5/5
TrustpilotThank you to Beth for taking the time…
Thank you to Beth for taking the time to show us properties virtually and answer all our questions!
Agent replied · 16 June 2024
Thank you for your 5* review, Rachel.
Trusted Agent profile · Maidenhead
Prospect Estate Agency Maidenhead reviews
★★★★★
1,897 reviews across 2 platforms
59, High Street, Maidenhead, SL6 1JT
Prospect Estate Agency's office in Maidenhead, at 59, is rated 4.7 out of 5 across 1,897 reviews on two platforms, including 262 Google reviews rated 4.4.
Reviews
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI’ve had such a wonderful experience with Prospect. Harrison has been outstanding in terms of keeping me informed with regards to a property I’ve recently rented. Everything was so easy from start to finish. I’m so grateful for everything he has done and equally glad I chose to rent from a very understanding and professional agent. Thank you
5/5
TrustpilotMums bungalow sale
We finally completed on selling my mum’s bungalow after a few ups and downs. Many thanks to Michael, Matt & Beth for your continued support throughout. Great service we will always recommend.
5/5
TrustpilotMelissa Fisher
As Landlords we have been dealing with Prospect Letting Agency for the last 10 years. They have always been very professional, easy to talk to and very helpful, especially Melissa Fisher who was our point of contact and always happy and willing to sort things out for us. We would not hesitate to recommend her and the agency to any future Landlords or indeed tenants.
5/5
GoogleA challenging sale has been completed by David and his team. It was professionally handled and a very good job was done in bringing every firm and individuals together to facilitate completion of the sale.
5/5
TrustpilotAbi was such a germ when she took me…
Abi was such a germ when she took me round to view a house. Very professional and passionate about her job.
Agent replied · 16 June 2024
Thank you for your 5* review, Lucy.
5/5
GoogleMaidenhead letting a have been excellent through the whole process of renting a property. They are always friendly and helpful. Matthew Shimmin has been the main person I have had contact with and he has provided an excellent service. I would highly recommend the agency.
5/5
TrustpilotExcellent fully managed services
Prospect has been managing my property for a few years now. I am very happy with the property management services provided by my property manager (Hazel Sims). Hazel has been very responsive, and clear in her communications with me. She is very professional, and efficient. She managed to clearly communicate my requirements to the tenants, and get my property contract renewed in less than 36hours!
5/5
TrustpilotKenny, Prospect
Kenny was friendly, shared all the details and promptly and was punctual. Prospect could arrange the viewing quickly and I’d recommend
Agent replied · 16 June 2024
Thank you for your 5* review, Sudhir.
5/5
TrustpilotThank you so much Abi…
Thank you so much Abi @ProspectCrowthorne, your patience and time in helping us find our ideal home has really been appreciated! Especially all the extra little bits of insight and knowledge you have on the home or area has really been fantastic!Credit to the company.
5/5
TrustpilotThanks to Beth for making it happen in…
Thanks to Beth for making it happen in the end, as a purchaser the conveyance took longer that anticipated due to 3rd party delays. Not an easy job dealing with multiple parties but she got us there, I was literally sitting in the office and ran out with the keys at 4.40pm on moving day! Big thanks to Beth and team!
5/5
TrustpilotProspect Warfield
I have been dealing with Beth Murphy at Prospect Warfield on selling our late mother's house. Beth has been very professional, honest, and hard-working throughout. She always replied back to my calls and was available to answer any questions or concerns that I had. I can not recommend highly enough. Thank you Beth
5/5
TrustpilotJulie Jacobs Service is Outstanding
My family and I have rented 2 separate properties through Prospect over the last 4 years. Both times we have been fortunate to have Julie Jacobs as our Property Manager. Every time there has been a maintenance requirement, an urgent repair or administrative tasks to attend, Julie has been super efficient, helpful and quick to help. She has made our whole experience of renting through Prospect 5 star.
