Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent team in rentals side of the Macclesfield’s branch that sorted everything for me smoothly and effortlessly to move into my new place. Great communication and updates along the way plus lovely welcome when going into the office
Adam · 13 January 2026
Agent replied · 13 April 2026
Hi Adam,
Thanks for the 5 star review! Great to hear, and a pleasure to serve you.
Wishing you well, and please ask us should you need anything.
James Segal
Branch Manager
★★★★★ 5/5
GoogleReeds Rains Macclesfield provided a very friendly, helpful and efficient service. From the first visit of the Branch Manager, James Segal, giving us his well considered valuation, things moved very quickly - photos taken, brochure produced and details posted on Rightmove/Zoopla to a first viewing, which led to an offer and subsequent sale. We were kept informed at every stage, and any queries were dealt with promptly by whoever answered the phone but especially Zoe.
Sylvia · 20 January 2020
Agent replied · 19 January 2024
Thank you Mr and Mrs Warburton for your business and kind review on the service from myself and my team at Macclesfield. From being 8 years old as a pupil at The Kings School, I was so appreciative to have sold another former teachers property, and am so happy that your trust in me paid dividends. The whole team wish you all the best for the future, living nearer your family I am sure you all will benefit from the move, kind regards, James
★★★★★ 5/5
GoogleFrom start to finish a very good experience selling our property. James was great to deal with and very professional/knowledgeable. Georgia was a star when it came to the sale process with fantastic communication and a real focus on making sure everything went through in a timely manner.
Simon · 21 October 2023
Agent replied · 19 January 2024
Thank you Simon for your kind review - so very much appreciated. Wishing you all the very best for the future.
Warm regards,
James and the team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleZoe is a great asset to Reeds Rains. She was friendly, approachable and professional throughout our buying process. She is a great communicator and always immediately returned our calls.
Zoe kept us in the loop from day one and updated us every step of the way with the purchase of our home. Highly recommend to anyone.
Ellie · 13 February 2023
Agent replied · 19 January 2024
Hi Ellie,
Thank you for the kind review, I will pass your comment onto Zoe. I am pleased that you enjoyed the service from ourselves during your purchase and we all hope you fully enjoy your first home!! How exciting!
Wishing you all the best, James Segal, Branch Manager.
★★★★★ 5/5
GoogleGreat communication from Sue and the team throughout the selling process, keeping me regularly informed of interest, viewings and feedback, and of offers. I would be more than happy to sell through Reeds Rains Macclesfield again.
Guy · 14 August 2025
★★★★★ 5/5
GoogleReeds Rains have been excellent from the very start of selling my house right up to completion day. Georgia at Macclesfield was fantastic very professional and always just a phone call away always giving 100% I would highly recommend Reeds Rains to anyone buying or selling their house worth every one of the five stars.
Matthew · 23 February 2023
Agent replied · 19 January 2024
Thank you Matthew for your 5 star review on the service that you have received when selling your property through us recently- its great to hear and lovely feedback to receive, thank you.
It was a pleasure to meet you initially on the valuation. You trusted me and asked for us to market the property for you, resulting in a sale being agreed in the first few weeks, at the full asking price, and exchange/ completion within 16 weeks (even through the Christmas period).
I will pass on your warm words onto Georgia for the positive contact and progression service side of the sale.
We all wish you the very best for the future, and you know where we are if you are passing or we can help with anything in the future,
Warm regards
James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleWe would like to thank Reeds Rains, Macclesfield and in particular Anthony Rowbotham, for their / his outstanding commitment and dedication in assisting with a complex and protracted house sale in emotive circumstances.
The team at Reeds Rains, Macclesfield is professional and friendly. Anthony kept us up to date with developments and exceeded our expectations in every way.
We highly recommend Reeds Rains to anyone who wants a professional, efficient and supportive service.
G&C · 20 January 2020
Agent replied · 19 January 2024
Thank you guys for your feedback. From the day I met with you both at the house, through the marketing process/ buyer activity, and then once a buyer was matched to the property, we all never thought it would be so reliant on third parties 'doing their bit' !! Some unfortunately didn't, but we kept pushing and I am glad we are now at the end of the road. Anthony has superbly guided the sales process through to exchange/ completion and would like to thank you for being so strong in working together to get this done, and he greatly appreciates you comments. We wish you all the best for the future, from all the team at Macclesfield, thanks again, James Segal, Branch Manager.
★★★★★ 5/5
GoogleI would like to thank Jaya and Sue for the the smooth sale of my house.
I was kept informed of the viewings, of which there lots and once the property was sold they kept me up to date on how the sale was progressing.
I would most definitely recommend Reeds Rains for property sales.
Jenny · 19 January 2023
Agent replied · 19 January 2024
Hi Jenny
Lovely to hear your review from our service in the sale of your property.
We always capture a wide audience when we market a property due to the reach and exposure that we have with our marketing strategy. We always try to make sure that we keep on top of that workload from the interest we generate!
