5/5
I would like to personally say a big thank you to Billie at heart, would highly recommend. Thank you Billie ?

Trusted Agent profile Β· Maidstone Β· Kent
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942 reviews across 2 platforms
Unit 3 - Galleon House 87 King Street, Maidstone, Kent, ME14 1BG
Part of haart, see every office.
haart's office in Maidstone, Kent, at Unit 3 - Galleon House 87 King Street, is rated 4.7 out of 5 across 942 reviews on two platforms, including 898 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
I would like to personally say a big thank you to Billie at heart, would highly recommend. Thank you Billie ?
5/5
David was so helpful and enthusiastic all through our search, regardless of the fact that we couldn't get what we wanted from Haart.
5/5
Stuart from Haart lettings is very efficient, professional and does a fantastic job at getting back to us very quickly. Will continue to have a good work relationship with him. 5*****
Hi Andy, Thank you for your feedback for Stuart, he strives to give a 5 start service. Anything you need you know where to find us! haart Residential lettings
5/5
I had a beautiful conversation with loana Emilia ..she helped me a lot by answering my questions..very much appreciated
Hi Reeba, Thank you very much for your kind feedback, we cant wait for you to move into your new home! Kind regards Ioana haart Residential lettings
3/5
As a landlord I have experienced different levels of professionalism/efficiency/reliability from various members of staff.
Hi there, thank you for your feedback. If there are any areas in which we can improve our service, please do let us know. Kind regards, Molly Walker Residential Lettings
5/5
Fantastic communications, extremely helpful and found a new Tennant even before the old tenancy had finished
Hi Sallie, Thank you for taking the time to share your experience. It was a pleasure to help you. We are always here to help. Kind regards Molly Walker haart residential lettings
5/5
Nice and easy to talk to. Very accommodating and friendly. They communicate very well and make sure you're informed all throughout the process
Hi Daniel, Thank you for your kind feedback. Ria Tolley haart Residential lettings
5/5
Purchased our home through haart, I'd like to give a mention to Greg who was great all the way through kept us updated from start to finish & was incredibly helpful / professional through out
Dear James Moore, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
Amazing service from Matt Healey & his team in helping myself & my wife looking for a new property. Lots of new ideas for us to think about. Also fantastic service from mortgage advisor Jack Rabson
Dear Matt Wayman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks haart Maidstone
5/5
Big Thank you to Catherine Stuart @ Haart Maidstone for her excellent customer service & making everything run so smoothly ππ β¦
5/5
Polite, punctual, thorough and concise is how Iβd describe the house viewing with Molly today. She is a credit to haart Maidstone.
Hi Andrea, Thank you so much for your kind words. Kind regards Molly Walker haart lettings Maidstone
5/5
I would recommend it to anyone interested. Itβs fabulous.
Hi Michael, thank you for your response. We strive to give a 5 star service. Kind regards Ria-Ann Tolley haart lettings Maidstone
1/5
Shifty unscrupulous letting agents. Willing to rent you a shed for a grand.
Good morning Owen, thank you for your feedback. We do not seem to have any record of your name on the system. Please reach out to us to discuss what it is we can improve. Kind regards, Molly Walker Residential Lettings
5/5
Really nice staff who helped us out of a sticky situation. Would certainly recommend them over other competitors in the town.PositiveProfessionalism
Hi James, Thank you very much for your kind feedback. We very much enjoy helping you! Alicia and team haart residential lettings
5/5
Fantastic 'can do' team. Always eager and happy to help with anything that will make settling into your new home as smooth and trouble free as possible. I had a number of property management issues when I first moved in, but each and every one of them was dealt with swiftly and efficiently with no mess or fuss. Professional, friendly and with ears to hear. Great customer service.
5/5
Had a great experience with haart. Alicia especially was really helpful and nothing was too much to ask of her. Thank you again
Hi Rhia, Thank you for your feedback regarding our property manager Alicia. Kind regards Ria haart Lettings
5/5
Really friendly and helpful I felt reassured and all my questions were answered in full. Very Satisfied
Hi Robert, Thank you for feedback - If there is anything else you need please do reach out! Kind regards Ria haart residential lettings
5/5
Had a really great experience with the team in maidstone, especially claire and abbie who were really freindly and helpful with what i was looking for. would thoroughly recommend.
Dear William, Many thanks for your customer review and very pleased to know that we have been of service to you. Happy New Year from everyone at haart Maidstone Stuart Reynolds Senior Branch Manager
1/5
We left the rented property 3 months ago. The agents would not respond to emails chasing the deposit. After 2 months, they are asking more than the deposit amount. Tenants, please make sure take the photos of the property at the beginning of the tenancy, otherwise they will take money. Agents says that landlords are their clients and hence poor tenants will not have any support
5/5
They are so reliable and friendly. Thanks a lot @Abbie and team.
1/5
Was going through a purchase with haart we didnβt hear anything for ages even after messaging calling emailing etc then after a month of trying to contact was told by the manager it had fell through. They said theyβd help us find other houses to view.. never heard from them again
5/5
Had James King from Haart Maidstone to value our property and he was so lovely, made us feel very comfortable. Was very happy with our appointment and would recommend him for home valuation.
Dear Brooke Burgess, Thank you for taking the time to leave us feedback. We have passed your thought's onto James as he prides himself on providing a 5 star service to every client so he will be happy to hear your feedback. Thanks again and we wish you all the best for the future. haart Maidstone
5/5
Very happy with the overall experience with the staff at Haarts in Maidstone. Would recommend.
Hi Tom, Thank you for your feedback Its a pleasure to work for you! Kind regards Karen Duke haart Estate Agents
1/5
Have been trying for 3 days now to get in contact with someone from just mortgages and have still not heard anything!
Dear Emily, thank you for your feedback. So sorry to hear you had been waiting so long, the volume of enquiries that Just Mortgages received for the Shared Ownership properties was unprecedented and you should have been kept in the loop. We understand your reservation is now proceeding.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Maidstone won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Maidstone.