Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
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5/5
GoogleDefinitely a five star service from Reeds Rains, especially Anthony. The purchase of my house has not been straightforward at all due to circumstances outside Reeds Rains control but Anthony has consistently gone above and beyond my expectations to keep the process moving and to keep all parties involved talking. The communication at all stages has been fantastic, Anthony ensured I was kept in the loop throughout the purchase. I have no hesitation in recommending Anthony and Reeds Rains.
Sara Β· 20 January 2020
Agent replied Β· 19 January 2024
We are so happy for you in your new purchase, and so pleased that the progressing of the sale 'got there in the end' with heavily relying on several of the companies involved/ Housing Trusts/ certain solicitors etc who hadn't responded as quickly as we all would have liked...and importantly...put the passion, enthusiasm and common sense into the process as much as we all would have liked! Anthony said you were a pleasure to work with and thanks you for your kind comments. Wishing you all the best, many thanks, James Segal, Branch Manager.
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5/5
GoogleThe manager, James, and the staff at this branch of estate agents Reeds Rains were excellent. They dealt with the sale of my father in law's bungalow in Macclesfield very professionaly. Sue, in particular, was fantastic in keeping us fully informed throughout the sales process regularly chasing up the purchasers and both sets of solicitors to ensure that the sale was completed in a timely manner. I would not hesitate in using this firm in any future property sale
Chris Β· 20 January 2020
Agent replied Β· 19 January 2024
It has been a joy to work for you in the sale of the bungalow, Chris and Kath. Thank you so much for your business, you were a real pleasure to work for. From myself and all of us at Reeds Rains Macclesfield office, we wish you all the very best for the future, James Segal, Branch Manager.
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5/5
GoogleHaving used Reeds Rains several times before I set them another task, to exchange on my house in 4 weeks. They didnβt disappoint. James had the house on the market in his perfectionist way before I could blink and as the sales staff set to, it promptly received an offer. Lewis chased and kept me constantly informed of the progress, the ever efficient Sue standing in when Lewis took leave. Thank you to everyone in the team for a job well done. See you next time.
A Β· 9 November 2024
Agent replied Β· 9 December 2024
Always a pleasure Adrienne, thank you so much for your business, kind words and glowing review.
From all of us at The Macclesfield Branch,
Thanks again,
James
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5/5
GoogleReeds Rains made the process of purchasing really easy, particularly Lewis who was very conscientious and pushed things along when needed. I would highly recommend - a top class service
Jon Β· 2 December 2024
Agent replied Β· 9 December 2024
Hi Jon,
Thank you for your 5 star review on the service that you recently received from us all at my Reeds Rains branch in Macclesfield. Lewis was your allocated sales progressor and I am really pleased that everything went well and you got the property that you wanted! I knew it would be right for you. A lovely property it is too!
Wishing you all the very best for the future in your new home, and please just ask if you need anything else in the future.
Thanks again,
James and all of the team at Reeds Rains Macclesfield branch.
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5/5
GoogleExcellent support throughout the whole process purchasing our first property. Special thanks to Sophie for her fantastic customer service and for all her help with enquiries, questions and viewings.
Jason Β· 14 December 2024
Agent replied Β· 28 December 2024
Thank you Jason for your kind review! Wishing you all the very best in your first purchased home ... How exciting!
Merry Christmas from the whole team at Reeds Rains Macclesfield.
Festive regards,
James Segal
Branch Manager/ Valuer
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5/5
GoogleThe team at reeds rains are extremely helpful, ie helping you with forms that you are unsure about π dealing with emails, and keeping you updated on the progress of your sale/purchase. ππ β¦
Paula Β· 13 March 2026
Agent replied Β· 13 April 2026
Thanks Paula, we wish you all the very best in your new chapter!
From all of us at Reeds Rains, it was an absolute pleasure to act for you both in the sale of your home.
James Segal
Branch Manager/ Valuer (for over 25 years)
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5/5
GoogleI would like to thank all the staff at Reids Rains Macckesfield. I would like to especially thank Zoe Miller for going above and beyond to help me with the sale of my flat at Armoury Court Mews, to her I send my very special thanks. I would recommend anybody wanting to sell a property in Macclesfield to go to them.
Richard Β· 19 January 2023
Agent replied Β· 19 January 2024
Hi Richard,
Thank you for your kind review on the service that you have had from ourselves at Macclesfield Reeds Rains during the sale of your property, with Zoe being your main contact during the sales progression. I will pass your kind comments on to the team, and we wish you all the very best, James Segal, Branch Manager.
