Bridgfords Lettings Macclesfield reviews

★★★★★ 1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo · 16 December 2025

★★★★★ 5/5

Google

We recently bought our first home and had the pleasure of working with Pauline and Nicola from Bridgfords in Macclesfield. From start to finish, they made the entire process seamless and stress-free. They were responsive and always available to answer any questions we had. They always fit viewings into our busy schedules, including weekends, which helped massively. Thanks, Pauline and Nicola, for making it such a smooth experience throughout!

Leeoni · 3 October 2024

★★★★★ 5/5

Google

Was really great renting through Bridgfords, very professional staff, organised and great communication, I highly recommend Sophie and would like to thank her for her support and kindness.

Nesrine · 3 June 2024

★★★★★ 5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary · 23 September 2024

★★★★★ 5/5

Google

My mum recently purchased a property through Bridgfords. We thought they were very good. Pauline was in touch regularly, and was very helpful in moving the transaction along. Would recommend.

Gary · 18 April 2024

★★★★★ 5/5

Google

Bridgfords provided excellent service, supporting me with a valuation from probate application all the way through to a stress free sale. Thank you Nicola and team.

Jason · 10 June 2024

★★★★★ 5/5

Trustpilot

Bridgfords Disley were fantastic!!!!!

We sold our home through Bridgfords in Disley. They were fantastic! After being on the market for over seven months with another agent, we asked Mike to come and value our property. They sold it in a day of it going on the market!

Chloe · 5 May 2026

★★★★★ 5/5

Google

We had brilliant service from the Macclesfield branch team in particular Nicola in initiating contact. The huge amount of effort and determination shown by Victoria who did all the calls emails and follow up. A big thank you to you both

Lin · 18 June 2023

★★★★★ 5/5

Google

Really great service from Nicola , Pauline and the Macclesfield team. Nicola was so attentive and enthusiastic about my parents property we sold this summer that we it felt as though we were their only customer!

Andy · 21 October 2023

★★★★★ 1/5

Trustpilot

STAY AWAY!!!! SCAMMERS!!!!

Why I need to give them one rate star. They don't deserve even for 0.Scammers and unprofessionalls.September 1st I should have moved to a rented flat in Manchester. On the pics and you tube short movie sent by this agency( which are old to attract attention !!!) everything looks very nice.In the reality completely different. Place is not in a good condition to live in, not even in a basic. It's not health and safety. Flat had not been cleaned after previous tenant or even tenants(if someone really lived before). Inspection had not been done before my moving date. Mould is everywhere in the flat, walls are dirty (black),gas cooker is damaged, knobs pop out and using of it may cause fire and even explosion, there is no possibility to open windows, in case of a gas leaking or dense smoke there's no chance to make flow of air, in case of a fire the only one way to escape is through main door only, smell of this flat is disgusting, grouty mould in the bathroom. Old, dirty mattress with stains. Old shaking wardrobe that may collapse and cause injury. A devastated piece of furniture inside the room. Living there may cause serious health and safety problems.Flat should have been prepared before moving. But no one did anything.Letting agent/Landlord was not in the flat during moving in. Key collection in the branch. Flat looks like an abandoned place!!!!Straight away I gave termination to the landlord due to negligence.I asked for a full refund but they are not (letting agency/ landlord)willingness to do this.I recorded video and took some pictures (if someone would like to see, pls contact me)One week after my moving date agency sent cleaners (8th September)cleaners to that flat. Next day I came there to take a look at a result. Cleaners done - bathtube, toilet. In the kitchen - worktops, cupboards and top of the gas cooker.Knobs from the gas cooker poped out as previously.Walls not even touched. Mould still there. Rest as I mentioned above.I returned keys to the letting agency.Next week (Monday 12Sep) I received an email from letting agency that landlord agreed to release me from the contract but wants to keep my deposit which I think in these matter is absolutely not fair.I'm feeling scammed depressed,broken down and humiliated.If you will find good place in a very attractive price and want to arrange viewings then agency usually will never give you any response or send response that flat/house is not available anymore.If you call them and say you're interested and ready to pay then you attract attention.Agency and landlord earned money and have you deep in their ......!!!!Shame I can't puy in here pics and movie.I lost £1290. Luckily I could come back to my former place. Otherwise I would be homeless or had to move into that ruin place.STAY AWAY and RUN AWAY!!!!! Not worth your health. Do not waste your time.Branch in Chorlton, Manchester

Michał · 25 September 2022

★★★★★ 4/5

Google

Bridgfords Lettings team in Macclesfield have worked hard on our behalf. They have been proactive and professional throughout the lettings process, keeping us up to date with progress and responding promptly to our enquiries or instructions. They have facilitated viewings during some of the worst weather conditions we have known for some years, with a smile on their faces ! Thank you Katie and Kieran

Roy · 19 June 2018

★★★★★ 5/5

Trustpilot

Bamber Bridge Office

Bamber Bridge OfficeJust a note to say a huge thank you to Jayne and Lisa, this is the third house they have sold for us throughout the years - and each within 6 weeks. They have always taken care of everything from viewings through to sales and always go above and beyond to assist us as our family has grown.Huge thank you for everything.Lindsay and Steve

Lindsaylittlewoodhotmail.co.uk · 18 November 2023

★★★★★ 5/5

Trustpilot

Had a great experience with Bridgfords…

Had a great experience with Bridgfords when renting our new flat Katherine made it so easy for us pensioners who are not so tech minded. It was all done in around 10 days and we are loving our new home. Thank you to all the staff at Chorley your brilliant.

Beryl · 19 September 2024

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 5/5

Google

This is the third time we’ve sold a property with Bridgfords, and each experience has been excellent. The team is consistently proactive, supportive, and always on hand to help. If you’re looking to sell your home, we would highly recommend them.

Roger · 31 July 2025

★★★★★ 4/5

Google

Kieran and Sophie were very helpful and responsive. Thanks both for a great service

Cathy · 8 November 2024

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.

David · 13 June 2026

★★★★★ 5/5

Google

I wanted to say a massive thank you to Kieran, the lettings manager, and his team for the excellent customer service they have provided whilst managing my property. A huge thanks to Nicole too who worked as my property manager. All who I spoke to were professional, polite and friendly. Nothing was too much trouble. Would recommend without question.

Emma · 18 June 2020

★★★★★ 5/5

Google

Sold my property via Bridgfords following a bad experience with another estate agent. The process has been a revelation in comparison. The team were always available to discuss and were prompt in any requests (such as viewings/ surveys etc). Particularly highlighting in my scenario was when the buyers solicitors had pushed back reviewing the case for completion for a week. Following Pauline’s (Bridgfords) efforts this promptly brought exchange and completion forward by a week. I feel without this conversation I would still be in limbo. Can’t fault the team at all.

Matt · 20 November 2023

★★★★★ 5/5

Google

I recently sold my property through Bridgfords in Macclesfield after it previously being on the market with a different agent. Pauline and the team were really pleasant to deal with, very efficient and great when dealing with queries and liaising with the buyer. I can highly recommend them.

Claire · 18 June 2022

★★★★★ 5/5

Google

Bridgefords Macclesfield have recently handled the sale of my elderly parents home. The service they gave was above and beyond all that we could have ever expected. Pauline and James were always at hand to help and support us through the process. Their skill and expertise in difficult circumstances was both professional and understanding. I cannot thank or praise them enough

Ruth · 19 June 2019

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 5/5

Google

Really excellent service particularly by Toria in the last week running up to completion. It did feel like all the team cared and helped us enormously. Thanks Toria, Pauline and Nicola!

Bronwyn · 20 November 2023