Trusted Agent profile · Maidenhead, Berkshire
★★★★★
309 reviews across 1 platform
41 Queen Street, Maidenhead, Berkshire, SL6 1NB
Part of Romans, see every office.
Romans's office in Maidenhead, Berkshire, at 41 Queen Street, is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5.
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
1/5
GoogleNot an estate agent I would use false info on properties
Hi Barry, I’m very sorry that you’ve not been happy with the service you’ve received from us. We want all our customers to be satisfied with the service they receive and so it’s disappointing to hear that we’ve fallen short on this occasion. If you are willing, please contact 01344758596 or email customerservice@leaders.co.uk to discuss further.
5/5
GoogleMortgage advisor Himmet Sondh, we buying a house and we lucky to have him as our mortgage advisor, the best, very helpfull, did answer to all our questions a lot of them, quick replay easy to chat and communicate. We highly recommend him.
5/5
GoogleSuleiman, Matt, Charlie thank you so much for your professional help.
Hi Zsanna Thank you for the recent 5 star review of our Maidenhead branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
1/5
GoogleThe worst , avoid , rip off and rude , costumer service is non existent, they will lie to get your money and they once they have it nobody cares anymore , they overcharging huge fees and steal your money AVOID !!!!
5/5
GoogleJust exchanged contracts on a house bought through Romans. The team at maidenhead along with their supporting Move Management team were excellent comunicators through difficulties with my lenders, keeping the ball rolling and keeping us well informed at all stages. Highly recommended.
1/5
GoogleProperty management is unresponsive to the major issues raised.
Hi there, thank you for taking the time to leave us a review about your experience with us. Here at Romans we pride ourselves on providing our tenants with the highest level of service and assistance throughout their experience with us particularly if any issues arise, so it is disappointing to hear that you feel you haven't received this from us. Suzannah Steventon Kiy the Area Manager for Property Management will be contacting you using the details we have on our system to discuss your review, hopefully by doing this she is able to resolve the issues you are facing and improve your experience with us. Kind Regards, Romans
5/5
GoogleSo pleased with our new flat. Thanks so much to Romans for all their help. They we're so helpful, no questions were too stupid, they were incredibly patient and pleasant with us. Thank you for assisting us with our first home!
5/5
GoogleExcellent staff, very nice agency facilities.
Thank you for your review regarding Romans of Maidenhead. Your comments are extremely appreciated. Kind Regards Mark Wright Regional Director, Residential Sales 01344 404705 mwright@romans.co.uk
4/5
GoogleMatthew very helpful
Hi Clare Thank you for the recent review of our Maidenhead branch. We are glad that Matt was able to provide you with a positive experience and we will be sure to pass on the feedback. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
5/5
GoogleHimmet Sondh from Romans provided an excellent service arranging our mortgage. He found us a great deal, was proactive and kept us up to date throughout the process. I wouldn't hesitate to recommend his service.
5/5
GoogleHimmet, in the Mortgage Advisory Team, was very friendly, helpful and, most importantly, responsive. He helped us secure a mortgage offer and was happy to answer any questions or iron out any issues we had.
5/5
GoogleHimmet, in the Mortgage Advisory Team, was very friendly, helpful and, most importantly, responsive. He helped us secure a mortgage offer and was happy to answer any questions or iron out any issues we had.
5/5
GoogleRomans of Maidenhead, they found me suitable tenants straight away. I would like to thank in particular, Kimberley Carroll for a very fast and efficient service.
5/5
GoogleReally helpful in assisting us with our house search - the agents all did their best to make sure we got the right house.
5/5
GoogleHouse Sale - quick and easy process from start to finish. Professional and helpful staff at all times. Highly recommend.
5/5
GoogleGreat service, polite, friendly, responsive and hard working team. Would definitely recommend to anyone wishing to sell!
5/5
GoogleRating only, no written review.
Hello Martin Harvey Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleIt was an informative visit. Kim arrived as planned.
5/5
GoogleGreat service and communication. Very good agents, recommended.
5/5
GoogleRating only, no written review.
Dear, Cassie Georgina! Thanks for the great review! All the best, Customer Care Team
2/5
GoogleRating only, no written review.
Dear Vanja Ljiljanic, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
2/5
GoogleMaintenance issues
Dear Claudia Jorqueira, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Trista Quash! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
1/5
GoogleRating only, no written review.
Dear D, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Maidenhead office has 309 reviews across 1 platform: 309 on Google.
Romans Maidenhead is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews.
Romans Maidenhead, 41 Queen Street, Maidenhead, Berkshire, SL6 1NB.
