Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleWe work very closely with Robinson Michael & Jackson and they are fantastic agents who are always efficient, professional, polite and great to work alongside and I would highly recommend them. Great company thanks for all your hard work.
Thank you so much for your amazing review! 🌟😊 We’re thrilled to hear you’ve had such a positive experience working with our team 🏡 …
5/5
GoogleTilly was super friendly, polite and helpful. With her prompt replies, she assisted us in every way possible, and made the whole process so smooth. I would recommend Tilly to all friends and family members.
Dear Alicia, Thank you so much for your wonderful review! We're thrilled to hear that Tilly provided you with friendly, polite, and helpful service. She always strives to make the process as smooth as possible and your recommendation means a lot to us. We'll be sure to pass along your kind words to Tilly. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson,
5/5
GoogleSo nice place and good presentation thanks for viewing
Thanks for the great review! We appreciate your support. Kind regards, Robinson Michael & Jackson Maidstone
2/5
GoogleVery poor on communication. Details loaded wrong initially despite paying for professional photos. Had to chase constantly for updates and to get them to follow up with solicitor and sellers agent when actions were necessary. Branch manager …
Hi Mike, Thank you for sharing your concerns. … More
5/5
GoogleWe had a viewing with Ellie on Saturday and found her to be very well prepared and knowledgeable. She was able to answer all our questions on the spot, which made the whole experience very smooth and professional.
Hi Fran, Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie was … More
5/5
GoogleThe lettings team were so accommodating but specifically Erin came across incredibly warm and was really nice. Very professional and informative in her viewing. Thank you again Erin for making this process easier
5/5
GoogleI’m extremely happy with the whole service. I want to thank Ellie she was amazing answered all questions and gave me all the information I needed. I was always kept in the loop, such professionalism. I would highly recommend.
Good afternoon Lillie, Thank you for your lovely review regarding Ellie and the service provided. We're glad she has provided excellent service and been of help to yourself. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleEllies enthusiasm to assist is inspirational, she has a focused attitude to undertake and do the very best for all of her clients. With her valued experience within the specifics of sale and customer support she …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie’s enthusiasm, experience, and bubbly personality could make your experience easier and enjoyable 🏡 …
5/5
GoogleI have recently been dealing with Danny at RM&J and he has been honest, communicative and responsive to my every question/need. Everyone here has been amazing and would highly recommend to all. Amazing customer service all round
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Danny could be honest, communicative, and responsive 🏡 …
1/5
GooglePoor Overall service. Letting unclean flat out with a lot of things that needs to be fixed like radiator is unacceptable.
5/5
GoogleMy experience was stress free and I had good communication. I am happy with the team
Thank you for the wonderful feedback! We’re so glad we could make your experience stress-free. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleTilly showed us round a potentially property over the weekend! She was really kind and helpful throughout. She was able to answer all the questions we had and also understood exactly what we was looking for
Hi Dannielle, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly was … More
5/5
GoogleI have been speaking with Tilly from the Maidstone office, and I would highly recommend getting in touch with her. She’s a good listener, she’s consistent, clear with everything and she was precessional during our viewings.
Hi Claudia, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We're thrilled to hear that our team, … More
5/5
GoogleEllie and Jody have been amazing. In fact everyone throughout has. Spoken to a few different people and have all been fantastic. Quick responses, friendly and happy to answer any questions or find out for us!
Thank you so much for your wonderful feedback! We’re thrilled to hear that Ellie, Jody, and the rest of the team made such a positive impact throughout your experience. Providing quick responses, being friendly, and being there to answer … More
5/5
GoogleAll the staff I have met from the branch have been super professional and respectful of how they come into the home. They give prompt updates of any issues and I would highly recommend their service.
Thank you so much for your wonderful review! 🌟😊 We’re thrilled our team could be professional, respectful, and keep you updated 🏡 …
5/5
GoogleJody has/is going above and beyond to keep me informed and up to date with the selling of my property. I would highly recommend! Jody is making the process a lot less stressful!.
Thank you Bethany for the kind review. I appreciate selling a property can't be a stressful time and I'm glad that you've found the service to be helpful. Thanks Jody Collins Robinson Michael & Jackson
5/5
GoogleI was looking forward rent a house and I really find the perfect house for me and for my family,Ennis and Stacey hepled me in every way they could and I got settled in my new home. Thank you so much Ennis and Stacey.
Good morning Huseyin, Thank you for your review about Ennis and Stacey. We're glad you're settling in well in your new home. We wish you the best, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleWhen we decided to put our house on the market back in March of this year, we knew that it may well turn out to be a very stressful ordeal. Fortunately we chose the right Estate Agents that guided us through the exercise from beginning to end. The staff at Robinson Michael and Jackson could not have been more efficient. We would like to send a big thank you to TJ and Jodie who looked after our file and constantly kept us informed and updated. Bravo guys and thank you again.
Dear Catering Online, Thank you so much for your glowing review! We're thrilled to hear that our team at Robinson Michael and Jackson made your house-selling experience stress-free and efficient. TJ and Jodie are indeed dedicated to providing excellent service, and we'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on the sale of your house, and thank you once again for choosing us! Best regards, Robinson Michael & Jackson.
5/5
GoogleTelephoned to enquire about a property of interest. Prompt viewing arranged. Links for viewing sent straight away. Very smooth and hassle free. Confirmation telephone call day before. Roll on the viewing today!
Thank you so much for your kind words! 🙌 We’re thrilled everything went smoothly and hassle-free 🌟😊🏠 …
5/5
GoogleWould recommend 100% from Tilly would started the process to Jodie who was a massive help dealing with the whole paperwork/onward purchase! Extremely helpful and always available to talk through anything we had issues with!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Tilly and Jody could guide you through the process and make everything smooth 🏡 …
5/5
GoogleJody has been very helpful as she has proactively given us an update on our house purchase on a consistent basis, and has been quick to respond to any queries that we have
Hi Daniel, Thank you for taking the time to leave a review. It was a pleasure to assist in the purchase of your new home! All the best Jody Collins Robinson Michael & Jackson
5/5
GoogleTop tier customer service from Anna I smell promotion
Thanks for the wonderful review! We’re so glad you had such a great experience with Anna. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleEllie was very professional in dealing with my needs over the phone and helpful. …
Dear Annabella, Thank you for your positive feedback! We're glad to hear that Ellie and Tilly … More
5/5
GoogleTilly was very polite, well informed about the property and represented her company very well!
Good afternoon, Thank you for your kind words! We're glad Tilly made a great impression. If you … More
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Yes. Robinson Michael & Jackson Maidstone won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Maidstone a message.
