Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Ben Siggins to sell our property as we had previously purchased the property from them. A special thank you to Sian who has been amazing throughout the process of the sale and would highly recommend Ben Siggins to first time buyers and sellers. Great communication and very efficient.
Ellen · 3 October 2024
Agent replied · 24 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear that you chose Ben Siggins again for your sale. Sian will be delighted to know she made such a positive impact. We appreciate your recommendation and are glad to hear you found our communication and efficiency to be top-notch. If you need anything in the future, we’re always here to help!
★★★★★ 5/5
GoogleWe received a brilliant and professional service throughout. Addressed any problems quickly and communicated very well between myself and the landlord. Mike and Charlie were both extremely helpful and were able to answer any queries we had straight away. we definitely felt like we were in safe hands. I would highly recommend Ben Siggins.
Jaison · 25 July 2024
Agent replied · 24 August 2024
Thank you for your fantastic feedback! We’re thrilled to hear that you received brilliant and professional service throughout. Mike and Charlie will be pleased to know they were able to assist you so effectively. We're glad you felt in safe hands, and we truly appreciate your recommendation. If you ever need anything, we're here to help!
★★★★★ 4/5
GoogleAmy was really helpful whenever we contacted her, she did her absolute best to answer our questions and to help us solve any issues and was friendly in all communication with us.
Other team members weren't always as friendly in their communication styles, and it was sometimes clear they were working on behalf of the seller and not ourselves (to be expected) but overall we had a mostly positive experience.
Lauren · 13 June 2023
Agent replied · 12 June 2024
Hi Lauren, Amy will be over the moon with your review and I am delighted to hear that she was friendly and able to help solve any issues that you had. Best wishes, Kevin
★★★★★ 5/5
GoogleWe have been looking for our dream home since November and struggled to gain a house due to the market. We first met Alex Makey on Saturday at 18 cobfields where we fell in love we the house. We made an offer the same day. Alex then kept us fully in the loop making it such an easy process. Will definitely recommend Alex to friends and family who are looking for property! Once again thank you for all your help Alex !
Tom · 13 June 2022
Agent replied · 12 June 2024
Hi Tom, thank you very much for your 5-star review. Alex is a great guy, and he was so pleased to read your comments. We will help you through the moving process and hope to make the transaction as smooth as possible.
★★★★★ 5/5
GoogleI have just purchased a property marketed by this company and found them to be very helpful and professional. They were always willing to accommodate my numerous requests to view the property with my gas expert, electric expert etc whilst the conveyancing was ongoing and provided me with regular
updates regarding the progress with the conveyancing. James was also extremely helpful in agreeing to meet us at the property to pass us the keys upon completion which saved us a journey into town at a very busy time of day.PositiveResponsiveness, Professionalism
Janet · 13 June 2022
Agent replied · 12 June 2024
Good morning Janet and thanks for the excellent review. Delighted to hear that the team were helpful and professional throughout your purchase. James will be delighted with such a great review. Good luck and best wishes and I hope you settle in quickly at your new home. Kevin
★★★★★ 4/5
GoogleI bought my first house through Ben Siggins in Sep 2017 and had a very positive experience with them. As a result of this, I felt glad to find my next property which is also been listed with Ben Siggins. The purchase process is being managed by Jody. Jody is very responsive to my (I must admit!) many calls and emails, knowledgeable and has a professional approach. She appreciates how stressful the whole process is for me and has kept me updated as much as she can. Unfortunately, the purchase process has taken far longer than anticipated due to a number of different factors but Jody has continued to push things in the right direction and with that I cannot wait to complete this week!PositiveResponsiveness, Quality, Professionalism
Faye · 13 June 2022
Agent replied · 12 June 2024
Thanks for the great review Faye and delighted to see that Jody was responsive and professional in her approach. It certainly is a stressful process and not always straightforward but pleased to see that you go there in the end. Best wishes, Kevin
★★★★★ 5/5
GoogleWe had 3 estate agents come over, and Ben was by far the most knowledgable and open of the three. The images and a 3D file that he created were also top notch. Sales process was superb with one open day and a sale at the end of it, towards to top end of what he expected to get.
Throughout the process of selling the house Jody was incredible, I could not have asked for more help where needed. Thank you to all the team!