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4/5
GoogleA very difficult move that took 7 months to complete but RR Macclesfield managed to cope with all the difficulties. Sophie was very helpful as was Sue later on.
Online communications was the biggest problem in that information is only as good as the data provided. Firstly, the Sellers and Buyers file were not kept up to date. Secondly, the Conveyancing File was not kept up to date either. Thirdly, the link from the RR website to the Conveyancing File was removed without notification and so it was difficult to find out the progress of the sale and purchase.
All these meant that Sue was inundated with phone calls for progress reports. However she coped admirably with my constant calls - maybe not necessary if the appropriate files had been updated.
In the end, we got there with a big sigh of relieve. Thanks to Tim and Sue.
Player Β· 20 January 2019
Agent replied Β· 19 January 2024
Thank you for your review and feedback - feedback is always passed on to improve our services further so we appreciate your comments and these have been passed on to the relevant dept. We wish you all the best, kind regards from the team at Macclesfield, James Segal.
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5/5
GoogleThey say buying a house is one of the most stressful things in life however Jade has been absolutely amazing! Shes so lovely and we couldn't have wished for anyone better to handle our file. We had a bit of a hard time with our solicitors (not one recommended to us by RR) but Jade was always at the other end of the phone to reassure us and help to get things moving when needed. Thank you to everyone at RR Macclesfield! Here's to our next chapter!
Lucie Β· 20 January 2019
Agent replied Β· 19 January 2024
Thank you for the lovely review Lucy - we wish you all the best in your new home - see you on Friday for the keys!! Kind regards James Segal, Branch Manager
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5/5
GoogleUpdate: I have recently worked with the lettings side of the Macclesfield branch, and the whole experience has been worry free and the team at Reeds Rains were always willing to help.
I purchased a house through Reeds Rains last year and the whole process was smooth; all the staff involved were helpful. The primary negotiator on the sale, Jade Dentith, was most helpful collating all the information I required and helping the sale go smoothly.
I'd not hesitate to recommend the Macclesfield branch based on the professional, helpful and friendly staff.
Virtually Β· 20 January 2019
Agent replied Β· 19 January 2024
Thank you so much for your review. We always strive to provide a service to be proud of at Reeds Rains Macclesfield Branch. It was a pleasure to do business with you, if we can help in the future it will be great to hear from you, kind regards, James Segal.
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5/5
GoogleOnce again, a highly efficient, friendly service from Reeds Rains Macclesfield. I have bought, sold and let with this branch for years and am never disappointed. Thanks for finding me a great tenant so quickly and to Mathew for pulling all the stops out to make both myself and my tenant happy. Thanks James for being such a brilliant Branch Manager, i look forward to doing many more years of business with you. Five star service. All the very best to you and your families for 2019. Mrs Draper
Mrs Β· 20 January 2019
Agent replied Β· 19 January 2024
Thank you for your very kind review on the recent service that we have provided on one of your rental properties. You are a pleasure to work for and we really appreciate all that you did to get the property ready and in perfect shape for the move in. We are fully geared up, ready and looking forward to 2019. Thank you for your kind gift and card, best wishes, James and the team at Macclesfield Reeds Rains.
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5/5
GoogleWe are first time buyers and a lot of people told us that moving is stressful, it was up to the point we found the perfect house. Reeds Rains staff were always professional and swift and kept us up to date with what we needed, couldnβt have been more happy with the service. I always managed to get through to someone and as a first time buyers, I didnβt feel like I asked any silly questions, I had all the information I needed to proceed with the sale which went swiftly and easily. Thank you Sue and the Macclesfield branch for your commitment and professionalism.
-Ben and Clare
Ben Β· 20 January 2019
Agent replied Β· 19 January 2024
Thanks for your review Ben and Clare - best of luck for the future. Kind regards the Reeds Rains Macclesfield Team.
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5/5
GoogleWe are extremely grateful that we selected βReed Rainsβ to sell our house .
James was very helpful from the start and everything happened as planned and we sold our house within the first 3 viewings that they generated within the first 10 days.
They maintained maintained contact with us and the buyer and the sale process was not only swift and efficient but virtually stress free .
Thank you for the excellent photos and guidance in preparing our house for sale ...
Excellent service by James, Jade and the Reed Rains Macclesfield Team.
