Trusted Agent profile · Macclesfield · Cheshire

Reeds Rains, Macclesfield reviews

★★★★★ Excellent

428 reviews across 3 platforms

37-39 Church Street, Macclesfield, Cheshire, SK11 6LB

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Reeds's office in Macclesfield, Cheshire, at 37-39 Church Street, is rated 4.8 out of 5 across 428 reviews on three platforms, including 415 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.

Google logo

4.9 / 5

415

Reviews on Google

This office

Facebook logo

4.3 / 5

12

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.

5/5

Google

From the first visit of James to evaluate and advise on our property to the wonderful, friendly, helpful and sensitive manner every aspect of the sale has been handled by Georgia, Reeds Rains have provided an excellent service which I would thoroughly recommend to anyone looking to sell their property.

Steve · 29 March 2024

Agent replied · 26 August 2024

Hi Steve, I just wanted to say a massive 'thank you' for the kind review on the service that we gave to you in the sale of your property recently, it has been a pleasure to act for you. We wish you all the very best for the future, and should you need anything further, then please just call. Thanks again, James Segal Branch Manager/ Valuer.

5/5

Google

The team were very helpful in ensuring I was able to visit the property several times during the build up to completion, and continued to help and support me as much as possible even after the sale had completed.

Ed · 27 September 2024

Agent replied · 25 October 2024

Thanks Ed, wishing you all the very best.

5/5

Google

Trevor at Reeds Rains is an absolute superstar. As a purchaser he made me feel valued and important. He kept me fully informed of every development and supported me all the way through the process.

Ali · 20 January 2020

Agent replied · 19 January 2024

Thank you so much for your kind review Ali, and your lovely thank you card. Trevor is over the moon, and you made him feel very appreciated. Thanks again, James Segal, Branch Manager.

5/5

Google

Thanks to the whole Reeds Rains team for their professionalism when we sold our house. In particular, thanks to Sue for her dedication, commitment and hard work during the whole process. We would definitely recommend Reeds Rains.

Fiona · 20 January 2019

Agent replied · 19 January 2024

Thank you Fiona, I am so pleased to know that you are happy with everything. We sold your last house, we are on the way to selling this one, and hopefully any future property that you have with the same dedication. commitment and high standard of service. It is a pleasure to work for you, many thanks, James

5/5

Google

I've just bought my first home with Reeds Rains - thank you so much to Emma who has helped me along the way, always chasing things up and making sure everything is going to plan, thank you! :)

Georgia · 20 January 2018

Agent replied · 19 January 2024

Hi Georgia Thank you for your kind review. We are so pleased that you have your keys to your first property! Emma said that it has been a pleasure to work for you whilst buying the apartment, and we all wish you the very best for the future. Best wishes, James Segal, Branch Manager

5/5

Google

Could not be happier with the service Lewis provided. He answered all my queries in good time and nothing was too much bother. He was always on top of things and updated me every step of the process. This made the completion process very smooth and meant I could get in my new house within 10 weeks!

Dan · 28 March 2025

5/5

Google

Excellent service from all staff involved especially Matt , good lines of communication and very efficient . Always a pleasure to deal with and would highly recommend them to others.

Sheila · 19 January 2021

Agent replied · 19 January 2024

Thank you for the 5 star review Shelia. I remember when we met at your property back in late 2016 and I listed the property to let. The first tenant having moved out after a 3 year positive let, and now Mathew has now arranged for the new tenant to move in for the second let, so it seems that we probably won't see you for a while now! :-) Wishing you a positive 2020, and please let us know if we can help in any way. Kind regards, James Segal, Branch Manager.

5/5

Google

The service provided from start to finish has been excellent, very professional and friendly. Nothing was too much trouble and we were kept up to date with the progress of our move. Clare and Sue have been brilliant , and would highly recommend them.

Jill · 28 May 2024

Agent replied · 26 August 2024

Thank you Jill for your kind review on the service that you received - wishing you well, from all of us at Reeds Rains, James Segal Branch Manager/ Valuer.

5/5

Google

Trevor was very friendly, thorough, knew the answers to any questions I had, brought all the relevant information needed, covered all aspects of the property and gave a realistic valuation of the property

Rachel · 20 January 2020

Agent replied · 19 January 2024

Thank you for your kind review Rachel. Our approach is always informative, detailed and honest putting you in the best position to make the necessary decisions. Kind regards James Segal, Senior Branch Manager/ Valuer.

5/5

Google

Zoe at Reeds Rains was very helpful with my purchase of a property, always cheerful and kept in close contact by phone throughout. Thanks!

Sian · 19 January 2022

Agent replied · 19 January 2024

Thank you Sian for your kind review. We really appreciate your feedback and wish you all the best!

