Trusted Agent profile · Maidstone

Simon Miller and Company Maidstone reviews

4.8

★★★★★ Excellent

587 reviews across 2 platforms

36 King Street, Maidstone, ME14 1BS

Simon Miller and Company's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 587 reviews on two platforms, including 186 Google reviews rated 4.9.

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4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

401

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Knowledgeable, professional estate agent

We have been so impressed viewing houses with Paige from Simon Miller. Paige is professional, knowledgeable and friendly and we trust her completely to show us properties that she thinks would be suitable for us. Can't recommend highly enough. Thank you Paige.

Jessica · 19 June 2019

5/5

Trustpilot

Simon & Miller Wasim & Team

Wasin at Simon & Miller was fantastic from start to finish. I was able to get in contact with Wasim whenever I had any questions, as the sale of our house progressed. The whole team at Simon & Miller were a credit to the company name throughout the whole process. I would definitely recommend.

Ollie · 14 November 2020

Agent replied · 16 June 2024

I'm proud to have such and enthusiastic, professional team who are always willing to go the extra mile for their customers. Wasim and his team will be delighted to see you have taken the time to leave a 5 Star review based on your recent experience. Thank you.

5/5

Trustpilot

Fantastic service

The service I received from Wasim and the team was excellent. The communication was very good and Wasim’s polite and considered manner made him a pleasure to deal with. His knowledge and understanding helped us consistently throughout the process.

Stephen · 18 July 2020

5/5

Trustpilot

Thank you

We are so grateful to Sandra and Lindsay in the Lettings Department. We have not rented a property before and they have helped us every step of the way. They manage to combine professionalism with a relaxed and friendly approach. Exactly what we needed at a very stressful time.

Satisfied · 9 November 2021

Agent replied · 16 June 2024

I'm pleased to hear the rental process was smooth and well managed by the Lettings team. Hopefully you can now relax in your new home!

5/5

Trustpilot

Gemma Reynolds has been an amazing…

Gemma Reynolds has been an amazing point of contact for us during our time buying and selling through Simon Miller. She is an asset; her customer service is incredible and quite often goes above and beyond. Thanks Gemma!

Dan · 21 October 2020

5/5

Google

Friendly, professional, on the ball and efficient, what more could you ask for from an estate agent

Peter · 2 September 2025

5/5

Trustpilot

Sold my house through Simon Miller and they were great.

Andrew and the team at the Larkfield branch did a really good job. They sold the house in under a week and then managed the process really well thereafter. I was always kept up to date. 5 star service.

Graham · 12 March 2020

5/5

Trustpilot

Very happy, Thank you Richard!

The Simon Miller Team has impressed us throughout the process of selling our parent‘s house.However, Richard Long deserves special recognition for always being on the ball and going the extra mile when things were looking difficult. Although his job must certainly be challenging, he has always been cheerful, friendly and efficientThank you!!!

Lindsay · 20 January 2021

Agent replied · 16 June 2024

Richard Long is an extremely well respected and knowledgeable Estate Agent who has an extremely challenging role in our sales progression department. He will be grateful that you took the time to mention him by name and for leaving a 5 star review. Thank you.

5/5

Google

Very, very happy with Simon Miller & Co. From the viewings of our property by Paige at the start to the end result of completion with Kelly. Very warm, friendly, reliable and proffesional.

Richard · 15 June 2023

Agent replied · 14 June 2024

Your kind words about our friendly and professional team mean the world to us! We're grateful for your support and for taking the time to leave us a 5-star review.

5/5

Trustpilot

I would highly recommend Simon Miller.

I would highly recommend Simon Miller they have been very true to their word right from the beginning. Especially Amanda who has been extremely diligent through the entire process. She has been very proactive and on the ball the whole time.

