5/5
GoogleWards Estate Agents helped me to get a home. I am so thankful to the agency especially the agent Abigail Cantrell. She was marvellous and magnificent. I really appreciate her effort. I am so happy with their work.
Trusted Agent profile · Maidstone
Wards Maidstone reviews
★★★★★
447 reviews across 2 platforms
79 King Street, Maidstone, ME14 1BG, ME14 1BG
Wards's office in Maidstone, at 79 King Street, is rated 4.7 out of 5 across 447 reviews on two platforms, including 294 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.
Awards
The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
Google5/5
GoogleWe recently had a great service from Wards in Maidstone. We are first time buyers and the team have really helped us from the first phone call. Thanks to everyone there.
Agent replied · 24 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleWe were kept up to date weekly with viewing progress and feedback, all relevant branches were marketing the property.Staff were professional and friendly.PositiveResponsiveness, Quality, Professionalism
Agent replied · 10 January 2025
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
Googlevery poor service in helping me find a house as we are a family of 4 all with full time jobs I wanted a 3 bedroom house and the real estate agent did not consider making me an appointment to see the house so not personal counselorsNegativeQuality
5/5
GoogleExcellent Mark, Holly, Sarah and Jennifer are really friendly and helpful with selling our house Thankyou
Agent replied · 24 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
1/5
GooglePoor service, ignoring emails and disrespecting agreements made
Agent replied · 24 October 2024
Dear Mr Assmann, I am very sorry that you have not received the level of service you would expect, customer service is of the upmost importance to us so it is always disappointing if we fall short of our usual high standards. If you would like to discuss the matter in more detail please contact our customer relations team on 01702 541199 and we would be happy to assist. Kind regards
2/5
GoogleReally irritating web site takes ages to find what you want
5/5
TrustpilotSeamless service
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 18 April 2026
Good afternoon, Thank you for the 5* review Wards of Maidstone
1/5
GoogleWaste of time!!!!!!!!!! Terrible service and lack of respect to the clients.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Alex Thank you for taking the time to leave a review. Best wishes, Wards of Kent ,
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
4/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards Maidstone
How many reviews does Wards Maidstone have?
Wards's Maidstone office has 447 reviews across two platforms: 294 on Google, 153 on Trustpilot (across the whole business).
What is Wards Maidstone's rating?
Wards Maidstone is rated 4.7 out of 5 across all 447 reviews, and 4.6 out of 5 on Google from 294 reviews.
Has Wards won any awards?
Yes. In The Trusted Agent 2026 awards: Wards, Maidstone won Trusted Agent; Wards, Chatham won Gold; Wards, Stoke on Trent won Trusted Agent; Wards, Chesterfield won Trusted Agent; Wards, Canterbury won Trusted Agent; Wards, Meopham won Trusted Agent.
Where is Wards's Maidstone office?
Wards Maidstone, 79 King Street, Maidstone, ME14 1BG, ME14 1BG.