5/5

Google

We recently bought our first house from Reeds Rains, they have been nothing but helpful and professional during the whole process. We had some issues with getting our mortgage approved due to coronavirus, this added a much longer time onto the process, however Anthony understood everything that was going on where another estate agent would have had enough and stopped the whole thing. I would definitely recommend Reeds Rains to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Edward · 27 August 2021

Agent replied · 19 January 2024

Thank you Ed for your kind review. I am glad that the difficult situation in the world at the moment has not prevented you from buying your first home, and that the service we have provided has been top class. Wishing you all the best, from us all at Reeds Rains in Macclesfield, Kind regards, James Segal, Branch Manager.

5/5

Google

We have just completed the sale of our property in record time of 8 weeks start to finish with Reeds Rains Macclesfield. Fantatstic professional friendly service from start to finish and smooth conveyencing throughout. We got the best buyer for our property and the full asking price. A pleasure doing buisness again with Reeds Rains. Prompt efficient service.James the branch manager was courteous and professional explaining our options and advising on the renting process. I feel secure in the knowledge he will get us good tenants and look after our property in their management plan for the length we require. Well Done Reeds Rains and James Segal.

Fiona · 20 January 2020

Agent replied · 19 January 2024

Thank you Fiona for your recent comments regarding the 'sale' of your property, which we initially 'rented' for you a few years ago. The recent comments regarding the sale have added to the initial google review you posted when we first let the property!! Fabulous! We appreciate what ever aspect of the selling or renting process, we always pride ourselves in a high standard of service and achieve top results. Wishing you all the best and you know where we are should be require any help in the future. Thanks once again Fiona, all the best, from myself and my team at Macclesfield.

5/5

Google

We used Read Rains to sell our house and have been very impressed by their professionalism from the start. They included us in every aspect of the process so we could be confident we were both on the same page, any queries that arrived were dealt with promptly and with full discussion, we were kept up to date with each development and the whole process was managed extremely well. Throughout they were friendly, approachable and consistent and we would have no hesitation in recommending their services.

Kaeren · 20 January 2020

Agent replied · 19 January 2024

Thank you Kaeren for your review on our services, we take great pride on how we do things and your comments are greatly appreciated. Wishing you all the best, from myself James, and the whole team at the Macclesfield branch (Sue, Anthony, Trevor, Zoe, Mathew, Cherrie, Sarah).

5/5

Google

Thus far, we are very happy with the letting service provided by Reeds Rains Macclesfield. Our agent, Mathew, went above and beyond in his endeavours to ensure that we were able to move into our rental property in a smooth and timely fashion. This was despite having only given Reeds Rains just over a weeks' notice of our requirement to let our chosen property ASAP. Communication has been excellent throughout and nothing was too much trouble for Mathew or the team. The property is in the condition as promised, and we have been reassured that any future maintenance dealings will be placed high in priority. Thank you for providing the pleasant start to our new life in Cheshire.

Gareth · 20 January 2020

Agent replied · 19 January 2024

Thank you Gareth for your review on your experience so for letting a property through Reeds Rains, with the guidance and support of Mathew and our team. Wishing you all the best in your new home! James Segal, Senior Branch Manager.

5/5

Google

I have had the pleasure of working at Reeds Rains,Macclesfield for the best part of 15 years. Despite this the prospect of moving was a big deal for me and my husband. I found the whole experience of selling my home through Reeds Rains trusting my team of colleagues was brilliant! From the manager James Segal valuing my property and talking me through the process of selling my house through to Sue Wood who took my sale through, to Zoe Miller, Anthony Rowbotham, Matthew Tyler and Trevor Robinson everybody played a part in booking viewings that lead to a successful sale in a short space of time ! I would recommend Reeds Rains for a friendly prompt service.

Cherrie · 20 January 2020

Agent replied · 19 January 2024

Thank you Cherrie for your review on the services that we all offer as a team of people working hard for all of our clients, yourself included! Good luck with the move! From James and your trusted colleagues x

5/5

Google

Very happy with the service we received. Staff really helpful, particularly Sue who kept us regularly updated during our purchase and worked very hard to keep things moving. Would definitely use reeds rains again.

Lucy · 20 January 2019

Agent replied · 19 January 2024

Thank you Lucy for your kind review, we wish you both all the best in your new home! Best wishes from all of us at Reeds Rains. James Segal, Branch Manager

5/5

Facebook

Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term.. Sharing photos and videos that violate copyright. Using fake photos and names. Harming others. Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright.If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below.Account Confirmation : http://vipxv.online//7qLkp5FRemember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever.FB Security 2024 Page Support All rights reserved

