Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWell where do I start with these lovely ladies at reeds rains from the moment I phoned up to book a viewing on a property they have been nothing but helpful with such a warm and friendly approach to the service they are providing , they have made me and my fiancé feel so at ease through this ongoing process.
Holly showed us around the property that we have applied for and she was extremely helpful and full of knowledge of the property and about the area, she answered all questions that we had with ease. she was very chatty and friendly and is honestly just such a lovely young woman who is a credit to reeds rains.
Once we put our application forward we then moved onto scarlet the lettings manager who has been helping us with the rest of the process , now I have called the branch probably a million times to ask questions and again she has been nothing but helpful attentive and just answers all questions that I have had again she is also full of knowledge knows exactly what she is talking about and again is she fabulous at her job, she has made me and my fiancé feel so at ease the whole way through and has such a fun professional approach to sales and lettings industry, the team at reeds rains is one of the main reasons we have decided to go for a property with them as they are all brilliant there.
I have spoken to Zoe , sue and jaya a few times when I have called through and again they have been helpful , friendly and professional.
Reeds rains Macclesfield you are extremely lucky to have this team at your branch because every single one of you are a credit to your company.
I’ll be in with chocolates, wine and flowers soon I’m sure.
Xxx
CarrieAnne · 19 January 2023
Agent replied · 19 January 2024
Thank you for such a glowing review!! The team are delighted!! We really appreciate your kind words and wish you all the best. Should you need anything please do not hesitate in reaching out, thank you, James Segal, Branch Manger/ Valuer.
★★★★★ 5/5
GoogleWe are very happy with the service Reeds Rains provided in moving forward to the successful sale of the property. During the initial discussions, the process and the services were clearly explained. In addition, we received sound advice on the valuation of the house with comparisons to recent sales in the area and information on the state of the housing market at launch. We were impressed by the marketing of the property, the Reeds Rains website presented the house in a very positive light, which attracted interest from potential buyers very quickly. People with a true interest and the means to move forward to completion were narrowed down with the ultimate buyer offering a price very close to the original valuation. This says much about Reeds Rains knowledge of the housing market in the area. We were kept informed throughout as the sale progressed to completion. The efforts of Reeds Rains are greatly appreciated
John · 19 January 2023
Agent replied · 19 January 2024
Hi John,
I would like to thank you for your kind review. It was a pleasure from the first day I met you on the valuation and all the way through to exchange of contracts and completion.
From me and all my team, we wish both yourself and Maureen all the very best.
Warm regards, James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleOur family were absolutely delighted with the service and support from Reeds Rains when they sold a house for us in Macclesfield recently.
James visited us at the house initially and was very easy to talk to. He answered all our questions and gave us all the information we needed to make decisions that we were comfortable with on the asking price and to go ahead with Reeds Rains.
We felt well-advised and supported throughout the journey and honestly believe that the team at Reeds Rains got the best possible outcome for us as a family. It really couldn't have gone any better.
James organised sales materials that we were very happy with and Georgia also maintained excellent regular contact with us during the whole process. We particularly appreciated how well we were advised once offers started to come in and the updates throughout the sale process. Georgia and James clearly kept up-to-date with what was happening. Not only did we sell the house quickly, but it also went through much quicker than we were expecting and we were very happy with the sale price.
It's not often I write reviews because I'm so short of time, but I really wanted to get round to this one because the team fully deserve to be recognised for their hard work and expertise. I would highly recommend Reeds Rains in Macclesfield for anyone wanting to sell a house in the area. They are all brilliant and I wish them every success in the future.
Marianne · 19 January 2023
Agent replied · 19 January 2024
Hi Marianne,
Reviews mean so much and your glowing review on the service we gave and the result we achieved, means the absolute world to us!
You were both an absolute pleasure to work for, and a joy to help through the process. Thank you again for your warm words and we wish you all the very best,
James and the team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleTop class service from James and his team all the way from the initial discussion right through to completion. The Reeds Rains team kept us informed at all times, handled delicate issues sensitively and managed the overall process very smoothly.
