Trusted Agent profile · Maidstone

Simon Miller and Company Maidstone reviews

4.8

★★★★★ Excellent

587 reviews across 2 platforms

36 King Street, Maidstone, ME14 1BS

Simon Miller and Company's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 587 reviews on two platforms, including 186 Google reviews rated 4.9.

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4.9 / 5

186

Reviews on Google

This office

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401

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Google

The team at Simon Miller were brilliant at helping us find our dream home. We were very particular about the area we wanted to move too and what we required. Consequently we viewed a lot of properties. Simon Miller were the only estate agents that constantly came through with what we were looking for. Thanks to them we found the perfect place which we absolutely love. I would not hesitate to recommend their expertise to anyone.

Benjamin · 15 June 2023

Agent replied · 14 June 2024

Thank you for your wonderful feedback! We're thrilled that the Simon Miller team could assist you in finding your dream home. We're delighted to have met your specific requirements and helped you find the perfect place to love. Your recommendation means a lot to us!

5/5

Trustpilot

Simon Miller every time thanks to Wasim!

Wasim is quite literally unbelievable. From the moment I picked up the phone to enquire about a valuation, to completing on my sale, Wasim has been a shining example of what an Estate Agent in this day and age should be. Always available, always helpful and forever pushing my sale through, to the very end. Forget worrying about saving 1% extra on a fee and pay this man what he’s worth - He got me nearly 10% over market value for my property and I’m so happy with how the entire process went. Give this man a pay rise. In fact no, give this man a bloody knighthood!!

John · 27 June 2020

5/5

Google

Can’t thank Wasim, Kelly and the rest of the team enough for securing my dream home for me. Highly recommend using Simon Miller in Maidstone if you’re buying or selling a property.

Hayley · 6 December 2024

5/5

Trustpilot

I couldn’t have asked for anything more

Wasim has assisted me throughout the whole process of my sale, above and beyond, where possible, to help me in anyway.! I couldn’t thank you enough for a smoother purchase. Particularly during times such as Covid-19, where businesses involved in the process of a sale aren’t quite working to the norm; Wasim has been patient, professional in chasing loose ends through and more so, very helpful along the way which has shown a great customer care and service.I shall also add, I sold my previous property with Simon Miller which was also a pleasure to have done business with them, to satisfactory. Thank you all

Abby · 15 April 2020

5/5

Trustpilot

This company was absolutely fantastic…

This company was absolutely fantastic getting us sorted out being first time buyers. They were very punctual and catered for all of our needs along the whole process. Being a first time buyer there are obviously a number of stresses and worries that you have, Wasim Amir and his team also recommended a solicitor that was absolutely fantastic. The whole team and the solicitor was great during this time of the corona virus and even with that going on everything continued smoothly as it should and we were kept fully updated at all times. We are now moved in and very happy with our home. Top marks.

Rancid1987 · 11 April 2020

5/5

Google

From the initial valuation to the completion of our sale, simon miller handled everything perfectly, wasim and the team at the Maidstone branch were courteous, informative and professional throughout from arranging photos through to viewing, our house was sold quickly as wasim had promised and the team kept us informed at all times as to what was going on, if you need a proper estate agent I would heartily recommend simon miller Our thanks to all at Maidstone branch David and debra

David · 4 December 2024

5/5

Trustpilot

Wasim from the Barming Branch

We have just completed on the sale of our house which went through very quickly. We put our house on the market with Wasim on Christmas Eve and by Jan 13th we had a buyer and completed the 27th March. Wasim was there with at every moment answering all of our queries, his in-depth knowledge of the market knows no bounds and is a wealth of information.We would definitely recommend Simon Miller Estate Agents for selling your house, nothing is too much trouble. We also wanted to thank Ben who was always very courteous and always took our calls with the utmost professionalism. Very well done to all of you.

Rebekah · 31 March 2020

5/5

Trustpilot

Bought a property from Simon Miller

We bought our property last year which was being marketed by Simon Miller. Wasim was very professional and kept us in the loop during the negotiations and was kind enough to arrange multiple viewings. Will definitely be using him again in the future.Regards,Jawad and Bushra

Jawad · 2 February 2021

Agent replied · 16 June 2024

We certainly hope you will use our services again in the future.Thank you for taking the time to leave us a 5 star review.

