Ryan & team at Beresford's to market and manage the rental of the family home. They have combined a very personal level of service with a high level of professionalism. They have been very quick to respond to any …
Jerry · 22 April 2025
Agent replied · 24 August 2024
Hi Jerry
I was pleased to read that our lettings team in Maldon provided a personal and professional level of service to you during the process of renting out your … More
★★★★★ 5/5
GoogleBeresfords Maldon have been excellent, both when I bought my house and when I sold it. They are friendly, professional and reliable. Neil and his team have made buying and selling a house far less stressful!
Olivia · 26 March 2023
Agent replied · 28 May 2023
Hi Olivia,
Thank you for taking the time to post your 5 star award for Neil and the team at our Maldon office. The team are all focused on providing the best possible customer care and work really hard to ensure a transaction goes through as smoothly as possible. Your kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleNic and the team are fabulous. They were able to navigate a very tricky purchase on our behalf with ease, professionalism and care.we are so grateful to them for enabling us to purchase our dream home.
Robert · 26 March 2023
Agent replied · 28 May 2023
Hi Robert,
Many thanks for the 5 star award for Nic and the team at our Maldon office. I am pleased to hear we were able to assist you competently with your purchase and … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Olivia from Beresfords, and I couldn't be happier with the experience. She was incredibly quick, efficient, and very friendly throughout the entire process. Olivia's professionalism and approachable nature made everything so much easier. Highly recommend her services!
Rachel · 26 March 2025
Agent replied · 26 March 2026
Many thanks Rachel for the great review for Olivia who is based at our Maldon office. Olivia is dedicated to providing the best possible customer care and will appreciate your 5 star award and kind recommendation. She will guide and … More
★★★★★ 5/5
GoogleSamuel was so helpful and friendly and explained everything we needed to know…very good ..five stars….very professional
Jane · 26 March 2024
Agent replied · 24 August 2024
Thank you very much Jane for the 5 star award and positive comments for Sam from our Maldon office. Sam is dedicated to providing the best possible customer care, guiding and supporting throughout a transaction. He will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleAlice was professional and friendly throughout the letting process providing us with the right amount of information and detail so that we knew what was going on. Always happy on the phone, a delight to deal with and an asset to Beresfords, thank you.PositiveProfessionalism
Paul · 25 August 2021
Agent replied · 28 May 2023
Hi Paul
Thank you so much for leaving your recent review. Reading your comments I was pleased that you found our service both professional and friendly throughout. You are correct when you say that Alice is a real asset to us and I know she will be very grateful for your kind words.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleAlice has been super helpful and very efficient finding tenants and dealing with queries.
Sandy · 26 March 2024
Agent replied · 29 August 2023
Hi Sandy,
Thanks for your positive feedback. I am pleased Alice has been both helpful and efficient in sourcing suitable tenants for your property. We are all very grateful for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleWe purchased a property through Beresford's and a special thanks to Nic Lindsell, he went above and beyond to help us when we needed it.
He's a credit to the company....
Kevin · 1 January 2023
Agent replied · 1 January 2024
Many thanks for the 5 star award and kind comments for Nic who is based at our office in Maldon. Nic will really appreciate you taking the time to share your experience as he works hard to provide the best possible customer care. He will guide and support throughout the process, keeping in regular contact with all parties.
We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.