Trusted Agent profile · Maidenhead

Verified

Northwood Maidenhead reviews

★★★★★ Excellent

359 reviews across 3 platforms

21 Queen Street, Maidenhead, SL6 1NB

Part of Northwood, see every office.

Northwood's office in Maidenhead, at 21 Queen Street, is rated 4.8 out of 5 across 359 reviews on three platforms, including 300 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of seven awards Northwood won in 2026.

Google logo

4.8 / 5

300

Reviews on Google

This office

Direct reviews logo

5.0 / 5

48

Reviews on Direct reviews

This office

allAgents logo

11

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northwood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

Katie and Lingam where very efficient. Everything was handled quickly and professionally. Recommended them anytime

Tracey · 8 March 2025

Agent replied · 2 June 2025

Thank you so much for the 5-star review! We truly appreciate your support and are so glad you had a positive experience with us. - Katie, Northwood Maidenhead

5/5

Google

Excellent care & service by the whole team in Maidenhead. On the whole; a very positive experience dealing with the team; they have worked efficiently & effectively in all aspects & requirements. Well Done & thank you.

Dee · 9 March 2024

Agent replied · 3 January 2025

Thank you so much for your review, glad to have you on board. Pav, Northwood Maidenhead.

5/5

Google

Have used Northwood’s services for many years. Pav has been great to work with over that time including very recently, being reachable and helpful throughout.

T · 2 October 2024

Agent replied · 31 December 2024

Thank you so much for the 5 stars! We’re delighted that you had a positive experience with us. Your feedback helps us continue delivering excellent service, and we’re always here for you! - Pav

4/5

Google

I was very happy with the professionalism and great customer service I experienced with Northwood Maidenhead. Pav Romanay was outstanding! He made the whole process so quick and easy! I really appreciated him making this an exceptional experience.

Sharon · 5 February 2024

Agent replied · 31 December 2024

Thank you so much for your review Sharon. We aim to deliver a professional service to all our clients wether thats Landlord or Tenants. Im pleased I was able to make the process of renting out your property quick and easy. - Pav, Northwood Maidenhead.

5/5

Google

Very good experience with Pav from Northwood Maidenhead, he went over and beyond to find is the right property within 2 hours as we needed something asap. Honestly we are grateful for Pav and can absolutely recommend him.

Amit · 5 June 2025

2/5

Google

Communication was just poor. When I spoke to the agents on the phone they did try to help as much as possible but then I explained we had a very tight timeframe and was told they’d try to arrange a virtual viewing… only to not hear from them at the arranged time!

Bintey · 23 June 2025

Agent replied · 25 June 2025

Dear Bintey Zahra, We sincerely apologise for the oversight in communication and the inconvenience caused. Our team values your time and we are committed to improving our responsiveness. We would appreciate another opportunity to arrange a prompt virtual viewing for you. Please contact us at your earliest convenience so we can make amends. Warm regards, Katie - Branch Manager at Northwood Maidenhead. Please reach out to me directly at maidenhead@northwooduk.com and kinly put the subject heading as FAO Katie - Virtual Viewing.

5/5

Google

Pav is fantastic. Consistently delivers vs my portfolio, answers questions helps with problems and is my go to with all property management.

Neeraj · 2 October 2024

Agent replied · 31 December 2024

We’re so happy to receive your positive feedback! Your kind words mean the world to us. If you ever need help again, we’ll be here for you! - Pav, Northwood MAidenhead

5/5

Google

I had a great experience with Northwood! Rav was quite supportive and quick on identifying my family needs! Highly recommended!

Robson · 1 November 2024

Agent replied · 31 December 2024

Thank you for the fantastic review! Ensuring client satisfaction is our top priority, and it’s wonderful to know that you felt supported throughout your journey with us. We’re here whenever you need us again! - Pav, Northwood Maidenhead

5/5

Google

As a tenant, I must say that they are very helpful with maintenence issues. I raised an issue at 7.30am via the online portal regarding the boiler and was contacted by Teresa form the agency before 9.30am. Teresa understood the issue straight away and raised the job as a matter of urgency as we have young children. She kept us in the loop with any updates, and by 2pm, an engineer had got our hot water and heating back up and running. Really great service.