5/5

Trustpilot

Excellent customer service from a team that really makes a difference

The whole team at Simon Miller, West Malling were never anything less than fantastic when selling my home. They stepped in when I was completely failed by another estate agent and worked hard to get my property back on the market as quickly as possible. As a bit of a novice when it comes to buying and selling properties they supported me every step of the way. I was always filled with confidence that they were doing everything needed to get the right people viewing my property through to getting the right offer. At the end of the process they really helped chase all parties solicitors involved in the chain, making the process a lot easier for me. I couldn’t fault any part of my experience with all the team at the West Malling branch in particular Kelly and Isabella and am so grateful for all the hard work they all put into the sale of my property.

Lauren · 20 February 2020

5/5

Trustpilot

Efficient Service

Used Simon Miller a while back when considering moving house. Gemma was very efficient in sending us suitable properties and very polite and helpful on the telephone. We decided to stay put but will definitely be back should we decide to move in the future.

Mark · 30 November 2020

Agent replied · 16 June 2024

We hope that you will allow us to assist you when you eventually decide to move. In the meantime, I would like to thank you for taking the time to leave such positive comments about one of our valued staff members.

5/5

Trustpilot

Paige at Simon Miller keeps me in touch

Paige has been exceptional at keeping me informed about my sale. Many agents just don’t bother to pass on feedback but Paige does this every time and helps me feel connected. She is always cheerful and professional so is a joy to work with.

Ms · 2 February 2021

Agent replied · 16 June 2024

Paige is such an integral member of the Maidstone team. She works tirelessly to keep everyone well informed throughout the sales process and always does so with a smile on her face. She will be delighted that you took the time to mention her by name. Thank you

5/5

Google

Can't speak more highly of Simon Miller & Company especially Liberty-Mai. They were extremely helpful throughout the whole purchasing process and kept me constantly updated.

Klara · 15 June 2023

Agent replied · 14 June 2024

Your satisfaction is our top priority, and we're thrilled to hear that our team was helpful throughout the process. Thank you for taking the time to leave us a 5-star review and for your support.

5/5

Google

Wonderful experience with Wasim and team. Wasim helped in the final days talking to the chain and get things moving and changing dates as desired. Thank you Wasim and team

Vinod · 6 December 2024

5/5

Trustpilot

Excellent service

Mollie and Paige were involved with arranging viewings and were friendly and professional in all their dealings.Dan was great in progressing the sale once an acceptable offer had been received. He kept in touch and managed to keep the sale on track despite the difficult situation.Thanks.

Martin · 17 April 2020

Agent replied · 16 June 2024

Great to hear such positive comments about several members of the Larkfield team. They all work very hard to ensure their exceptional service standards are maintained at all times.

5/5

Trustpilot

Simon Miller West Malling - excellent service

Simon Miller West Malling have just helped us sell and buy a house and I have to say their service has been excellent. We first dealt with Tony who was friendly, professional and courteous. He valued our house realistically and got as a very good offer from reliable buyers very quickly. He was also responsive and helpful with the house we bought as well. Great service Kelly then took our projects to completion and I was hugely impressed by the service we received. She is friendly, efficient, communicative and kept right on top of everything. The process was a long, slow one (no fault of the agents) but Kelly’s hard work and determination was instrumental to seeing this to a closeWhen we next move I have no doubt whatsoever that we’d use these guys again. Thank you

Nick · 8 June 2019

5/5

Trustpilot

Simon Miller Snodland . Very professional . And go the extra mile to help !

