Trusted Agent profile · Macclesfield, Cheshire
★★★★★
428 reviews across 3 platforms
37-39 Church Street, Macclesfield, Cheshire, SK11 6LB
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Macclesfield, Cheshire, at 37-39 Church Street, is rated 4.8 out of 5 across 428 reviews on three platforms, including 415 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
5/5
GoogleThe service we received from Reeds Raines was first class from start to finish. From the initial meeting with James through to the completion process, everything was dealt with efficiently and professionally.
Thank you Ken for your kind 5 star review on the service that you received from us in the recent house sale. Very much appreciated. Best wishes and warm regards for you and the family, James Segal Branch Manager/ Valuer
5/5
GoogleCan’t thank Georgia and James enough. Great communication and support throughout when selling my property. Thanks to them the sale went through super smoothly, in 9 weeks. Would thoroughly recommend!
Hi Dan, Thanks for the lovely review, and yes I have to admit, from the initial valuation and meeting with you, to exchange/ completion in 9 weeks is pretty good! Something that we like happening, as then you can move on with your lives without all the unnecessary delays etc. Wishing you both all the very best for the future, Have a lovely Christmas and New Year, From all of us at Reeds Rains Macclesfield, James Segal Branch Manager
5/5
GoogleReeds Rains were extremely helpful during the sale of my late step father's house. They kept me updated on viewings and progress throughout the sale constantly and helped me resolve issues that arose during the process. I would have no hesitation in using them again and would highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Thank you Mike for your 5 star review, we really appreciate your business and trust in our services. You were a pleasure to work for. Thanks again, from myself and all of the team at Reeds Rains, James Segal, Branch Manager.
5/5
GoogleThe service we received from Reeds Raines was first class from start to finish. From the initial meeting with James through to the completion process, everything was dealt with efficiently and professionally.
Thank you Ken for your kind 5 star review on the service that you received from us in the recent house sale. Very much appreciated. Best wishes and warm regards for you and the family, James Segal Branch Manager/ Valuer
5/5
GoogleWe have bought and sold 2 properties now with this branch, in addition to renting a property out whilst working in the states. James and his team are great communicators who are always willing to go the extra mile. Highly recommended.
It has been a pleasure working for you again guys in the sale of Park lane, thank you for your business, wishing you all the best in the US. P.S. Please let me know if you decide to come back to Cheshire, I will find you somewhere nice to live! ... but I can't promise it will be as hot as where you are currently though!! :-) Thanks again, from all of us at Reeds Rains Macclesfield, James Segal, Branch Manager/ Valuer.
5/5
GoogleDealt with Sophie mostly (Sue and everyone else were a great help as well) and she was great. The effort that Sophie put in was second to none. She went above and beyond what was expected of her and was understanding all the way through. Would highly recommend Reeds and definitely ask to deal with Sophie. Thanks all of you
Thanks Tristan, I am pleased you enjoying buying through Reeds Rains and the service that my team gave you. Thank you for being so understanding of the difficulty with the vendors separation situation and related issues. You were a pleasure to work with during your purchase of the house. Wishing you all the best in your new home and if you need anything, please just ask, kind regards James Segal, Senior Branch Manager
5/5
GoogleI have had a great experience with Reed Raid in letting my house - they have been very helpful, explaining all the necessary steps and checks that I needed to make. The lettings agent, Mathew has been very helpful and gone above and beyond to get everything sorted for us. Would highly recommend them.
That's great to hear Genevieve, thank you for your review. Let us know if we can help with anything else. Many thanks from all of us at Reeds Rains Macclesfield.
5/5
GoogleScarlett was fantastic and easy to talk too, had a few issues which were not reeds rains' fault, they were always free to talk despite the property not beibg managed by them. Would definitely go with the lettings team again
Thank you Liam for your 5 star review on the service you received from us. Wishing you all the best.
5/5
GoogleThe Reeds Rains service and their personnel handled our sale expeditiously, within a tight time frame and, covered all the eventualities which arose for the benefit of buyer and seller. Your approach to valuation, guidance on property features and sale attention when questions or advice was sought by us was really supportive and thorough. Thanks to all the team, best regards Sue and Mark
Thank you Sue and Mark for your very positive 5 star review on the service that we have recently provided for you. We really appreciate your business, and for choosing to allow us to work for you on this. Wishing you the very best, and should we be able to help any further, with anything at all, please just ask. Warm regards from myself and the whole team, James Segal Branch Manager/ Valuer.
5/5
GoogleReeds Rains were a pleasure to deal with in our first house purchase. Georgia was great in keeping us up to date and ensuring everything went smoothly!
Thank you Benjamin for your kind review on the service that you received from us during your recent house purchase. Please let us know if we can help with anything further, Wishing you all the very best, James Branch, Manager/ Valuer, Georgia your sale progressor, and the rest of the team at Reeds Rains, Macclesfield.
5/5
GoogleVery efficient..Georgia is updating us all the way through the process..she was very good with pushing the solicitors to finish the our purchase as soon as possible..Very helpful. All the staff are friendly and helpful. Thank you so much.
Thank you Girlie for the kind review on the service that we have provided. We wish you all the very best in your first home, and please let us know if there is anything that we can help with in the future. From all of us at Reeds Rains Macclesfield, thanks again, James Segal, Branch Manager/ Valuer.
5/5
GoogleI recently moved in to a rental property with Reeds Rains. The process was made clear from the very start so I was always aware of the next steps. I moved in as planned without a hitch! Thank you to Mathew and Anthony for all of your help and making the move as stress-free as possible.
