Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Maidstone won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleHad the pleasure of viewing property's with Libby B from Robinson Michael & Jackson Maidstone when searching for our new home. She was a delight to deal with throughout, always keeping us in the loop and guiding us through the process, …
Hi A, Thank you so much for your wonderful feedback! ⭐⭐⭐⭐⭐ We're thrilled to hear that … More
5/5
GoogleThe service I received at this estate agents was exceptional. As a first time buyer, I was worried about what sort of service I’d receive as I heard the horror stories of other businesses. However, I can’t recommend this business enough. …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Skye could make your first-time buying experience stress-free and enjoyable 🏡 …
5/5
GoogleWe’re very early on in the home buying process but we have only had a positive experience so far with Ellie @ RMJ. She’s been really accommodating with viewing times, very responsive to calls and emails, she is knowledgeable about the …
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Ellie and Jody could make your home-buying experience so smooth and positive 🏡 …
5/5
GoogleThe customer service I have received from Ellie has been amazing. Ellie listened to exactly what I asked for in a property and we put an offer in on the 1st property we viewed with her! My experience with this company has been lovely.
Good morning, Thank you for your kind words regarding Ellie and her service. We'll be sure to pass this feedback along so she can continue to help clients to the best of her abilities. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleAs a first time buyer the process has been very daunting. Jody has helped me immensely not only with becoming confident with the buying process but she goes above and beyond to help find houses that fit my criteria. Thank you Jody for everything so far.
Hi Ellena, Thank you for your review regarding Jody, glad she has been able to make this time slightly less stressful for you! Wishing you all the best with your future purchase. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleStaff was really professional and nice
Thank you for the wonderful feedback! We're glad to hear our team provided you with professional and friendly service. Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
1/5
GoogleGenuinely wish I'd had the experience that everyone else seems to have done. Dealing with Robinson Michael & Jackson has been one of the most stressful unpleasant experiences of my life. …
Dear Harriette, Thank you for sharing your feedback. We're deeply sorry that you received such a different experience compared to what most of our clients enjoy. … More
5/5
GoogleGreat communication and friendly staff
Thank you for your 5-star review! We're so pleased you had a positive experience with our team. We look forward to helping you again in the future. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleWe sold our house with RMJ and they have been fantastic from beginning to end. Special mentions to Danny and Jody, thank you so much for being so supportive and responsive throughout the whole process!
Thank you for your wonderful feedback! We’re delighted to hear that your experience with RMJ was so positive. Danny and Jody will be thrilled to know their support and responsiveness made a difference throughout your sale! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleJody has been great at overseeing this process and keeping me informed of developments, and Kacy has acted excellently on my behalf.
Dear Rob, Thank you for your feedback! We're thrilled to hear that Jody and Kacy have … More
5/5
GoogleHighly recommend. Jody has been efficient, polite, and helpful throughout the process, and helped to make things run a smoothly as possible
Dear Siobhan, Thank you for your recommendation! We're thrilled to hear that Jody provided … More
5/5
GoogleI had a good experience with Robinson, Michael & Jackson. The team are super friendly, helpful, and really took the time to understand what I was looking for. Ellie in particular was a great help to answer my questions. Definitely recommend!
Thank you! 😊🙏 We're so glad we could help, Ellie appreciates the shoutout! 👏⭐ Your recommendation means the world to our team! 🌟 …
5/5
GoogleI had help in looking for a new home from the lovely Tilly recently and she has been absolutely amazing! So helpful and attentive, I would absolutely recommend getting in touch with her if you are looking for some expert advice!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly could be so helpful and attentive 🏡 …
5/5
GoogleT-J , i know this man for nearly 10 years and his always been working very hard with his job , he is a great guy and very friendly, if you looking to rent or to buy property's talk to him,
Thank you so much for your kind words! 🌟😊 We’re thrilled to hear your long-standing experience with TJ has been so positive 🏡 …
5/5
GoogleVery helpful and great to sell with, massive thank you to Jody at the Maidstone branch for all your fabulous work with helping with not only our sale but our onward buy aswell!
Dear Holly, Thank you so much for your wonderful review! We're delighted to hear that Jody from our Maidstone branch provided such helpful assistance with both your sale and onward purchase. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson, Michael and Jackson.
5/5
GoogleBecky was nothing short of amazing, dynamic and charismatic! She showed us around the property and was very knowledgeable on all aspects as she answered all our questions with enthusiasm.
Dear Thierry, Thank you for your wonderful feedback! We're delighted to hear that Becca provided such amazing service during your property viewing. Her enthusiasm and knowledge are qualities we value highly. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleReally helpful team, Ellie was always quick to answer the phone and happy to help us with finding my dream home.
Dear Maria, Thank you for taking the time to leave Ellie a review! … More
5/5
GoogleAmazing service and support from Jody @ RMJ Maidstone, continuously updating as we progress through a home buy, super friendly and an absolute breath of fresh air in what can be a stressful situation. Many thanks …
Thank you so much for your kind words! 🙌🏡 We’re thrilled Jody could provide amazing service and support 🌟😊 So glad she made the process friendly and stress-free, a true breath of fresh air! 🍃🏠✨ …
5/5
GoogleWe are purchasing a house through Robinson Micheal and Jackson and have been communicating with Jody throughout. She has gone absolutely above and beyond to keep us updated throughout the whole process, I cannot fault her support. She has …
Thank you so much for your amazing review! 🌟😊 We’re thrilled Jody could go above and beyond to keep you updated and supported throughout your house purchase 🏡 …
5/5
Googleexcellent customer service from sophia
Thank you so much for your review! We are happy Sophia has helped with your property search. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleI was recently recommended this estate agent. I can now see why. Danny arrived promptly and had clearly done a lot of background work prior to the appointment, which was very impressive. The house was marketed and an offer was made within the first couple of days. Following on, I have been liaising with Jody in the office who is equally as efficient as Danny. She is extremely helpful and informative and nothing is too much trouble. I highly recommend them if you’re looking for an agent to sell your property. First rate service!
Hi Paula, Thank you for your kind review! It’s been a pleasure working with you! Kind regards, Robinson Michael & Jackson
5/5
GoogleI would like to say they were quite prompt and very helpful and looking after all our requirements and answering all our queries. Ennis and Stacey were very kind, professional and very helpful throughout our journey. Thank you guys. Good luck.
Good afternoon, Many thanks for your email regarding Ennis & Stacey and the service you have had. It's been a pleasure to work with you and assist in finding your next home. Wishing you the very best in your new home, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleWe're in the process of purchasing through Robinson Michael and Jackson. Ellie showed us around initially and was really warm and friendly answering all of our questions. Following this, during purchase we have been working with Jody. We …
Dear Alex, Thank you for your review! We're glad to hear you had a positive experience with … More
5/5
GoogleThe team at Robinson Michael & Jackson are always responsive and efficient, which is reassuring for a landlord. I liaised more recently with Natalie in the Property Dept. who was thoroughly knowledgeable and helpful with my queries. Very pleased.
Hi Angela, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Natalie … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Michael & Jackson Maidstone won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Maidstone branch at EA Masters 2022.