James · 13 June 2022
Agent replied · 12 June 2024
Thank you for your 5-star review, James. It was a pleasure working with you; You did a fantastic job with the presentation of your lovely home. It made my job much more straightforward. I am pleased to hear that the team looked after you throughout the process, and I hope we can work together again in the future. Good luck in your new home!
★★★★★ 5/5
GoogleBen Siggins have done an exceptional job at finding me a tenant. They exceeded my expectation of the service I could expect. After severe difficulties in the past for finding tenants, I reached out to Ben Siggins and spoke to David who reassured me that they would be able to help me out. They quickly and efficiently managed to complete the works of which others struggled to do in over 2 years! I couldn't be more thankful and I look forward to continuing to work with the organisation. Big thanks to all at the office especially David and Sam. David and Sam both are incredible and competent people who were and still are always responsive and helpful. Thank you Ben Siggins.
Kali · 13 June 2022
Agent replied · 12 June 2024
Hi Kalifat, thank you so much for your 5-star review. David was over the moon with your comments. I would like to thank you for your business personally and hope we can work together again soon.
★★★★★ 5/5
GoogleBen Siggins Estate Agent has been managing our properties for just over a year now. It was the best decision we made. They are professional, quick to resolve issues and look out for the best interests of both the property owners and tenants. David has been managing our property and we are so impressed with his professionalism and ability to sort issues out and then communicate what he has done to us. Couldn’t ask for better service.PositiveResponsiveness, Quality, Professionalism, Value
Laura · 13 June 2022
Agent replied · 12 June 2024
Fantastic Laura, many thanks for the excellent review. David will be delighted. Its brilliant to hear that you have been impressed with David's professionalism and communication and that your properties have been managed without any concern. Thanks again, Kevin
★★★★★ 5/5
GoogleChose Ben Siggins based on their excellent reviews and they didn't disappoint! They suggested a much higher selling price than other agents and we achieved even higher. Had we taken the advice of the other agent we spoke to, we would have marketed the property at £25k less.
The whole team were excellent throughout the process, very friendly and accessible.
Jody Collins, the sales progressor, was an absolute godsend! She kept in regular contact with us throughout, always returned our calls, chased the solicitors for answers when we couldn't get any and liaised between us and the buyer. Without her the whole thing would have been much more stressful. Thanks Jody for everything you did.
We would not hesitate to recommend Ben Siggins.
Heather · 13 June 2022
Agent replied · 12 June 2024
Hi Heather, thank you so much for your 5-star review. It has been a real pleasure working with you. I wish you all the best in your new home. Your review is really a very special one. Thank you again. It really means a lot to me and the whole team.
★★★★★ 5/5
GoogleWe have recently purchased our first home through Ben Siggins. All the member of Maidstone branch were helpful and professional. Any of our questions and concerns were dealt with promptly and efficiently. We found them very friendly and organized. Our special thanks to Jody who was very supportive and excellent throughout. She kept us updated on the progress at every stage. Kevin, Alex and James were also helpful. So a huge thank you guys.
We would highly recommend Ben Siggins to everyone.PositiveResponsiveness, Quality, Professionalism
Sangeet · 13 June 2022
Agent replied · 12 June 2024
Many thanks for the fantastic review Mr Costa, delighted that we were able to be supportive and excellent throughout. I hope that you have settled into Hedley Street and wish you an amazing 2022. Best wishes, Kevin
★★★★★ 5/5
GoogleWe used Ben Siggins to sell our house recently and could not have been more happy with the service we received from the team.
From valuation through to completion, the team made me feel like a valued customer. They were always responsive and chased on our behalf to ensure everything was in order and did not slip.
Special mention to Jody who was always on hand to support whenever needed.
If you want an estate agent to handle your sale, go independent and use Ben Siggins.PositiveResponsiveness, Quality, Professionalism
Nick · 13 June 2022
Agent replied · 12 June 2024
Mr Davison, thank you for your review. I am so happy to hear you received such good service from the team. I hope you are happy in your brand new home!
★★★★★ 5/5
GoogleWhen looking to buy our first house we signed up to a few estate agents however Ben Siggins stood out from the start and I was really hoping that the house we wanted to purchase would be with them and luckily it was. From day 1, I would get regular calls from Alex who would find out how we were getting on and updating me on the properties they have either on or coming onto the market that was within our search criteria. He was always very friendly, helpful and responsive. The viewing on our property was completed by Kevin. At this point, my partner and I had been to a lot of viewings with different estate agents and after our viewing we both left the property saying that Kevin was the best estate agent we had met on our search. We felt that he was very down to earth and knowledgeable and we appreciated his honest opinions and answers to our questions.