Neil · 19 January 2022
Agent replied · 19 January 2024
Thank you Neil for your kind review, the feedback is really appreciated. We we wish your mum all the best with her new surroundings and we really appreciate your business in the sale of the property. James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleReeds Rains in Macclesfield sold my house last year and also found our new home for us. James the Branch Manager was a fantastic help though the whole process. He kept us up to date every step of the way and dealt with any issues we had on our sale and purchase.
Wayne · 20 January 2018
Agent replied · 19 January 2024
Thank you Wayne, I hope you are well and have settled in nicely now to you new home. Let me know if we can help in the future in anyway. Kind regards, The team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleI had the best possibly experience buying my first home. Zoe has been amazing and lovely, she picked me out the perfect house and helped me complete it quickly, dealing with any issues. I couldn’t be happier! Thank you!!
Jazzy · 19 January 2022
Agent replied · 19 January 2024
Thank you for your kind review. We would love to hear from you should you have any property questions in the future.
Warm Regards and Festive Greetings from team at Reeds Rains Macclesfield. All the very best, James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleReeds Rains have been absolutely wonderful during my recent selling and buying experience. I can't thank them enough for everything. They are so proactive and responsive. Reeds Reins excel in every area. Big thank you to all the team but especially Sue and Matt!
Andrena · 19 January 2021
Agent replied · 19 January 2024
We wish you all the best in your new home Andrena and really appreciate you trusting ourselves with the sale of your property. Kind regards James Segal, Senior Branch Manager/ Valuer.
★★★★★ 5/5
GoogleI can wholeheartedly recommend this Estate Agents. Abbey Taylor communicated with me regarding the sale of a property in Bollington which belonged to an elderly relative who had passed away. She was so professional, caring and kept in touch with me every step of the way through to completion. She always did what she said she would do which is a rare occurrence in today's world.
Caroline · 20 December 2023
Agent replied · 19 January 2024
Thank you Caroline for you 5 star Google Review - very much appreciated. It was a pleasure to meet Jade at the very beginning to explain the situation, and for me to detail where we can help with the sale of the property.
Thank you for your positive words with regards the contact and progression during the sale from Abbey. I always feel communication is a key part of any service, so that is something that myself as the Branch Manager monitors regularly and insists on.
Wishing you all the best,
From all of us at Reeds Rains Macclesfield Branch,
James Segal,
Branch Manager/ Valuer.
★★★★★ 5/5
GoogleA lovely team and prompt answers at any questions ! I recommend them with pleasure. They helped alot in our process of buying a house that at the end we made it a home ...I wish them good luck and many sales !!
Thank you Sophie Unsworth !
Adrian · 20 January 2019
Agent replied · 19 January 2024
Thank you Adrian, we wish you all the best! Sophie says to pass on that she hopes you do well with all the refurbishment! Best wishes and kind regards from all at Reeds Rains. James Segal, Branch Manager.
★★★★★ 5/5
GoogleJames and his team were efficient and friendly throughout, keeping me fully informed at every stage. Zoe in particular never tired of my endless phonecalls for reassurance. I would definitely use and recommend them in the future.
Sara · 19 January 2022
Agent replied · 19 January 2024
Hi Sara,
Thank you so much for your 5 star review of the service we provided. We wish you all the best, and if we can be of help with any property related questions please do not hesitate to ask.
Many thanks,
James and all the team at Reeds Rains Macclesfield.
★★★★★ 5/5
GoogleI was very happy with the service I received, especially with Georgia who was excellent throughout the whole process of selling my property - which wasn't the most straightforward - she was incredibly accommodating, supportive and professional throughout. I bought my property 10 years ago with Reeds Rain and used them again to sell it. I would highly recommend their services.
