Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBen Lumley saves the day
Second time we’ve used Thomas Sanderson, were disappointed this time by the lack of communication and delay in production. However this more than made up for by the expert service and installation of Ben Lumley who does a perfect job and made up for this. It is down to Ben that we would use again if required.
Graham · 23 October 2020
★★★★★ 1/5
GoogleMent to have a viewing today but given wrong address twice. Wasted my day and I ended up not going.NegativeResponsiveness, Quality, Professionalism
Chelsie · 16 June 2021
Agent replied · 15 June 2024
Hi Chelsie. We are sorry that you were unable to find the new build property that you had arranged a viewing on. We were waiting for you to arrive at the property and we tried to call you several times when your viewing time arrived and went, however the phone line kept cutting out. We have tried several times to contact you by phone and email to see if you would like to re book your viewing. If you are still interested then please call us on 01622 577 577. Best Wishes.
★★★★★ 1/5
TrustpilotWorst student agency
Beware! Stay far far away from Sandersons in Kent as a student letting a company. They will lure you in with "discounts" and then after tying you into a contract, they will bombard you with hidden payments and then punish you with late fees and fines without mercy after carefully crafted (really confusing) payment dates to make up for their "discounts" and more.
Hussain · 11 January 2017
★★★★★ 5/5
GoogleEfficient and professional service. Bought a property via this agent and impressed enough to use them to sell my own.PositiveResponsiveness, Professionalism
Barbara · 16 June 2021
Agent replied · 15 June 2024
Thank you for your lovely words Barbara, it has been a pleasure working with you on this purchase. Best Wishes, Charlotte
★★★★★ 4/5
GoogleWhilst I haven't listed my property for now, I was impressed with Alex who came across as professional & sincere.PositiveProfessionalism
Elisa · 16 June 2021
Agent replied · 15 June 2024
Hi Eliza,
Thank you for your kind review, I am glad you were impressed. Please let us know when you are ready to put your property on the market.
Kind regards
Alex
★★★★★ 5/5
TrustpilotVery professional outfit
Very professional outfit. Installation of kitchen blinds scheduled two months in advance and Glen arrived six minutes early on the appointed day. He got down to work and the job was done in 45 minutes - no fuss, no mess, no bother. What a pro! The blinds work perfectly and look great. Thanks, Glen.
Jan · 15 October 2020
★★★★★ 5/5
GoogleThanks Sandersons number one customer service
Staff are efficient and caring.
We have had stress free 4 years renting.
Many thanks
Maria · 16 June 2020
Agent replied · 15 June 2024
This is great to hear. Thank you for taking the time to leave this as a review.
★★★★★ 5/5
GoogleVery professional service to find tenants for my house.
Would highly recommend the team at Sandersons
Helen · 16 June 2020
Agent replied · 15 June 2024
Thank you for this 5 star review.
★★★★★ 5/5
TrustpilotProblem with Pebble.
Had a problem with the pebble for the blind in my study. James came when he said he would and sorted it out very quickly. An asset to the Company and its customers.
J · 12 October 2022
★★★★★ 5/5
GoogleVery professional and friendly local estate agents
Keith · 16 June 2021
Agent replied · 15 June 2024
Hi Keith,
Thank you very much for your kind words. We are happy to help.
Kind regards
Team Maidstone
★★★★★ 5/5
GoogleGreat service, highly reccomendPositiveResponsiveness, Quality, Professionalism
David · 16 June 2020
Agent replied · 15 June 2024
Thank you for your review.
★★★★★ 1/5
TrustpilotSales side very good
Sales side very good. Once passed over to the Progression Team it all ends rather messy I am afraid.
S · 28 February 2023
★★★★★ 5/5
GoogleGreat staff, professional service. Highly recommended
Matt · 17 June 2018
Agent replied · 15 June 2024
Thank you Matt, the team really appreciate the recognition for all of their hard work. All the best, Sandersons
★★★★★ 1/5
GoogleTerrible service, dishonest agents on all grounds.
Lola · 16 June 2023
★★★★★ 5/5
TrustpilotRichard...A fitter for…
Richard...A fitter for Sandersons....carried out his work in a calm and tidy manner ,a very personable chap and a credit to a top company
Mr · 5 December 2020
★★★★★ 5/5
GoogleBeautiful landmark with fantastic surroundings
Anthony · 16 April 2023
★★★★★ 5/5
GoogleExcellent!
Charlotte · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review.
Much appreciated
from the Sandersons Team
★★★★★ 5/5
TrustpilotExcellent service from Glen Ford who…
Excellent service from Glen Ford who fitted our shutters,he was friendly professional and did an amazing fit!
Stephen · 24 July 2020
★★★★★ 5/5
Trustpilotconservatory clean.
I have just had my conservatory cleaned inside and out. The result is beyond brilliant. It could be brand new.
Elly · 25 September 2018
★★★★★ 5/5
TrustpilotVery professional service from Lee…
Very professional service from Lee Steele at sandersons.We are thrilled with the shutters
Lynn · 25 July 2020
★★★★★ 5/5
TrustpilotShutters
Very well made, really pleased I had Sanderson, the fitter was very good, first class shutters
Linda · 8 March 2017
★★★★★ 5/5
TrustpilotBeautiful product and efficiently…
Beautiful product and efficiently installed by Dave
Elizabeth · 24 November 2020
★★★★★ 5/5
GoogleRating only, no written review.
N · 16 June 2023
Agent replied · 15 June 2024
Thank you for leaving us a 5 star review.
Best Wishes
★★★★★ 5/5
GoogleRating only, no written review.
Kelvin · 16 June 2022
Agent replied · 15 June 2024
Thank you for this great 5 star rating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.