Every review we hold for the Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service I received from Haart Estates agency , Lynna Proctor and the team were second to none. My primary contact was Ellie O'Donoghue, she was extremely helpful and professional and always on hand when I needed her. The continuous communication between us made the rental process so much easier. She had the knowledge to answer all my questions ( and there were quite a few) and helped us step by step through the process. Thanks Haart!!!
Emma · 17 August 2021
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleMy experience with Andrea was truly commendable. From the outset, his attention stood out, arriving on time for appointments and viewings; his kindness was evident, making me feel valued and understood in my property search. Thanks again, Andrea
Christina · 23 September 2024
Agent replied · 23 October 2024
Thank you for your kind review. If you need further help, do not hesitate to contact us. Kind regards haart Lettings
★★★★★ 5/5
GoogleAfter long time I saw a true customer service. Extra Ordinary. Since I called them regarding the letting and till I moved in, I have been completely updated, guided, suggested and advised on different things. After couple of interactions I felt like I have associated with great team. Thanks of helping to move into great home. My family loving it from day one. Special thanks to Andrea.
Bhaskar · 2 September 2022
Agent replied · 29 July 2023
Dear Bhaskar,
Thank you very much for your kind words.
If there is anything else we can do for you, do not hesitate to contact us.
Kind regards,
Haart lettings Maidenhead
★★★★★ 5/5
GoogleBig thanks to Andrea Costa, his professionalism and dedication made the process so smooth and stress-free. Highly recommend him and the team at Haart for anyone looking for outstanding service.Thank you
Anisha · 11 December 2024
Agent replied · 25 December 2024
Hi Anisha,
Thank you so much for your review.
Feel free to contact us if you need any further assistance.
Kind regards,
haart lettings
★★★★★ 1/5
GoogleWe viewed a property through Haart we liked. Eddie called to propose a second viewing and suggested a timing. He didn't confirm or cancel which we forgot and we turned up anyway. The viewing hadn't been arranged and this confusion was apparently all our fault. A simple apology from both sides would've enabled us to move on but Eddie was quite condescending in his attitude and never booked the second viewing for us anyway.
The other Haart staff were fine and helpful but I wouldn't deal with Eddie again.
Vince · 21 February 2024
★★★★★ 5/5
GoogleHart have been amazing in helping me find a tenant, I wanted to give a massive thank you to Jasmine Brooker as she was really supportive and helpful during the whole process and really guided me through what I needed to do.
Inderjit · 23 May 2024
Agent replied · 20 June 2024
Good morning, Thank you for your kind review. If you need any further help, do not hesitate to contact us. Kind regards, haart Lettings
★★★★★ 4/5
GoogleI 'was' a first time seller, and tried selling last year but unfortunately the first company I used - well they lied totally to me on the selling price. Seems they'll say anything on price just to get the property on their books. nothing happened and my only feedback was, "your house is too much money" - well what a waste of time!
I invited a couple more estate agents over, one told me the price was right & the other was honest.
It took a few months but we finally moved last week!
Thank you Michael and the guys in the office for getting us over the line.
Xx · 29 July 2019
Agent replied
Dear Jake, thanks for taking the time to leave us a review. We are delighted you got the property you wanted in the end. All the best
★★★★★ 5/5
GoogleMyself and my other half are new on the property scene and first time buyers. We can not rate the service we have had highly enough, to mention Leigh Macnab in particular. Throughout the whole process so far she has been so helpful and efficient. Being first time buyers it makes a big difference getting the advise and help you can really take on and trust. Also to mention she is always at the other end of the phone when we need her...thank you Leigh!
Louise · 29 July 2019
Agent replied
Hi Louise, thanks for the feedback. Good luck with you continued search!
★★★★★ 5/5
GoogleSimply put, the service received by Chloe has been exceptional! The level of care and attention from Chloe is many, many leagues above all the other estate agent I’ve dealt with. When you receive such rare attentive service like this, it leaves a long lasting impression, not only of the individual, but of the company as a whole. Highly recommend.
Brad · 1 March 2023
Agent replied · 29 July 2023
Dear Brad,
Thank you for your review.
If you need any further assistance, do not hesitate to contact us.
Kind regards,
Haart Lettings
★★★★★ 5/5
GoogleGood experience and professional behavior when visiting a potential property to buy. Parasjot has been super professional in showing us the premises and exposing pros and cons of the building and surrounding areas. Thanks a lot. Highly recommend.
Giangiacomo · 25 July 2024
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations.
Kind regards,
Lynna Proctor | Property Management Manager | Berkshire PM
★★★★★ 5/5
GoogleI had booked in valuations in the past and Ben never showed up and there was no communication from him. I then had a call from an estate agent Hamid Nazir who was so professional and apologised and made sure it was booked again, and then …
Adriana · 13 November 2025
Agent replied · 13 April 2026
Hi Adrianna, Thank you so much for taking the time to share your feedback. We're very sorry to hear about the initial experience you had, but we’re pleased that Hamid and Halle were able to turn things around and provide the level of … More
★★★★★ 5/5
GoogleJasmine Brooker was our agent, and she was very friendly and professional at the same time, available at all times for any questions. She was also extremely helpful with the reference checking process. She made the moving process less stressful and much easier than we knew. Thank you, Haart, for having great employees like Jasmine Brooker.
