Trusted Agent profile · Maidenhead
★★★★★
1,897 reviews across 2 platforms
59, High Street, Maidenhead, SL6 1JT
Prospect Estate Agency's office in Maidenhead, at 59, is rated 4.7 out of 5 across 1,897 reviews on two platforms, including 262 Google reviews rated 4.4.
Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotBeckie Baxter
Since I came to live in Bracknell in 2018 I rented a flat where I live until today and I have Beckie Baxter as my property manager she is always ready to solve all needs She is always very helpful, highly professional and able to promptly find a solution of complicated and unusual matters. She is so reliable, definitely, a person I trust. I am most grateful thank you so much.Rita de Cassia Leodoro
Thank you for your 5* review, Rita.
5/5
TrustpilotNatasha was an absolute pleasure…
Natasha was an absolute pleasure to deal with. Compared to other agents I’ve dealt with, she was very bubbly, knowledgeable and answered any queries i had super efficiently. Being new to the area this was very helpful and reassuring. Highly recommend Natasha and the team at Prospect Aldershot! Thank you!
5/5
TrustpilotWe have been renting through prospect…
We have been renting through prospect for the last 21 months and we’re very happy with the customer service provided through our property manager Nikki Gardner.
5/5
TrustpilotWe have been shown around by Mr Liam …
We have been shown around by Mr Liam who we felt was so polite and wonderful to deal with we have been looking around with other agents who we felt uncomfortable with this young man is brilliant we are considering our options at the moment we hope we find someone like Liam to deal with in our search if there was 100 stars we would give him not five as needed for a rewiew.
Thank you for your 5* review, Noor.
5/5
TrustpilotAfter little success with other agents…
After little success with other agents I did a long walk with the dog in the local area on a spotting exercise and found a lot of properties were being sold by Prospect. When you meet the team at the Aldershot branch you realise why, they are so personable and Dexter especially is a joy to deal with.I found it hard selling as my wife died and there was a lot to deal with, but Dexter and Prospect have assisted me in the process making it less stressful.
5/5
TrustpilotBeth Murphy from Wokingham dealt with…
Beth Murphy from Wokingham dealt with our house sale, great communication and hard work behind the scenes securing interest for us. We very much appreciated all the updates and SO happy we sold. Thanks Beth and the team.
5/5
TrustpilotSasha has been great
Sasha has been managing my property for four months now. She has dealt with a tenancy renewal and organised redecoration. All correspondence has been polite and friendly, and importantly patient (as I often need reminders) and everything has gone well.I have found her professional and helpful, and hope that she will stay managing my property in to the future as she is very good.
5/5
Trustpilot5 stars from start to finish
Thank you to all the team at Prospect Warfield but a special thanks to Paul & Beth who most of our dealings were with. From the moment Paul stepped through the front door to the day I handed the keys over they were professional, respectful & extremely helpful despite all the issues that were thrown at them. If you are in Warfield & you want to sell your house just ring Paul.
5/5
TrustpilotSasha Byrns - Property Manager
Sasha has been managing our property for some time and she has done it with great care and attention. She informs us of things that need addressing and tries to resolve any issues promptly and in a professional manner. We are very pleased with the high level of service she has provided us with and would like to recommend her as a property manager.
5/5
GoogleVery good service and follow up from Angus at prospect from the moment I first spoke to him after purchasing a flat looking for a agency to list the property to finding me a reliable tenant within a week of completing my purchase.
5/5
TrustpilotI have been renting out my property…
I have been renting out my property with Prospect for a couple of years and Lily has been my Property Manager for most of that time. I have found her to be a pleasure to deal with. She is very professional, approachable and efficient. She has always dealt with any arising issues promptly. She is a real asset to your company.
5/5
TrustpilotCompletion
We have completed today after a few ups and downs along the way .We have been impressed by the team and especially Dan who has worked hard to get us over the line . He has been professional,reactive and responsive the sale and chain where not straight forward and he has been proactive in resolving problems .Many Thanks Jamie
4/5
TrustpilotWell done Bernadette we finally sealed…
Well done Bernadette we finally sealed the deal. You were always available and guided us where you could. Thank you for the quick responses. Best wishes Nigel and Ruth
5/5
Trustpilot5* experience with Prospect
Natasha was very knowledgeable and helpful throughout my buying process. Really a great help in getting everything across the line for us and keeping us updated regularly. Will definitely be using Prospect again in the future and recommending to any friends and family who are looking to sell/buy.
