Trusted Agent profile · Maidstone · Kent
★★★★★
942 reviews across 2 platforms
Unit 3 - Galleon House 87 King Street, Maidstone, Kent, ME14 1BG
Part of haart, see every office.
haart's office in Maidstone, Kent, at Unit 3 - Galleon House 87 King Street, is rated 4.7 out of 5 across 942 reviews on two platforms, including 898 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
1/5
GoogleMiss represented the home. Boiler did not work for weeks. If anything is out of place at viewing make sure it is fixed before you move in. Did not carry out repairs for months! Never agree anything with these agency on phone. Have them send everything via email, else they will deny it. The most incompetent property manager I'd ever encountered. Never use them!!!
5/5
GoogleReceived fantastic service from the outset from Ryan initially, then clear, concise communication and instruction from Karen, Shelly and Michael. kept in the loop on everything with no hidden agendas. Thank you
Hi Russell, Thank you very much for your kind review! We are delighted you are happy with the service! Kind regards, Ryan Cooper
5/5
GoogleHaart were great during our rather stressful long distance move during the pandemic. Very professional, friendly and calming during our many panicky moments! Would recommend them. Gareth, Karen and Michael all especially helpful.PositiveResponsiveness, Quality, Professionalism
Hello to you both and thank you so much for your kind feedback - we were so pleased to be part of this move and wish you health and happiness in your new home.
5/5
GoogleGreat help especially Ria and Emily. All the queries answered promptly and to utmost satisfactionPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleContacted Haart with regards to a property in Maidstone, unfortunately the property had been let agreed. This was not a problem for the agent I spoke to, George, who took into account all the details we wanted from our perfect property, even the very strange request of high ceilings and door frames for my 6'9 partner. I cannot recommend Haart enough, they have been so helpful in finding us our perfect home.
5/5
FacebookKieran was very helpful and gave good advise, he made me feel very at ease and answered all my questions... very informative young man. Would definitely recommend!
5/5
GoogleMolly and Ria helped us so much. Great attitude, helpful and kind. Thank you!
Hi Lilly, Thank you very much for your kind feedback, It was a pleasure helping you both. Kind regards Molly Walker haart residential lettings Maidstone
5/5
GoogleGreat service! Ria answered all our questions swiftly. She picked up the keys and found tenants for us within 3 days! I would definitely recommend her!
Hi Joanne, Thank you for your five start review. We are looking forward to moving your tenants in and working with you and Paul. Kind regards Ria haart Residential lettings.
5/5
GoogleVery helpful! Amy was very friendly and made us feel comfortable and helped us with lots of information on becoming first time renters!.
5/5
GoogleRia-ann was friendly, professional and informative; she was able to answer all of my questions I had about requiring a guarantor and what my next steps are. Thank you.
Hi Dionne, Thank you for your kind feedback! Kind regards Ria-Ann Tolley Lettings Branch Manager
5/5
GoogleGreat company to work alongside! Alycia in the office makes our job much easier, highly recommend Haart maidstone :)
Hi Morgan, thank you for the kind words. Always a pleasure working with you. Kind regards, Alicia Turner, Property Management
5/5
GoogleKaren helped my partner and I find a gorgeous home - she was so helpful and responsive and we cannot thank her enough. Highly recommend haart estate!
Dear Zoe, thank you so much for your kind feedback regarding Karen from our sales team and we look forward to seeing you through the whole process.
5/5
GoogleHere at Property 24 Maintenance we are lucky to an approved Haart maintenance company. Stuart Kelly gives us plenty of interesting jobs and is a pleasure to work with.
Hi Property 24 Maintenance! Thank you for your review, we love working with you as one of our approved contractors. haart Residential lettings
5/5
GoogleRiaAnn was incredibly helpful and extremely polite, thank you so much
5/5
FacebookJust had Richard over for a valuation I feel he was very honest cam across very well, very knowledgeable. The time of the appointment was brilliant allowed me to get on with rest of day. 5 stars thanks very much
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleI used Haart to sell a property and found all the staff very helpful. If there was anything I didn't understand they were happy to explain everything at every step, would definitely recommendPositiveProfessionalism
Dear Tina, thank you so much for your kind feedback we are so pleased to have helped you with your move.
5/5
GoogleHere at Property 24 Maintenance we are lucky to an approved Haart maintenance company. Stuart Kelly gives us plenty of interesting jobs and is a pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Hi Property 24 Maintenance! Thank you for your review, we love working with you as one of our approved contractors. haart Residential lettings
5/5
GoogleMy experience with Haart Maidstone has so fare been very good. Very attentive and supportive customer service. Ryan and Charlotte have been amazing and extremely supportive.PositiveQuality
Hi Suzy, thank you so much for your kind review! We are delighted you are happy with the services thus far! Kind regards, Ryan Cooper
5/5
GoogleGood service, very quick
Hi Aaron, Thank you for your feedback on Abdul in the Property Management Team. Kind regards, haart Property Management.
5/5
GoogleGeorge was very helpful, polite, and always ensured I was kept up to date with new properties that fit my criteria.
5/5
GoogleGreat service from Karen,Michael and Gareth, they helped us get a great price for our property and were always available to speak to even throughout the Christmas period and lockdown, would definitely recommend.
Dear John, thank you so much for your kind feedback and we look forward to helping you through the sale.
5/5
GoogleMolly and Ria-Ann couldn’t have helped me more as a first time mover! Really thankful for them to help me, so reassuring and helpful!PositiveResponsiveness, Professionalism
Hi Eden, it was a pleasure to help you find your new home. If you have any more queries then please feel free to contact me! Kind regards, Molly Walker haart residential lettings.
5/5
GoogleWhere selling agent for property I was buying. Efficient at passing on messages, chasing things when asked and needed, polite, professional and took me at my word, which I very much appreciated.
Dear Mark, thank you so much for your kind feedback about your experience in buying through us, we wish you every happiness for the future.
1/5
GoogleDon’t ever use heart ... had rubbish after rubbish with them and now finding out they won’t help you get out of one house into another after problems with previous landlord not fixing things they don’t care..
Hi Mr Tench, we regret to hear that you are displeased with your recent experience with our lettings team. Unfortunately this page is not the letting page it's for the sales team so we would really appreciate it if you could remove these comments and put them on the correct links. Just search haart lettings Maidstone. We have passed your comments onto the Lettings team so I'm sure they would like to correct the issues you have mentioned regarding their service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Maidstone won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