Hi Charlotte, thank you for your review! Wishing you all the best, from the team at Macclesfield, James Segal, Branch Manager.
5/5
GoogleWould definitely recommend Reeds Rains. Communication top class during the recent sale of our house
Thanks Linda, It was great to work for yourself and Bill, and thank you for the 5 star review! Let me know if you can help you in the future with anything at all. Warm regards to you and Bill. James Segal Branch Manager (Valuer) for over 25 years.
5/5
GoogleJames and Sue were very efficient to work with. James was confident we would get a good price for the house compared to other agents, which we did!. Sue was always approachable and kept me updated with any progress or query regarding the sale. I would be very happy to continue using these guys, keep up the great work!
Hi Gill, thank you do much for your business again in selling a property for the family. You are such a lovely person and an absolute joy to work for. I really appreciate your kind review and wish you all the best for the future. Kind regards, James
5/5
GoogleOur experience with Reeds Rains was positive throughout. Anthony was always happy to answer our questions and make these two first-time buyers feel a lot more confident. Everyone at the Macclesfield branch was extremely helpful and professional. I would highly recommend this team to anyone looking to move to the area.
That is lovely to hear Rachel, thank you for your review on your experience buying through ourselves. We wish you all the best in your new home and please let us know how you settle in. All the best from the team at Reeds Rains Macclesfield.
5/5
GoogleZoe has been a brilliant estate agent in dealing with quite a difficult purchase. I love my new home and it wouldn't have happened if she hadn't gone beyond what would be expected of her. Thank you!
HI Alex Thank you for your 5 star review on your experience using Reeds Rains and with Zoe doing a stellar job in handling your purchase, keeping you updated and helping get things to exchange and completion. So pleased you are settling in well. Wishing you all the best, from myself James Segal, Branch Manager/ Valuer and all of us at Reeds Rains, Macclesfield.
5/5
GoogleExcellent service very impressed with Sue and all the staff. Everyone went above and beyond. Attention to detail was second to none. Throughout the whole process Sue made me feel relaxed and I was always fully informed . I would highly recommend Reeds Rains Macclesfield
Thank you for writing a review Michael, that is very kind of you. I will pass your kind comments on to Sue and the rest of the team. We work very hard making sure our customers/ clients, enjoy the service/ experience we provide when they are using our services, whether that be buyers or sellers, tenants or landlords. We thank you once again, and wish you all the very best, James Segal, Senior Branch Manager/ Valuer.
5/5
GoogleThe team down at Reeds Rains Macclesfield have been brilliant. They helped our sale go through as swiftly and smoothly as possible in this tricky, fast market. I mainly dealt with Trevor and Zoe who both went above and beyond for us. Many thanks guys.
Thank you for finding the time to write a review on the service you received .... I know how busy you will be with renovations! We wish you the best with the project and hope to see it when its done! All the best from the team at Reeds Rains Macclesfield, Kind regards James Segal, Branch Manager.
4/5
GoogleAbbey and her colleagues were always there to help me through a very difficult journey. Special thanks to Sue too for her invaluable local knowledge.
Thank you for your review John
5/5
GoogleReally communicative throughout my house buying journey. Great team to work with.
Thanks Jenni, great to receive a review from you ... .and yes 'communication' is key! - (no pun intended!!) It was lovely for us to work with you. All the very best, The Reeds Rains team, James Segal Branch Manager/ Valuer (for over 25 years)
5/5
GoogleJade, Sue and Lewis are awesome!! No end to the support and advice they provided. Always answer or respond to emails, couldn't have asked for a smoother process. Thank you!
Thank you for your 5 star review Matt! We do have an awesome team, packed with awesome people, always working with 100% full attention, and we will continue making sure that the service we offer is 100% awesome! Word of the day is 'awesome' - what a great word! Wishing you all the very best in the future, Please just ask if there is any more that we can do, James Segal Branch Manager/ Valuer (for over 25 years)
5/5
GoogleVery good service when purchasing a property recently. Georgia kept me up to date at all times and did everything to try and keep the purchase as straight forward as possible!
Thank you Matthew for your kind 5 star review on the service that you received from us when buying, and Georgia being your main contact during that transaction. Wishing you all the very best, From all of us at Reeds Rains Macclesfield, James Segal, Branch Manager/ Valuer.
5/5
GoogleWe had a couple of estate agents visit us for the sale of our property but James from Reeds Rains really stood out with his knowledge and professionalism so we chose to go with them and it was definitely the right decision. The 360 virtual viewing was really impressive and the pictures were great too. Georgia dealt with the process of the sale and she was always on the other side of the phone to answer any questions. She would update us promptly and ensure the process went as smoothly as possible. Thank you both again for helping us sell our house so that we can now emigrate to Australia! Love Kirsty, Ben and Jude :)
Hi Kirsty and Ben, We wish you all the very best in your adventurous new chapter as a family in Australia! You were a pleasure to work for, and thank you very much for your lovely 5 star review about the service that we have provided. Georgia also said how lovely the prosecco was and a very kind gift with the thank you card :-) Warm regards James Segal, Branch Manager/ Valuer.
5/5
GoogleFantastic customer service and support. The team work really well together in this branch, they went above and beyond to assist me the best they could. I know it was not an easy sell, but all the staff were always super friendly, and the service we received from Zoe was faultless!
What a great customer to work for as well!! Thanks Sunny, from all of us at Macclesfield Looking forward to doing more business with you soon hopefully, from myself James, Zoe, Mathew and the rest of the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.