Sankar Β· 20 January 2019
Agent replied Β· 19 January 2024
Thank you Sankar for such a wonderful review. We are so grateful for your business and so pleased for you and your family. We wish you the best of luck with your new home, please stay in touch if we can help in any way. Kind regards from us all, James Segal, Branch Manager
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5/5
GoogleI had a few valuations from various Estate Agents and decided to use Reeds Rains to sell my property. They were brilliant, friendly and professional from marketing to completion. The guidance from James to make my property more appealing β¦
Tracey Β· 13 January 2026
Agent replied Β· 13 April 2026
Thank you so much Tracey, for your wonderful 5 star review. Weβre absolutely delighted that you chose us to sell your property and that your experience was such a positive one. β¦ More
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5/5
GoogleAll the team at Reeds Rains have been fantastic along every step of the way during my house purchase. Linda in particular has been a star, keeping in regular communication and addressed any concerns / issues to resolve as quickly as possible. Linda has been excellent in keeping me updated if she is going to be out of the office and her colleagues have been more than happy to advise in her absence. Being a first time buyer I have no previous knowledge of the process and Linda and the team are more than happy to answer any question no matter how trivial or daft! Just a massive thank you from me, you have made a stressful journey less painful with your focus on my needs ensuring a top experience! Highly recommend buying through Reeds. Thanks, Ryan
Ryan Β· 20 January 2018
Agent replied Β· 19 January 2024
Thank you Ryan for your kind review on the positive that service you received from Linda and the rest of my team at Reeds Rains Macclesfield. We are so pleased for you, and wish you all the best in the future. If we can help in any way in the future you know where we are. Kind regards, James
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5/5
GoogleEmma has been fantastic at Reeds Rains.. I initially rang about another property, its wasn't till Emma mentioned about our house that we went to view it and loved it...Emma has been easy to contact and to speak to, she has kept me up to date with the process from start to finish ... literally nothing has been to much for her, any question she's answered and given advise on ... can't rate her enough. The lady who showed us round our house again lovely, made us feel at ease and answered all our questions and James who met us on our second viewing was fantastic. All the staff we've been in contact with can't fault them at all. I will recommend Reeds Rains to anyone.
Beccy Β· 20 January 2018
Agent replied Β· 19 January 2024
Thanks Beccy, I will pass on to the team you kind comments and am glad to hear that you have had excellent service from all of us at Reeds Rains. Wishing you all the best. James Segal, Branch Manager
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5/5
GoogleReed Raines provided an excellent service for our recent house sale/purchase which turned out to be quite complex towards the final stages! The team led by James were always available to speak to and returned our calls when expected. They were prompt, polite and kept us updated very well; a special thanks to Sue who was with us all the way and really got to grips with the whole long chain, buyers, sellers and nearly all their solicitors, to get the information that we needed, when I was 'loosing the will', she helped massively to bring it to a sucessful conclusion - Many thanks
Tracey Β· 20 January 2018
Agent replied Β· 19 January 2024
Thank you so much Tracey for the review about the service that we have provided for you whilst selling your cottage, and yes it was a slightly longer chain than some! Sue was the sales progressor for this property and although Sue is sunning herself on holiday at the moment, I know she will very much appreciate your feedback. From myself personally, it has been a pleasure to work for you too from initially listing your property for sale. Should you have any questions on the housing market or require any assistance in the future....then don't hesitate to ask. Kind regards, James Segal
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5/5
GoogleFrom start to finish with a challenging sale Reeds Rains have been remarkable, especially Sue. I have had great communication and advice throughout and I couldnβt recommend them enough. Sue has gone above and beyond to ensure everything was as smooth and easy as possible and has made what could have been an awfully stressful process much better.
Ashleigh Β· 13 February 2023
Agent replied Β· 19 January 2024
Thank you Ashleigh for your 5 star review on the experience you received when employing us to sell your lovely cottage. Sue was your sales progresser on this occasion and helped guide things through, keeping you updated along the way, so I will take pleasure in passing on your kind words. Thank you for using us to sell your home, and should you need anything else in the future, please do not hesitate in contacting us. Thanks again, from all of us, James Segal, Branch Manager/ Valuer.
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5/5
GoogleI would like to share my recent experience with Reeds Rains on our purchase of Priory Lane SK10. James Segal and his team have provided us with excellent services.