Emma · 29 October 2018

5/5

Trustpilot

Wasim

Wasim, the person that I met on the very first day in an empty property, 1 Adisham Drive which was not even on the market. Although the eventuality didn't go according to plan due to Covid, virtual meetings and slow processes from the solicitors and mortgage companies; he help keep me in straight and narrow. I would like to thank him. A great person to work with and hope I will re-engage with him directly if not with the SM Estate Agent anyway.Thank you.

Terry · 23 August 2021

5/5

Google

Excellent service from Jeremy and the Team for the sale of house and plot and also Wassim and Team for the sale of probate property. Would highly recommend Simon Miller and Company.

Mark · 15 June 2023

Agent replied · 14 June 2024

Thank you for your kind words and recommendation! We're glad Jeremy, Wasim, and our team could provide excellent service for both your house and plot sale, as well as the sale of the probate property. We appreciate your trust in Simon Miller and Company!

5/5

Trustpilot

Snodland House Sale

Excellent service from start to finish.- Background: Selling my late mothers house in Snodland and I did not live locally.- Met with 4 different estate Agents. Andrew McGinty was smart professional and well prepared. He had details of all sales in the area, including direct Comparisons, had specific statistics and data for Simon Miller & Co and answered all my questions. I was also particularly impressed with their online portal, which despite my distance from the house meant I could monitor every aspect of the sale from marketing, and online searches through to viewings, offers and ultimately sale progress. - Simon Miller arranged Photos and EPC, promptly and professionally carried out to a high standard.- Simon Miller & Co arranged viewings at weekends, because of my distance from the house and carried out the viewings. We averaged 7 viewings over the first 2 weeks and received Offers by week 3. The Sales staff were all excellent and in addition to Andrew, I would complement, Mollie Dodd, Dan Osborne, and Hayley Champion.- After the sale had been agreed I was dealt with by Joanne Pitcher, who kept the progress of the sale moving with solicitors and updated the portal, so I could monitor Progress. In summary, many estate Agents receive bad publicity, but I can honestly say my dealings with all members of the staff of Simon Miller & Co were excellent and not only did they earn their money, but I would be happy to recommend them.

Iain · 6 July 2021

5/5

Trustpilot

Fantastic estate agents!

Simon Miller Larkfield sold our three bed house. We had three estate agents value our house. When Andrew came to value our house we instantly like his positivity and met our expectations. We had viewings before the house went on the market and once it was on the market we had lots within a few days. Our house was sold the same week with them showing people around our house. We found them to be a reliable estate agents that met our needs and got us the full asking price. What more could you want from an estate agents! We would recommend Simon Miller to anyone.

Louise · 4 July 2021

5/5

Trustpilot

Highly recommended

A top notch estate agent. Wasim is most helpful and efficient, he is very knowledgeable about property and property market, very charming and pleasant to work with.

Zhun · 7 April 2022

5/5

Trustpilot

Thoroughly recommend

Buying or selling a property is just stress and we have done this more times than I care to remember, however Jeremy B and the Bearsted team were fantastic and probably one of the best Estate Agents we have worked with. They worked really hard to help us sell my Mother's house, they priced it absolutely right and got us lots of interest. We found Jeremy to be honest and calm throughout, nothing was too much trouble for him or his team. The mistake was that we didn't use our preferred Solicitor but were advised to use a company through their recommended legal partners who turned out to be everyone's worst nightmare, even SM&Co were appologetic for the referral as they too felt let down by the Solicitor firm. To their absolute credit they went the extra mile to put things right and kept our buyers onside (who also reviewed the company in March!). The buyer's solicitor was not without fault mind you! Eventually the sale went through and everyone was left happy!

Brooks · 10 June 2021

5/5

Trustpilot

Family home sold due to divorce

Just sold my family home after a difficult divorce where my ex & I argued about just everything.Simon Miller handled the situation very well and were very professional. On top of this, our house fell through once during the process. Again, Simon Miller were very accommodating and a pleasure fra with.Thank youJimmy

Jimmy · 6 June 2020

Agent replied · 16 June 2024

I'm pleased hear that despite the sale falling through once, we were able to assist again ensuring the sale was successful the second time around. Some transactions can be more challenging than others so choosing the agent who you feel will offer the service that meets your needs is essential. Good luck with your onward plans.