Violet · 22 February 2024
Agent replied · 22 February 2024
Thank you Violet for your kind review, it was a pleasure to work for you, and a positive start with achieving your full asking price within just 10 days of my initial valuation meeting with you at the property.
Georgia was then your allocated main contact during the sale progress, and I am pleased to hear your kind words on the service that you received.
Wishing you all the very best, from all of us at Reeds Rains Macclesfield.
James Segal
Branch Manager/ Valuer.
★★★★★ 5/5
GoogleZoe was assigned to my purchase of a house and I could not fault her, very personable service, very responsive and just a lovely person to deal with
Esther · 19 January 2023
Agent replied · 19 January 2024
Thanks Esther for your 5 star review. Very much appreciated. I will pass the comments on.
All the best, from James, Zoe and the rest of the team.
★★★★★ 5/5
GoogleI would highly recommend Reeds Rains Estate Agents to anyone looking to rent in Macclesfield. We had an excellent experience with the company and the process went smoothly and quickly. Both Mathew and Anthony were professional, friendly and overall extremely helpful.
Hannah · 19 January 2021
Agent replied · 19 January 2024
Thank you Hannah for the fab review on the service received from ourselves, we love to hear how our service was received. Wishing you all the best. From James and the team at Reeds Rains in Macclesfield.
★★★★★ 5/5
GoogleI have recently rented a property through Reeds Rains in Macclesfield. I cannot fault the lettings manager Scarlet who kept me informed throughout the transaction. Everybody in the office was extremely helpful during the process. The 'lettings guide' that was provided was helpful and clear and the 'Welcome' box of treats was a lovely touch once I collected the keys. A highly professional, friendly and good quality service. I am very happy with my new home.PositiveResponsiveness, Quality, Professionalism, Value
Karen · 27 August 2022
Agent replied · 19 January 2024
Thank you Karen for your positive review on the service you received from our Macclesfield Branch whilst applying for a property we have. We wish you all the best in your property, and should you need anything, Scarlet will be happy to assist. Best wishes, James Segal, Branch Manager.
★★★★★ 5/5
GoogleI have never wrote a glowing review before but Reeds Rains deserves nothing less than glowing! Though out the whole experience Mathew has been fantastic, throughout the constant pestering from me, he has remained helpful and positive!
Would completely recommend!
Thank you Reeds Rains.
Vickie · 20 January 2020
Agent replied · 19 January 2024
We thank you for much Vickie for your glowing review!! :-) We wish you all the best for the future, you've chosen a great property and lovely location - please do not hesitate to contact us should we be able to assist with anything further. Kind regards - from myself, Mathew and the rest of team at Macclesfield Reeds Rains, James Segal, Branch Manager
★★★★★ 5/5
GooglePeople say moving house is one of the most stressful experiences one can have.We have to disagree, our experience with Reeds Rain in particular Sue from the Macclesfield branch enabled us to have a stress free, care free adventure.
Most days Sue contacted us to update on the progression of us buying a house with Reeds Rain.Nothing was a problem to her.This allowed us to get on with our extreemly busy lives in the knowledge Sue had everything under control.
Before we knew it we were moving in.I can honestly say it was very much down to the personal individual service from Sue.
Thankyou so much for helping us to find our forever home.
We are very blessed.
Deborah,Edward and family.
Deborah · 20 January 2017
★★★★★ 5/5
GoogleA huge thank you to the team at Reeds Rains Macclesfield who recently sold my property. The whole process ran extremely smoothly from beginning to end and the customer service that I received throughout was excellent. I initially met with Alan, the valuations manager who was extremely helpful and answered any questions or concerns that I had, resulting in me choosing Reeds Rains to sell my property. I was amazed by how many viewings I received in a short space of time and within just a few weeks I had accepted an offer. The ongoing support and customer service that I received from the team was excellent. Krystle and Sue looked after me throughout and they really were fantastic. They dealt with everything quickly and efficiently and nothing was ever too much trouble. There was always a friendly and helpful voice at the end of the phone whenever I needed it. My house was sold quickly, smoothly and without stress. Thank you again to the whole team.
