Bridgfords Lettings reviews

★★★★★ 5/5

Google

Great service from the Bridgford's, Macclesfield team. Shout out to Saj and Scarlett for answering all my questions via email or phone. I cant thank them enough for taking the time to help me understand the process and meet requirements to get my property up to scratch and with a tenant in a very short period of time. I look forward to continuing to work along side them. I would highly recommend Bridgford Macclesfield team as you are supported every step of the way.

Natalia · 24 December 2025

★★★★★ 5/5

Google

I had called a few agents out and decided to dual market my property initially. Bridgfords were by far the superior agent in the end. Big thank you to Saj who was professional from the very beginning, finding me a tenant, moving them in and sorting everything out I wasn’t sure of (safety certificates and answered all concerns of the new legislation change). Straight forward and I will be using again in the future. Thank you Saj!

Eva · 17 December 2025

★★★★★ 5/5

Google

I sold my property through Bridgfords, Macclesfield. Pauline was the first person I spoke to and she was very friendly and made me feel at ease. Nicola came to my house to discuss valuation and the process of selling. She also took time to get to know me and my reasons for moving. I felt confident when I decided to use Bridgfords. Pauline arranged viewings and kept me up to date once I had an offer. If Pauline wasn’t available Erin was always very helpful. I was really pleased from my first contact to the day of completion.

Glynis · 13 September 2025

★★★★★ 5/5

Google

Big thank to Nicola and her team, from start to finish they were amazing, extremely well prepared for the initial valuation, with example brochures and full information about the area prices, the passion on the initial meeting was excellent, which was the deciding factor why we chose to go with them. Pauline lined up multiple viewings immediately but it only took one for a full offer. She kept us well informed throughout the process and dealt calmly with requests when things got a little stressful but overall the whole experience was excellent and I would highly recommend Bridgfords Macclesfield to anybody selling their property.

Craig · 31 July 2025

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Google

We would like to thank Pauline for helping us purchase our dream home. Your professionalism, dedication, and unwavering support throughout the entire process made all the difference. From the very beginning we knew we were dealing with the right person to ensure our dream became a reality. We are so grateful for the time and care you put into making this journey as smooth and successful as possible. We truly couldn’t have done it without you - thank you so much!

Thomas · 12 April 2025

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Google

Thank you to Bridgfords Macclesfield, especially Pauline Adshead who was fantastic with us from the start right up to the very end. We felt like we could always rely on Pauline to chase things up for us and find the answers we needed whilst selling our house and buying a new one. Pauline made a very stressful time much easier for us and helped us get over many hurdles along the way. We would definitely recommend Bridgfords and Pauline to anyone :)

CAW94_ · 13 March 2025

★★★★★ 5/5

Google

Really easy process. Want to say a big thanks to Saj for helping me secure and move into my new apartment in a matter of days. Went above to quickly get me into the property as I needed somewhere ASAP. Referencing was also efficient and straightforward. Couldn’t have done it without Saj and the team. Thanks!

Ruman · 13 September 2025

★★★★★ 5/5

Google

Pauline and team were most helpful throughout the whole process and always went the extra mile to support us when things got a little complicated, as they often do when buying a new home!

Adrian · 16 March 2026

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

★★★★★ 4/5

Google

AVOID GILSON GREY. No issues with the estate agents, but if they recommend Gilson Grey as your conveyancer, don't do it. I've never met a more useless bunch of "professionals". I've spent more than 2 weeks and 30 phonecalls trying to get …

P · 16 December 2025

★★★★★ 5/5

Google

We would like to thank Bridgeford and Pauline for helping us purchase our dream home.all throughout our entire process your greatest support made us all the difference. Pauline made a very stressful time much easier for us and helped us get over many hurdles along the way.we would definitely recommend Bridgeford and Pauline to everyone. Thanks lissmol

Aiden · 31 July 2025

★★★★★ 5/5

Google

I had a seamless and highly professional experience with Bridgfords. From start to finish, the process was smooth, efficient, and stress-free. A huge thank you to Saj and Scarlett for their support, both were incredibly helpful, knowledgeable, and always quick to respond. I highly recommend to anyone looking for a reliable and professional service.

Hannah · 23 August 2025

★★★★★ 5/5

Google

Great service and very helpful saj was amazing helping whenever I needed answered emails and phone calls quickly supported me very well and Scarlett was very good also I totally recommend them

Amanda · 16 February 2026

★★★★★ 5/5

Google

Big thanks to Pauline at Macclesfield for all her help in getting the sale completed. She regularly kept me up to date with how the deal was progressing advising me at every stage what i needed to be doing. Really useful for a first-time buyer who had no idea of how the process worked. All my queries were answered very quickly resolving any issues without fuss. She also liaised with my conveyancer to ensure the legal side of things moved as fast as possible. Really impressed with the service i received from Pauline and would definitely recommend her and Bridgfords

Michael · 28 July 2024

★★★★★ 5/5

Google

Big Thank you to Pauline and the team with all the help regarding my house purchase. Was such a big help with everything going on and would highly recommend to everyone looking to buy to use them! Thank you again so much for all the help

Adam · 13 September 2025

★★★★★ 1/5

Google

Negative experience unfortunately. While they sold my house and met their contractual obligations, the communication and service from Pauline was poor. Close to completion, I spoke to the manager Nicola, evidenced the issues I faced and I offered what I believed to be a fair 80%. Unfortunately she didn’t agree, which meant it was escalated to the ombudsman. The ombudsman agreed to my 80% “As a gesture of goodwill In recognition of the communication issues faced and visits to my property without prior consent”. Very disappointed with the service but was more disappointed that the Macclesfield branch would accept no responsibility and see things through my eyes when I tried, amicably, to reason with Nicola and provided evidence. People make mistakes and things happen in business, but she was having none of it and for me it was the principle of the matter. Based on other Macclesfield positive reviews this may well have been a one off, I’ve purchased before with Pauline and she was great then. One advice I would give is don’t be afraid to speak up to them - even if they don’t reply to you - it’s your sale, time and money and you have a right to receive good communication. I regret not escalating things earlier in the process. EDIT: Thanks for the response. I never said the Property Ombudsman. It was indeed settled by your internal Ombudsman who thankfully saw some sense. Sounds like you are trying to spin that as a positive but I'm not sure why.

Shane · 15 June 2024

★★★★★ 5/5

Google

Saj was patient and thorough in guiding me through the lettings process and put my mind at ease on the valuation. Dealt with Scarlett on the phone a few times who was polite and informative. Efficient letting process and service! Thanks again 🌟 …

Jasmine · 13 September 2025

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

I cannot rate the staff at Bridgefords enough. Pauline, Nicola and Erin were always there to answer every query. They are supportive and knowledgeable. Their caring nature and understanding were much needed through the stressful house buying and selling process. I would highly recommend.

Debbie · 31 July 2025

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

I used Bridgford's tenant finding service & I'm very pleased that I decided to go with them after obtaining quotes from other agents. The rate was competitive & Kieran was very knowledgeable. He gave me lots of advice about the current letting regs & had confidence that I could obtain a great rental value for my property. They promptly advertised the house & within 3 days I had secured tenants. Extensive checks were carried out to reduce the likelihood of any issues arising. My tenants have now moved in & seem lovely. I would recommend Bridgfords & specifically Kieran & would definitely use them again.

Kim · 9 June 2025