5/5

Trustpilot

Exemplary Service

From the very start to finish the service and professionalism of Dan Osborne and all the team at the Larkfield office has been exemplary. They all dealt with my elderly parents in a pandemic with care & consideration. Molly & Kelly did most of the show rounds and followed the Covid rules to the letter. It was certainly the fastest and smoothest house sale under such difficult circumstances and they were a joy to work with. I have absolutely no hesitation in recommending them wholeheartedly. Thank you all..

L · 30 March 2021

5/5

Trustpilot

Well what can I say

Well what can I say? Fantastic service from Wasim Amir of the Barming office. He has been so attentive in these trying times with lockdown, to progress our sale and purchase through solicitors etc. He has been on the ball all of the time and we cannot rate him highly enough.

Susan · 24 May 2020

Agent replied · 16 June 2024

Thanks for your kind words regarding the service provided by Wasim and his team. The lockdown restrictions have presented challenges for everyone looking to buy or sell. Thanks for taking the time to leave such a positive endorsement of our company

5/5

Trustpilot

1st Rate Professional Team

Tony and his team managed the sale of our property. The whole team is very professional, they kept me up to date at all times. I would use Simon Miller again without hesitation.

David · 19 November 2020

5/5

Trustpilot

Professional Service

Wasim, Shirley and Tony Haskins were all extremely helpful and professional from start to finish which took a lot of the stress out of the process and ensured that the move was seamless

P · 19 November 2020

5/5

Trustpilot

Dreams do come true

We had 2 properties to sell the first being my father in laws bungalow and then our own as we wanted to buy somewhere more suitable for us all to live together .Wasim negotiated a very good deal for us and promised a quick sell on the bungalow and to our surprise whilst we were on holiday he got us a buyer who wanted to move in within 2 weeks !!, things moved quickly and smoothly .Due to lockdown the house we wanted to purchase seemed to be slipping further and further away and then as soon as lockdown lifted Wasim had a buyer waiting and due to him taking over negotiations with all parties in the chain we managed to secure our dream home that we had almost given up on .We would highly recommend him and his team for his determination and tenacity and going that bit further ( very often working on his day off) to get the job done .We are now really enjoying our new home and both our children are about to engage Wasim to sell their homes and find them their dream.

J · 11 February 2021

5/5

Trustpilot

5-Star Performance during a difficult Pandemic

From the initial home visit with Simon, to the multiple viewings with Paige, emails with Gemma and progression with Richard I have received nothing but a 5-star service. Everybody I have encountered at Simon Miller & Co have been professional in their approach, friendly to talk to and informed in their advice given. They have always followed government covid rules during the pandemic and put me first at all stages of the sale and purchase. This includes Paige being available out of hours and over weekends to help me attend viewings around my busy schedule.Obviously the most important things to consider when selling and buying a property are; clear and concise communication, professional customer service and honesty with delays and difficulties encountered, all of which Simon Miller & Co were exceptional in delivering.I would highly recommend using their young, dynamic and energetic team for the purchase and sale of any property.

John · 11 February 2021

5/5

Trustpilot

Excellent service from Wasim at the…

Excellent service from Wasim at the Maidstone branch and team with selling my 2 houses. Also an amazing and outstanding service from Shirley who is the after sales negotiator who worked endlessly to chase and nudge the solicitors and buyers to completion and provide regular updates.Usually once an agent has sold your property you hear very little after from them but this was not the case with Simon Miller who remained involved right up to completion. This service is very important in a world of mass factory conveyancing where there is no recourse for delays or mistakes made by your buyers solicitors

Tye · 11 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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