Matthew · 5 April 2024

Agent replied · 31 December 2024

Thank you for the stellar review! We're delighted to have provided you with excellent service. Your feedback means a lot to us. - Teresa Northwood Maidenhead

5/5

Google

Anna Davies is amazing! she always deals with issues in a timely manner and thanks to her our first move abroad went smoothly. Thanks so much Anna!

Maria · 4 July 2024

Agent replied · 31 December 2024

Thank you for the amazing 5-star review! We’re always here to help and look forward to working with you again in the future. - Anna, Northwood Maidenhead

4/5

Google

I have been rented under Northwood since 2023. I had a great experience with this Northwood. They were professional, efficient, and easy to communicate with from start to finish. Any queries I had were answered promptly, and the whole process was straightforward and stress-free. I would definitely recommend their services.

Vipinkumar · 10 April 2026

5/5

Google

Many thanks to Pav, he made the whole experience a smooth process and guided us through everything. He was extremely helpful and we wouldn’t hesitate in using him again if needed.

Amit · 5 April 2024

Agent replied · 31 December 2024

We're thrilled to hear that you had a positive experience with our letting agent services! Thank you for the glowing 5-star review and for choosing us. - Pav Northwood Maidenhead

5/5

Google

Lingam, Anna and Teresa were fantastic people. They were very helpful and supportive. I am happy with their quick response when needed in addition to their kindness and understanding.

Ibrahim · 5 May 2024

Agent replied · 31 December 2024

Thank you for the fantastic review and for choosing us - Anna, Northwood Maidenhead

5/5

Google

Absolutely professional and caring. They manage every issue above and beyond. They precisely deal with the tenant in the same way they deal with the landlord, without inequalities (like usually renting agencies do). Anna is a skillful, competent and efficient young angent that makes every effort to ensure that everything works and that the tenant and the landlord are both happy with the solutions. They answer calls and emails very quickly. After having dealt with other agencies I absolutely reccomand this one becaise they really work in a new, different and more efficient way.

Federica · 1 January 2023

5/5

Google

Another review is going to lady who's name is Shireen. She helped us a lot with maintenance of our home. Very friendly and polite person 😊 …

Tomasz · 10 September 2026

5/5

Google

Great attention to detail and very helpful. Special thanks to Pav Romanay for his extra special service.

Joanne · 1 November 2024

Agent replied · 31 December 2024

Thank you for the 5 stars! It was a pleasure working with you, and we’re thrilled that you had a great experience. Don’t hesitate to reach out if you need any further assistance! - Pav, Northwood MAidenhead

5/5

Google

Anna was very helpful getting us into our rental quickly and efficiently!

Mike · 6 January 2025

Agent replied · 8 March 2025

Thank you for taking the time to leave us a fantastic review! Our team is dedicated to providing the best Letting services in Maidenhead and we’re so glad we could exceed your expectations. Wishing you all the best!

5/5

Google

Northwood Maidenhead are very professional agency and they make the move-in process very smooth. I will recommend Northwoods for your letting needs.

Rishi · 3 August 2024

Agent replied · 31 December 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide the best service possible, and your feedback is greatly appreciated. - Anna, Northwood Maidenhead

5/5

Google

I am a first time landlord, had four estate agents come to give me valuation and advice. Out of the four I decided to go with Pav from Northwood, reasons the knowledge and honesty was miles from the others, no over promising and undelivering. Anyone looking to rent out their property, highly recommend contacting Pav from Northwood, you will not be disappointed. MAJID - Langley Slough

Fahad · 2 October 2024

Agent replied · 31 December 2024

Thank you so much for the 5-star review! We appreciate your support and are happy that we could assist you. We look forward to helping you with any future property needs! - Pav Northwood

5/5

Google

Pav is a superb estate agent. I have used his services for finding a tenant. He keeps you updated and easy to reach. His service charges are reasonable.

Nidhi · 5 April 2024

Agent replied · 31 December 2024

We're thrilled to hear that you had a positive experience with our letting agent services! Thank you for the glowing 5-star review and for choosing us. - Pav Northwood Maidenhead

5/5

Google

I cannot fault Northwood from the first time in engaging with them and having worked with them for over 3 years now. They have managed my let properties for sometime and Pav and the rest of the team provide an amazing service. The flexible pricing models means they have a service to your needs and the responsiveness and caring about both the property and the tenants are second to none. Keep up the great work team.