We live in Hong Kong and we have relied on James and his team to relay our communication, via email, to the vendor and his solicitor, search and appoint suitable solicitor for us due to the complication of the conveyancing, provide insurance agent and furnishing services contacts. With the time difference between Hong Kong and UK, Rain's team has to follow up, on our behalf, with the people in UK. During the whole process, the team has kept us informed on progress.
The property is purchased for letting. Rains started looking for suitable tenants while the conveyancing was in progress. On the completion day, not only they confirmed the purchase has been completed, they also confirmed they have a possible tenant.
We are very pleased with the professional services we have received especially when they need to deal with overseas clients.
Caroline Β· 20 January 2017
Agent replied Β· 19 January 2024
Thank you Caroline, it has been a pleasure again to do business with you. You are a delight and the trust that you had put in me means the world. Always at your service. Let me know when you want your third rental property in Macclesfield, we have a high number of tenants registered so I am sure that we will continue to raise the bar!
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5/5
GoogleWell I want to say a big thank you to Reeds Rains for all the help and support you gave us to make the process of moving less stressful. We put the house on the market and within a week it was sold. You all did a great job but I would like to say a massive thank you to charlotte. Her knowledge and help made me feel very relaxed throughout the whole process, so again a massive thank you Charlotte and I hope to deal with you again in the future. Best of luck for the future
Suzanne Β· 20 January 2017
Agent replied Β· 19 January 2024
Thank you Suzanne, we hope you both settled in really well and you are enjoying your new home. All the best, James
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5/5
GoogleI recently sold my house through Reed Rains Macclesfield and can not recommend them enough. I had the pleasure of dealing with Sue Wood who could not have been more helpful. I was constantly up to date with what was happening with the sale of my property. After the initial buyer pulled out at the eleventh hour Sue was straight on the phone to new potential buyers and set up many viewings the next day with one of them turning out to be the buyer of my property. When a new offer was accepted she was ecstatic, which shows how much she puts in to her work. If I was moving house again I would definitely use Reed Rains Macclesfield and would recommend them to anyone buying or selling in the area.
Alex Β· 20 January 2017
Agent replied Β· 19 January 2024
Thank you Alex for taking the time for writing the review of your experience when using Reeds Rains Estate Agents. There are many parts to the job that we enjoy and one certainly is to give the good news when we manage to find a suitable buyer for a house, and to get through the final hurdle, helping, assisting and supporting along the way. Sue was delighted to read your review and hear your appreciation. We would like to thank you for your business and trusting Reeds Rains with the sale of your property. We wish you all the best for the future. Kind regards, James
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5/5
GoogleI have recently sold my house with Reeds Rains and I cannot fault the service I received. Alan came out to value you my property at a time that suited me. He was professional, realistic and knowledgeable about the current selling market. He was able to suggest the best price for our property, which we achieved!! He answered all my queries promptly and clearly. I would highly recommend Alan at Reeds Rains if you ever wanted to sell your home.
I would also like to thank Jade. She did a fantastic job with organising and coordinating our selling and buying. She was always there to answer an email or a phone call.
Thank you everyone at Reeds Rains.
Daniel Β· 20 January 2017
Agent replied Β· 19 January 2024
Thank you Daniel from all of the team at Reeds Rains Macclesfield, wishing you all the best for the future, Jade has had a lovely baby girl since we sold your property, and she will be back to work very soon, part time to start with! Many thanks, James Segal
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5/5
GoogleReally pleased with the service we received for a recent flat sale in Macclesfield. From first point of contact with James, great marketing materials and photos through to completion. Sue in the office is a superstar who was always on the β¦
Daniel Β· 13 December 2025
Agent replied Β· 13 April 2026
Thank you for such a fantastic review Daniel. Weβre all super pleased to know that you were happy with everything from start to finish, throughout the whole process. It was a pleasure working with you. β¦ More
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5/5
GoogleHaving purchase our cottage in Rainow, we would like to express how Sue from Reeds Rains made our transition less stressful - she went well beyond the call of duty especially as she was acting on behalf of the sellers but was extremely professional in helping us move forward when things appeared to slow down at our end. She is an asset to the company she works for - well done Sue and thank you.
Babs & Paul Middleton-Chappell
Paul Β· 20 January 2018
Agent replied Β· 19 January 2024
Thank you for your review on the service you experienced from Reeds Rains in purchasing your new home, and in particular the assistance and guidance from Sue. Wishing you all the best for the future from all at Reeds Rains, James Segal, Branch Manager
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