4/5
GoogleI would like to extend my thank you to Amber Forrester for managing the property I have letted for the last few months in my 2.5 yrs stay. It goes without saying that Amber has been the most responsible and best property manager representing Prospect during my stay here delivering exceptional and quality driven service which I appreciate a lot. Prospect has been a good estate agency for me. The level of customer service improved a lot ever since Amber became the property manager. Haroon Malik.
5/5
GoogleThe team at Prospect Maidenhead were fantastic. The day after we appointed them we had a full team review at the property and they listened to what we had done at the property and its main selling points. Every viewing was confirmed with name, time & date and feed back was given after the viewing. Very pro-active team which I would not hesitate to recommend to any buyer or seller. Been a pleasure to work with such professional people. They have the right attitude and have been very customer focussed. Well done team
5/5
TrustpilotOverall a very positive experience
Beth Murphy & the team at Prospect sold our home very quickly. They kept us well informed call the way.Beth is very positive & pro active.Overall a very positive experience!
5/5
TrustpilotHouse sale
Prospect have been able to guide us through the entire process of our house sale. Their experience made all the difference.
Hello Paul, Thank you for the 5 star review. We're please you had a great experience. Kind regards
5/5
TrustpilotI have sold my house with Prospect in Bracknell
I have sold my house with Prospect in Bracknell.it’s been a bumpy ride at times.The team I have dealt with were professional and reliable at all times.My calls were always answered or replied to, nothing was ever too much. Special thanks to Ricky, Connor, Bekah & the two agents showing my house. Many thanks guys you’ve been amazing.
5/5
TrustpilotGreat Agency and Lily Sines a pleasure to deal with
I rent a property through Prospect and from the start to now, 2 years in, they have always been great to deal with. In particular, my main contact Lily Sines has been fantastic throughout, and continues to be great. Lily always replies quickly, is friendly and extremely helpful, and continuously communicates updates with any subjects I have reached out about.
5/5
TrustpilotLily Sines
Over many years I've had several managers to look after my property. By far the most professional and helpful is Lily Sines at Prospect. I cannot praise her highly enough. Lily is always 'on the ball', quick to respond, kind, looking to be positive and help with any issues. I would recommend Lily Sines at Prospect to any potential landlords.
5/5
TrustpilotI’d like to thank the team at Warfield…
I’d like to thank the team at Warfield who all helped to sell our house. Abi, Beth and Paul were always on hand to answer questions and were very supportive. All very friendly, efficient and available. I believe Abi has gone to the Winnersh branch now where I’m sure she’ll be a great asset to the team. Thank you 😊
1/5
GoogleVery disappointed, I was a buyer dealing with them(calls himself Jon). First they turned up late for the viewing , more than half hour. I had to wait outside in the cold with a baby. Next were their shady dealings. At every conversation the word "lets be fair to everyone" was used which put me off. First of all buyers are at receiving end, anyway nobody is fair to them :) . They did the usual bidding using me as a leverage, asking one for a price and telling the other to bid for a higher price. This is the most unfair system in the world since as a buyer you donot know what the other guy is offering. An auction is fair , atleast you know what the other guy is offering, here you are kept in the dark and they talk about fairness!. Lastly what put me off is they put a condition that I have to go with their solicitor and mortgage agent, ridiculous! and I guess they rejected my offer because of that, since I didnot agree to their ridiculous arrangements, and BTW they didnot even have the courtsey to let me know that the house has been sold ! Andy Chak
5/5
GoogleI purchased a property through Prospect Estate Agency Maidenhead. Kier Porter showed us around the property and gave us plenty of space and time without ever coming across as pushy. He was also knowledgable about the area and property itself. Lianne Johnson was responsible for ensuring that the transaction was completed as smoothly as possible. She was very proactive in ensuring that solicitors and mortgage brokers were working quickly towards completion and was always fast to respond to calls and emails. Thanks very much. Jamie & Louise
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