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Romans reviews

4.5

★★★★★ Excellent

309 reviews across 1 platform

41 Queen Street, Maidenhead SL6 1NB

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Romans's Maidenhead office at 41 Queen Street is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

309

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

We recently used Romans Maidenhead to market and assist us in selling our house and cannot fault them. They were professional and diligent, and always gave us regular updates and feedback on house viewings. In particular special thanks to George, Pete, Faye and Warren. Amazing team and excellent service and would not hesitate to use them again in the future.

Rebecca · 27 July 2024

Agent replied · 25 October 2024

Dear Rebecca Ferguson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I cannot thank Momin enough for all of his dedication. This was my first time renting, and Momin worked tirelessly to accommodate my needs and answer any queries I had along the way! Thankyou so so much Momin !!

Lauren · 16 May 2025

Agent replied · 3 June 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I don't do this often but after having three months of nightmare trying to find a place for my family of 4 during December/January & February I managed to somehow cross paths with John Maslin and Kieran Brown who turned things around. John was great to deal with and listened to our family needs, budget etc. He was great finding us a new home for two children which we were rejected multiple times by other Agencies until then. Needless to say that by this point I had been treated fairly bad by other Agencies. Once a property was found for us then Kieran took over the handling of the moving in process. Kieran was patient and very professional whilst dealing with us especially when you have a 2 year old running around on a house viewing. He also called when he said he would and replied to all our queries and questions without fail. If asked a question that he did not know the answer for he would find out and get back to us, you don't get that kind of service these days so 5 stars to Kieran. Romans so far have been one of the best estate agents that we have dealt with so keep it up and definitely recommend giving them a chance. Thank you very much for your help : )

Timoteo · 2 March 2023

Agent replied · 30 July 2023

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a been looking out for a home for months in Maidenhead. When we knocked on Romans door one Saturday afternoon(after months of hunting on all the listing apps), they understood our requirements instantly and scheduled us for a house viewing the following Thursday. We loved the house instantly however we had quite a few questions as we have quite recently moved to the UK. Kieran Brown has been the best letting agent ever. He was so patient, kind, understanding as well as being very righteous in painting the right picture for us. He was also so prompt on checking in with us when he got back from his time off and ensured we were ready to move into our new property. Thank you again Kieran for being the best. We truly appreciate how patient and professional you have been with us. All the 5 stars are for you Kieran. Thank you 😊.PositiveResponsiveness, Quality, Professionalism, Value

Priyanka · 26 October 2022

Agent replied · 30 July 2023

Dear Priyanka, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been a property investor for many years and have been lucky to work with some exceptional individuals. I can safely say that Charlie Bretesche from the Lettings team is one of these people and an asset to your company. He strived to find me a great tenant, and has consistently done so year on year. The need to secure the right person has been more important than ever before given the uncertainties with Covid, and Charlie went above and beyond to meet our expectations. Many thanks.PositiveResponsiveness, Quality, Professionalism

Revolve · 21 June 2022

Agent replied · 20 June 2024

Dear Frederica, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Was recommended Romans Estate agents via a friend and neighbour who sold there property through Romans. Had great pleasure dealing with Warren Hendry from residential sales very professional and prompt and considering I was overseas for a lot of the time Warren made sure I was kept up to date with the sale and was always available to talk at short notice. Highly recommended.

Martyn · 26 October 2023

Agent replied · 20 June 2024

Dear Martyn Hulland Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kaitlyn Young has been excellent!