Please let us know if we can help with anything further,
Wishing you the best, from all of us at Reeds Rains,
James Segal, Branch Manager.
★★★★★ 5/5
GoogleA big thanks to all the team, with a special mention for Jade.
The sale of our property had some unforeseen complications. Thanks to the patience and dedication of everyone involved the sale completed this week.
Highly recommend.
Martin · 13 December 2025
Agent replied · 13 April 2026
Hi Martin and Emma,
Thank you so much for your kind feedback. We’re delighted to conclude the sale, … More
★★★★★ 5/5
GoogleAbbey took fantastic care of everything from the first viewing to completion. Nothing was too much trouble and she really went above and beyond.
Abbey is knowledgable, resourceful and really personable. I thoroughly recommend contacting her for support and I would absolutely conduct further property purchases with her.
Joe · 23 July 2023
Agent replied · 19 January 2024
Thank you for your 5 star review Ryan on the service you received from us in your recent purchase! We wish you well in your new property.
All the best from James and the team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleWe cannot thank Sue and Georgia at Reeds Rains enough for all their support, advice and expertise on our sale and purchase. Nothing was too much trouble and they went the extra mile to help us complete as soon as possible. Thank you!
Molly · 20 November 2023
Agent replied · 19 January 2024
Hi Molly,
Thank you for your kind review, it was a pleasure to meet you and Alexander initially when I came out to talk with you about selling, and we listed the property onto the books.
Six viewings booked within the first week, negotiating with two buyers who were offering full asking price, so a sale agreed within the first 10 days isn't too shabby!
The team supported you through the process in your property sale and your purchase of a property that we had for sale, and I am pleased that you were happy with the service that we have provided.
Wishing you all the best, and just ask if we can help with anything further!
Many thanks,
James Segal
Branch Manager
★★★★★ 5/5
GoogleMy experience was excellent, thanks to Sophie, who was so kind in helping me to get my new home... thanks to the team for all the help and support i have received...
Mullo · 27 June 2024
Agent replied · 26 August 2024
Thank you for taking the time Mullo to write your 5 star review, it is very much appreciated.
Wishing you all the best, from all of us at Reeds Rains in Macclesfield.
★★★★★ 5/5
GoogleI couldn't be happier with the service I received from James and the team at RR Macclesfield. The strategy they created to maximise my returns from the sale resulted in us having two offers at the asking price on the first day of viewings and a final result of a sale at over the asking price. Great service and a great result!
Phil · 19 January 2022
Agent replied · 19 January 2024
Hi Phil,
Thank you so much for trusting me with the sale, and applauding the quality marketing, strategy, hard work and service from my team.
You were a pleasure to sell for and wish you all the best for the future. All the best Phil, thanks again, James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleWe recently purchased a house from Reeds Rains and had a great experience, Georgia Day was our sales negotiator and she was very knowledgeable, polite and kept us informed about everything, made the whole process stress free and straightforward. It was a pleasure working with her!
Peter · 22 August 2023
Agent replied · 19 January 2024
Hi guys, thank you so much for your review on the service that you have received from us during your recent purchase.
Georgia was allocated as your 'in branch case handler' from the start, and I am glad that you were impressed with her progressing of the sale and the contact she gave throughout the process.
We all wish you the very best, and of course Reeds Rains are here to help if there is anything further we can assist with.
Thanks again,
James Segal
Branch Manager/ Valuer.
★★★★★ 5/5
GoogleReeds Rains were fantastic with our recent property purchase. They guided us through the process as we weren't really sure of what we were doing & answered our (many) questions thoroughly and professionally. Anthony was dealing with our purchase & really helped us when things kept stalling, often giving us more information than our solicitor was! Friendly & professional, I'd definitely recommend them.PositiveResponsiveness, Professionalism
Nicola · 27 August 2021
Agent replied · 19 January 2024
Thank you guys for the review. We are so pleased for you and really hope you enjoy your home. All the best for the future, from the team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleLewis, Jade and Sue all did a great job. Got the value I thought it was worth (other agents wanted to advertise for less)
Ben · 30 March 2026
Agent replied · 13 April 2026
Thank you Ben for your feedback and 5 star review, advising of, and achieving the best price, is always so important, in conjunction with being able to provide a 5 star service too, which we really do pride ourselves in, so thank you for your kind comments.
From all of us at Reeds Rains, we wish you the very best for the future and just ask if you need anything further, we would love to help,
Thanks
James Segal
Branch Manager/ Valuer
★★★★★ 5/5
GoogleReeds Rains were excellent, their agents were communicative and helpful and I am confident that we got a better sale price here than we would have elsewhere. I would definitely do business again!
Joshua · 28 May 2024
Agent replied · 26 August 2024
Hi Joshua,
Thank you for your kind review, it is much appreciated!
Wishing you all the very best with your next chapter!!
Thanks again,
From myself and the team at Macclesfield,
James Segal
Branch Manager/ Valuer.
