Trusted Agent profile Β· Maidenhead

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Northwood Maidenhead reviews

β˜…β˜…β˜…β˜…β˜… Excellent

359 reviews across 3 platforms

21 Queen Street, Maidenhead, SL6 1NB

Part of Northwood, see every office.

Northwood's office in Maidenhead, at 21 Queen Street, is rated 4.8 out of 5 across 359 reviews on three platforms, including 300 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

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4.8 / 5

300

Reviews on Google

This office

Direct reviews logo

5.0 / 5

48

Reviews on Direct reviews

This office

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11

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of working with this estate agent, and I must say, their service exceeded all my expectations. From the very beginning, their professionalism and dedication were evident. Here's why I am giving them a well-deserved 5-star rating: 1. Expertise and Knowledge: The estate agent showcased an in-depth understanding of the real estate market. They were well-versed in local trends, pricing, and regulations. Their expertise guided me through every step of the process, making it seamless and stress-free. 2. Excellent Communication: Communication played a vital role in my experience, and this agent excelled in keeping me informed at all times. They promptly responded to my queries, providing clear and detailed explanations. Their transparency and availability built a strong foundation of trust. 3. Attention to Detail: The estate agent was incredibly thorough in their approach. They paid meticulous attention to even the smallest details, ensuring that nothing was overlooked. This level of detail instilled confidence in their ability to secure the best deal for me. 4. Client-Centric Approach: I felt like a priority throughout the entire journey. The estate agent took the time to understand my needs and preferences, tailoring their recommendations accordingly. They went above and beyond to find properties that aligned with my requirements, saving me valuable time and effort. 5. Successful Outcome: Ultimately, the estate agent's expertise and dedication led to a successful outcome. They negotiated skillfully on my behalf, securing a fantastic deal that exceeded my expectations. I couldn't be happier with the result. In conclusion, working with this estate agent was a truly exceptional experience. Their professionalism, knowledge, and attention to detail made the entire process enjoyable and rewarding. I highly recommend their services to anyone in need of a reliable and trustworthy estate agent. A well-deserved 5-star rating!

Kwabena Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you Kwabena for leaving Northwood Maidenhead such a detailed review. We're happy to hear that you've experienced excellent communication and an exceptional experience throughout your journey with Northwood. It's wonderful that you received the successful outcome that you were looking for, and we wish you the very best in your new home.

5/5

Direct reviews

Absolutely professional and caring. They manage every issue above and beyond. They precisely deal with the tenant in the same way they deal with the landlord, without inequalities (like usually renting agencies do). Anna is a skillful, competent and efficient young angent that makes every effort to ensure that everything works and that the tenant and the landlord are both happy with the solutions. They answer calls and emails very quickly. After having dealt with other agencies I absolutely reccomand this one becaise they really work in a new, different and more efficient way.

Federica Β· 12 July 2022

5/5

Google

Pav was extremely professional, kind and really helped us with what we were looking for.

Hannah Β· 2 October 2024

Agent replied Β· 31 December 2024

Thank you for the fantastic 5-star review! We’re pleased that you had a positive experience with our team. We’re always here to assist you with any real estate needs in the future. - Pav, Northwood MAidenhead

5/5

Google

Highly recommend Pav, he’s professional and friendly with extensive knowledge of the market.

Suri Β· 1 November 2024

Agent replied Β· 31 December 2024

It’s wonderful to know you’re pleased with our service, and we’re here for you whenever you need us next! - Pav Northwood Maidenhead

5/5

Google

Absolutely first-class service from Pav @Northwood , he made the whole process of finding new tenants easy and stress-free. They were proactive, and help me with the guaranteed rent option and we had high-quality tenants moving in much faster than anticipated. Highly recommended

Rajveer Β· 10 April 2026

1/5

Google

Awful communication with Raj and Lingham at Northwood. Applied for a let property, they were quick to take holding deposit and slow to return it (over a week) and avoided calls and emails. Even had the cheek to relist the property before returning deposit. AVOID.

Deeja Β· 20 May 2025

Agent replied Β· 28 May 2025

We're sorry to hear you were dissatisfied with your experience. However, we feel it's important to clarify the situation. Your application unfortunately failed the referencing process due to concerns of document tampering with submitted bank statements. As a regulated agency, we are unable to proceed with applications where there is suspected falsification of documents. This is a legal and compliance matter we take very seriously. Before taking any holding deposit, all applicants are provided with clear terms and conditions, which outline the circumstances under which a deposit may be retained or returned. In your case, the deposit was not returned, in accordance with those terms. We understand the situation was disappointing, but we made multiple attempts to communicate and resolve the matter with you. The property was relisted only after it became clear that the application could not proceed. We remain committed to fair and transparent service for all our applicants and tenants.

5/5

Google

Very responsive and helpful. Pav has been great in sorting my rental property out and finding a good tennant for it. Highly recommend πŸ‘ …

Nazila Β· 2 July 2025

5/5

Google

Excellent communication with Rav, quick response just super πŸ‘Œ with his job ,I recommend all to deal with him. …

Breehan Β· 10 September 2026

5/5

Google

Can not recommend Northwood Maidenhead enough. Pav did an amazing job and went beyond and above to find us the perfect property within 2 hours

Hinnaa Β· 9 June 2025

5/5

Google

The people are so nice and very helpful. Especially Pav helped us a lot to find our home. Strongly recommended.