Don · 13 January 2026

Agent replied · 13 April 2026

Dear Don, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

After an atrocious experience with another high street agent we decided to move with the house sale to Romans and it was a very wise decision. Adam, Chloe and Jacob are an absolutely brilliant team. From the very beginning to the end of the process we were receiving regular updates and all help and advice needed. They never had to be chased (what’s very unusual nowadays), all emails were instantly replied to and all phone calls returned. Chloe is a real star. She was basically our guardian angel from the start to the day of completion. She was always there for us, ready to help and reassure in such a stressful time. Thank you, guys, and warm greetings from Kent! :)PositiveResponsiveness, Quality, Professionalism, Value

Agatha · 26 October 2021

Agent replied

Dear Agatha, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Maidenhead. We're so happy you had a positive experience with us and great to hear that Chloe was able to assist you. Kind regards Customer Care Team

5/5

Google

I have had the pleasure of dealing with Romans on the purchase of my property and been thoroughly impressed with the service. From the moment we started looking they were by far the most helpful and accommodating agent I dealt with. Some were just terrible. I found it hard to book viewing around my partners and my work schedule and they always came through to secure a time that worked for us. The virtual viewing were also really helpful in getting an idea without the need for viewings. Chloe in particular was responsive and really helpful when it came to buying our house. She took the time to understand what we were looking for and didn’t bombard us with endless emails but rather sent ones all of which were interesting. From the moment we made the offer the team were great and helped push things along checking in regularly. I was so impressed with them that I used their recommended surveyor and mortgage broker both of which were efficient and quick. I will definitely use them to sell my property in the future and hopefully buy through them again. Thank you Chloe and the team.PositiveResponsiveness, Quality, Professionalism

Edward · 26 October 2021

Agent replied

Dear Edward Sharman, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Maidenhead. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

A seamless three-month transition from offer to completion. Communication was clear, timely, and professional throughout. The whole process felt smooth, stress-free, and well managed. Truly excellent service from start to finish, I couldn’t have asked for a better experience when buying my new flat. Highly recommended.

Jagmail · 13 February 2026

Agent replied · 13 April 2026

Dear Jagmail, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thanks for your help Kaitlyn Young and team!

Swift · 13 November 2025

Agent replied · 13 April 2026

Dear Swift One Tara We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Adam Colvin was an absolute star with handling the purchase of my first property. As a first time buyer, the experience can be daunting and little did I know, but it turned out the seller’s solicitor was less than unresponsive. When placing an offer, Adam understood the price range I was looking for and somehow managed to negotiate on my behalf which lead to my offer being accepted. Throughout the deal he continuously chased the seller’s solicitor on my and my solicitor’s behalf without a single complaint (I’ve never seen such patience) and somehow, 8 months later, we completed! Thank you Adam for putting up with my multiple emails, frustrations and for your quick actions to chase and respond to keep me in the loop! I was also in touch with Chloe Stewart in the first part of working out the deal and she was very quick to respond and kept me updated with every query I had when placing an offer - Thank you Chloe! Well done to the friendly and hardworking Roman’s team!!

Shivani · 4 July 2021

Agent replied

Dear Shivani Thank you for the great review of our Romans Estate Agents Maidenhead team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

We had a great experience with Roman’s buying our first home. Erin was really helpful and made the whole process super seamless and stress free.

Orla · 13 March 2026

5/5

Google

Currently house-hunting and my experience with Romans Maidenhead has been streets better than with any of the local competition. Special mention especially to Chloe who has taken time to understand what I'm looking for and is straight on the phone with anything she thinks might suit my needs. She is incredibly speedy to arrange viewings, and lightning quick to respond to messages. Highly recommend to sellers who want a proactive estate agent who will hunt out the right buyer.PositiveResponsiveness, Professionalism

Helen · 21 June 2021

Agent replied · 20 June 2024

Hello Helen Jones Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Buying a home as a first time buyer is quite daunting and confusing. However, the team at Romans Maidenhead were brilliant! They knew answers to all our questions and queries, as well as very knowledgeable of the surrounding area. And if they didn't know the answer to any of our questions - they would go research and come back to us. A top top service! Also, when we weren't getting updates from our solicitors or the sellers - Romans would step in and chase things up. Exactly what you need from your estate agent! One lady we want to acknowledge is Chloe Stewart. She was really friendly, very professional and a fanatic mediator between us and the seller/seller solicitors. I would recommend anybody looking the Maidenhead area to go directly to her!PositiveResponsiveness, Professionalism