Manoj · 5 April 2024

Agent replied · 31 December 2024

"We're so pleased to hear about your positive experience with our letting agent services! Thank you for the fantastic 5-star review. - Pav Northwood Maidenhead

5/5

Direct reviews

I instructed Northwood out of the many agents in Maidenhead to find me a tenant. Right from the beginning Pav told me that he would not let down, get the property tenanted pretty much immediately and get me the best price for rental. Well, he certainly did. Oh, and a great competitive fee too. From the moment I had given them the go ahead as the chosen agent to market my property to the moment the tenant moving in, the whole process was fast and slick. Not one issue at all. I was extremely pleased with their level of professionalism and market knowledge and being able to actually deliver. At no point did they ever give me false promises or hope and were always realistic. I was always kept in touch by Pav on progress as well as Anna and Lingam. Well they found me a tenant immediately after the advertised it. They make things happen and I am truly so grateful for helping me secure a tenant immediately from the moment they advertised my 2 bed property in Maidenhead. Anna did my inventory and did an amazing job. Very kind, understanding and makes things happen. At one point we had to push back the inventory to later in the day due to works and cleaning needing completing as we did not expect the tenant that quick! They managed to move things around to accommodate my request. They were also very competitive on their fees and matched another agent???s price. I could genuinely see they wanted me to secure the right tenant and I wasn???t just another number to fill for their books. They also were very responsive whenever I called them or emailed them, they would respond very quickly. I also tested them when calling and again they would pick up and if they did not they would respond back pretty much immediately. This is what you want because if that had been a prospective tenant enquiring on my property then its good to see that they are picking up the phone and if not they return calls immediately. 10/10! I would always recommend and use Northwood for all future busin

Gary · 3 October 2022

5/5

allAgents

"AMAZING agents! They..."

I instructed Northwood out of the many agents in Maidenhead to find me a tenant. Right from the beginning Pav told me that he would not let down, get the property tenanted pretty much immediately and get me the best price for rental. Well, he certainly did. Oh, and a great competitive fee too. From the moment I had given them the go ahead as the chosen agent to market my property to the moment the tenant moving in, the whole process was fast and slick. Not one issue at all. I was extremely pleased with their level of professionalism and market knowledge and being able to actually deliver. At no point did they ever give me false promises or hope and were always realistic. I was always kept in touch by Pav on progress as well as Anna and Lingam. Well they found me a tenant immediately after the advertised it. They make things happen and I am truly so grateful for helping me secure a tenant immediately from the moment they advertised my 2 bed property in Maidenhead. Anna did my inventory and did an amazing job. Very kind, understanding and makes things happen. At one point we had to push back the inventory to later in the day due to works and cleaning needing completing as we did not expect the tenant that quick! They managed to move things around to accommodate my request. They were also very competitive on their fees and matched another agent’s price. I could genuinely see they wanted me to secure the right tenant and I wasn’t just another number to fill for their books. They also were very responsive whenever I called them or emailed them, they would respond very quickly. I also tested them when calling and again they would pick up and if they did not they would respond back pretty much immediately. This is what you want because if that had been a prospective tenant enquiring on my property then its good to see that they are picking up the phone and if not they return calls immediately. 10/10! I would always recommend and use Northwood for all future business. The agency is run exceptionally well that I can’t even think of anything that they could improve on. It was my greatest pleasure in working with Northwood Maidenhead. They made everything look easy, when it wasn’t and they were working so hard behind the scenes. Thank you very much guys! YOU ROCK! Regards, Ranjit Mander (Gary) Hambleden Walk

Ranjit · 2 October 2022

4/5

Google

Teresa has been very helpful and professional in the property management

Girish · 6 January 2025

Agent replied · 6 January 2025

Thank you for the review Girish! - Teresa, Northwood Maidenhead

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Northwood's Google reviewsLeave Northwood a review

Questions about Northwood Maidenhead

Has Northwood won any awards?

Yes. In The Trusted Agent 2026 awards: Northwood, Maidenhead won Gold; Northwood, Leeds won Gold; Northwood, Bristol won Gold; Northwood, Portsmouth won Gold; Northwood, St Albans won Trusted Agent; Northwood, Oldham & East Manchester won Trusted Agent; Northwood, Banbury won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.