From the day we made our offer, we have worked with Jody to complete our purchase. Jody has been amazing! As a first time buyer, I have had a lot of questions in regards to the process, time frames etc and Jody has been so patient and helpful with us. She has kept us updated throughout, chased up the sellers solicitors to keep the process progressing swiftly and always been there to clarify anything I am unsure of- Jody even had a look at the survey we had on the house along with the team at Ben Siggins to see if there was anything they picked out that could have been a cause for concern. I don't know what we would have done without the help from Jody- she has been brilliant.
Thank you all at Ben Siggins!
Dannii · 13 June 2022
Agent replied · 12 June 2024
Hi Dannii, thank you so much for your 5-star review. It is always great to get feedback, and to hear that you had such a positive experience makes us so happy. This is one of the nicest reviews we have ever had. I am so grateful to you for your business and your positive comments. Thank you.
★★★★★ 4/5
GoogleHad a lovely experience with Ben Siggins. Staff very friendly. Lost half a star as we feel we were sold on a high valuation and a quick price drop, however we were happy with what we finalized with.
Alex was fantastic, and very reassuring. Communication is 5 star and they show you how your house is performing to help your selling strategy.
Overall 4.5 stars! Will use again.
Ayesha · 13 June 2023
Agent replied · 12 June 2024
Many thanks for the review Ayesha. Alex will be delighted to hear that he was fantastic and very reassuring and provided 5* communication.
★★★★★ 5/5
GoogleAll the members of Ben Siggins staff at the maidstone branch were friendly and professional. Dealt with any queries or questions I had promptly and with efficiency. I’d like to give special mention to Jody who throughout was excellent with me she really went above and beyond to get hold of my solicitors or push things along when things started to slow down. She was on the ball and always replied promptly.
Would highly recommend Ben SigginsPositiveResponsiveness, Professionalism
Will · 13 June 2022
Agent replied · 12 June 2024
Hi Will. Thank you very much for your review. I will pass this on to Jody, who will be so happy to hear what you have said. It’s been a pleasure working with you. If there is anything else we can do, please let us know.
★★★★★ 5/5
GoogleWe had a fantastic experience with Ben Siggins. Mike was incredibly helpful and professional throughout our search for a new home. Although we didn't end up renting through them, their dedication and support were truly appreciated. Highly recommend their services to anyone looking for a new place around Maidstone!
Sam · 27 July 2024
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're glad to hear that you had a fantastic experience with us, and that Mike was so helpful and professional during your home search. Even though you didn't rent through us, we truly appreciate your recommendation. If you ever need assistance in the future, we're here to help!
★★★★★ 5/5
GoogleWe would recommend Ben Siggins to all our friends, right from the very start from the valuation through to the exchange of contracts the whole team have been very professional and helpful.
Jody was marvellous, she kept us updated with the sale and how everything was going along in the chain, she always responded to our calls or emails.
Thank you making what could have been a stressful time, so easy, from
Ann and PaulPositiveResponsiveness, Professionalism
Ann · 25 August 2022
Agent replied · 12 June 2024
Good morning Ann. Thank you so much for your positive review. I am so pleased that we sold your house and managed to find a property for you to purchase as well! I hope you will be very happy in your new home. If you need any further assistance, please do not hesitate to let me know.
★★★★★ 5/5
GoogleAmy has been dealing with our purchase of a property. Throughout the process there have been things cropping up as expected when selling and buying. Amy has been on hand throughout to answer calls, answer questions, and try and resolve any issues. It's been comforting having Amy help us with the purchase. Thank you for all your help so far.
Amber · 15 December 2023
Agent replied · 12 June 2024
If there's anything else you need assistance with or if you have further questions, please feel free to reach out. We're here to help make your property purchase as smooth as possible.
Thank you for choosing Ben Siggins Estate Agents, and we look forward to continuing to assist you. Best wishes, Kevin
★★★★★ 5/5
GoogleJust sold our house through Ben Siggins Maidstone so a big thanks to Kevin, Charlie & especially Sian for helping us to get to the end. A good job very well done, very professional, kept us up to date & would recommend to all.