Sunita · 21 June 2021

Agent replied · 20 June 2024

Dear Sunita Dhuna, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Maidenhead. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

After meeting numerous estate agents we decided that Roman's was the best fit for us. Their continuous support and communication throughout the whole selling process was brilliant. After our original sale fell through they worked incredibly hard and successfully found us a new buyer within two weeks. A big shout out to George and his amazing team. Chloe and Jacob in particular were always on hand to give us regular updates. I would highly recommend them and would defiantly use them again in the future.PositiveProfessionalism

Helen · 21 June 2021

Agent replied · 20 June 2024

Dear Helen Jacob, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Maidenhead. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I have been dealing with Chloe Stewart regarding my house purchase. She has been great. Chloe is very friendly, professional and helpful. Always readily available to help and advise on different queries. She checks in frequently to update me / me up date her on the progress being made to get to completion. Faultless service. 100% recommend. This is the second house I have purchased through Romans in the last 4 years. The service I have received both times has been fantastic. Keep up the good work Chloe ! **KATIE NISBET**

Jack · 17 March 2021

Agent replied

Dear Jack Robey, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Maidenhead. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Great service from David in rentals from start to finish. David really cared about helping us secure the right home for our family and took the stress out of everything. He is one of the most if not the most personable, professional estate agents I have had the pleasure of dealing with. Highly recommend David and should we rent our property in the future, David would be my first point of call.PositiveProfessionalism

Charlotte · 21 June 2022

Agent replied · 20 June 2024

Dear Charlotte, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans Maidenhead has been Agents that we have trusted to let out and maintain our property for the last five years, and as tenants for several years before that. Jack Cracknell​​​​ as our relationship manager has always been reachable, and has always tried to find out a quick solution to our problems.

Shantanu · 22 January 2024

Agent replied · 20 June 2024

Dear Shantanu Bhanja Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

One of the best letting agency I dealt with. The letting process was very smooth. The best part is the support from property management. Shoutout to Jack from the property management, he is always around to help us with any issues we face during our tenancy and get them resolved at the earliest.

Chandra · 23 December 2023

Agent replied · 20 June 2024

Dear Chandra Sekhar Battula Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I can highly recommend Roman's Maidenhead, they were professional and helpful throughout the process of selling our house. As an overseas seller it was a bit nerve-wracking but Warren handled everything for us with excellent communication at every step. Move manager Kelsee was also a great help seeing us through the conveyancing process :)

Emma · 23 November 2023

Agent replied · 20 June 2024

Dear Emma Millar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

David was amazing - friendly and professional. After struggling to find a place I walked into Romans feeling pretty dejected. David was there to welcome me and within a couple of hours I was sorted with a lovely one bedroom flat to rent. I was kept abreast of all arrangements throughout the process. David's warm and professional manner makes him an asset to the company. Thank you, David!!PositiveResponsiveness, Quality, Professionalism

Lauren · 21 June 2022

Agent replied · 20 June 2024

Dear Lauren Brown, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big thanks you to Pete and Kelsee for their help in trying to get my purchase through when the solicitors don’t seem to care! Would have lost my mind by now without their help!

Susie · 28 October 2024

Agent replied · 11 November 2024

Dear Susie Wickson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great communication from Michelle. Has been so helpful and understaning in my needs and wants, couldnt be more happier with her service. Answered promptly to all my emails and made me feel so welcomed and excited to get my own first place! Thank you again such a great employee!

Magda · 13 November 2025

Agent replied · 13 April 2026

Dear Magda Bochenek We greatly appreciate your 5-star review and the time you took to share your … More

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Questions about Romans

How many reviews does Romans have?

Romans's Maidenhead office has 309 reviews across 1 platform: 309 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews, checked 9 October 2026.

Where is Romans's Maidenhead office?

Romans, 41 Queen Street, Maidenhead SL6 1NB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.