5/5
GoogleReally good service throughout our move. Big thanks to Emily and joe
Trusted Agent profile · Maidstone
Connells Lettings Maidstone reviews
★★★★★
301 reviews across 1 platform
30, King Street, Maidstone, ME14 1BS
Connells Lettings's office in Maidstone, at 30, is rated 4.4 out of 5 across 301 reviews on 1 platform, including 301 Google reviews rated 4.4.
Reviews
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
Google5/5
GoogleI had a house valuation visit from Cameron Butler Hewitt, he was promptly on time, smart and very personable. Whilst showing him around the property he demonstrated to me property knowledge and an understanding of the current market and the positioning of the property. I would not hesitate in recommending Connells or Cameron. Thank you for your time and help.
5/5
GoogleConnells are great, they are professional but also make things easy and clear to understand. Nick was great,PositiveProfessionalism
5/5
GoogleI have rented a flat shown to be by Nick Kadis, he's been very professional and accommodated my enquiries/requests, he's also been very helpful in giving me all the necessary information and answering general questions about the property. I am very pleased with my experience and definitely would consider going to Connells for any future need I may have with renting propertiesPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy experience with Connells from the very beginning to the end of my lease was excellent. Very professional and responsive to any issues that I encountered during my tenancy, and often went above and beyond to help me resolve issues as they arose, particularly during the lockdown. Big thanks to Jo Walker for looking after me. Excellent company and cannot rate highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleTop drawer. I recieved a letter after listing my property for let with another agent. Nick came out and walked me through the process. 3 days later we had 5 viewings and 4 offers. Highly recommended
Agent replied · 13 June 2024
Thank you for leaving our lettings team a 5 star review. We are pleased you have received such good service from Nick.
1/5
GoogleThey just don't care. Called to organise a viewing, only interested in getting your details. Went to the viewing, she walked us straight through to the kitchen and said to us "go and look at what you want" so we did whilst she stood there in the same spot on her phone the entire time. She made no conversation with us and knew absolutely nothing about the property. Will never use them again.
5/5
GoogleVery professional and friendly. Joe Chiverton made the whole renting experience seamless. Would highly recommend
5/5
GoogleAs 1st timers to renting my partner and I felt we was in good hands with Joe at Connells Maidstone. Very knowledgeable, quick and responsive. I would recommend without any reservation!
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide our Maidstone team with a 5-star review. We are so happy to hear Joe and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleThe Maidstone team have managed my properties for many years now, dealing with tenancy renewals and full property management. Always efficient and friendly, they give good advice and are always on hand to help as much they can. Special thanks goes to Nick Kadis for his superb work in finding my latest tenant and completing everything in such a short time frame.PositiveResponsiveness, Professionalism
1/5
GoogleAll their interested in is collecting as many holding deposits and finding technicalities to not refund them. Enjoy my money guys. As I told you from the beginning, affordability is not a problem for me.
Agent replied · 13 June 2024
I am concerned to read the above review. I would be happy to look into the items you bring up above and would be grateful if you could email your concerns to maidstonelet@connells.co.uk
5/5
GoogleBest Estate Agents in Maidstone.. Very good experience with them. Highly recommended.. If somebody intresting in lettings in Maidstone you need to contact with them, specially Nick. One of the best agents I've ever met..
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear that our Connells Maidstone team provided a five-star service!
5/5
GoogleThanks to Leigh Anne and the team there for all your help with the sale of my property.
4/5
GoogleSo far I had a great experience with Connells! I've been dealing with Cameron and he showed us trust, knowledge and professionalism. We decided to go further with Connells to sell our house, as he was the right representative we wanted to deal with. I can give yet the maximum review, as the house just went on the market.PositiveProfessionalism
5/5
GoogleVery professional service, the agent Joe, Mark and Emily know exactly what they are doing. Definitely use these lettings agents.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to review our Connells team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
5/5
GoogleHave recently moved into my new home in August 2021, the service from connells was amazing and the one to one help I received for Joe chiverton was superb,, he made moving into my new home stress free and easy and was always available to talk to if needed,, excellent service,,PositiveQuality, Professionalism, Value
5/5
GoogleThe lettings team are very helpful and friendly Always answers queries and emails promptly, Very professional as well. Would recommend It's my first time moving in to a property They made sure I am all set and have the info I need re the property Thanks team keep up the good work :)
5/5
GoogleI needed to find a rental property quickly and Joe and Emily in the letting department were amazing at helping and supporting me through the process and assisting me with completing paperwork. They made the whole process so much easier and less stressful than it could have been. I would totally recommend them.
1/5
GoogleDon't look after the best interests of Tenants or indeed Landlords, awkward and no surprise there is such a low ranking on Google, Jo particularly rude, stubborn and very very awkward. Poor service.
Agent replied · 13 June 2024
Hello, thank you for taking your time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
4/5
GoogleThank you Nick for the assistance!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJoe was very professional and helpful, great service.PositiveQuality, Professionalism, Value
4/5
GoogleWe have used Connells Letting Agency for a period of 7 years and have found them to be both professional and responsive. Our recent change of tenant was handled by Joe Chiverton who kept us fully informed at each stage of the process. We can recommend the use of his expertise.
5/5
GoogleWe are happy that we have chosen your agency to find our house for rent. Thank you 😊PositiveProfessionalism
Agent replied · 13 June 2024
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
3/5
GoogleNot sure what happened, but booked a valuation and no-one turned up and on phoning there was no booking in their diary. Lack of communication somewhere but spoke to someone at their iffice a week before as their number stired in my ohone! Polite and apologetic on the phone though.
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