★★★★★ 5/5
GoogleScarlet at Reeds Rains in Macclesfield was amazing throughout our process of renting a house! We thought moving to the area from Norfolk, such a distance away would be stressful, however Scarlet was extremely quick and responsive, put us at ease and helped us every step of the way! We can't recommend her enough!PositiveResponsiveness, Quality, Professionalism
Molly · 27 August 2022
Agent replied · 19 January 2024
Thank you Molly! Wishing you all the best.
★★★★★ 4/5
GoogleGreat service from start to finish but it took 6months for them to complete the sale after having on offer in the first week which was accepted.
Rob · 13 February 2026
Agent replied · 13 April 2026
Thanks for the review Rob, it was great to sell for you. Might have seemed like 6 months :-) but it was just 4 months and 10 days, and that was over the Chroistmas period, so wasnt too bad at all!
★★★★★ 5/5
GoogleThe team at Reeds Raines handled the sale of our property with the utmost professionalism. The valuation although higher than other agents proved to be entirely accurate. With a final sale price exceeding the one marketed. I would have no hesitation in engaging their services again.
Steve · 19 August 2025
Agent replied · 2 September 2025
Thanks Steve - great to meet you on day one at the property, and work for you - thanks for trusting me with the valuation - higher than all the others, and we didn’t just achieve it - we exceeded it! :-)
Wishing you all the very best,
See you soon I’m sure,
Warm regards,
James Segal
Branch Manager / Valuer (for over the last 25 years)
★★★★★ 2/5
Google“They continue to market a property which is under offer but won’t allow viewings after nearly 4 weeks.”
I, and my wife have been subjected to continuous pressure from the branch manager, James Segal, to remove my completely true at the time comment or he threatens to reply with the Reeds Rains version of events, even giving me a 48 hour deadline. Negative criticism may not be welcome, but there’s only one way to avoid it and that’s to do nothing to earn it!
David · 28 April 2024
Agent replied · 26 August 2024
Hi Mr Duncan,
We generally do not get negative reviews, so I simply telephoned to explain the detail to you out of courtesy, rather than just post a reply to your comment, please be assured that's all.
You first viewed the property on 22nd February, we obtained your feedback which was that you and your wife were not making any decisions as you had only looked at 4 other properties, and you wanted to look at others. Just over 4 weeks later on 18th March you came back to say that you wanted to 2nd view, so we booked that in for 20th March. On 18th March another interested buyer saw the property, offered the asking price, were in a proceedable position, and were a lot more decisive, of which the vendor accepted, so we called you the following day to cancel your viewing of 20th March.
We knew that it took you nearly 12 months to conclude a sale on your own property, so our vendor did not want to consider that position, making it clear he was happy with the offer that he had just accepted. I appreciate that it is not a great feeling when you hung back and therefore missed out on a property. On Monday when I called you to help explain, you did say that it was your idea to not proceed after the first viewing, and wanted to see ‘plenty’ of others first, despite your wife wanting to go ahead with this property after the first viewing. That of course I cannot control, but have explained the situation clearly to you, so I hope that helps a little.
The property was not marked as 'sold' the day the offer was accepted as there were a few minor details that cropped up, to satisfy first, and 3 weeks after the sale was agreed, we do confirm that it is marked as sold subject to contract, and everything is running smoothly.
Wishing you well in your move,
James Segal
Branch Manager
★★★★★ 5/5
GoogleReeds Rains Macclesfield made our property buying experience extremely positive. In particular Sue and Zoe went above and beyond with their professional and hugely supportive service. They were always on hand to deal with any issues that arose, liaising efficiently with the seller to ensure the process was smooth and successful. We would definitely recommend the team.
Dr AlgerPositiveResponsiveness, Quality, Professionalism
David · 27 August 2021
Agent replied · 19 January 2024
Good morning Mr and Mrs Algar,
I would like to take this opportunity to say how much we really appreciate your feedback on the service that we have provided. Zoe and Sue also thank you very much for your kind gifts. We wish you all the best, from Reeds Rains Macclesfield team, James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleBrilliant service and professionalism. All the staff are lovely, and very helpful. We just wanted to personally thank Scarlet who went above and beyond to ensure we had all the information we needed and was always there to answer any questions we had. We couldn’t recommend Reeds Rains highly enough.
Hannah · 19 January 2023
Agent replied · 19 January 2024
Hi Hannah,
Thank you for your kind review on our services. Much appreciation and please just ask if there is anything else.
All the best from myself, Scarlet and the rest of the team at Macclesfield Reeds Rains. Kind regards, James Segal, Branch Manager.
★★★★★ 5/5
GoogleI recently exchanged on my first house purchase using Reeds Rains in Macclesfield Cheshire. Sue Wood and her team have been a delight to deal with, answering all queries promptly and proactively chasing up everything that needed tying up on both sides to make for a smooth process. Highly recommend.
Jake · 19 January 2023
Agent replied · 19 January 2024
Hi Jake,
We thank you very much for your 5 star review on the service that you have received from us and that you enjoyed a pleasant and smooth experience. We wish you all the best, James Segal, Branch Manager/ Valuer.
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