Ian · 24 September 2024
Agent replied · 24 October 2024
Thank you so much for your lovely feedback! We're delighted to hear that Kevin, Charlie, and Sian were able to help you with your sale. It’s great to know that you felt well-informed throughout the process. We appreciate your recommendation and are always here if you need anything in the future. Wishing you all the best!
★★★★★ 5/5
GoogleWhy is 10 stars not available?! From evaluation point with Matthew, through the whole process of selling my house every single person I spoke to, James, Paula, Harriet, Kevin, Jody, Alfie...the WHOLE team were just amazing. Nothing was ever a hassle and they genuinely go above and beyond. Currently purchasing another property which I am over the moon about that it's being sold through Ben Siggins! I would not hesitate to recommend them. Thank you for taking the stress out of the process.PositiveResponsiveness, Professionalism, Value
Kayleigh · 25 August 2021
Agent replied · 12 June 2024
Hi Kayleigh, your review is amazing. Thank you for taking the time to leave us such positive feedback. If I could leave you 10 stars for your review, I would! I am so please you got such good service from the entire team here at Ben Siggins. If you need anything at all in the future, please do not hesitate to get in contact with me.
★★★★★ 5/5
GoogleAfter placing our house with a local agent, paying nearly £300 for photographs of poor quality and then never hearing from them again I cancelled my agreement with them and instructed Ben Siggins. Beautiful professional photographs were put on line free of charge, and on the first day we had appointments booked for viewings. They supported me all the way through a difficult sale and went beyond their office hours and line of duty to help and get my house sold.
I cannot thank them all enough, they were brilliant, professional, understanding and there when I needed them.
I would strongly recommend them to anyone looking for a decent agent to get the job done.
A first class service, thank you all so much and an extra thank you to Kevin.PositiveResponsiveness, Quality, Professionalism, Value
Janet · 25 August 2021
Agent replied · 12 June 2024
Wow, that’s a fantastic review Janet, many thanks. I am delighted to hear that the team were professional, understanding and there when you needed them. Best wishes, Ben
★★★★★ 5/5
GoogleWhat a fantastic estate agents, especially James! Extremely helpfully and nothing seemed to be a problem. James actually listened to what I was looking for and didnt waste my time with irrelevant properties.
He would let me view the property I wished to purchase at a drop of a hat and even helped me to measure a few things up. Every question I had was answered promptly and professionally. Even on the day of my move I was unable to collect the keys so James kindly dropped them off for me. I would highly recommend for selling or buying.
Tom · 13 June 2021
Agent replied · 12 June 2024
Excellent Tom, a great review, many thanks. James will be delighted to know that he was extremely helpful and didn’t waste your time with unsuitable homes. Best wishes, Ben
★★★★★ 5/5
GoogleBen, David and team have come up trumps again, this time two properties for us in quick succession.
Key takeaways …
1: They managed to market properties, conduct viewings and secure new tenants before they became vacant
2: We had zero rent void periods
3: The process was effortless
4: The quality of prospect tenants was exceptional
5: The price they achieved for both properties was considerably higher than we anticipated
It’s a big stonking 5 stars, 10/10 and 100% from us!
Mark and Jenna
Jenna · 13 June 2021
Agent replied · 12 June 2024
Now that is a fantastic review, great work guys. Amazing to see that the hard work really does pay off and that we made the process for you effortless. Delighted to know that David found you a quality tenant. Best wishes Jenna, Ben
★★★★★ 5/5
GoogleWONDERFUL!!! I can't express how happy I am with the customer service and professionalism provided by the whole team at Ben Siggins.
I am living in Canada and just sold my house with Ben Siggins, I am SUPER impressed with the communication and customer service I recived being so far away, I was updated every step of the way, anytime I needed to talk Kevin Dennet the manager would literally call me immediately, either via phone or on zoom chat face to face, Kevin and his team would reply to all my emails, and it made things so easy and effortless for me. I am so FORTUNATE and GREATFUL for everything you have done, and I would recommend Ben Siggins to anyone wanting to Sell, Buy, Rent, Re-mortgage, whatever your need is, to use Ben Siggins your guys are AWESOME!!!!!!!! 🙏PositiveProfessionalism
A8drian · 13 June 2021
Agent replied · 12 June 2024
Another amazing review, thanks Adrian. Delighted to hear that the whole team were professional and kept you updated every step of the way. Great to know that even though you are thousands of miles away we were still able to provide you with excellent customer care and communication. Best wishes, Ben
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