Aer · 30 May 2023
Agent replied · 29 July 2023
Thank you for your kind feedback.
Haart Lettings
★★★★★ 5/5
GoogleI have been working with Haart for a long time and always happy with the service. Thanks Beatrice Bejenaru for your great service and help on dealing with my tenants.PositiveResponsiveness, Quality, Professionalism
Sergi · 9 October 2024
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleWas very pleased with the service. Was quick and simple to view a property, and registering was easy too. Ravi, the estate agent, was friendly and informative. Couldn’t ask for more from him nor the company
Calum · 13 February 2026
Agent replied · 13 April 2026
Thank you Calum for your feedback with Ravi, glad you had a pleasant experience with us. We really appreciate it. Many Thanks
★★★★★ 5/5
GoogleJust moved to a rented property with the help of Haart and Struan from their maidenhead branch. He was fantastic in helping me move and accommodating and very helpful. The team was fantastic and I'm glad I had their help the whole way. Thank you Struan!
Joe · 22 January 2024
Agent replied · 20 June 2024
Good afternoon, Thank you for your kind review. If you need any further help, do not hesitate to contact us. Kind regards, haart Lettings
★★★★★ 4/5
GoogleHart is one of the specialists real estate service provider who helps in fulfilling tailored requirements of their clients. Edward in Maidenhead branch is currently helping us for looking our first desired house. We are really happy with all his support and help until now.
Anukool · 22 January 2024
Agent replied · 20 June 2024
Good afternoon, Thank you for your kind review. If you need any further help, do not hesitate to contact us. Kind regards, haart
★★★★★ 5/5
GoogleThank to Jasmine and her team for doing all that they did to help me secure a wonderful home for my family. You really were patient under understanding and kept checking in with me and how we are coping. Thank you 😊 …
Jenilee · 21 February 2024
Agent replied · 20 June 2024
Good morning, Thank you for your kind review. If you need any further help, do not hesitate to contact us. Kind regards, haart Lettings
★★★★★ 5/5
GoogleEllie O’donoghue what an amazing person brilliant at her job and can honestly say she will go above and beyond for her client and even the exter mile for make sure they are all done and completed she is a credit to ur team and I’m so great full for all her hard work and helping me and my son get our first home thanks you so much
Sophie xx
Sophie · 9 June 2021
Agent replied
We are so pleased that you have had a good experience with us. Thank you so much for your kind words. If you need any assistance please do not hesitate to contact us.
Thank you again!
Ellie O'Donoghue
★★★★★ 5/5
GoogleI had a very positive experience throughout the process with Sinead. She was extremely kind, patient, and professional, and took the time to explain everything clearly and thoroughly. A great representative of the team!
Ahmed · 13 February 2026
Agent replied · 13 April 2026
Hi, Thank you for your kind words we hope to help you secure a property in the near future. Kind Regards Sinead | Senior Branch Manager
★★★★★ 5/5
GoogleSpoke with Paras this morning while out on my run. Guy was fantastic. Listened to what I needed and dealt with me in a professional manner.
Ashley · 4 December 2024
Agent replied · 11 December 2024
Thank you for your feedback Ashley
★★★★★ 5/5
GoogleJust want to thank Jasmine for her professional guidance in viewing a property we were interested in; she has been very helpful with all our queries and always with the smile. Thank xxx
Valter · 17 August 2024
Agent replied · 24 August 2024
Thank you for your kind review. If you need further help, do not hesitate to contact us. Kind regards haart lettings
★★★★★ 1/5
GoogleStay away from haart.. Biggest con out there.. They will promise the world when they want your property but once the tenants are in and they have money coming in they basically tell you its not there responsibility. 7% they charge and all …
Deep · 13 November 2025
Agent replied · 16 January 2026
Good morning,
Thank you for your review, I am extremely disappointed to hear that you are unhappy with the service and I have tried to reach out to you so that we can discuss … More
★★★★★ 5/5
GoogleI had enquired about a valuation of a property. I was spoken to by a polite well spoken gentleman called Hamid if I remember correctly. He had arranged an appointment for someone to visit the property on the next working day which was …
Cllr · 13 November 2025
Agent replied · 13 April 2026
Hi Mohammed, thank you for your kind words about our new Sales Advisor, Hamid.
I will be sure to pass on your lovely words to him. - Maidenhead haart Sales Team.
★★★★★ 5/5
GoogleJasmine from Haart Maidenhead was absolutely wonderful when it came to helping us look for a property and nothing was too much trouble. Very patient and professional and would definitely recommend Haart without hesitation.
Kalpana · 25 July 2024
Agent replied · 24 August 2024
Thank you for your kind review. If you need any further assistance, do not hesitate to contact us. Kind regards haart Lettings
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