Burak Β· 5 May 2024

Agent replied Β· 31 December 2024

Thank you for the amazing 5-star review! We're thrilled that you enjoyed your experience with our team. We’re always here to help and look forward to working with you again in the future. - Pav, Northwood Maidenhead

5/5

Google

Great service Mr Pav, Thank you so much for finding us a lovely new house and all the help you have gave us with securing this placement. Greatest wishes from us and we are thankful for your services once again.

Malooshi Β· 10 April 2026

5/5

Google

Pav from Northwood is the deciding factor for me to choose this agency for letting out my property. I found him very personable, genuine and helpful throughout our interactions. I like his flexible approach to be willing going extra mile at anytime among fierce competitions. I hope we will have long standing and trustful relationship. Great to know him and the agency!

Tiger Β· 3 August 2024

Agent replied Β· 31 December 2024

We appreciate your feedback! Our team is committed to going the extra mile for our clients. Thank you for recognising our efforts! - Pav, Northwood Maidenhead

5/5

Google

Pav was an amazing help guiding me through the property.

Ria Β· 2 October 2024

Agent replied Β· 31 December 2024

We truly appreciate your 5-star review! It’s great to hear that you had a positive experience with us. Thank you for trusting us with your property needs. - Pav Nothwood Maidenhead

5/5

Direct reviews

Pav has been absolutely sensational from Day 1. His confidence and reassurance are second to none. He is a true professional and stands firmly by his promises and words. I would recommend Northwood and working with Pav to any potential landlord out there looking to get their property tenanted fast and efficiently. Pav really knows how to ensure a smooth and easy transition. In addition his communication was fantastic and i would highly recommend him to anyone out there.

Mitesh Β· 21 October 2021

5/5

Direct reviews

Its been 2 years since we are using Northwood (Maidenhead) to manage our properties.. We are very happy with their excellent service. Anna is very quick to respond and deal with any queries. We won't have any hesitation to recommend them for their professional services.

N Β· 29 July 2024

5/5

Google

Would definitely recommend Katie. Friendly and helpful :-)

Amy Β· 11 October 2024

Agent replied Β· 8 February 2025

Thank you so much for your review Amy! So glad I could assist you, please do let me know if you need anything else in the future. - Katie, Office Manager at Northwood Maidehead.

5/5

Google

Katie, Anna and the team at Northwood are fantastic to work with and are always on hand if i need anything.

Stef Β· 9 February 2024

Agent replied Β· 8 February 2025

Thank you so much Stef, means a lot to us! - Katie, Northwood Maidenhead

5/5

Google

Northwood maidenhead branxh has been very good, I have been renting through them for over 6 years, they always find good tenants, Pav always goes out of his way to find good tenants, keeps me informed all the time. Taj Excellent service.

Tajinder Β· 10 April 2025

Agent replied Β· 8 February 2025

We're honored to receive your 5-star review! Our team works tirelessly to ensure our clients are satisfied, and it's fantastic to hear that we met your expectations. Thank you for your kind words and for choosing us! - Pav, northwood maidenhead

5/5

Google

Very professional and efficient customer service. Completely straightforward, honest advice given at all times. Pav dealt with finding us super tenants over the years, without fuss, delays or unnecessary issues. We’ve worked with Northwood, for a long time now and they’ve always had our back. No need to go elsewhere, very pleased with them.

N Β· 18 October 2024

Agent replied Β· 31 December 2024

Your 5-star review means a lot to us! We’re glad to know that our team could meet your expectations. We look forward to continuing our relationship and helping you with any future property needs. - Pav, Northwood Maidenhead

5/5

Google

I rented a property through Northwood for 3 years, which had its fair share of issues. Throughout this time, Pav remained available and helpful in dealing with the problems, was reliable and understanding. Minor issues were always dealt with quickly and efficiently, major issues took some time but were resolved. Decent customer service from Pav. Thanks.

Scott Β· 2 September 2024

Agent replied Β· 31 December 2024

Thank you for your kind review and the 5-star rating! We’re thrilled that everything went smoothly. We hope to work with you again in the future! - Pav, Northwood MAidenhead

5/5

Google

Great estate agents. Able to process the rental checks quickly. Pav was very helpful, great at communicating with us

Ella Β· 10 June 2025

5/5

Direct reviews

As a landlord you want the peace of mind your tenants are receiving exceptional service at all times. Northwoods have been excellent in maintaining a professional Landlord and tenant relationship. Northwoods have a vast amount of knowledge to help keep landlords in compliance. Lingam and the team, hats off to you all for a great job!

Mandeep Β· 18 September 2023

1/5

Google

I am disappointed with this agency because they gave me a date and time to view the property and when I arrived at the address there was no one there. I called the agency and they simply apologized but the property was no longer available. Despite all this, they did not send me a cancellation letter or call. I wasted my time.

Svitlana Β· 14 April 2024

Agent replied Β· 8 February 2025

We sincerely apologise for any inconvenience caused by the cancellation of your property viewing. Your experience does not reflect the high standard of service we aim to provide. We're investigating this issue to ensure it doesn't happen again. Please reach out to us directly so we can make it right for you. - Katie, Northwood Maidenhead

5/5

Google

Pav is very well informed and keen on details and easy to work with.

Elijah Β· 5 April 2024

Agent replied Β· 31 December 2024

We're delighted to hear that you're satisfied with our letting agent services! Thank you for the 5-star review and for trusting us with your needs.- Pav Northwood Maidenhead

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Questions about Northwood Maidenhead

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Maidenhead won Gold; Northwood, Leeds won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.

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