Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA big thank you to Lucy and the team at …
A big thank you to Lucy and the team at Simon Miller, Bearsted. Lucy was very efficient, friendly and professional at all times. Thank you!.
Diane · 2 November 2017
Agent replied · 16 June 2024
Being efficient, friendly and professional are great qualities to possess. It is clear that Lucy has provided an excellent service and I would like to thank you for taking the time to post such positive comments about her. I trust you will contact us again should you consider moving in the future.
★★★★★ 5/5
GoogleMyself and my partner have just bought our first house using Simon Miller & company and it was such an easy process. We had Liberty-Mai assisting us through the process, her communication and a professionalism were second to none.
I couldn’t recommend Simon Miller & Company more.
Utting · 15 June 2023
Agent replied · 14 June 2024
We take pride in providing excellent service and ensuring that our customers have a positive first-time purchase experience. We're glad that we met your expectations and thank you for choosing our company.
★★★★★ 5/5
TrustpilotFantastic, THANK YOU!
This is the second time we have used Simon Miller but our first selling as well as purchasing. Everyone is so friendly and couldn’t do enough to help us at every stage of our sale. A big thank you to Andrew and Dan who were fantastic with us. Couldn’t recommend them enough!
Steph · 3 April 2020
★★★★★ 5/5
TrustpilotThanks to Maidstone Branch
Brian and his team from Maidstone branch were more than helpful in selling my property for me. They kept me fully informed and updated me throughout the whole process. Lovely group and really friendly too which eased the whole process . Would thoroughly recommend Simon Miller should you be thinking of selling!
Mandy · 30 March 2020
★★★★★ 5/5
TrustpilotFrom my initial viewing to Sale…
From my initial viewing to Sale completion, the team at Simon Miller have been outstanding. I also used their legal services (solicitor) who were incredibly thoroughout with communication and a level of detail beyond any I’ve experienced in House purchase. I also used their recommended mortgage provider and again the best deal on the market to suit my budget and so easy to deal with. In summary- Fautless - Thank you
Sean · 26 September 2018
Agent replied · 16 June 2024
Sometimes there are great benefits to using solicitors and mortgage providers recommended by the selling estate agent. On this occasion it seems that the communication was strong which significantly enhances the chances of securing a successful exchange and completion. Please contact Simon Miller & Company should you consider moving again in the future. Good luck in your new home!
★★★★★ 5/5
TrustpilotGreat Service
Wasim and team were very good, when we had to sell our fathers house due to him going into long term care, also like to thank Claire and Stephanie from the sales team who were brilliant and kept us up to date throughout.
Julie · 14 February 2022
★★★★★ 5/5
GoogleI was impressed by their customer focused approach. My dealings were mainly with their Area Manager Wasim Amir, and their Branch Sales Manager, Kelly Smith, and both of them and their team were always available to help throughout the process till completion.
N · 18 September 2023
Agent replied · 14 June 2024
Thank you for your feedback! We're delighted you appreciated our customer-focused approach. Wasim Amir, Kelly Smith, and our team were dedicated to supporting you throughout the process until completion. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 1/5
TrustpilotWorst experience I have ever had with…
Worst experience I have ever had with an estate agent, let a photographer have the keys to my property without any notice ? After 3 weeks of signing a contract had no contact from them whatsoever ! Maybe it’s a buoyant market at the moment and their just not bothered, pretty poor to say the least ! But about what you expect from estate agents
Consumer · 30 July 2020
Agent replied · 16 June 2024
I'm sorry to hear that the service you received from our company was not to your satisfaction. As members of The Property Ombudsman (TPO) redress scheme we have an internal complaints process which we adhere to. Should you wish to contact our offices and raise a formal grievance , we will of course investigate your concerns and respond accordingly.
★★★★★ 5/5
TrustpilotFirst class service all the way!!
I can’t stress enough just how fantastic our experience was with Simon Miller during the sale of our property. We dealt with the Aylesford branch and all of the staff were extremely helpful and knowledgeable. They kept us informed every step of the way and pushed the solicitors regularly! We received the exact amount that we wanted for our property and their fee was worth every penny.
Mr · 19 September 2019
Agent replied · 16 June 2024
The Larkfield team work hard to ensure clients receive a professional service. We believe the service provided offers good value for money and I'm pleased you feel the same. Thank you!
★★★★★ 5/5
TrustpilotVery impressed
Jeremy and the team have been very attentive and responsive throughout our purchase. The speed and quality of communication has made me feel very assured that all the necessary wheels are in motion. And they were!I would highly recommend Jeremy and Simon Miller and Company more widely.
Luke · 28 November 2020
★★★★★ 5/5
TrustpilotSimon Miller highly recommended
Simon miller estate agents and especially Elliot did a fantastic job finding the perfect property for my family.They sorted out everything for me and are still looking after me.A big thank you to all the staff and would highly recommend
Robert · 14 March 2022
★★★★★ 5/5
TrustpilotJust wanted to thank Simon Millar &…
Just wanted to thank Simon Millar & Company especially Wasim and Shirley. Wasim, so glad it was you that picked up the phone 11 weeks ago. You guys have been amazing, every call and email was dealt with straight away. We couldn’t fault you. Katie and Rhaea
Katie · 3 November 2020
★★★★★ 5/5
TrustpilotI used Simon Miller’s team of agents to…
I used Simon Miller’s team of agents to sell my property in Harrietsham, Kent.From start to finish a lovely smooth operation. Very helpful, charming and happy people, which made a stressful situation a lot easier.Many thanks Wasim & team
Mrs · 17 April 2022
★★★★★ 5/5
TrustpilotSatisfied customer
We were very satisfied with the assistance of Jeremy and the team throughout our sale. No hesitation in recommending this estate agent. Very professional and proactive at every step.