A huge big Thank you to Simon Miller in Snodland Kent . The experience of selling and buying a property can be very stressful but the staff here were so helpful every step of the way from start to finish . Special Thanks to Mike Stewart who worked so very hard on our behalf , contacting all of the solicitors , keeping us fully updated every moment of the day and eventually pulling the whole sale together for us on a very tight time frame . He was amazing ! Even on his day off , he still worked for us. Also Thanks to Harry Longfield who was in constant contact with us and taking us to visit the empty property on several occasions without a problem . Very professional and patient whilst we measured etc . A very professional helpful branch of Simon Miller who really do go the extra mile ! Thanks Linda & Mark

Linda · 11 May 2019

5/5

Trustpilot

Many estate agents have a bad…

Many estate agents have a bad reputation but the staff at Simon Miller really are second to none. The professionalism, customer service, super fast communication and market knowledge of these guys really did amaze me. The buyers solicitor was absolutely terrible but these guys kept pursuing and overcoming many problems. Special thanks to Samuel Edmonds, a true credit to the company whose communication was impeccable and really did put me at ease at every stage, regardless of what problems arose, which was no fault of him or Simon Miller. This genuinely is the easiest review I have ever written and I have already recommended one friend to them who was close to going with the dreaded Purple Bricks (steer clear). Thanks guys and gals.

Chris · 20 April 2019

5/5

Trustpilot

Excellent Service and People

From the first contact when we needed a probate valuation to completing a successful sale of the property, Wasim and his team have been professional, efficient and a joy to deal with.Contact in the early stages was perfect, especially at such a sad time for us and with the service offered ( and executed ) we had no hesitation in choosing Simon Miller to market the property and were very glad we did.

Richard · 18 June 2021

5/5

Trustpilot

Amazing from Simon Miller

As in tune there were many bumps along the way from solicitors and other people in the chain. However, Simon Miller and especially Richard Long in the sales progression team were amazing. Without Richard I am positive it would have all fallen apart.

James · 9 December 2020

Agent replied · 16 June 2024

Richard is an expert at keeping sales together! The sales process can be fraught with issues arising at the last minute which can increase stress and anxiety. Thankfully, you were in safe hands. Thank you for taking the time to leave a review.

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish. Harry was our estate agent and was always on the other end of the phone, failing that Michael the manager filled in and helped massively too. Would very much recommend, especially compared to some other local services that we dealt with.

Ben · 25 July 2019

Agent replied · 16 June 2024

Great to hear your moving experience was a positive one. Some transactions can be extremely challenging so it is essential that your Estate Agent is proactive and keeps you well informed throughout the process. Kind regards

5/5

Google

Wasim and the team at the Simon Miller Maidstone office were excellent throughout the process of selling our home this year. Would recommend them.

Shirley · 15 June 2023

Agent replied · 14 June 2024

Thanks for taking the time to leave a 5 Star Review regarding the service provided by Wasim and his team.

5/5

Trustpilot

Richard Long was very helpful in…

Richard Long was very helpful in communicating with the vendors, and giving guidance throughout the whole buying process. As first time buyers we found the experience quite daunting, but Richard was great at guiding us through the purchase. We are very grateful!

Evija · 15 February 2021

Agent replied · 16 June 2024

I'm pleased to hear Richard was able to offer you guidance throughout your purchase. I hope you will entrust us with your sales should you choose to move at some stage in the future. Thank you.

5/5

Trustpilot

A Big Thank You

I am so grateful to Richard Long, its been a stressful time pushing this move through what with my first buyer pulling out and having to contend with 2 lockdowns, Richard has been supportive and professional the whole way through. Thank you.

Michelle · 15 February 2021

Agent replied · 16 June 2024

I'm sorry to hear your first buyer pulled out but am pleased to understand we were able to secure another buyer who successfully purchased your property. Moving can be very stressful so to have an experienced Sales Progressor such as Richard keeping you updated must have been ver reassuring. I hope you will recommend our services to others. Thank you

5/5

Trustpilot

Simon Miller - Cannot thank them enough

With no exaggeration we cannot thank Samuel Edmonds in paticular enough for his hard work in keeping us informed on all matters, at times going even beyond his duty to make sure we were satisfied.All of the staff at Simon Miller were so helpful and made what is so often a very stressful situation into a pleasure to have real caring people helping to get through the moving process.Clearly if we were to move again or have the opportunity to make a recommendation then Simon Miller would be first choice.

Stephen · 16 November 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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