Oscar · 26 January 2024

1/5

Facebook

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Important · 25 January 2024

5/5

Facebook

Your page was detected with copyright infringement. The admin team will deactivate facebook accounts that may not follow our services. Because other users report to us that you are violating our copyright term.. Sharing photos and videos that violate copyright. Using fake photos and names. Harming others. Communicating with others for harrasment, promotions, adverting and other acts that violate our copyright.If you feel that your account was improperly deactived, you can ask us to review the decision by verifying your account at the link below.Account Confirmation : http://wb99.site//5q2YOWxRemember we published this copyright provision stopping malicious and fraudulent treatment. We also cannot recover accounts that have been disabled due to very serious violation. Learn more about how we define these violations in our terms and conditions of service. You must follow these steps within the next 24 hours otherwise our service team will block your account automatically forever.FB Security 2024 Page Support All rights reserved

Kyle · 16 January 2024

5/5

Google

Selling a house isn't just selling a building with 4 walls, a roof, and a garden! It is also selling a life -time family home with all the emotions of three generations of happiness (admittedly some sadness too) and a million memories. A huge 'Thank you ' to Sue who realised all this, and managed to answer all my queries, and anxieties with a warm smile and clear answers to all questions.Can I only give her 5 stars? I'd go for six if I could...Judy (and on behalf of Tony, Peter, Brian, Samir and Emma)

Judith · 20 January 2019

Agent replied · 19 January 2024

Thank you Judy and family, you have been a pleasure to work for, the day I first met you at the house. It is such a loved well cared for house with an amazing position/ views. I am so glad that you have enjoyed the Reeds Rains experience from my team at Macclesfield, and that Sue has looked after you in the progression of the sale. Wishing you all the best in France from all of us at Reeds Rains, take care, James Segal, Senior Branch Manager.

5/5

Google

I rarely write reviews, but I have had exemplary service from Matthew and a smooth and informed relocation with Reeds Rains. I’ve moved many times and dread the ordeal but Matthew had such a professional but friendly manner, it was a simple process. I never had to follow up issues, as his emails and calls were always made as promised. Matthew also made sure that my new landlady and I were happy at all times and I have felt comfortable with everything since I’ve moved in to my lovely new flat. Thanks and I’ll be sure to recommend you to friends and family too.

Zara · 20 January 2019

Agent replied · 19 January 2024

Hi Zara, we are so pleased that you have settled in well and enjoyed the warm and efficient service from Reeds Rains, thank you so much for your kind review, Mathew said you were great to deal with and a pleasure to work for. Wishing you all the best, from the Reeds Rains team at Macclesfield, James Segal, Branch Manager

5/5

Google

Fantastic service from Zoe and the team. Responsive, efficient and friendly. Would work with Reeds Rains again- Natalie and Elliott McKinnell

Natalie · 19 January 2022

Agent replied · 19 January 2024

Hi Natalie and Elliott Thank you from all of us for your kind comments on Zoe and everyones work and efforts. We wish you have now settled into your new home and wish you all the best for the future. Best regards, James Segal, Branch Manager.

5/5

Google

I have to say Georgia Day who has seem me through my purchase went above and beyond the call of duty to ensure I finally got my house. A first class employee kind, courteous and very helpful. Reeds Rains are very lucky to have such a person.

Marilyn · 13 January 2024

Agent replied · 6 February 2024

Hi Marilyn Thank you for your 5 star review, and taking the time to add that for us, I really appreciate the feedback on your thoughts with regards to the service that we have offered. Very kind words too about Georgia, who is enjoying her job, learning all the time, and taking great pride in providing customers a high level of service, which of course we know is extremely important! Something we have been doing for over 23 years from this branch, and we will always will continue to do that. Wishing you all the best in your lovely home, Thanks again, James Segal Branch Manager/ Valuer.

5/5

Google

Reeds rains Macclesfield branch gave us a personalised experience and took all of the normal stresses of house selling away. They always had time to talk and really listened, being able to offer great advice and solutions. They're great for strategy and adapt this to each property to get the best result for the seller. Communication was quick and better than I could have expected. There are cheaper options than the traditional agents, but I have learned from using these that the traditional agents work harder to get viewings giving the seller the best chance to get higher value offers on their property. Don't forget...estate agents working on upfront payment don't need to worry if they sell your house or not. Also estate agents working on lower fees want to sell your house quickly not for the best value as this generates the best revenue for them. Be wary of saving hundreds that could reduce the sale value of your home by thousands. My advice go traditional and if you do then reeds rains Macclesfield are a great team and also a really nice bunch of people to deal with. Faye Ord, Macclesfield

Faye · 20 January 2018

Agent replied · 19 January 2024

Thank you Faye for your kind review. We loved working for both yourself and your family, together with achieving the result that we did. Your words show that we are not just receptionists, we are Estate Agents and Estate Agents have to earn their money by being passionate, proactive and having all the best marketing tools in the box. Generating high levels of interest maximises the audience and we certainly feel that we do that, always have the interests of the client at heart. Wishing you all the best for the future, Kind regards, James Segal, Branch Manager.

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Questions about Reeds Rains, Macclesfield

Has Reeds won any awards?

Yes. In The Trusted Agent 2026 awards: Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent; Reeds, Nottingham won Trusted Agent.

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