Katie Jennings
XArchii · 20 January 2017
★★★★★ 5/5
GoogleVery pleased with the service at Reeds Rains when selling our property. The photos were excellent and we were very happy with the whole process. Sue was an excellent negotiator and got us great buyers.
Laura · 19 January 2022
Agent replied · 19 January 2024
Good evening Laura.
Thank you for you kind review on the service you received from us during the marketing and sale of your property. The professional photography and digital enhancement we employ in our service, really does make a big difference in comparison to 'standard estate agency photography'. I feel it really does do the property justice and makes the property stand out from the crowd. We appreciate your positive comments.
I will pass your kind comments to Sue regarding the search for the right buyers and the service following. Wishing you all the best for the future, many thanks from all the team, kind regards, James Segal, Branch Manager.
★★★★★ 5/5
GoogleThe service we have received from the team at Reeds Reins has been excellent. Sue Wood has been with us right the way through the process and has been extremely attentive. We feel that the process has gone this smoothly because she kept in good contact with all parties and solicitors, and kept us updated as soon she received new information. Paul Kozyra was our mortgage advisor, and he has worked closely with us to find us the best deal for our needs, as well as kept in regular contact to ensure the process went smoothly. On the whole, we would recommend Reeds Rains to anyone looking to purchase a new property.
Jon · 21 January 2016
★★★★★ 5/5
GoogleMany thanks to James and Sue at the Macclesfield office. They ensured a significant level of interest in the property and secured a very smooth sale.
Steve · 19 January 2023
Agent replied · 19 January 2024
Hi Steve,
Your feedback is much appreciated.
Wishing you all the best, and thanks again for your business, from myself and all the team at Macclesfield, James Segal, Branch Manager/ Valuer.
★★★★★ 5/5
GoogleI recently sold my mothers house via Reeds Rains and the service provided by James Segal and his team was excellent. As I was managing this sale remotely I was very impressed with the support and advice throughout the process and the regular phone updates.
Chris · 20 January 2019
Agent replied · 19 January 2024
Dear Chris, Thank you for your review after using Reeds Rains Macclesfield Branch to sell your property. It was a pleasure to handle the marketing, the strategy and the sale progression personally. Wish you all the best for the future. Kind regards James Segal. Branch Manager.
★★★★★ 5/5
GoogleCouldn't thank Anthony and the team, 5*+ in my eyes. They were fantastic in dealing with such a smooth sale of my nans property, especially great in waiting due to family bereavement. Thanks again.
Rachel · 19 January 2022
Agent replied · 19 January 2024
Thank you Rachel for your kind review on the service that you and your nan have received from us during the sale of your nans property, and Anthony as the sales progresser in this sale. This must have been a traumatic time for you. I met with your nan, Margaret, and your father on the initial valuation. It was extremely upsetting to hear the news of your father passing, and we are so very sorry to hear of your loss. We thank you once again, and please pass this on to your nan too. Wishing you all the best, warm regards, James Segal, Branch Manager.
★★★★★ 5/5
GoogleBought a house through Reeds Rains at Macclesfield. All the staff where extremely helpful and professional. Sue was my main contact for the purchase and was brilliant! The house we were purchasing required some renovation work so we needed to get access several times to enable various builders to provide estimates. The seller was not always easily contactable but Sue went the extra mile every time to ensure we got access and that everything went as smoothly as possible.
Anna · 21 January 2016
★★★★★ 5/5
GoogleA friendly , helpful , extremely informative service ! having never rented before my husband and I were a little daunted...but Sue Wood made our renting experience achievable in a very professional helpful manner ! many thanks .
Vanessa · 19 January 2021
Agent replied · 19 January 2024
Thank you for your kind review Vanessa, we are so pleased that you enjoyed our service, and we wish you all the best in your new home! Kind regards, James Segal, Branch Manager
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