SIMON · 18 April 2023
★★★★★ 5/5
GoogleWe have just purchased our second home through Simon Miller. It was a tricky sale, and the process was not straightforward, but Wasim and Jeremy and the whole team really did pull out all of the stops to secure the house for us, and we are incredibly grateful.
Will · 25 November 2024
★★★★★ 5/5
TrustpilotSelling our home has been a breeze with…
Selling our home has been a breeze with Simon Miller & Company. I loved the property file online system which gave access to all our viewings and instant feedback. The team have kept us well informed and made moving a little less stressful. Special thanks to Simon & Gemma for keeping me updated throughout the whole process. Couldn't recommend them enough!
Megan · 30 November 2020
Agent replied · 16 June 2024
We have chosen to embrace modern technology in our working practises as we feel it provides better engagement with our customers. Very rarely do I hear the selling process being referred to as a "breeze" but I'm delighted this was your experience. Please recommend us to friends and family! Thank you
★★★★★ 4/5
TrustpilotGreat from start to finish
From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house were quickly resolved. The sales progression was great. Richard worked so hard to push through our sale and was always reassuring and friendly. No hesitation in recommending the whole team!
C · 24 February 2021
Agent replied · 16 June 2024
Recommending our services to others is a huge endorsement of our company. I'm pleased you were kept well informed what can be a stressful process. Thanks for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat Service!
I enjoyed very good service from Simon Miller and co Bearsted team, from initial discussions through to completion of the sale. The team led by Richard were hands on and always available for updates or further discussions and to give advice. I never felt 'out of the loop'.
Rob · 18 December 2019
★★★★★ 5/5
TrustpilotBought a property sold by the Maidstone …
Bought a property sold by the Maidstone Simon Miller branch. Found the team there to be very helpful and very patient (I was a first time buyer). Their recommended solicitor was great as was the independent mortgage broker that works in their office. A really well knit business built to help steer customers towards professionals who just help you get through the process smoothly. Will definitely recommend.
AM · 11 February 2018
Agent replied · 16 June 2024
I hope you will be happy in your first home and trust the move wasn't too stressful.I am pleased to hear the service provided by the Maidstone office was worthy of a 5 Star review. I am sure Alex and the team will be delighted with your comments. Using our recommended Solicitors and Financial Advisor can assist greatly with the smooth running of the transaction and allows all parties to communicate well throughout, speeding up the process.
★★★★★ 5/5
GoogleHI EVERYONE, AFTER LONG SEARCH I FINALLY FIND THE BEST TEAM WITH FULL EXPERIENCE,PROFESSIONALLY,KIND AND SERIOUSLY PEOPLE, I WANT TO THANKS FOR EVERYTHING TO ALL TEAM. MILLIONS THANKS GUYS. APPRECIATE, WITH RESPECT AND REGARDS CRISTINEL C CIRSTEA.🏆 …
Cristi · 18 September 2023
Agent replied · 14 June 2024
Thank you so much for your kind words. We're thrilled to have provided you with a positive experience. Your appreciation means the world to us. If you ever need assistance in the future, don't hesitate to reach out. Warm regards from the entire team!
★★★★★ 5/5
TrustpilotWasim and the team were professional…
Wasim and the team were professional and efficient throughout. If it wasn’t for the Sales progression team I’ve no doubt it would have taken the independent solicitors another 6 months to complete. Well done to all and for their tenacity. Much appreciated.
Paul · 5 June 2021
★★★★★ 4/5
GoogleAlthough nearly a year ago since we used the services of Simon Miller & Company Maidstone and the transaction did take a rather long time, due mostly to our buyer's changing Solicitors, our experience with them was in the main positive.
Sandra · 15 June 2023
Agent replied · 14 June 2024
We're honoured to have provided you with a positive experience and grateful for your feedback. Thank you for choosing our company and for leaving us a 5-star review.
★★★★★ 5/5
GoogleFaultless service and help throughout with not only our actual purchase in Headcorn (handled in the main by Jeremy) but also two or three other viewings and general contact through office with other members of staff. Messages always promptly and efficiently dealt. No hesitation in rating 5 stars. Big thank you all round. Chris Wheal and Joan Marriott.
Chris · 15 May 2024
★★★★★ 5/5
TrustpilotSimon Miller & Co’s Professionalism
Simon Miller & Co were the first Estate Agent I contacted when I decided to sell my property as I’d had very good service from them when renting out a property. Tony Haskins valued the house and was thorough in his assessment. I had confidence in his valuation and decided to look no further. I was kept informed of viewings and prospective purchasers and advised by Hayley Champion on how to proceed. I have been informed by Hayley at every stage and she has kept in contact with me right up to completion. I have no reservations in recommending Simon Miller & Co when renting or selling a property. The staff are friendly, always accessible, efficient and professional.
Gill · 3 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