5/5
TrustpilotVery efficient, contactable & reliable service
Our move (over the last 10 months!) has been littered with issues from the start with a couple of fall throughs. Other Agents and solicitors throughout the chain failing to communicate and often everyone being left in the dark. As we were moving to a new build 200 miles away it has been a very stressful time. Having an Agent that was contactable and reliable was a huge benefit. Mark Horn at Warfield pulled out all the stops to make our move happen. He resold our house within 48 hours of the original sale falling through! Should have used Prospect Warfield from the start.
1/5
TrustpilotNot giving the deposit back
We are still facing challenges with the Prospect Maidenhead branch, particularly with the property manager, Gemma, during our move-out from the rental property. It has been over a month since we moved out, but we have yet to receive any communication regarding the final agreement quote needed to return our deposit. In the second week, they provided an inspection report listing several issues that we had supposedly caused, but there has been no follow-up since then. When we presented evidence contradicting the initial inspection report and pushed for a resolution to expedite the return of our deposit, we received no response from them. The only update we have received is that they have been waiting for a quote for 2-3 weeks, which is concerning as we have evidence disproving many of the claims against us. This experience has been incredibly frustrating and has placed our family in a challenging position as we try to communicate with them to retrieve what is rightfully ours. I strongly advise against renting a property through Prospect in Maidenhead if you wish to avoid such difficulties.
5/5
GoogleVery professional and friendly service. Cameron was absolutely brilliant with understanding our circumstances and matched us with a perfect property. Viewing with Claire was a pleasure, very welcoming, friendly, knowledgeable and informative. Service provided by both of them convinced us to put an offer down and being accepted within couple of days. Absolutely brilliant job Guys!
5/5
TrustpilotI highly recommend Prospects, Warfield
I highly recommend Beth at Prospects Warfield if you are considering moving. Beth is personable, professional, and super proactive, ensuring that everything keeps moving at a good pace. I can hand on heart say that thanks to Beth and the team at Warfield Prospects the process of selling a property was smooth and easy. Thank you so much Beth.
5/5
TrustpilotI only have good words for the support…
I only have good words for the support Nikki has offer me overth years and would definitely recommend using Prospect.
5/5
TrustpilotNatasha was very helpful whilst I was…
Natasha was very helpful whilst I was looking for property in the Ash area. Absolutely no complaints.
Agent replied · 16 June 2024
Thank you for your 5* review, Stella
5/5
GoogleDefinitely recommend Prospect! We were running out of time to find a home before our jobs began, and Liam from Prospect worked extremely quickly to get a viewing in, and then get our offer sorted and everything signed as quickly as possible.
Agent replied · 9 November 2024
Great review! We are so pleased we could help find you a new home!
5/5
TrustpilotGreat service - friendly and efficient
Virginia and the team made the sale of our house go much smoother than we could have ever imagined! Paul and Dan were excellent at securing the sale and then Virginia, with her exceptionally friendly nature, was brilliant post-sale keeping us informed every step of the way. Couldn’t recommend the Prospect team highly enough.
5/5
TrustpilotFantastic and Super Professional
Fantastic, super supportive and helpful team - Reading.
Agent replied · 24 December 2025
Hello Paul, Thank you for the amazing review for our colleagues at Prospect. May the great hard work continue for many years more! Many thanks
5/5
TrustpilotReading Branch - Hazel Sims
Hazel Sims has been our dedicated property manager for several years now. She is extremely professional, efficient, and a pleasure to work with. We know our tenant and our property are in safe hands at all times. Many thanks, Hazel!
5/5
TrustpilotBeth was fabulous when we sold our…
Beth was fabulous when we sold our house. She targetted the right buyers and we sold very quickly. We were not put under pressure and could take our time. Paul the Manager at Warfield, was very professional and gave us great advice and ensured everything went smoothly. Would definitely use Prospect because of Paul and Beth.
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